Elmeg CS410 Manuale utente

Operating instructions elmeg CS410 / CS410-U

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Table of contents

Description and Installation . . . . . . . . . . . . . . . . . . 1

Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unpacking and placing the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting the telephone (ISDN and handset cords) . . . . . . . . . . . . . . . . . . 4

Connecting an configuring a headset (not included). . . . . . . . . . . . . . . . . . . 5

Connecting the telephone to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Changing the label panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Pictographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setting the language of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Telephone display and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Function and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Displays for programmed features . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . 14

Starting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Accepting/rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Forwarding a call (call deflection). . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Calling line identification (anonymus call) restriction . . . . . . . . . . . . . . . . . . 17

Starting a call with a set number (MSN) . . . . . . . . . . . . . . . . . . . . . . . . 17

Redialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Microphone activation/deactivation, open listening and hands-free calling . . . . . . . 20

Headset use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Automatic completion of call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Malicious call identification (MCID) . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Keypad and tone frequency dialing (dtmf dialing) . . . . . . . . . . . . . . . . . . . 26

Conducting calls with several parties . . . . . . . . . . . . 27

Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Table of contents I

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Enquiry Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call transfer (switching) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Broker’s call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Three-party conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Telephone operation . . . . . . . . . . . . . . . . . . . . . 29

Telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

VIP Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Caller and memo list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SMS and UUS1 text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Station guarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Setting up cost monitoring . . . . . . . . . . . . . . . . . . 43

Viewing and deleting costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting the tariff factor and the currency . . . . . . . . . . . . . . . . . . . . . . . . 44

Programming a charge limitation for a specific extension number . . . . . . . . . . . 45

Enabling or inhibiting an extension number (MSN) for outgoing calls . . . . . . . . . . 45

Displays during a call and charge information . . . . . . . . . . . . . . . . . . . . . 46

System telephony . . . . . . . . . . . . . . . . . . . . . . . 49

Function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

System menu for pabx systems with system telephony capability . . . . . . . . . . . 54

Configuration settings . . . . . . . . . . . . . . . . . . . . 55

Telephone numbers (MSN extension numbers) . . . . . . . . . . . . . . . . . . . . 55

Telephone PIN (password). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Protecting access to the telephone menus by a PIN . . . . . . . . . . . . . . . . . . 58

Parking code (default setting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Programming the telephone name. . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Number for the SMS center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Volume settings . . . . . . . . . . . . . . . . . . . . . . . . 61

Speaker volume setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Setting the volume of the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Acknowledgement signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

II Table of contents

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Setting the volume of the »Station guarding« tone . . . . . . . . . . . . . . . . . . . 63

Call waiting tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting the headset type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Volume setting for appointment reminders . . . . . . . . . . . . . . . . . . . . . . 64

Possible audio output features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Further settings . . . . . . . . . . . . . . . . . . . . . . . . 66

Call forwarding (call rerouting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Call waiting feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Direct call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Appointment reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Setting the display contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Auto-answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Automatic headset use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Call filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Extended configuration . . . . . . . . . . . . . . . . . . . . 74

Settings for an MSN extension number . . . . . . . . . . . . . . . . . . . . . . . . 74

Connected to a pabx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Dial ranges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Programming function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Service functions . . . . . . . . . . . . . . . . . . . . . . . 80

Reading the telephone’s firmware version . . . . . . . . . . . . . . . . . . . . . . . 80

Country-specific settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Downloading a new firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Telephone BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Reset - Resetting to default state . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Telephone and PC . . . . . . . . . . . . . . . . . . . . . . 85

CTI / TAPI using the telephone’s USB port . . . . . . . . . . . . . . . . . . . . . . 85

CAPI using the telephone’s USB port . . . . . . . . . . . . . . . . . . . . . . . . . 85

Audio applications using the telephone’s audio sockets. . . . . . . . . . . . . . . . 86

Table of contents III

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Contents of the WIN-Tools CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing the programs from CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . 87

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Declaration of conformity and CE mark . . . . . . . . . . . . . . . . . . . . . . . . 89

Default telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Telephone menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Technical specifications . . . . . . . . . . . . . . . . . . . 95

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Brief description of functions

Warranty Declaration

IV Table of contents

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Description and Installation

You can connect the ISDN system telephone at the internal ISDN connection of an elmeg

pabx system (S0 or Up0). The ISDN telephone is connected to the ISDN network through an

ISDN jack (Western or RJ.45).

