P.010
Operating Manual
Outperform. Outlast.
C.06:
Trouble shooting:
If your Flatlift is not working properly, please make sure you check the following things:
The Flatlift won’t move up or down
Is the power cord attached to the control box?
SCheck the mains connection
Are all of the plugs properly connected to the control box? (NOTE: plugs which are not connected properly
can damage the system)
SCheck all of the connections
Is there any evidence of damage to the cables, the control box, the remote control or the Flatlift?
S Damaged components must be exchanged. Please contact us.
The Flatlift has stopped and will only move in the wrong direction.
SIs your Flatlift fully extended already?
SIs the projector too heavy?
SRemote control command possibly deleted!
SProgramming or initialisation error!
SStopping point incorrectly programmed
Have you, in error, attached a projector to your Flatlift which is too heavy?
STake the projector off the Flatlift and now see if the Flatlift works.
Is the remote control working?
SChange the battery in the remote control if necessary.
Is the receiver receiving the signals?
SWhen activating the remote control, the relay should ‘click’ on both channels. (If the receiver does
not ‘click’, please delete the channels and reset them. Refer to page 9)
The lifting mechanism jerks or stutters?
Shange the battery in the remote control if necessary.
Please contact us if this particular point is relevant to you.
If you experience any problems setting your system up or you experience an error, you can also contact
us over the telephone or via Email:
Customer Service:
Via email: info@atlift.de
Our telephone service time is 7.30 am - 5.30 pm. The telephone number is +49 (0) 62 41 - 97 20 10.
Please have the following information at hand / or include it in any email that you sent to us:
Your customer number
Your invoice number or delivery receipt number
The purchase date of your Flatlift
The name/model of your Flatlift system
TROUBLE SHOOTING
