Fanvil C62 Manuale utente

Fanvil Product User Manual

IP Phone

Model: C62

Corporate Headquarters

Fanvil Technology Co., Ltd

Address: Unit 4A, Building NO.7,

Tian An Industrial Park, Nan Shan District, Shenzhen 518054 China

Web Site: www. Fanvil.com

Tel: +86 755 26402199

Fax: +86 755 26402618

Safety Notices

Please read the following safety notices before installing or using this phone.

They are crucial for the safe and reliable operation of the device.

 Please use the external power supply that is included in the package. Other

power supplies may cause damage to the phone, affect the behavior or

induce noise.

 Before using the external power supply in the package, please check with

home power voltage. Inaccurate power voltage may cause fire and damage.

 Please do not damage the power cord. If power cord or plug is impaired, do

not use it, it may cause fire or electric shock.

 The plug-socket combination must be accessible at all times because it

serves as the main disconnecting device.

 Do not drop, knock or shake it. Rough handling can break internal circuit

boards.

 Do not install the device in places where there is direct sunlight. Also do

not put the device on carpets or cushions. It may cause fire or breakdown.

 Avoid exposure the phone to high temperature, below 0℃ or high humidity.

Avoid wetting the unit with any liquid.

 Do not attempt to open it. Non-expert handling of the device could damage

it. Consult your authorized dealer for help, or else it may cause fire, electric

shock and breakdown.

 Do not use harsh chemicals, cleaning solvents, or strong detergents to clean

it. Wipe it with a soft cloth that has been slightly dampened in a mild soap

and water solution.

 When lightning, do not touch power plug or phone line, it may cause an

electric shock.

 Do not install this phone in an ill-ventilated place.

 You are in a situation that could cause bodily injury. Before you work on

any equipment, be aware of the hazards involved with electrical circuitry

and be familiar with standard practices for preventing accidents.

Table of Content

1 INTRODUCING C62 VOIP PHONE ...................................................................................... 6

1.1 THANK YOU FOR YOUR PURCHASING C62 ............................................................................. 6

1.2 DELIVERY CONTENT............................................................................................................ 6

1.3 KEYPAD .............................................................................................................................. 6

1.4 PORT FOR CONNECTING .......................................................................................................8

1.5 ICON INTRODUCTION ........................................................................................................... 8

1.6 LED INTRODUCTION............................................................................................................9

2 INITIAL CONNECTING AND SETTING............................................................................ 11

2.1 CONNECT THE PHONE ........................................................................................................ 11

2.1.1 Connect to network....................................................................................................... 11

2.1.2 Power adaptor connection............................................................................................. 12

2.2 BASIC INITIALIZATION ....................................................................................................... 12

2.2.1 Network settings........................................................................................................... 12

3 C62’S BASIC FUNCTION..................................................................................................... 14

3.1 MAKING A CALL ................................................................................................................ 14

3.1.1 Call Device................................................................................................................... 14

3.1.2 Call Methods................................................................................................................ 14

3.2 ANSWERING A CALL .......................................................................................................... 14

3.3 DND ................................................................................................................................ 15

3.4 CALL FORWARD ................................................................................................................ 15

3.5 CALL HOLD....................................................................................................................... 15

3.6 CALL WAITING ................................................................................................................. 15

3.7 MUTE ............................................................................................................................... 16

3.8 CALL TRANSFER ................................................................................................................ 16

3.9 3-WAY CONFERENCE CALL ................................................................................................. 16

3.10 MULTIPLE-WAY CALL ......................................................................................................... 17

4 C62’S ADVANCED FUNCTION........................................................................................... 18

4.1 CALL PICKUP..................................................................................................................... 18

4.2 JOIN CALL ......................................................................................................................... 18

4.3 REDIAL / UNREDIAL .......................................................................................................... 18

4.4 CLICK TO DIAL .................................................................................................................. 19

4.5 CALL BACK ....................................................................................................................... 19

4.6 AUTO ANSWER .................................................................................................................. 19

4.7 HOTLINE ........................................................................................................................... 19

4.8 APPLICATION .................................................................................................................... 19

4.8.1 SMS ............................................................................................................................. 19

4.8.2 Memo........................................................................................................................... 20

4.8.3 Voice Mail ................................................................................................................... 20

4.9 PROGRAMMABLE KEY CONFIGURATION ............................................................................. 20

5 C62’S BASIC SETTING ........................................................................................................ 23

5.1 KEYBOAD ......................................................................................................................... 23

5.2 SCREEN SET ...................................................................................................................... 23

5.3 RINGER SET ...................................................................................................................... 23

5.4 VOICE VOLUME................................................................................................................. 23

5.5 TIME & DATE.................................................................................................................... 23

5.6 GREETING WORD .............................................................................................................. 24

5.7 LANGUAGE SET ................................................................................................................. 24

6 C62’S ADVANCED SETTINGS ............................................................................................ 25

6.1 ACCOUNT ......................................................................................................................... 25

6.2 NETWORK ......................................................................................................................... 25

6.3 SECURITY ......................................................................................................................... 25

6.4 MAINTENANCE.................................................................................................................. 25

6.5 FACTORY RESET ................................................................................................................ 25

7 WEB CONFIGURATION...................................................................................................... 26

7.1 INTRODUCTION OF CONFIGURATION ................................................................................... 26

7.1.1 Ways to configure......................................................................................................... 26

7.1.2 Password Configuration................................................................................................ 26

7.2 SETTING VIA WEB BROWSER............................................................................................... 26

7.3 CONFIGURATION VIA WEB................................................................................................ 27

7.3.1 BASIC ......................................................................................................................... 27

7.3.1.1 Status ................................................................................................................................ 27

7.3.1.2 Wizard............................................................................................................................... 28