The ISDN telephone provides system features when connected to certain elmeg PABX sys-

tems. For example:

•Dialing from the pabx telephone directory

•Sending and receiving SMS messages

•Messaging and intercom calls with other system telephones connected to the pabx.

•Function keys for controlling special pabx features (switching call modes, team

log-in/off, line buttons, extension buttons).

The status of the programmed features can be displayed by means of LEDs assigned

to the specific function keys.

•Accessing the PABX system menu. This menu provides further pabx features.

The internal ISDN connection of the PABX systems automatically interfaces with the system

telephone. Please refer to the operating instructions of your PABX to determine whether the-

se typical system features are provided with the various system telephones.

CS410

This system telephone is designed for connection to an internal S0-port (4 wires) of an elmeg

pabx system. If you wish to connect the telephone to an internal Up0-port, be sure to install

the internal Up0/S0-module into the telephone or use the external Up0/S0-converter.

CS410-U

This system telephone is designed for connection to an internal Up0-port (2 wires) of an el-

meg pabx system. The internal Up0/S0-module or the external Up0/S0- converter are then

no longer required.

Setting up/ Configuring the system telephone

On the system telephone itself you can only carry out a limited configuration of the supported

features. You can only perform a complete configuration of the system telephone with the

Professional Configurator supplied with the WIN-Tools CD-ROM via the internal ISDN port of

an elmeg pabx system (starting from firmware version 5.40, CD version 5.43 and higher,

WIN-Tools Telephones from Version 3.30) or via the telephone’s USB-port.

System telephone extension modules

Your telephone is equipped with two slots for connecting optional modules and a dedicated

interface for an additional »T400« keyboard.

•Up0/S0-module (CS410 only)

You can install the Up0/S0 module in your telephone to connect it at a Up0 port of an

elmeg PABX system. The external Up0/S0- converter is then no longer required.

•Answering machine module

This module provides your telephone with a multi-function digital answering machine.

Description and Installation 1

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For example: Separate programming for each MSN extension number, time control

feature for voice announcement related to specific MSN extension numbers, automa-

tic message forwarding with newly recorded calls, recording of dictations, logging of

calls, remote polling protected by PIN

A special key and LED are provided for operation of the answering machine.

•Additional keypad »T400«

This additional keypad has 20 buttons with an inset LED, which can be used on two le-

vels as function buttons. The LED is assigned to the first level. Another two LEDs are

provided for indicating additional information.

Up to three additional keypads can be connected (cascaded) to your telephone. A

plug-in power supply is required if you use more than one additional keypad. Use only

the approved power supply units available as accessory.

(Plug-in power supply unit T400 / Ident-Number: 220872.5

Plug-in power supply unit T400-UK / Ident-Nummer: 220873.3)

Safety notes

•Storage temperature: -25°C ... +70°C.

•Operating temperature: +5°C ... +40°C.

Only connect the telephone when the permissible ambient operating temperature has

been reached.

Please note that condensation on or in the telephone may occur when moving

from cold to warm surroundings. Only remove the telephone from the package

when the permissible ambient operating temperature has been reached.

•You should not make calls or connect or disconnect any lines during thunderstorms.

•Only attach the connecting cords at the connections provided.

•Make sure phone cables are installed in a safe manner to prevent tripping.

