Eversys C'cup heater/Classic Manuale utente

User

Manual

UserManual

Manufacturer

Eversys S.A.

Ecoparc de Daval A 2

CH-3960 Sierre, VS

Switzerland

Phone: +41 27 305 21 21

Hotline

Phone: +41 27 588 00 17

email: techsuppor[email protected]

Document

E'cup heater

Art. Nr. 114452 | SAP 5700114452

Publication date 2023-01-02

The reproduction, even partially, of this document is forbidden. No part may be copied in any form, and it may not be used,

edited nor transmitted by any electronic means (photocopy, photography, magnetic supports or other recording processes),

without the written authorisation of Eversys S.A. All rights and particularly reproduction, translation, edition, distribution and

also industrial property and recording are reserved.

Table of Contents

1. For Your Safety .................................................................................................................. 5

1.1. Intended use of cup heaters | cup warmers ............................................................... 5

1.2. Safety introduction ................................................................................................ 5

1.2.1. Importance of the safety instructions ............................................................ 5

1.2.2. Disregarding the safety rules ........................................................................ 5

1.3. Directives ............................................................................................................... 5

1.4. General Safety Instructions ..................................................................................... 6

1.5. Information for disposal .......................................................................................... 8

1.6. Decommissioning and disposal ............................................................................... 9

1.6.1. Packaging material ...................................................................................... 9

1.6.2. Removal of equipment ................................................................................ 9

1.7. Special safety instructions and signs ........................................................................ 9

1.7.1. Signs on cup heaters | cup warmers ............................................................... 9

1.8. Packaging signs for cup heaters | cup warmers ........................................................ 11

2. Description ..................................................................................................................... 12

2.1. Identication ........................................................................................................ 12

2.1.1. Key features of cup heaters | cup warmers .................................................... 12

2.1.2. E'cup heater machines range (visuals) ......................................................... 12

2.1.3. Correspondence table on machine types and article numbers of Enigma

and Shotmaster accessories ................................................................................. 13

2.1.4. Rating plate of E'cup heater machines ......................................................... 13

2.2. Overview .............................................................................................................. 15

2.2.1. Overview of E'cup heater machines ............................................................. 16

2.2.2. Access to the main switch on E'cup heater machines ................................... 17

2.3. Technical data ...................................................................................................... 17

2.3.1. General technical data of E'cup heater machines ......................................... 17

2.3.2. Electrical data and power overview of E'cup heater machines ....................... 18

2.3.3. Environmental conditions for cup heaters | cup warmers ............................... 19

3. Commissioning .............................................................................................................. 20

3.1. Initial commissioning ............................................................................................ 20

3.2. Requirement prior to initial commissioning ............................................................ 20

3.2.1. Common for all machines ........................................................................... 21

4. Operation ...................................................................................................................... 22

4.1. Daily setup guidelines ........................................................................................... 22

4.2. Switch on a machine ........................................................................................... 22

4.3. Fill the cups storing surface .................................................................................. 23

4.4. Switch o a machine ........................................................................................... 23

4.5. End of the day guidelines ..................................................................................... 23

5. Care .............................................................................................................................. 24

5.1. Cleaning and maintenance operations .................................................................. 24

5.1.1. Cleaning .................................................................................................... 24

5.2. Periodic cleaning ................................................................................................. 24

5.2.1. Cleaning plan for cup heaters | cup warmers ............................................... 25

5.2.2. Overview of cleaning on E'cup heater machines .......................................... 25

5.3. Cleaning procedures (standard) ........................................................................... 25

5.3.1. Clean the drawers and the inside of the cup heater | cup warmer ................. 26

5.3.2. Clean the housing ..................................................................................... 26

5.3.3. Clean beneath the machine ...................................................................... 26

6. Troubleshooting ............................................................................................................. 27

6.1. FAQs ................................................................................................................... 27

6.1.1. Cups on the cup heater are not warm enough ............................................. 27

7. Options .......................................................................................................................... 28

7.1. List of options for E'cup heater machines ............................................................... 28

02.01.2023 Page 3 of 34 © Eversys S.A.

7.2. Logo option (Enigma, Shotmaster and without) .................................................... 28

7.2.1. Classic line ................................................................................................. 28

7.2.2. Super Traditional line ................................................................................. 29

8. Warranty and Generalities ............................................................................................... 31

