Ericsson DIALOG 4223 PROFESSIONAL

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Dialog 4223 Professional/Dialog 4225 Vision

System Telephones for MD110 Communication System

D4 Mode

User Guide

EN/LZT 103 68 R2A

3Dialog 4223 Professional/Dialog 4225 Vision

Table of Contents

Welcome .......................................................... 4

Description ....................................................... 6

Free Seating (optional) .................................... 27

Incoming Calls ............................................... 28

Outgoing Calls ............................................... 32

During Calls .................................................... 49

Call Metering .................................................. 56

Call Forwarding .............................................. 59

Absence Information (optional) ....................... 73

Messages ...................................................... 76

Group Features .............................................. 82

Other Useful Features ..................................... 86

Settings .......................................................... 95

Accessories ................................................. 113

Installation .................................................... 120

Troubleshooting ............................................ 129

Glossary ....................................................... 132

Index ............................................................ 133

Welcome

Dialog 4223 Professional/Dialog 4225 Vision4

Welcome

Welcome to the user guide for the Dialog 4223 Professional and

Dialog 4225 Vision system telephones in the Ericsson MD110

Communication System, D4 mode. It is a state-of-the-art business

communications system. Its alliance of features and facilities

effectively improves communications for virtually any kind of

organization.

There is a line of telephones designed for easy use in every

situation to take full advantage of these advanced features and

facilities.

Function descriptions that do not include speaking in the handset,

are described off hook, if nothing else is stated. Instead of pressing

the Clear key, you can always replace the handset.

Some markets use differing codes for some functions. In this guide,

all functions are described using the most common code. The

markets and their differing code is shown as a side note.

The user guide describes the facilities of the Dialog 4223

Professional and Dialog 4225 Vision system telephones as they

are programmed at delivery from the factory. There may be some

differences in the way your phone is programmed. Please consult

your system administrator if you need further information.

The latest version of this user guide can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

If you would like to practise the handling of the phone, you can try

the “Ericsson Enterprise End User Training On Telephones”,

available at:

http://ericsson.tripnet.se/learngatestore/courses/EndUser/

Usertool/index.htm.

To start practising, select the option “Ericsson Enterprise

eLearning”, and then select your type of phone.

Note: Dialog 4223 Professional and Dialog 4225 Vision are

system telephones, i.e. they can only be used for an

Ericsson private branch exchange that supports these

types of phones.

5Dialog 4223 Professional/Dialog 4225 Vision

Welcome

stored in retrieval systems, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher except

in accordance with the following terms.

When this publication is made available on Ericsson media,

Ericsson gives its consent to downloading and printing copies of

the content provided in this file only for private use and not for

redistribution. No parts of this publication may be subject to

alteration, modification or commercial use. Ericsson will not be

liable for any damages arising from use of an illegal modified or

altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Declaration of conformity

Hereby, Ericsson Enterprise AB, declares that this telephone, is

in conformity with the essential requirements and other relevant

provisions of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

Description

Dialog 4223 Professional/Dialog 4225 Vision6

Description

Dialog 4223 Professional

1Display

See section “Display information” on page 15.

2 Display menu keys

The functions depend on the traffic state. When you are requested

to “(see display)”, press the required key to access the function.

3Callback

For indicating/activating Callback. See section “When you receive a

busy tone” on page 37. The feature can be removed or moved to

another programmable function key by your system administrator.

16 16

7Dialog 4223 Professional/Dialog 4225 Vision

Description

4 Diversion (Follow-me)

For indicating/activating and deactivating Diversion (Follow-me).

See section “Call Forwarding” on page 59. The feature can be

removed or moved to another programmable function key by your

system administrator.

5 Programmable function keys

To program numbers or functions, see section “Programming of

function keys” on page 95.

Note: The key marked with a “b” is also used to program a

melody, see section “Melody ringing” on page 106.

6 Triple Access Line

For handling calls. Line 1 and 2 are available both for incoming and

outgoing calls. Inquiry can only be used for outgoing calls.

7 Microphone

Used for handsfree conversation.

