Escene ES282 Manuale utente

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ES282 IP Innovative VoIP Phone User Manual

INDEX

1. Getting Started 3

About 3

Feature Highlights 3

2. Set up the Phone 4

3. Phone User Interface 5

3.1 Hardware Component Instructions 5

3.2 Phone Screen Display Features 7

3.3 Basic Network Settings 8

3.4 SIP Account Settings 9

3.5 Basic Features 10

3.5.1 Making a Call 10

3.5.2 Anonymous Call 10

3.5.3 Redial 10

3.5.4 Call Log 10

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5.5 Making Calls to Contact 11 
5.6 Multi-lines to Answer the Call 11 
5.7 Auto-Answer 11 
5.8 Ending a Call 11 
5.9 Using Hold and Recover (Switch Calling Line) 12 
5.10 Transferring Calls 12 
5.11 Using Mute 12 
5.12 Do Not Disturb 13 
5.13 3-way Conference 13 
5.14 Voice Mail 13 
6 Advanced Settings 13 
6.1 Using the phone book 14 
6.2 Using Call Logs15 
6.3 Peer-to-Peer 15 
7 Keypad Setting 16 
7.1 Language Setting 16 
7.2 Message 16 
7.3 Time & Date 16 
7.4 Ring Tone and Volume Setting 17 
7.5 Searching Phone Book 17 
7.6 Cannot Set the Features with Keypad 17 
WEB User Interface 17 
Main Interface-Phone Status 18 
1 Net Work 18 
1.1 LAN Port 18 
1.2 PC Port 21 
1.3 Advanced21 
SIP Account 22 
1Basic 22 
2 Call 24 
3 Security 25 
Phone Setting 25 
1 Basic 25 
1.1 Time Settings 26 
1.2 Call 27 
1.3 VoIP Call Forward 29 
1.4 QoS 29 
2 Advanced 30 
2 .0 Audio 30 
3 Line Keys 32 
4 Function Keys 32 
5 Soft Key 33 
6 Dial Plan 33 
7 IP Strategy 34 

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7 Phone Book 34 
7.1 Group35 
7.2 Contact 35 
7.3 LDAP 36 
7.4 Ban List 36 
8 Phone Maintenance 37 
8.1 Basic 37 
8.1.1 HTTP Upgrade 37 
8.1.2 FTP Upgrade 38 
8.1.3 TFTP Upgrade 39 
8.1.4 Default Setting40 
8.1.5 Reboot 40 
8.2 Advanced 40 
8.2.1 Log 41 
8.2.2 Auto Provision 41 
9 Password 42 
10 WEB Other Settings or Information - Appendix 42 
10.1 WEB User 42 
10.2 Multi-Language43 
10.3 Note Tips 43 
 
1. Getting Started 
About 
 Escene ES282 is a highly innovative based VoIP gigabit phone, it can perfectly satisfy all kinds of businessmen's communications. ES282 
integrates with 128x64 pixel graphic LCD, a large resolution display, elegant and intuitionist user interface, which you can perfectly experience.ES282 
delivers HD audio quality with HD handset, HD speaker and HD codec (G.722), it rich features can effectively improve the communications in working. 
ES282 quite meets the demands of SMEs, Home Office, and ISP applications. This document updated and revised by Escene Turkey distributor Nolto 
Bilişim www.nolto.com/blog at June 2020 
 
Feature Highlights 
a) Multi-Language 
The LCD display supports Multi-Language. 
b) HD Voice 
Special voice processing technology, high-fidelity voice quality, HD encoding, HD Handset, ensure clear, realistic smooth 
communication. 
c) Senior Calling Ability 
3 lines with double color (GREEN & RED) LEDs, synchronously control or manage 2 calls, Call queue, Switch 
between lines. Multi-parties conference call transfer. 
d) All kinds of Phone Book 
It supports XML Personal Phone Book\LDAP\Enterprise Phone Book etc. This feature satisfies customer's 
phone book requirements. 

