9) That the owner shall be fully responsible for the due delivery and collection of the appliance for
any work done according to this warranty. Transportation expenses incurred for delivery or
handling the appliance are chargeable to the owner.
10) Transportation and labour charges apply after the full parts warranty expires. Refer to
https://www.europace.com.sg/ewarranty/ for more information.
In addition to the above, this warranty shall be subjected to the following limitations and
exclusions:
- a)The appliance shall be warranted by STRATEGIC MARKETING (S) PTE. LTD.
from date of purchase only for a period of:- 10 years - Heating Element warranty applies to
selected models of Storage Water Heaters.
-Tank Leakage warranty applies to selected models of Storage Water Heaters.
8 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
10 years - Compressor warranty applies to selected models of Refrigerators.
6 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
- Compressor warranty applies only to selected models of System Air Conditioners and
Portable Air Conditioners.
5 years - Compressor warranty applies to Refrigerators, Freezers, Wine Coolers, Portable Air
Conditioners & Casement Air Conditioners (Outdoor warranty). Transportation is chargeable from
the 2nd year to 5th year.
- Compressor warranty applies to Dehumidifiers (Walk-in warranty)
- Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
3 years - Full parts warranty applies only to selected models of Air Purifiers & selected models of
Dehumidifiers (Walk-in warranty).
- Heating Element warranty applies only to selected models of Garment Steamers (Walk-i
n warranty).
- Motor warranty applies only to selected models of Jet Turbine Fans & selected models of
Air Coolers (Walk-in warranty).
2 years - Motor and internal parts warranty applies only to selected models of Stand Fans,
selected models of Oscillation Power Fans & selected models of Air Purifiers (Walk-in warranty).
- Heating Element warranty applies to selected models of Electric Ovens & selected
models of Kettle Jugs. (Walk-in warranty)
- Motor warranty applies only to selected models of Jet Turbine Fans (Walk-in warranty).
- Full parts warranty applies only to Wine Coolers of 34 Bottles & above.
1 year - Full parts warranty applies to *Lifestyle Products (cash & carry items), Small Kitchen
Appliances, Fans, Air Coolers, Wine Coolers of 20 Bottles & below, Mini Bar Fridge
(Walk-in warranty)
- Full parts warranty apply to Refrigerators, Air Conditioners & Freezers (Outdoor warranty).
Check out the warranty coverage of your appliance at www.europace.com.sg
b) The owner waives all or any claims to compensation monetary or otherwise which he/she may
be entitled to and shall agree to accept any compensation whatsoever by way of additional repairs
or otherwise which we in our absolute discretion may deem fit to offer. The giving of compensation
shall be subjected to the other provisions of the warranty.
c) This warranty shall not be transferable, negotiable or assignable to any third party.
d) The warranty does not include transport delivery or handling charges incurred in the
transportation of the appliance to and from Strategic Marketing (S) Pte Ltd.
e) Damage caused during transit where the appliance is transported for servicing, repair, or in
relation thereof or connection therewith.
f) In respect of refrigerator and air conditioner only, upon the expiry of 12 months from the date
of purchase, this warranty will not cover transport, refrigerant and labour to install a new
compressor.
g) This warranty will not cover chemical cleaning, maintenance service, general service and
overhaul, which if confirm is chargeable.
h) Defects or fault in the appliance which has been used for commercial purposes or which
have been rented/leased or which have been otherwise subject to other than household use.
i) Claims for damaged/missing parts after 3 days from the original date of goods received will
not be valid.
j) This warranty and the Replacement Scheme does not particularly cover damages and/or
defects arising from
• Usage of wrong electrical supply/voltage.
• Usage not according to the Instruction Manual provided by the manufacturers.
• Misuse, accidents, negligence, abuse, improper installation, or any manner of tampering.
• Normal wear and tear.
• Corrosions rusting or stains.
• Scratches, dents on the unit body, casing or paintwork of the appliance.
• Act of God, fire, flood and civil unrest.
• We shall not under any obligation, legal or otherwise to repair this appliance or one to one
exchange if the same shall be required as a result of losses, damages, and malfunctions arising
from any of the causes mentioned in the paragraph.
k) All accessories, external parts and extruded parts such as front panel, casing, door, glass
cover, glass door, cable/cord assembly, batteries, adaptor, plug, remote control, control knob,
buttons, filter, UV lamp, oven tray, wooden rack, exhaust hose, fixtures, panels, cover, lid and
lever, plastic parts, fan blades, blade guard, inner pots, brushes, water tanks, attachments made
of glass, plastic and/or porcelain, detachable parts, and other option items are excluded from
this warranty.
All services provided after the warranty period will be chargeable at standard rates determined
by STRATEGIC MARKETING (S) PTE. LTD.
The terms and conditions of this warranty shall be varied except with the written and express
consent or agreement of Strategic Marketing (S) Pte. Ltd. While Strategic Marketing (S) Pte. Ltd.
endeavours to repair any defects after the warranty period, it is subject to availability.
It is hereby expressly provided that any liability of Strategic Marketing (S) Pte. Ltd. for any loss
or damage whatsoever arising from, relating to or in connection with the purchase of the
appliance shall not exceed the purchase price (excluding installation costs) of the appliance.
Similarly, Strategic Marketing (S) Pte. Ltd.’s liability for any breach of this warranty shall be
limited to the purchase price (excluding installation costs) of the appliance.
* Lifestyle Products - Garment Steamer, Humidifier, Dehumidifier, Air Purifier, Mini Bar-Fridge.
