Epson ActionNote 4SLC-33 Dimensioni

EPSON

AMERICA.

INC.

EPSON

Product Support Bulletin

Subject:

HP Laserjet Printers Cause The ActionNote 4SLC series and ActionNote

500C Units to Lock-up During Power On When Attached.

Date: 07/26/95

Page(s): 1 of 1 PSB No: S-0185

Originator: AV

Field reports indicate that when some HP printers are attached to the parallel port, the

computer hangs/malfunctions during power on. Investigation has verified these reports.

This situation can be quickly diagnosed, and corrected by following the procedure

below.

Description:

When the HP Laserjet is powered on and the printer cable is attached to the notebook

the computer may hang or malfunction during power on.

Corrective Measure:

When the cable is not attached and the printer/computer are powered on to a ready

state and then the cable is attached, the units functions normally. The notebooks will

also power on properly if the printer/computer are attached and the notebook is

powered on first.

Conclusion:

The issue reported was easily duplicated on the AN-500C. However, the AN4SLC

varied depending on which BIOS version was being used. If the older 2.06s BIOS

version was installed, there was no problem. With the 2.07S version of the BIOS,

follow the power on procedure listed above.

EPSON AMERICA, INC. EPSON

Product Support Bulletin

Subject: Epson ActionNote AN - 4SLC/33 Questions and Answers

Date: 10/0 /93 PSB No: S-0169

Page(s): 1 of Originator: AV

GENERAL

Q1. What is the Epson AN-4SLC/33?

A1. The Epson AN-4SLC/33 is Epson's newest notebook computer. The AN-4SLC/33 offers the full

functionality of an AT-compatible computer, with excellent expansion capabilities.

Q2. What are some of the standard features?

A2. The Epson AN-4SLC/33 includes a 33 MHZ 4 6SLC microprocessor; support for an optional

Cyrix CX 3S 7-33 numeric coprocessor; 4 MB of RAM (2 MB soldered on motherboard and 2

MB memory card); 1 removable, rechargeable NiCad battery; a 3.5", 1.44 MB floppy disk drive;

640 x 4 0, back-lit monochrome VGA-compatible LCD; one parallel port, two RS-232C serial

and an RJ-11 jack (when modem is installed, COM2 is disabled): an external VGA analog

monitor port; connector for an external keyboard or mouse; Logitech Trackball and a "Y"

external keyboard/ mouse adapter that will allow you to use a pointing device and keyboard

simultaneously.

MS-DOS 6.0, Windows 3.1. and a carrying case.

Q3. What are the options and expansion capabilities?

A3. The 4 MB of system RAM can be expanded to MB total by removing the existing 2 MB

memory module and installing an optional 6 MB memory module. A 2400/9600 Data/Fax

Modem option kit is available which contains Bitcom and Winfax Lite software. In addition to

the 6 MB memory module and 2400/9600 Data/Fax Modem Kit, Epson will offer a spare NiCad

battery pack, and a Cigarette Auto Adapter. Further upgrades include a Cyrix CX 3S 7 - 33

math coprocessor that is available to customers through their local Cyrix dealer.

PSB No: S-0169

Page: 2 of

Q4. How much does the Epson AN-4SLC/33 weigh?

A4. 5.5 pounds with the hard drive cartridge and battery installed. At 1.63" by

.75" by 11", the Epson AN-4SLC/33 fits easily in a standard briefcase.

BATTERY

Q5. What kind of battery life can you expect from the Epson AN-4SLC/33?

A5. Testing has revealed, under typical operating conditions, an estimated battery

life of 1.5 to 2 hours. Depending on the configuration and usage, the battery

life could be more or less.

Q6. Are additional batteries available? How are the batteries charged?

A6. Yes, additional batteries are available as an option. The batteries can be

charged in the Epson AN-4SLC/33 by connecting the standard AC adapter or

optional Cigarette Auto Adapter. The notebook should be turned off or in

"suspend mode" to charge the battery.

Q7. Can batteries be changed "on the fly"?

A7. No! The Epson AN-4SLC/33 must be powered off before changing the battery.

Attempting to change it while the computer is powered on will damage the

battery or computer (possibly both) and void the warranty.

Q . How long does it take to fully charge the battery?

A . It takes 3.5 to 4 hours to fully charge the battery. Note that if you do not

completely charge a new battery and attempt to use the computer, you may

experience atypical operation.

Q9. Are there any other power supply options?