8Clear

To disconnect calls or exit a function. Can always be pressed instead

of replacing the handset.

9 Headset key

To handle headset calls and activate Headset Preset. See section

“Headset (optional)” on page 114.

10 Loudspeaker on/off

a. To activate handsfree conversation. See section “During Calls”

on page 49.

b. To activate Loudspeaker Preset. See section “Headset Preset”

on page 115.

11 Mute

a To switch the microphone on or off during a call. See section

“Mute” on page 50.

b To switch off the ring signal in idle mode or when ringing. See

section “Mute ring signal” on page 105 and “Silent ringing” on

page 105.

12 Volume control

To change the volume. See section “Settings” on page 95.

13 Loudspeaker

Description

Dialog 4223 Professional/Dialog 4225 Vision8

14 Handset

Supplied with hearing aid function as standard. An extra handset

can be connected, see section “Accessories” on page 113.

Please note: The handset may attract and retain small

metal objects in the earcap region.

15 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 117.

16 Key panel

With 17 programmable keys. Up to four panels can be connected.

See section “Key panel” on page 113. Use the Designation Card

Manager to make and print your own key panel designation cards,

see below.

17 Designation card

Use the DCM (Designation Card Manager) to make and print your

own designation cards. DCM is included on the Telephone Toolbox

CD for MD110 Communication System or it can be downloaded

from: http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise

certified sales partner.

D4 mode information

The Dialog 4223 Professional phone can be connected to the

exchange in two different modes (user interfaces), either D3 mode,

or D4 mode. There is one user guide for each mode.

To find out the mode for your telephone, check the right hand side

of the second row of the display (see picture), when the telephone

is in idle mode:

• No extension number is shown (i.e. blank) - your telephone is

using D4 mode = This is the correct guide.

• Extension number is shown - your telephone is using D3 mode

= This is not the correct guide, download the user guide from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Note: This user guide is not valid for the Dialog 4223

Professional in D3 mode.

Brown James 2222 11:06 28 Aug 2003

Absence Account Authority more...

9Dialog 4223 Professional/Dialog 4225 Vision

Description

Dialog 4225 Vision

1Display

See section “Display information” on page 15.

2 Display menu keys

The functions depend on the traffic state. When you are requested

to “(see display)”, press the required key to access the function.

3 Navigation key left

To navigate one step to the left in the top menu. See section

“Display information” on page 15.

4Home

To return to home position (idle mode), when you are navigating the

top menu. See section “Display information” on page 15.

5 Navigation key right

To navigate one step to the right in the top menu. See section

“Display information” on page 15.

14 15

Description

Dialog 4223 Professional/Dialog 4225 Vision10

6Callback

For indicating/activating Callback. See section “When you receive a

busy tone” on page 37. The feature can be removed or moved to

another programmable function key by your system administrator.

7 Diversion (Follow-me)

For indicating/activating and deactivating Diversion (Follow-me).

See section “Call Forwarding” on page 59. The feature can be

removed or moved to another programmable function key by your

system administrator.

8 Programmable function keys

To program numbers or functions, see section “Programming of

function keys” on page 95.

Note: The key marked with a “b” is also used to program a

melody, see section “Melody ringing” on page 106.

9 Triple Access Line

For handling calls. Line 1 and 2 are available both for incoming and

outgoing calls. Inquiry can only be used for outgoing calls.

10 Microphone

Used for handsfree conversation.

11 Clear

To disconnect calls or exit a function. Can always be pressed instead

of replacing the handset.

12 Headset key

To handle headset calls and activate Headset Preset. See section

“Headset (optional)” on page 114.

13 Loudspeaker on/off

a. To activate handsfree conversation. See section “During Calls”

on page 49.

b. To activate Loudspeaker Preset. See section “Headset Preset”

on page 115.

14 Mute

a To switch the microphone on or off during a call. See section

“Mute” on page 50.

b To switch off the ring signal in idle mode or when ringing. See

section “Mute ring signal” on page 105 and “Silent ringing” on

page 105.

15 Volume control

To change the volume. See section “Settings” on page 95.

16 Loudspeaker

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