7.3.1.3 Call Log ............................................................................................................................ 30

7.3.1.4 MMI SET.......................................................................................................................... 31

7.3.2 Network ....................................................................................................................... 32

7.3.2.1 WAN Config ..................................................................................................................... 32

7.3.2.2 LAN Config ...................................................................................................................... 34

7.3.2.3 Qos Config ........................................................................................................................ 35

7.3.2.4 Service Port ....................................................................................................................... 37

7.3.2.5 DHCP SERVER ................................................................................................................ 39

7.3.2.6 SNTP ................................................................................................................................ 40

7.3.3 VOIP............................................................................................................................ 42

7.3.3.1 SIP Config......................................................................................................................... 42

7.3.3.2 IAX2 Config...................................................................................................................... 47

7.3.3.3 Stun Config ....................................................................................................................... 48

7.3.3.4 DIAL PEER setting............................................................................................................ 50

7.3.4 Phone ........................................................................................................................... 53

7.3.4.1 DSP Config ....................................................................................................................... 53

7.3.4.2 Call Service....................................................................................................................... 54

7.3.4.3 Digital Map Configuration ................................................................................................. 57

7.3.4.4 Phone Book ....................................................................................................................... 58

7.3.4.5 Function Key..................................................................................................................... 60

7.3.5 Maintenance ................................................................................................................. 64

7.3.5.1 Auto Provision................................................................................................................... 64

7.3.5.2 Syslog Config.................................................................................................................... 65

7.3.5.3 Config Setting.................................................................................................................... 66

7.3.5.4 Update............................................................................................................................... 67

7.3.5.5 Account Config ................................................................................................................. 68

7.3.5.6 Reboot............................................................................................................................... 69

7.3.6 Security........................................................................................................................ 70

7.3.6.1 MMI Filter......................................................................................................................... 70

7.3.6.2 Firewall ............................................................................................................................. 71

7.3.6.3 NAT Config ...................................................................................................................... 73

7.3.6.4 VPN Config....................................................................................................................... 75

7.3.7 Logout.......................................................................................................................... 77

8 APPENDIX ............................................................................................................................. 78

8.1 SPECIFICATION .................................................................................................................. 78

8.1.1 Hardware...................................................................................................................... 78

Voice features........................................................................................................................... 78

8.1.2 Network features .......................................................................................................... 79

8.1.3 Maintenance and management ...................................................................................... 80

8.2 DIGIT-CHARACTER MAP TABLE .......................................................................................... 80

1 Introducing C62 VoIP Phone

1.1 Thank you for purchasing C62

Thank you for purchasing C62. C62 is a full-feature telephone that provides

voice communication over the same IP network that your computer uses. This

phone functions not only much like a traditional phone, allowing to place and

receive calls, and enjoy other features that traditional phone has, but also it own

many data services features which you could not expect from a traditional

telephone.

This guide will help you easily to use the various features and services

available on your phone.

1.2 Delivery Contents

Please check whether the delivery contains the following parts:

The base unit with display and keypad

The handset

The handset cable

The power supply

The Ethernet cable

The User Manual

IP Phone is designed to look like conventional phone; the following photo

shows a broad overview of the IP Phone.

1.3 Keypad

Key Key name

Function Description

Navigation

Navigation key assist users for operating.

In idle state they have special function.

You can configure through the web page according

to your patterns of use.

Phone

Book

Access to phone book, and check the record list by

adding new records and revising the record. When

check the phone book records, press this key again

will return to idle interface.

mute Press this key in calling mode, and you can hear

the other side, and the other side cannot hear you.

Line1/2

/3/4

Here are four SIP lines; user could select any one

to make the call, if it has been registered.

Volume -/+

Turn down or turn up the volume by pressing these

two keys.

Redial

1. In the hook off /hands-free mode, use the key to

dial the last call number;

2. In stand-by mode, it has a function to check the

Outgoing Call.

Hands-free

Make the phone into hands-free mode.

Indicator

light

If the light blinking, indicate the phone has missed

call. It also can indicate there is new incoming call.

Soft key 1/2/3/4

Keys combination, include functions such as

History/PBook /DND /Menu /Del /Redial /Send /

Quit/Answer/Divert/Reject/Hold/Transfer/Conf/Cl

ose and so on.

Callers

View the Missed call, Incoming Call and Outgoing

Call.

Digital

keyboard

Inputting the phone number or DTMF.

DSS keys

You can configure them with your own functions

in the web page.

1.4 Port for connecting

Port Port name description

Power switch Input: 5V AC, 1A

WAN 10/100M Connect it to ether Network

LAN 10/100M Connect it to PC

Headset Port type: RJ-9 connector

Handset Port type: RJ-9 connector

External console

interface Port type: RJ-45 direct connector

1.5 Icon introduction

Icon Description

Call out

Call in

Call hold

Auto answer

Call mute

Contact

DND(Do not Disturb)

In hand free mode

In handset mode

In headset mode

SMS

Missed call

Call forward

1.6 LED introduction

Table 1 Call/Line Appearance Button LEDs for BLF

LED Status Description

Steady green The object is in idle status

Slow blinking red The object is ringing

Steady red The object is active

Fast blinking red The object is not available

Off It is not active as call/line appearance

Table 2 Call/Line Appearance Button LEDs for Presence

LED Status Description

Steady green The object is online

Slow blinking red The object is ringing

Steady red The object is active

Fast blinking red The object is not available

Off It is not active as call/line appearance

Table 3Line key LEDs

LED Status Description

Steady green The account is active

Fast Blinking red There is an incoming call to the account

Slow Blinking red The call is on hold

Off Call/line appearance is active

Table 4 Power Indication LED

LED Status Description

Steady red Power on

Fast Blinking red There is an incoming call

Slow Blinking red There is a missed call

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