•Avoid the following:

Direct sunlight

Sources of heat (for example radiators)

Electronic devices (for example stereo components, office equipment or microwave

devices

Ingress of moisture or liquids

Aggressive fluids or vapors

Dusty environments

•Do not use the phone in excessively humid rooms or hazardous locations.

•Never open the telephone, or accessories, yourself.

•Do not touch plug connectors with pointed, metal, or moist objects.

•Place the phone or accessories on a non-skid surface.

•When required, clean the telephone with a slightly moistened cloth.

•Only use approved accessories.

2 Description and Installation

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Elektrostatic charges

The telephone is supplied with enhanced ESD protection against the effects of electrostatic

discharge that exceeds the protection level cited in the approval specification. Elevated ESD

levels should nevertheless be avoided to the greatest possible extent. In some cases, elec-

trostatic discharge levels can far exceed the approval limits or the resistance levels already

implemented in your telephones. Eliminate the causes or conditions that promote these ele-

vated ESD levels, such as insufficient humidity or carpeting. The telephone manufacturer

does not assume any liability for damage caused under such circumstances.

Unpacking and placing the telephone

Unpacking

•ISDN system telephone

•Handset with handset connecting cord

•2 feet

•ISDN connecting cord (approx.6 m)

•PC connecting cable (USB, approx. 3m)

•PC-audio cable (3.5 mm stereo plug, approx. 2.5m)

•Adapter cord for headsets with 4-pin connection cable (8-pin / 4-pin)

•Cord holder (self-adhesive after removing the film)

•Operating instructions and labels for function keys

Supplement with telephone safety instructions

•WIN-Tools CD-ROM with:

Professional Configurator, telephone, Download and Sound Manager,

TAPI-, USB-, CAPI- and NDISWAN-drivers, Adobe Acrobat Reader,

Operating instructions and Adobe Acrobat file for the printing of individual labels

Placing the telephone

Before placing the telephone, mount the rear feet at the positions (6) shown in figure 1.

Please note that the plastic feet of your ISDN system telephone may leave marks on sensitive

surfaces, such as furniture. The manufacturer of the ISDN system telephone is not liable for

any such damage. Therefore, use appropriate non-skidding pads under the phone.

Cleaning the telephone

The ISDN system telephone has been manufactured for normal, everyday use. When requi-

red, clean the ISDN system telephone with a slightly moistened cloth, or with an anti-static

cloth. Never use a solvent to clean the phone! Never use a dry cloth. Electrostatic charges

could damage the electronics in the system. It is essential that no liquids penetrate into the

inside of the ISDN system telephone, as this could destroy the phone.

Description and Installation 3

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Connecting the telephone (ISDN and handset cords)

Please connect the ISDN cable and the handset cable. Otherwise you will not be able to ope-

rate the phone.

Connecting the handset connecting cord

Connect the handset cord (1) as shown in figure 1. Lay the handset cord in the cord groove

(4) and lock it below the two cord retainers (5).

Connecting the ISDN cord

Connection to the S0 (CS410)

Connect the ISDN cord (2) as shown in figure 1 (S0-connector). Ensure that the longer ISDN

connector is plugged into the ISDN socket and the shorter ISDN connector into the ISDN so-

cket on the telephone. Then lay the ISDN cord in the cord groove (4) and lock it below the two

cord retainers (5).

Connection to the Up0 (CS410 with Up0/S0-module or CS410-U)

Connect the ISDN cable (2) as shown in figure 2 (Up0-socket). Ensure that the longer ISDN

connector is plugged into the ISDN outlet and the shorter ISDN connector into the ISDN so-

cket on the telephone. Then lay the ISDN cord in the cord groove (4) and lock it below the two

cord retainers (5).

CS410 telephones equipped with a Up0/S0 module or CS410-U phones may not

be connected through the S0-socket (3) to the ISDN connection (e.g. internal

ISDN port of the PABX) .

4 Description and Installation

Figure 1

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