Frontier 5667 Manuale utente
Frontier DSL Self-Installation Guide
Efficient 674081-IC-0802
Frontier DSL
SelfConnect
Guide
Table of Contents
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Table of Contents
Getting Started.......................................................................................................................2
Customer and Computer Requirements...............................................................................3
Installation Options.................................................................................................................4
Installing Frontier DSL Service...............................................................................................5
STEP 1: Install Microfilters...........................................................................................5
STEP 2: Install Your Modem’s Software .....................................................................7
STEP 3: Connect Your Modem’s Cables....................................................................7
STEP 4: Check For and Configure TCP/IP.................................................................8
STEP 5: Configure Your Web Browser and E-mail Application..................................9
Troubleshooting....................................................................................................................12
Frequently Asked Questions................................................................................................14
Customer Responsibilities...................................................................................................16
Warranty ...............................................................................................................................17
Important - Please Read
You may receive your Frontier DSL modem before your scheduled activation date.
While Frontier coordinates the installation of your DSL line through our Provisioning
Department, it may not be functional until 5:00 p.m. on your activation date.
Getting Started
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Getting Started
•Unpack all of the items in the kit.
•Check to make sure you have all of the items shown in figure 1 and that none of the
items are damaged.
Checklist of items in the Efficient Networks 5667 Modem kit (Figure 1)
1. Efficient Networks Modem
2. Power Adapter
3. 10/100Baset-T Ethernet cable (gray) with RJ-45 connectors
4. USB Cable (black)
5. Phone cord (gray) with RJ-11 connectors
6. In-line microfilters with RJ-11 connectors (Quantity 3)
7. Phone wall jack w/ built-in micro-filter. This wall jack is for a wall-mounted
telephone. NOTE: Do not put a phone filter on the phone jack providing Frontier DSL service.
8. Software CD
9. Self-Connect Guide
The kit may contain additional items that are not shown such as release notes, or a product
registration card.
Figure 1
Contents of
Efficient Networks
Modem Kit
Frontier DSL Customer and Computer Requirements
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Customer and Computer Requirements
To use Frontier DSL, you must have at least:
•AFrontier telephone line that is qualified for Frontier DSL services
•Apersonal computer with Windows 98, Windows 2000, Windows ME, Windows XP,
Windows NT or MAC OS 8.1 or greater
•Browser software such as Netscape Communicator or Microsoft Internet Explorer
•Pentium100Mhz or above processor
•32 MB RAM (64 MB RAM preferred )
•125 MB free hard disk space
•CD Drive
•Aworking USB port or a working Ethernet port (Note: Macintosh and Windows 95 can only be installed
via Ethernet Cable. You must use a Network Interface Card to connect your DSL Service)
•AFrontier DSL modem (provided in this kit)
•An account with an ISP that supports Frontier DSL service.
Frontier DSL Service Installation Options
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Installation Options
Frontier has provided all the equipment that you will need to connect your computer.
Your line will be provisioned with Frontier DSL service on the date you negotiated with your
Customer Service Representative.
Frontier DSL customers have two equipment installation alternatives:
•On-site equipment installation (completed by a Frontier technician)
•Self-installation (completed by you)
On-site Equipment Installation Option
For Frontier DSL customers who have chosen the On-Site Frontier DSL installation, the instal-
lation technician will perform the following tasks:
•Plug in all cables provided by Frontier to connect your computer and modem to
Frontier DSL service
•Install the network interface card (if necessary)
•Complete set-up and configuration on modem and computer to support
Frontier DSL
•Install microfilters in front of every appropriate phone or analog device
If you prefer this option but have not ordered it, please contact your Sales Representative
or call our customer service center at 1-877-659-LINK (5465) or in Rochester, NY
call 777-LINK (5465).
Self-Installation Option
For those who have chosen the self-installation option, please continue on to page 5 for
instructions on installing your Frontier DSL service.
Installing Frontier DSL Service
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Installing Frontier DSL Service
STEP 1: Install Microfilters
With Frontier DSL services, you can talk on your telephone and surf the Internet
at the same time. The ability to do this requires the use of microfilters enclosed with the
self-install kit. Microfilters filter out static, caused by data transmission, so that your phone
will be free of unwanted noise during a conversation.
To use Frontier DSL, you will need to install microfilters on every telephone jack that sources a
telephone set, answering machine or fax machine and shares the phone line with your Frontier
DSL connection.
The Frontier DSL package contains three in-line microfilters and one wall jack with a built-in
microfilter. The wall jack is for use with a wall-mounted telephone.
•INSTALL A MICROFILTER ON EACH LINE THAT HAS A TELEPHONE SET, ANSWERING
MACHINE OR FAX MACHINE THAT WILL SHARE THE TELEPHONE LINE WITH YOUR
FRONTIER DSL CONNECTION. YOU MAY INSTALL AN IN-LINE FILTER ON THE PHONE JACK THAT
YOU’LL BE USING FOR YOUR FRONTIER DSL CONNECTION IF IT IS PLUGGED INTO THE DSL PORTION OF
THE FILTER.
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Instructions for filter installation
In-line micro-filters (Page 2 - Figure 1, item 6) for use with all desk phones, fax and answering machines
To install the in-line micro-filter, simply connect the cord from your telephone, fax or answering
machine to the in-line filter jack, then connect the cable from the filter to the telephone wall jack.
Wall Jack with built-in micro-filter (Page 2 - Figure 1, item 7) for use with wall-mounted phones
Your objective is to install the filter between the original wall plate and your wall-mounted
telephone.