8.1. Warranty .............................................................................................................. 31

8.2. Warranty limitation .............................................................................................. 31

8.3. Glossary .............................................................................................................. 32

8.3.1. "Persons" .................................................................................................. 32

8.3.2. Injury ....................................................................................................... 32

8.4. Typographical Conventions .................................................................................. 33

8.4.1. Warning .................................................................................................... 33

8.4.2. Note ........................................................................................................ 33

8.4.3. Notation .................................................................................................. 33

9. Appendix ....................................................................................................................... 34

9.1. Equipment list of cup heaters | cup warmers .......................................................... 34

9.2. Spare parts ordering ............................................................................................ 34

1. For Your Safety

This chapter sets out the intended use and safety instructions to ensure safe and trouble-free

operation of the machine and its associated software. It also describes handling and storage

conditions.

The instructions contained in this manual must be adhered to in particular the safety

instructions. Ensure that all "Persons" (page 32) have access to the manual.

Before carrying out any operation on the machine, it is imperative to read this

chapter and fully understand it. In case of any doubt, consult your local service

organisation.

1.1. Intended use of cup heaters | cup warmers

C’cup heater and E’cup heater are exclusively intended to preheating coee cups and glasses. These

appliances are designed for indoor usage and is intended for commercial use only (e.g. food services,

restaurants and hotels).

Do not use these appliances for any other purpose.

1.2. Safety introduction

1.2.1. Importance of the safety instructions

In order to prevent accidents to persons, damage to equipment or pollution of the environment, you

must comply with all the safety instructions in the manual and on the machine.

Observe the bylaws and the recognised technical rules which apply in the country of use of the

machines.

1.2.2. Disregarding the safety rules

Disregarding the safety rules, as well as existing legal and technical regulations, may lead to

accidents, damage to property or environmental pollution.

Disregarding the instructions for use given by the manufacturer may reduce the level of protection

oered by the machine.

1.3. Directives

This machine complies with all applicable European Community Directives and associated

harmonised standards.

For more information refer to our Declaration of Conformity (scan the QR code below) or contact

your service organisation.

For Your Safety

02.01.2023 Page 5 of 34 © Eversys S.A.

1.4. General Safety Instructions

Keep the machine away from potential sources of interference.

Do not expose the machine to direct sunlight, heat, dust or excessive humidity (use

only in a clean food service environment).

RISK OF ELECTROCUTION

The power plug is the device used for disconnection in case of problems or emergency

and it must be easily accessible at all times.

Only use the power cord provided with the machine.

Never use a machine which is damaged or has a defective power cord. With signs

of damage, for example if there is a smell of burning or visible insulation damage,

unplug the machine, immediately stop using it and contact your local service

organisation.

The power cord must only be repaired by a service organisation appointed by the

manufacturer.

Make sure that the cable is not near a hot surface.

Be careful to ensure that the power cord is not trapped and does not rub against

sharp edges.

Repair, commissioning and service operations must only be performed by a service

organisation appointed by the manufacturer.

Never open the machine, nor remove any parts except for the instructions specied

in manuals (e.g. User Manual).

Only connect the machine to the electrical power sources specied and a power

supply network provided with a protective earth.

Requirement for Australian deviation: disconnection incorporated in the xed wiring

is in accordance with AS/NZS 3000.

Do not immerse the appliance in water.

HOT SURFACE

The cup warmer panel could reach 90 °C, contact may cause burns in less than a

second.

It is imperative to use only the products, accessories, spare parts and software

specied in manuals (e.g. User Manual).

For Your Safety

Except for cups, do not place anything on top or above the machine.

The machine is not suitable for installation in an area where a water jet or water

spray might be used.

The machine must not be located on a surface that is sprayed or cleaned with a

water hose, steam jets, steam cleaner, or similar equipment.

The machine must be placed and levelled on a horizontal, water-resistant, heatproof,

and sturdy base capable of bearing its weight, see Technical data (page 17).

For operating, service and safety reasons the machine should be installed with a

clearance of not less than 50 mm at the back and sides from the building or non-

approved equipment. A minimum working space of 650 mm in front the coee

machine and overhead clearance of at least 250 mm above the bean hoppers

are recommended. A clear height of 1000 mm for E'line, Enigma, Shotmaster and

accessories, 950 mm for Cameo machines and accessories (with high feet) and 900

mm for Légacy, Cameo machines and accessories (with standard feet) from the top

of the installation surface should be ensured. The height of the installation surface

above the oor is at least 800 mm. If the coee machine connections are to be run

downwards through the counter, please make space for the lines, which can reduce

the usable space below the coee machine.

