A: You can start the CD-ROM manually by following the steps below.
1. Click ‘Start’.
2. Click ‘Run’.
3. Type ‘X:\wizard\wizard.exe in the field ‘Open’ (X is the drive letter of your CD-
ROM station or DVD-station).
4. Click ‘OK’.
Q: Which resolutions does the web camera support?
A: The web camera supports the following resolutions: 1600x1200, 1280x720,
960x544, 800x448, 640x360, 432x240, 320x240, 160x120
Q: The people can not hear me?
A: Perhaps you are using an older router without UPnP support. In that case it
may be necessary to open the correct ports in the firewall of your router. Refer
to the manual of your router for opening ports. Use the following link to see
which ports need to be opened: http://support.microsoft.com/kb/927847.
6.0 Service and support
This users manual has been carefully written by Ewent’s technical experts.
If you have problems installing or using the product, please fill out the support form at
the website www.ewent-online.com.
7.0 Warranty conditions
The five-year Ewent warranty applies for all Ewent products unless mentioned
otherwise before or during the moment of purchase. When having bought a second-
hand Ewent product the remaining period of warranty is measured from the moment of
purchase by the product’s first owner. The Ewent warranty applies to all Ewent
products and parts indissolubly connected to and/or mounted on the main product.
Power supply adapters, batteries, antennas and all other products not integrated in or
directly connected to the main product and/or products of which, without reasonable
doubt, can be assumed that wear and tear show a different pattern than the main
product are not covered by the Ewent warranty. Products are not covered by the
Ewent warranty when exposed to incorrect/improper use, external influences and/or
when opened by parties other than Ewent.
8.0 Declaration of Conformity
To ensure your safety and compliance of the product with the directives and laws
created by the European Commission you can obtain a copy of the Declaration of
Conformity concerning your product by sending an e-mail message to:
ewent@ewent-online.com.