1. Lift the telephone from the wall pegs, and disconnect the phone cord from the wall jack.
2. Plug the cord from the back of the filter into the wall jack.
3. Align the keyhole slots on the filter with the wall plate pegs and press down to secure.
4. Connect the phone cord to the phone jack located on the front of the wall-mounted
filter. NOTE: If you would like to connect your Frontier DSL modem to this phone line, you can
connect it to the phone jack located at the bottom of the filter.
5. Attach the telephone to the mounting pegs on the wall-mounted filter and your
installation is complete.
Need more microfilters?
Microfilters are available for a nominal charge by calling your Customer Service Representative
at 1-877-659-LINK or in Rochester, NY call 777-LINK (5465).
If your DSL connection and Fax machine or telephone will be plugged into the same outlet,
you will need to use a splitter.
1. Insert the splitter into the jack on the wall.
2. Plug the cord from your telephone, fax or answering machine into the in-line filter, then
connect the cable from the filter to one side of the splitter in the telephone wall jack.
3. Connect the telephone cord from the Efficient Networks Modem into the other side
of the telephone wall jack.
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STEP 2: Install your Modem’s Software (Macintosh and Ethernet customers skip to Step 3, Number 7)
1. If you have not already done so, start up your computer.
2. Insert the SpeedStream Installation CD into your CD-ROM drive.
3. Click the “Start” button on the windows task bar.
4. Select “Run” from the Start menu.
5. Type “d:\setup.exe” where “d” represents your CD-ROM drive.
Note: Your drive letter may not be “d.”
6. Click the “OK” button.
7. The software installation program will start. Follow the on-screen directions to complete
the software installation. When prompted to attach the modem, please refer to the
instructions in STEP 3.
STEP 3: Connect your Modem’s Cables (Macintosh and Ethernet customers skip to Number 7)
In this step you will connect the modem’s power supply, telephone, and USB cables
IMPORTANT: Do not install a microfilter on this line!
1. If you have not completed STEP 2, please do so now.
2. Plug the power adapter’s cord (Page 2 – Figure 1, Item 2) in to the PWR port (Page 8 – Figure 3)
on your modem. Plug the other end of the power cord in to a power outlet. Push the
power switch in, to the ON position.
3. If the POWER light stays dark, refer to Troubleshooting on page 12.
4. Plug one end of the telephone cable (gray) (Page 2 - Figure 1, Item 5) into the DSL port on
the modem (Page 8 - Figure 3). Plug the other end of the cable into the wall jack that is
providing your Frontier DSL connection.
5. Plug the square end of the USB cable (black) (Page 2 - Figure 1, Item 4) into the Modem’s
USB port (Page 8 - Figure 3). Plug the rectangle end of the cable into your computer’s
USB port.
6. A New Hardware Found message will appear on your computer and the drivers
will finish loading.
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If your computer does not detect the modem when you connect it to your computer it is
likely that your USB port is not enabled. IMPORTANT: If you do not know how to enable
the USB port, you will not be able to complete the self-install. Enabling a port can render
a system non-functional depending on the configuration of the hardware in your system.
For this reason, you will need to have the installation completed by a Frontier technician.
Please contact Technical Support at 1-800-239-4430.
7. For Macintosh and Ethernet – Plug the provided Ethernet cable (Page 2 - Figure 1, Item 3)
into the 10Base-T (rectangular) jack on the modem and the other end into the Ethernet
jack on the back of your computer.
After installing your modem and software, move on to STEP 4.
DSL light out or blinking? Please call our Technical Help Desk at 1-800-239-4430.
STEP 4: Check for and configure TCP/IP (Macintosh users see page 10)
This step checks for and configures your TCP/IP networking software so that you can connect
your modem to Frontier DSL service.
IMPORTANT: If TCP/IP networking settings are incorrect, you will not be able to utilize
your connection to Frontier DSL service!
1. Click the Windows Start button.
➢Select Settings
➢Click Control Panel
➢Double-click the Network icon
Figure 3
View of back of
Frontier DSL modem
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2. On the Configuration tab, is TCP/IP listed in the box labeled “The following network
components are installed:” NOTE: If you have more than 1 adapter of any kind installed, such as multiple
NIC cards, or a Dial-Up adapter, you’ll probably see TCP/IP listed and bound to each of the adapters. In such
cases, the line showing TCP/IP bound to the Efficient Networks USB/Ethernet ADSL Modem adapter is the one
you will want to work with unless you are installing DSL via Ethernet.
If TCP/IP is listed:
•TCP/IP networking software is installed
•Go to Continue below
If TCP/IP is not listed (This may require your Windows CD):
•TCP/IP networking software is not installed. Install it as follows.
•Click the Add button. Select Protocol and then click Add.
•In the Manufacturer’s window, select Microsoft. In the Network Protocols window,
select TCP/IP, and then click OK.
•Go to Continue below
Continue
3. Select the TCP/IP entry for the “Efficient Networks USB/Ethernet ADSL Modem”
adapter and then click Properties. If you’re installing DSL via Ethernet, select the
TCP/IP entry for your Ethernet adapter.
4. On the IP Address tab, make sure the button for “Obtain an IP Address automatically”
is selected.
5. Click the DNS Configuration tab. Make sure the button for Disable DNS is selected.
6. Click the WINS Configuration tab. Make sure the button for Disable WINS Resolution
is selected.
7. Click OK to close the TCP/IP window.
8. Click OK to close the Network window.
9. Windows may prompt you to restart your computer. If it does, click Yes. If it doesn’t,
close all windows and restart your computer by clicking the Windows Start button,
selecting Shut Down and clicking Restart.
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