The machine is only to be installed in locations where its use and maintenance is

restricted to trained personnel. Please refer to "Persons" (page 32).

Only connect the machine to the mains in accordance with the information on the

rating plate, see Rating plate of E'cup heater machines (page 13).

Adjustment of the frequency is automatic. No action is required.

The power cord must be in accordance with local regulations.

Voltage/current specications are as listed in the table Electrical data and power

overview of E'cup heater machines (page 18).

Any necessary on-site preparatory work for electricity, water and drainage

connections at the customer‘s premises is to be arranged by the machine owner /

manager. The work must be carried out by authorised installation technicians in

compliance with general, country-specic and local regulations. Eversys service

organisations may only connect the machine to existing prepared connection points.

Eversys appointed service organisations are neither authorised, nor responsible for

carrying out any on-site installation work prior to connection.

The requirement prior to initial commissioning checklist is available under the

e'Support center (https://support.eversys.com/hc/en-us).

For Your Safety

02.01.2023 Page 7 of 34 © Eversys S.A.

Always switch o the machine at the main switch before undertaking cleaning

tasks. Use only a damp cloth and protect the machine against permanent water

projections.

Regular cleaning is mandatory in order to ensure problem-free operation of the

machine and to ensure optimum coee quality. Refer to method and frequency

under Care (page 24).

Only use original Eversys cleaning products. Use of products that are not explicitly

recommended by Eversys could damage the machine or void warranty.

It is forbidden to clean the machine with a water jet or a water spray.

Risk of spoiled food residue: if the appliance is not cleaned regularly, milk and coee

residue may accumulate in the appliance or get into drinks. Clean the appliance

according to Cleaning plan for cup heaters | cup warmers (page 25) and Overview

of cleaning on E'cup heater machines (page 25).

People, including children, who, because of their physical, sensory or cognitive

abilities, or due to their inexperience or lack of knowledge, are not able to use this

machine safely, are not allowed to operate it unless under the supervision or on the

order of a responsible person.

The machine is not suitable for children under the age of 8 years. Children above the

age of 8 or persons who are challenged with respect to physical, sensory or mental

abilities must never approach the machine alone and must always be supervised.

Children are not allowed to play with the machine.

Children are not permitted to perform any cleaning on the machine.

Do not put the machine or any of its component parts in the dishwasher.

In case of prolonged absence (short-term storage):

• switch o the machine using the main power switch.

1.5. Information for disposal

The disposal and/or recycling of materials must be performed in accordance with the legislation in

force.

This machine and its accessories must be recycled.

Subject to separate collection of electric and electronic equipment and accessories for the purpose of

recycling.

Electrical and electronic equipment may contain dangerous substances which constitute health and

environmental hazards. The owner must return the device to its dealer or establish direct contact with

an approved body for treatment and recovery of this type of equipment.

For Your Safety

Symbol Description

Separate collection of electric and electronic equipment.

This machine is marked in compliance with European Directive 2012/19/EU,

Waste Electrical and Electronic Equipment (WEEE).

General symbol for recovery/recyclable.

1.6. Decommissioning and disposal

1.6.1. Packaging material

The packaging material (cardboard, PE plastic lm, PE, PE-foam, EPS) must be recycled or disposed

of according to the local regulations.

1.6.2. Removal of equipment

Disconnect the coee machine from the power supply and water mains. If the coee machine is

hardwired, it must be disconnected by an authorised service agent.

1.7. Special safety instructions and signs

Appropriate safety instructions are mentioned in the specic chapters. They should be observed in the

same way as the general safety instructions contained in this chapter.

1.7.1. Signs on cup heaters | cup warmers

The following signs can be found on cup heaters. Associated warnings are explained in the table.

For Your Safety

Sign Description Explanation

Caution, consult accompanying

documents

High voltage - Danger ELECTROCUTION

During maintenance work, always power

o the machine using the main

switch (page 23)

Burning - Danger HOT SURFACE

Contact may cause burns

Do not touch!

Main switch Power ON

Main switch Power OFF

Protective earthing -

For Your Safety

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