Safety
Ensure you are familiarised with all key information within this guide and other relevant ENTTEC
documentation before specifying, installing, or operating an ENTTEC device. If you are in any doubt about
system safety, or plan to install an ENTTEC device in a configuration not covered within this guide, contact
ENTTEC or your ENTTEC supplier for assistance.
ENTTEC’s return to base warranty for this product does not cover damage caused by inappropriate use,
application, or modification to the product.
Electrical Safety
▪This product must be installed in accordance with applicable national and local electrical and
construction codes by a person familiar with the construction and operation of the product and the
hazards involved. Failure to comply with the following installation instructions may result in death or
serious injury.
▪This device can be damaged by excess voltage. The installation of an overvoltage protection device
on the electrical system may reduce the risk of damage.
▪Provide a means of locking out AC mains power to the installation to be shut down and made it
impossible to reapply accidentally.
▪Before applying power to the installation, check that all power distribution equipment and cables are
in perfect condition and rated for the current requirements of all connected devices and factor in
overhead.
▪Isolate the installation from power immediately if Neon Flex, accessories power cables or connectors
is in any way damaged, defective, shows signs of overheating or is wet (if not an IP67 component).
▪Adhere to the maximum length limitations for Neon Flex and accessories as specified in the guide
and product documentation.
▪To reduce the risk of fire or electrical faults do not exceed the ratings and limitations defined in the
product datasheet or this guide.
▪Do not hot swap Neon Flex or accessories.
▪Shut down power to the installation during cleaning in addition to when the system is not in use.
▪Always comply with local electrical and building regulations. If you have any uncertainties, seek
support from a local distributor for guidance and assistance.
▪This device operates on DC power and excludes an earth connection.
▪The Earth wire MUST ALWAYS be connected.
▪Always make sure that the power and data connections are connected correctly and securely.
▪Do not reserve polarity when connecting from both ends.
▪Always test connections with a multi-meter before applying power.
▪ENTTEC recommend the use of cable ferrules when connecting non-tinned cable.
System Planning and Specification
▪Please refer to the product datasheet and installation guide to determine the light output and cable
required for your installation before initiating your system design.
▪For best practice keep all cable run lengths to a minimum to avoid electrical noise.
▪Avoid running data cabling close to mains power or devices that emit electromagnetic noise (i.e. air
conditioning units).
Protection from Injury During Installation
▪Always use suitable personal protective equipment when installing ENTTEC products.
▪When installing the Neon Flex above ground level, ensure that the installation hardware and
supporting structure can hold the weight of all the devices they support.
▪In an overhead installation or where the Neon Flex system may cause injury if it falls. Block access
below the work area and work from a stable platform whenever installing, servicing or moving the
Neon Flex system.
▪Once installation is completed, check that all hardware and components are securely in place and
fastened to supporting structures.