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e) Support HTTP\TFTP\FTP\Auto-Provision.

f) Support POE (Remark: ES282-P) / Power Adapter.

g) 2-angle adjustable bracket, wall-mountable

2. Set up the Phone

a) Packing List:

Check the packing list before installation, if you find anything missing, contact your system administrator.

⚫1*ES282 IP Phone

⚫1*Handset

⚫1* Handset Cord

⚫1*Ethernet Cable

⚫1*Phone Bracket

⚫1*Quick Setup Guide

⚫1*Manufacturer Certification

b) Phone Installation:

This section introduces how to install the phone with the components in the packing list:

⚫Attach the Bracket

⚫Connect the Handset and optional Headset

⚫Connect the Network and Power

Attach the Bracket

Pls follow the following step ① to ②, firstly let the bracket join to the phone, and then gently push the bracket to

the left.

Connect the Handset and optional Headset

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Connect the Network and Power

You have two options for power supply. Your system administrator will advise you which one to use.

⚫AC power adapter

⚫POE (Power over Ethernet) IEEE802.3af

NOTES：Pls make sure your phone support POE feature. You can check the label on the back of the phone, for

example Model: ES282-P, the P means it support POE feature.

Note: If POE works, the phone does not need to connect to the AC power adapter. Make sure the Ethernet cable

and switch/hub are POE compliant.

3. Phone User Interface

3.1 Hardware Component Instructions

The main hardware components of the ES282 IP Phone are the LCD screen and the keypad.

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Hardware component instructions of the ES282 IP Phone are:

ITEM

DESCRIPTION

LCD Screen

Displayed information about calls, messages, soft keys, time, date, and

other relevant data:

• Call information — caller ID, call duration

• Icons (e.g. )

• Missed calls or second incoming caller's information

•Time and date

Light Status

Red-Flashing: There is an incoming call or be Hold.

Red-Steady: Hook-off. or be in a usual conversation

Line Key

Green-Steady: There is a conversation making on the line

Red-Flashing: There is call coming in

Green-Flashing: The line is on hold

Dark: Accounts are idle

Soft Key

Labels automatically to identity their context-sensitive features

Navigation Key

Scroll through the displayed information, and in the idle feature:

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UP: Open the All CONTACT LOG

DOWN: Open the MISSED CALL

RIGHT: Open the RECEIVED CALL

LEFT: Open the DAIL CALL

OK Key

Confirm the action

C Key

Cancels actions or rejects an incoming call, and the other feature:

In the idle: Open the Phone Status.

Diagnosis: Press and hold 3 second to open Hardware Diagnosis.

MUTE: MUTE feature is enabled if you press it while the conversation

making on the phone.

Functions Key

Conference\Redial\Transfer\Hold

Speaker Key

Toggles the hands-free speaker phone mode.

Voice input

Volume Key

Adjusts the volume of the handset, headset, speaker, and ringer

Keypad

Provides the digits, letters, and special characters in context-sensitive

applications.

Handset

Voice input and output

Speaker

Voice output

Headset Key

Toggles and indicates the headset mode.

Message Key

Indicates and accesses voice messages.

3.2 Phone Screen Display Features

If the phone has successfully started up and after using, the idle LCD display will show information as below:

ITEM

DESCRIPTION

TIME & DATE

TIME & DATE display in the middle of the screen.

Auto-Answer icon

Enable this feature, it will display AA at the top right corner.

Missed Call

Missed Call under the TIME in the middle of screen

Line Status

There are four status as below:

a. :Disconnect the network

b. :Account failed to register

c. :Account successfully registered

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d. :Account successfully registered and DND feature is enabled. The

DND icon also will display at the top right corner.

Soft Key Area

Labels automatically to identity their context-sensitive features

Screen Top Icon

The Screen Top Icon from left to right is:

: Handset Hand on status

: Speaker Hand on status

: Headset Hand on status

: Call MUTE

: Missed Call

: Call Forward

: Text Message

: Keypad Lock

: Network is unavailable

3.3 Basic Network Settings

The phone supports Three Modes of Network Setting. Include PPPoE\Static IP\DHCP.