A9. Yes, an automotive cigarette lighter adapter is available.

Q10. How much do the batteries weigh?

A10. Approximately ounces each.

PSB No: S-0169

Page: 3 of

DISK DRIVES

Q11. What hard drives are being used?

A11. The Toshiba MK1422FCV, 2.5" 6MB HDD, Areal A120, 2.5" 136.9MB HDD,

Toshiba MK1522FCV, 2.5" 126.3 MB HDD, Seagate ST 9140AG, 2.5" 122

MB, Areal A1 0, 2.5" 174.6 MB HDD, and Seagate ST9190AG, 2.5" 164 MB

HDDs are currently being offered. Other hard drives may be available at a later

date.

Q17. What floppy disk drive is used?

A17. The Teac FD-05HF, 3.5" 1.44MB HDD.

Q1 . What external floppy drives can be used?

A1 . Pacific Rim and ValuStor external, 1.2MB FDDs have been found compatible.

LCD DISPLAY

Q19. What type of LCD display is used?

A19. The LCD is a large 10" 640 x 4 0 VGA backlit monochrome display with a

7 1/2 - inch by 5 3/4- inch display area.

Q20. Can you display on the external CRT port and LCD simultaneously and what

are the maximum resolutions available ?

A20. Yes - the computer will automatically recognize the external VGA monitor if it is

attached before the AN-4SLC/33 is turned on. You have the ability to control

CRT/PANEL simulscan or whether just to use the external CRT or internal

LCD through a utility program called VGACONF.EXE . The maximum

resolution for the built in LCD is 640 x 4 0 x 16 colors. The maximum

resolution for the external CRT port is 00 x 600 x 16 colors.

PSB No: S-0169

Page: 4 of

Q21. What video drivers are supplied with the computer?

A21. The AN-4SLC/33 Reference Diskette contains the following VGA drivers:

Lotus 1-2-3, version 2.x,100 x 60 text; Microsoft Windows Ver. 3.0 640 x 4 0

by 16 colors and 00 x 600 by 16 colors; and Word Perfect V5.1 00 x 600 by

16 colors. Please note that the 00 x 600 drivers will not work on the internal

LCD. Also the VGA configuration utility - VGACONF.EXE - is provided for LCD

enhancements.

Q22. How do you control normal versus reverse video display?

A22. This is accomplished through VGACONF.EXE. There are four choices

available.

ETDG - Enable text and disable graphics reverse video

NOREVERSE - disable text and graphics reverse video

REVERSE - enable text and graphics reverse video

DTEG - Disable text and enable graphics reverse video

(Normal is black characters on a white background).

CPU/CHIPSET

Q23. What type of microprocessor does the AN-4SLC/33 use?

A23. The AN-4SLC/33 comes with a Cyrix Cx 4 6SLC/33 MHZ microprocessor. This

processor is an advanced 32-bit X 6-compatible processor offering high

performance and integrated power

management on a single chip. The 4 6SLC is 4 6SX instruction set compatible

and 3 6SX bus

compatible. It features a 1-KB internal, two-way set associative cache.

Q24. Can I upgrade my AN-4SLC/33 by using an Intel Overdrive Chip?

A24. The Intel Overdrive Chip is not compatible with the Epson AN-4SLC/33

notebook computer.

PSB No: S-0169

Page: 5 of

Q25. What type of System BIOS is in the AN-4SLC/33 and how do I run the SETUP

program?

A25: The SYSTEM and VGA BIOS conform to Seiko Epson BIOS specifications in a

single 1024-Kb (OT) EPROM. It supports Shadow Ram. To run the SETUP

program, you need to briefly press the delete key when the AN-4SLC/33 is booting.

While the AN-4SLC/33 is counting the memory, you will see a message to hit the

"delete" key to run setup. If you pressed the delete key, you will see the "BIOS

Rights

reserved " screen.

Q26. What Real Time Clock chip does the AN-4SLC/33 use?

A26. The Dallas RTC ( DS 12 7 ) chip, which includes the lithium backup battery, is

socketed on the system

board.

SOFTWARE

Q27. What software and documentation is included with the AN-4SLC/33?

A27. Currently we are offering MS-DOS Version 6.00, MS Windows Ver 3.1, The AN-

4SLC/33 User's Guide, Quick Reference Guide, Reference Diskette, Logitech

Trackman Trackball software and User's Guide.

Additionally: If the unit was purchased with the optional internal modem, Winfax Lite

and Bitcom

software are included.

