Excel E-Smart Manuale utente
User Manual
Excel E-Smart / E-Smart +
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
2
User Manual | Excel E-Smart / E-Smart +
Table of contents
Introduction 4
1. Identication 6
2. General information 7
2.1 Components and setup of your electric wheelchair 7
2.2 General explanation of your electric wheelchair 7
3. Safety regulations 8
3.1 General safety 8
3.2 Warnings for safe use 8
4. Instructions for use 10
4.1 Balance 10
4.1.1 Getting in and out 10
4.2 Bending and/or reaching 10
4.2.1 Bending and/or reaching forward 10
4.2.2 Bending and/or reaching sideways 11
4.2.3 Bending and/or reaching backwards 11
4.3 Going up or down inclines or kerbs 11
4.3.1 Going up an incline or kerb 11
4.3.2 Going down an incline or kerb 12
4.4 Controls 12
4.4.1 Controlling the wheelchair in dierent situations 12
4.5 EMI / RFI 13
4.5.1 EMI / RFI recommendations 13
5. Specications 14
6. Components of the Excel E-Smart / E-Smart +
6.1 The joystick 15
6.2 The armrests 16
6.3 The battery pack 17
6.3.1 Removing the battery pack 17
6.4 The freewheel lever 18
6.5 The high-low system 18
6.6 The footplate 19
6.7 The anti-tip wheels 19
6.8 The seat 20
6.9 The wheels 20
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
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User Manual | Excel E-Smart / E-Smart + User Manual | Excel E-Smart / E-Smart +
6.9.1 The front wheels 20
6.9.2 The rear wheels 20
7. Transporting your electric wheelchair 21
7.1 Disassembling the electric wheelchair 21
7.2 Assembling the electric wheelchair 21
8. Maintenance 22
8.1 The tyres 22
8.1.1 PU tyres 22
8.2 The frame 22
8.3 The castors and front forks 23
8.4 The upholstery 23
8.5 Cleaning the electric wheelchair 23
8.6 Periodic maintenance 24
8.7 Service checklist 25
9. Problemanalysis and solutions 26
10. Warranty 27
10.1 Warranty application 27
10.2 Warranty terms and conditions 27
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
4
User Manual | Excel E-Smart / E-Smart +
Introduction
Before you use your new Excel E-Smart, you and your attendant must fully read and understand this user manual.
Also, as you have this user manual, you agree to the conditions mentioned within.
We want to thank you for the condence in our Excel ® products.
The policy of Van Os Medical is to focus on continuously improving the quality and reliability of our products. We
therefore reserve the right without further notice to make any changes to this user manual.
It is important you read this user manual very carefully, before you use your wheelchair. This user manual contains
important information about the safe use and maintenance. We recommend you keep this user manual because it
is also your proof of warranty.
The safety instructions within are general guidelines, which must be seen as overall guidelines. It is possible that
you will develop your own way to make common movements. However, we advise you to consult a professional
for assistance in developing safe and eective techniques, regarding your daily activities within your physical
capabilities.
Your new wheelchair requires frequent maintenance, much of which you can do yourself. We advise you to take
your wheelchair to a professional for a check at least once a year. You will nd a maintenance schedule further on
in this user manual.
Attention!
In this user manual you will nd tips and warnings. These are clearly identied by the symbols and display of the
text, like you can see below.
Warning
The warnings mentioned in this user manual must always be followed, in order to prevent damage to the Excel
E-Smart wheelchair or injury to yourself.
Tip
The tips mentioned in this user manual are meant to help you make better use of your Excel E-smart wheelchair.
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
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User Manual | Excel E-Smart / E-Smart + User Manual | Excel E-Smart / E-Smart +
Enter the information of your authorised dealer:
Company: ……………………………………………………………………………………………………………………………………
Address: ……………………………………………………………………………………………………………………………………
Phone number: ……………………………………………………………………………………………………………………………………
Fax number: ……………………………………………………………………………………………………………………………………
Email address: ……………………………………………………………………………………………………………………………………
Website: ……………………………………………………………………………………………………………………………………
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
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User Manual | Excel E-Smart / E-Smart +
1. Identication
Your electric wheelchair is equipped with a unique serial number. You will nd this number on the frame of your
wheelchair. Below, you can see an example of the frame label, where you can nd the identication number.
Furthermore, you will nd the explanation of the various data stored on the frame label listed below.
1. Production date
The date of manufacture.
2. Serial number
Every wheelchair has its own unique serial number. You need this number if you have any technical questions or if
you want to order any warranty parts for the wheelchair.
3. Maximum weight
The maximum user weight allowed on the wheelchair.
4. Model name
The model name of your wheelchair starts with the brand name Excel. The brand name Excel, followed by the
additional model description forms the model name of the wheelchair. You need the model name if you have any
technical questions or if you want to order any parts for the wheelchair, in this case the Excel E-Smart or E-Smart +.
5. Description
The intended use of your wheelchair is described here.
1
2
3
4
5
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
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User Manual | Excel E-Smart / E-Smart + User Manual | Excel E-Smart / E-Smart +
2. General information
2.1. Components and setup of your electric wheelchair
1. Backrest
2. Armrests
3. Joystick
4. Basket
5. Battery pack
6. Rear wheels
7. Front castors
8. Footplate
9. Anti-tip wheels
10. High-low system
Your electric wheelchair is consists of many dierent components. Get to know these before you study this manual
further. Designs and specications may change without further notice.
