SERVICE
IMPORTANT: FOR NORTH AMERICA ONLY
For damaged or defective product, questions, replacement parts or any other
service support, please contact our customer service department by the below
methods:
For The Best Service, please Email:
service@paradigmhw.com
Response Time: 1-2 Business Days
Emailing us with the information above will be the best method to receive a
response during peak business hours
Website:
www.paradigmhw.com
Toll-Free:
1-844-641-7921
(8:00 AM - 5:00 PM Pacific Standard Time, Daily)
Response time may vary via calling
Please have the following information ready when requesting for service:
•Your name
•Phone number
•Model number
•Serial number
•Part number
•Proof of Purchase
For damaged or defective product please contact our customer service before
returning to the store.
Paradigm Health & Wellness, Inc.
1189 Jellick Ave.
City of Industry, CA 91748, USA