Q2 . What about power management software?

A2 . On the AN-4SLC/33 Reference Diskette, under the UTILS sub-directory you will find

the file VGACONF.EXE. One of the selections available in VGACONF.EXE is the

Standby Timer option. This feature sets the LCD power shutdown time when there

is no keyboard or display activity. Whatever time is set by this option, will over ride

any time set in the SETUP utility.

PSB No: S-0169

Page: 6 of

POWER SAVE FEATURES

Q29. Are there any special power saving features to help prolong battery life?

A29. Yes. One way to help prolong battery life is to select the "Advanced Chipset Setup"

in the SETUP program and enable the Power Management Function and the other

is to manually put the computer is "Suspend Mode".

The Power Management Utility in SETUP turns off the LCD and hard drive to reduce

battery drain

when the system is inactive and running off the rechargable battery pack. The three

devices you can

select for the time of inactivity timeout are 1) the Display Timeout Counter 2) Hard

Disk Timeout

Counter 3) System Timeout Counter. This is in addition to the "display timeout

option" discussed

previously with VGACONF.exe.

Q30. How do you manually put the AN-4SLC/33 in "suspend mode"?

A30. This can be accomplished by sliding the "Suspend/Resume" button to the right or by

closing the

AN-4SLC/33 LCD.

Q31. How do you "resume" the AN-4SLC/33?

A31. A keystroke should "wake-up" the AN-4SLC/33. Preferably, the spacebar should be

used.

Q32. What if the computer has entered the Standby timeout mode and a keystroke

doesn't bring it back to

normal operating mode?

A32: There are some applications that may intercept any keystrokes before they can be

seen by the

system BIOS. You may have to disable the timeout in SETUP ( or VGACONF.EXE )

to use the

problem application on battery power.

PSB No: S-0169

Page: 7 of

Q31. Any other power saving tips?

A29. One more - with the keyboard NUMLOCK on, use the keyboard command <Ctrl>-

<Alt>-<+/-> [ on the embedded numeric keypad ] to change the CPU speed from 33

MHZ to MHZ. This can save a significant amount of power and, with several types

of applications (such as word processing), will not appear to be appreciably slower.

COMPATIBILITY

Q30. How's the software compatibility with the Epson AN-4SLC/33?

A30. Very good. Almost every type of software that's been tried on the Epson AN-4SLC/33

has worked as

it should. You may need to experiment with the different display options for a given

package - some

will work fine as standard VGA, others will have a special option for an LCD display.

You can also

experiment with reversing the display mode and enabling contrast enhancements

using the

VGACONF.EXE utility found on the Reference Diskette.

Q31. How well does the AN-4SLC/33 work with local area networks?

A31. Very well. Novell has certified the AN-4SLC/33 as a workstation and in- house testing

has been completed for several other networking environments as well.

MISCELLANEOUS

Q32. What is the difference between the AN-4SLC/25 and the AN-4SLC/33 notebook

computers?

A32. There are a few minor differences between the two models as listed below.

The AN-4SLC/33 motherboard has a 4 6SLC/33 CPU, a crystal oscillator running at

66.67 MHZ,

and a resistor and capacitor has been added.

PSB No: S-0169

Page: of

The variable speed math coprocessor from Intel only goes up to a speed of the 25 MHZ.,

therefore we only recommend the Cyrix CX 3S 7-33 math coprocessor for use in the AN-

4SLC/33.

Additional configurations have been made available with the 33 MHz version. Unlike

the 25 MHZ

version we are offering a 170 MB configuration (without a 2400/9600 data/fax

modem ) and 170 MB

configuration (with the 2400/9600 data/fax modem).

Although the AN-4SLC/25 and AN-4SLC/33 LCD's are functionally equivalent, the

AN-4SLC/33 LCD

assembly has a separate p/n of 2010993/33 whereas the 25 MHZ LCD assembly is

2010993. This is

because of the label that is on the LCD. The 25 MHZ version says ActionNote

4SLC/25 and the

33 MHZ version says ActionNote 4SLC/33.

Q33. How do I get an external keyboard or numeric keypad to work ?

A33. You must have external keyboard/mouse adapter attached to the port for the

keyboard or numeric keypad to work. Attach the keyboard or numeric keypad to the

bottom connector with the keyboard

icon on it. With the Epson numeric keypad, you must use the "pigtail" that comes

with the option and

you must hit the numlock key on the keypad if numlock is not on at boot.