2.2 General explanation of your electric wheelchair
Your new Excel E-Smart is a comfortable electric wheelchair, suitable for both indoor and outdoor use. Thanks to its
compact size and small turning radius, the E-Smart is ideal for getting around in the house.
1
2
3
5
7
6
8
4
9
10
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
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User Manual | Excel E-Smart / E-Smart +
3. Safety regulations
Van Os Medical specically disclaims responsibility for anybody’s injuries or property damage which occur when the
recommendations and warnings described in this user manual are not followed.
The Excel E-Smart / E-Smart + is a very safe and stable product when used correctly, it is possible if you use the
wheelchair incorrectly that dangerous situations may occur.
3.1 General safety
Protect your wheelchair by checking it regularly. When a part of your Excel E-Smart doesn’t function correctly, a
dangerous situation could occur. Therefore, you must keep your wheelchair in perfect condition, to ensure safe
use. Periodical inspection, correct adjustment and replacement of broken or worn parts by a qualied Excel dealer
in quick time will result in use for years without any problems.
3.2. Warnings for safe use
To prevent any damage to your property, the wheelchair or the user of the wheelchair, you must read the following
warnings. Van Os Medical is not responsible for any damage, provided that the warnings are heeded. After reading
the warnings, you agree with the regulations, mentioned in this user manual.
• When you get your wheelchair, always check if all components are present and if there is any damage. If
components are missing if there is any damage, you must contact your supplier immediately;
• Never use the electric wheelchair on uneven terrain like sand or gravel, or wet terrain where the wheelchair
will not have enough traction;
• Never negotiate an incline on an angle. Only go straight up or down the incline;
• Never take passengers on your electric wheelchair. It is designed for one occupant only;
• When reaching forward in the electric wheelchair, make sure to sit as far back in the chair as possible, to
prevent losing balance and falling forward;
• Never stand on the footplate. This could cause the electric wheelchair to tip forward;
• When getting in or out of the wheelchair, always make sure it is parked on a at and level surface;
• When driving the E-Smart, make sure the footplate always has at least 7 cm ground clearance;
• Always turn o the power when the electric wheelchair is in an elevator or on an electric wheelchair lift;
• Transporting the electric wheelchair in any vehicle is always at your own risk. Van Os Medical B.V. cannot be
held responsible for any damage or injuries caused during transport of the wheelchair in a vehicle;
• When transporting the electric wheelchair, do not sit in it, as if it were any chair in a motorvehicle;
• Do not use the wheelchair if anything is damaged or not functioning correctly;
• Do not stand on the seat of the electric wheelchair, or any other part;
• The maximum user weight capacity has been indicated on your frame label. Do not exceed it;
• Do not make sudden changes of direction, as this may cause the wheelchair to tip over;
• Never use the electric wheelchair when under the inuence of any mind altering substance like heavy
medication or alcohol;
• When making structural changes to the wheelchair, not in accordance with or described in this manual, the
warranty is voided.
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
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User Manual | Excel E-Smart / E-Smart + User Manual | Excel E-Smart / E-Smart +
Warning
When making structural changes to the wheelchair, not in accordance with or described in this manual, the
warranty is voided.
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
© 2018 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W: www.vanosmedical.nl
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User Manual | Excel E-Smart / E-Smart +
4. Instructions for use
It is very important that you teach yourself the correct user instructions. Therefore, you need to know all the
components of the wheelchair as described in this user manual. Always check with an expert about developing safe
methods regarding your physical abilities to use your wheelchair.
4.1 Balance
Daily operations such as getting in and out of the wheelchair, reaching and bending in the wheelchair will cause
change to the weight distribution and the centre of gravity of you and your wheelchair. You will need to perform
these movements and techniques as shown below.
4.1.1 Getting in and out
Getting in and out of the wheelchair is a common operation. The diculties of getting in and out depend on your
physical capabilities. In this user manual, we describe the actions that must be followed when you want to get in or
out of the wheelchair without help. When you can’t do it independently any longer, we recommend that you make
an appointment with an occupational therapist to discuss your options and to determine how you can best get in
and out of the wheelchair.
Before you get in or out of your electric wheelchair, you must make sure the wheelchair is on a at surface. The
wheelchair needs to be in drive mode (not freewheel) when getting in or out. That way, the motorbrake keeps
the wheelchair from moving. Always make sure the wheelchair is turned o when getting in or out. The electric
wheelchair is turned o when all of the LEDs on the controller are o. This prevents the chance of accidentily
moving the joystick and thus moving the wheelchair when getting in our out. When getting in or out of the
wheelchair, be sure to ip the armrests and footplate up. When seated, fasten the seatbelt, ip down the armrests
and footplate and you are ready to go. To get out, turn o the wheelchair, unfasten the seatbelt, ip up the
footplate and one or two of the armrests.
4.2 Bending and/or reaching
It may occur when you are in your wheelchair that you need to reach for something. To avoid tipping over, you must
follow the steps below.
• Make sure that you are as close as possible to the object;
• Make sure the front wheels are in forward driving position. If not, go forwards and then backwards to turn the
wheels in the correct position;
• Turn o the electric wheelchair;
• You can now bend and reach for the target more safely.
4.3 Going up or down inclines or kerbs
It may occur that you have to go up or down a kerb or with your wheelchair. In this user manual we will describe
how to do this independently and safely.
Warning
If the wheelchair is going faster than you are comfortable with when descending, the speed can be adjusted without
stopping fully.
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