* Walk-in warranty - Customers are obliged to bring the warranted products to Strategic
Marketing (S) Pte. Ltd. Service Centre for repair/service during the warranty period.
Ver. 20 _0312
In addition to the above, this warranty shall be subjected to the following limitations and
exclusions:-
a)The appliance shall be warranted by STRATEGIC MARKETING (S) PTE. LTD. from date of purchase
only for a period of:-
10 years - Heating Element warranty applies to selected models of Storage Water Heaters.
- Tank Leakage warranty applies to selected models of Storage Water Heaters.
8 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
10 years - Compressor warranty applies to selected models of Refrigerators.
6 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
- Compressor warranty applies only to selected models of System Air Conditioners
and Portable Air Conditioners.
5 years - Compressor warranty applies to Refrigerators, Freezers, Wine Coolers, Portable Air
Conditioners & Casement Air Conditioners (Outdoor warranty). Transportation is chargeable from
the 2nd year to 5th year.
- Compressor warranty applies to Dehumidiers (Walk-in warranty)
- Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
3 years - Full parts warranty applies only to selected models of Air Puriers & selected
models of Dehumidiers (Walk-in warranty).
- Heating Element warranty applies only to selected models of Garment Steamers
(Walk-in warranty).
- Motor warranty applies only to selected models of Jet Turbine Fans & selected
models of Air Coolers (Walk-in warranty).
2 years - Motor and internal parts warranty applies only to selected models of Stand Fans,
selected models of Oscillation Power Fans & selected models of Air Puriers
(Walk-in warranty).
- Heating Element warranty applies to selected models of Electric Ovens &
selected models of Kettle Jugs. (Walk-in warranty)
- Motor warranty applies only to selected models of Jet Turbine Fans
(Walk-in warranty).
- Full parts warranty applies only to Wine Coolers of 34 Bottles & above.
1 year - Full parts warranty applies to *Lifestyle Products (cash & carry items), Small
Kitchen Appliances, Fans, Air Coolers, Wine Coolers of 20 Bottles & below, Mini
Bar Fridge (Walk-in warranty)
- Full parts warranty apply to Refrigerators, Air Conditioners & Freezers
(Outdoor warranty).
Check out the warranty coverage of your appliance at www.europace.com.sg
b) The owner waives all or any claims to compensation monetary or otherwise which he/she may
be entitled to and shall agree to accept any compensation whatsoever by way of additional repairs
or otherwise which we in our absolute discretion may deem t to oer. The giving of compensation
shall be subjected to the other provisions of the warranty.
c) This warranty shall not be transferable, negotiable or assignable to any third party.
d) The warranty does not include transport delivery or handling charges incurred in the transpor-
tation of the appliance to and from Strategic Marketing (S) Pte Ltd.
e) Damage caused during transit where the appliance is transported for servicing, repair, or in
relation thereof or connection therewith.
f) In respect of refrigerator and air conditioner only, upon the expiry of 12 months from the date
of purchase, this warranty will not cover transport, refrigerant and labour to install a new compres-
sor.
g) This warranty will not cover chemical cleaning, maintenance service, general service and
overhaul, which if conrm is chargeable.
h) Defects or fault in the appliance which has been used for commercial purposes or which have
been rented/leased or which have been otherwise subject to other than household use.
i) Claims for damaged/missing parts after 3 days from the original date of goods received will not
be valid.
j) This warranty and the Replacement Scheme does not particularly cover damages and/or defects
arising from
• Usage of wrong electrical supply/voltage.
• Usage not according to the Instruction Manual provided by the manufacturers.
• Misuse, accidents, negligence, abuse, improper installation, or any manner of tampering.
• Normal wear and tear.
• Corrosions rusting or stains.
• Scratches, dents on the unit body, casing or paintwork of the appliance.
• Act of God, re, ood and civil unrest.
• We shall not under any obligation, legal or otherwise to repair this appliance or one to one
exchange if the same shall be required as a result of losses, damages, and malfunctions arising
from any of the causes mentioned in the paragraph.
k) All accessories, external parts and extruded parts such as front panel, casing, door, glass cover,
glass door, cable/cord assembly, batteries, adaptor, plug, remote control, control knob, buttons,
lter, UV lamp, oven tray, wooden rack, exhaust hose, xtures, panels, cover, lid and lever, plastic
parts, fan blades, blade guard, inner pots, brushes, water tanks, attachments made of glass, plastic
and/or porcelain, detachable parts, and other option items are excluded from this warranty.
All services provided after the warranty period will be chargeable at standard rates determined by
STRATEGIC MARKETING (S) PTE. LTD.
The terms and conditions of this warranty shall be varied except with the written and express
consent or agreement of Strategic Marketing (S) Pte. Ltd. While Strategic Marketing (S) Pte. Ltd.
endeavours to repair any defects after the warranty period, it is subject to availability.
It is hereby expressly provided that any liability of Strategic Marketing (S) Pte. Ltd. for any loss or
damage whatsoever arising from, relating to or in connection with the purchase of the appliance
shall not exceed the purchase price (excluding installation costs) of the appliance. Similarly,
Strategic Marketing (S) Pte. Ltd.’s liability for any breach of this warranty shall be limited to the
purchase price (excluding installation costs) of the appliance.
* Lifestyle Products - Garment Steamer, Humidier, Dehumidier, Air Purier, Mini Bar-Fridge.
* Walk-in warranty - Customers are obliged to bring the warranted products to Strategic Marketing
(S) Pte. Ltd. Service Centre for repair/service during the warranty period.
Ver. 20 _0312
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