DHCP Setting

Feature

Operating Steps

DHCP

Press OK or MENU> System Settings> Advanced Settings> Password (Default is

Empty)> Network> LAN Port

⚫Press LAN Port to login into the menu

⚫Select DHCP mode

⚫Press Enter key

⚫Set the DNS\web port\telnet port

⚫Press Save key to make it work

⚫Tips Network is changed, press OK reboot

Static IP Setting

Feature

Operating Steps

Static IP

Press OK or MENU> System Settings> Advanced Settings> Password (Default is

Empty)> Network> LAN Port

⚫Press LAN Port to login into the menu

⚫Select Static mode

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⚫Press Enter key

⚫Set the IP\Mask\GW\DNS\web port\telnet port

⚫Press Save key to make it work

⚫Tips Network is changed, press OK reboot

PPPoE Setting

Feature

Operating Steps

PPPoE

Press OK or MENU> System Settings> Advanced Settings> Password (Default is

Empty)> Network> LAN Port

⚫Press LAN Port to login into the menu

⚫Select PPPoE mode

⚫Press Enter key

⚫Set the Username\Password\web port\telnet port

⚫Press Save key to make it work

⚫Tips Network is changed, press OK reboot

3.4 SIP Account Settings

ES282 IP phone makes calls based on sip accounts, it can support Single account or Multi-account, each account can be

configured to the different SIP server.

If you want to…

Then...

Create a SIP account

1) Select System setting > Advanced setting.

2) Enter the password required（The default is empty).

3) Select SIP > Account sip.

4) Select one of the accounts you want to set, you can configure the following parameters

-Enable account*: Select Enable

-Number of lines: Default is 2

-Description: description of this account

-Display Name: The name displayed on the screen

-Authentication user: The Authenticated users are matched with the SIP server. (The default with the same

account)

-Account*: the account matches with the SIP server. (extension number)

-User password*: the user password matches with the SIP server

-SIP Server*: The primary SIP server, all calls through this server

-Out Bound Server: The out bound SIP server

-STUN Type: Enable/Disable STUN feature

-STUN: Input STUN URL

-Auto Answer: Enable/Disable this account auto answer feature

* Note: When you finish the setting, you can press Save to make it work, and then you can see the status icon in the

LCD idle. The parameters with the * mark must be set.

Disable sip account

1) Select System setting > Advanced setting.

2) Enter the password required（The default is empty).

3) Select SIP > Account sip.

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4) Select Enable account > Disable.

5) Select Save to saves settings

3.5 Basic Features

3.5.1 Making a Call

Here are some easy ways to place a call on SayHi IP Phone:

If you want to...

Then…

Place a call using

the handset

Pick up the handset

1) You can hear dial tone.

2) Enter a number.

3) Press #button (default)，

-or wait 5s (default), then it sends the

number automatically.

Place a call using a

speakerphone

Press Speaker button

Place a call using a

headset

Put on your headset, active

Headset button so that the

status light is Red , and

then do as using

speakerphone

3.5.2 Anonymous Call

You can use anonymous call feature to block the identity and phone number from showing up to the called party when

you call someone. E.g., you want to call to consult some of the services, but you do not want to be harassed.

Enable Anonymous Call

Press OK or MENU> Function Setting> Anonymous

Press Enter or OK button,

-You can select which Account want to use, enable/disable this

feature, and enable/disable reject anonymous

3.5.3 Redial

To redial the last placed call from your phone

Redial

Press REDIAL button to dial the last number

-or press Navigation Button-Left > Dialed number, select a number,

and press

3.5.4 Call Log

Dial from a call log

1) Press MENU or OK button >Call history, you can select All Calls,

Missed calls, Received calls and Dialed numbers,

- or press Navigation button (in Standby interface) > select All Calls (up)

Missed calls (down), Received calls (left)and Dialed numbers (right)

2) Then press button.

NOTE: You also can press the log to login this menu when in the idle.

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