5
TROUBLESHOOTING
Please check the following points before calling for service.
PROBLEM POSSIBLE CAUSE
Freezer is not function. Not plugged in.
The circuit breaker tripped or a blown fuse.
Compressor turns on and off
frequently.
The room temperature is hotter than normal.
A large amount of food has been added to the freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct clearances.
The freezer has recently been disconnected for a period of time.
4 hours are required for the freezer to cool down completely.
Temperature inside the freezer is
too warm.
Temperature control is set too warm. Turn the control to a
cooler setting and allow several hours for the temperature to
stabilize.
Door is open for too long or is opened too frequently. Warm air
enters the freezer every time the door is opened.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been added at
one time.
The freezer has recently been disconnected for a period of time.
4 hours are required for the freezer to cool down completely.
Temperature inside the freezer is
too cold.
Temperature control is set too cold. Turn the control to a
warmer setting and allow several hours for the temperature to
stabilize.
Popping or cracking sound when
compressor is working
Metal parts undergo expansion and contraction and this is
normal. Sound will level off or disappear as freezer continues
to run.
Bubbling or gurgling sound, like
water boiling.
Vibrations.
Check to ensure that the freezer is on a level surface.
Floor is uneven or weak.
The freezer is touching the wall. Re-level the freezer and move
it away from the wall.
Moisture/ Condensation on the
interior side of the freezer
Weather is hot and humid, which increases internal rate of frost
build-up. This is normal.
Door is slightly open.
Door is open too long, or is opened too frequently. Open the
door less often.
The door is not sealed properly.
Moisture/ Condensation on the
exterior side of the freezer
Humidity is high. This is normal.
Door is slightly open, causing cold air from inside the freezer to
meet warm moist air from outside.
The door cannot be closed
properly.
The freezer is not on a level surface.
The gasket is dirty.
The storage basket is out of position.
The ice formed up excessively.
Refrigerant is circulating throughout the system. This is normal.