General Instrument SURFboard SB3100 Manuale utente
SURFboard® Cable Modem
SB3100
User Guide
®
REGULATORY INFORMATION
Federal Communications Commission Radio and Television Interface Statement for
a Class ‘B’ Device.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in the residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If the equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
•Increase the separation between the equipment and the effected receiver
•Connect the equipment on a circuit different from the one the receiver is on
You may find the following booklet, prepared by the Federal Communication
Commission, helpful:
How to Identify and Resolve Radio-TV Interference Problems
Stock No. 004-000-0342-4,
U.S. Government Printing Office
Washington, DC 20402
Changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Declaration of Conformity
According to 47CFR, Parts 2 and 15 for Class B Personal Computers and
Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal
Computers, General Instrument, 6450 Sequence Drive, San Diego, CA 92121,
declares under sole responsibility that the product identifies with 47CFR Part 2 and
15 of the FCC Rules as a Class B digital device. Each product marketed is identical
to the representative unit tested and founded to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be
expected to be within the variation accepted, due to quantity production and
testing on a statistical basis as required by 47CFR 2.909. Operation is subject to
the following condition: This device must accept any interference received,
including interference that may cause undesired operation. The above named party
is responsible for ensuring that the equipment complies with the standards of
47CFR, Paragraph 15.101 to 15.109. The Class B digital apparatus meets all
requirements of the Canadian Interface Causing Equipment Regulations.
This product was FCC certified under test conditions that included the
use of the supplied cable between system components. To be in
compliance with FCC regulation, the user must use this cable and install it
properly.
WARNING
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE
TO RAIN OR MOISTURE.
CAUTION
TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED)
PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER
OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT
BLADE EXPOSURE.
Canadian Compliance
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations. Cet appareil numérique de la
classe B respects toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
Repairs
If repair is necessary, contact your cable TV service provider.
Copyright © 1999 by General Instrument Corporation.
All rights reserved. No part of this publication may be reproduced in any form
or by any means or used to make any derivative work (such as translation,
transformation or adaptation) without written permission from General
Instrument.
General Instrument reserves the right to revise this publication and to make
changes in content from time to time without obligation on the part of General
Instrument to provide notification of such revision or change. General
Instrument provides this guide without warranty of any kind, either implied or
expressed, including, but not limited, to the implied warranties of
merchantability and fitness for a particular purpose. General Instrument may
make improvements or changes in the product(s) described in this manual at any
time.
General Instrument, the General Instrument logo, SURFboard, and the SURFboard logo are
registered trademarks of General Instrument Corporation.
Macintosh is a registered trademark of Apple Corporation.
Microsoft is a registered trademark and Windows is a trademark of Microsoft Corporation.
Netscape is a registered trademark of Netscape Communications Corporation.
UNIX is a registered trademark of the Open Group.
CONTENTS
Contents ....................................................... 4
Introduction..................................................2
Front Panel..........................................................................3
Rear Panel...........................................................................4
Before You Begin ..........................................5
Installation ................................................... 7
For a Single User...............................................................7
For Multiple Users............................................................8
Operation ......................................................9
Powering Up the First Time .......................................... 9
Basic Configuration ....................................10
Configuring for TCP/IP..................................................10
Verifying Your IP Address............................................13
Troubleshooting .........................................14
2
INTRODUCTION
The General Instrument®SURFboard®SB3100 cable modem enables you to
connect your home or business computer to a DOCSIS-compliant data
network. It provides high-speed access to the Internet and other online
services. The SB3100 transmits and receives data at much higher speeds than
traditional telephone or ISDN modems.
Unlike a telephone modem, the SB3100 is always online. Just open your
browser and surf.
3
INTRODUCTION
Front Panel
The five front-panel lights provide information about power,
communications, and errors.
Light Color Description
1Power Green When the light is flashing, startup diagnostics are being
performed. A solid light indicates the SB3100 is on.
2Receive Green When the light is flashing, the SB3100 is scanning for
the downstream frequency. A solid light indicates the
downstream channel is acquired.
3Send Green When the light is flashing, the SB3100 is scanning for
the upstream frequency. A solid light indicates the
upstream channel is acquired.
4Online Green When the light is flashing, the SB3100 is scanning for
the network connection. A solid light indicates the
network connection is acquired..
5Activity Amber When the light is flashing, the SB3100 is transmitting
or receiving data. When the light is off, the SB3100 is
not transferring data
1
3
4
5
2
If an error occurs, the lights provide a quick way of detecting the problem.
See Troubleshooting for more information.
4
INTRODUCTION
Rear Panel
The rear panel provides Ethernet activity and link status lights, the reset
button, and all the connectors.
Item Description
1ACT When the light flashes, the Ethernet connection is
transferring data.
2ENET This port transfers data to and from your computer.
3LINK When the light is on, the Ethernet connection is available.
4This is the recessed reset button.
5CABLE This port transfers data to and from the service provider.
6POWER This connector provides power to the SB3100.
1
2
6
5
4
3
ACT
LINK
ENET
POW ER
CABLE
5
BEFORE YOU BEGIN
Before you begin the installation, check that you received:
Power cord Required to connect the SB3100 to the
electrical outlet.
One 10Base-T Ethernet cable Required to connect your computer to the
SB3100.
You need to purchase a 75-ohm coaxial cable with F-type connectors for
connecting your SB3100 to the nearest cable outlet. If you have a TV set
attached to the cable outlet, you may need a 5-900 MHz splitter to use both
the TV and the SB3100.
6
BEFORE YOU BEGIN
To use the SB3100 with your computer system, you need the following:
Service Provider You must sign up with your data service provider who
provides access to the Internet and other online services.
Computer Your computer must support Ethernet and the TCP/IP
protocol to access the SB3100. The SB3100 is compatible
with Microsoft®, Macintosh®, and UNIX® operating systems.
You don’t need special software to operate the SB3100.
Ethernet card Any standard 10Base-T Ethernet card operates with the
SB3100. Your computer must be configured for TCP/IP and
have an IP address for the SB3100 to operate. Your service
provider furnishes the IP address.
HTML Browser Any standard HTML (web) browser works with the SB3100.
NOTE
The Ethernet card must be installed before the
SB3100. If it isn’t, follow the installation
instructions that came with your Ethernet card.
7
INSTALLATION
ACT
LINK
ENET
CABLE
POWER
Ethernet to
computer
TV cable to
cable outlet
Power cord
to electrical
outlet
You must call your service provider to activate your service. You need to
provide the media access control (MAC) address. This address is found on
the barcode label marked HFC MAC ID on the rear panel. The address
format is 00:20:40:xx:xx:xx.
The installation of the SB3100 can be completed in a matter of minutes.
After you attach the three cables, you must configure your computer.
For a Single User
1Connect the coaxial TV cable to the SB3100 connector marked
CABLE and the other end to the cable outlet or splitter. Hand-tighten
the connectors to avoid damaging them. You may need a 5-900 MHz
splitter if you have a TV connected to the cable outlet.
2Connect the 10Base-T Ethernet cable to the SB3100 connector
marked ENET and the other end to the Ethernet jack on the back of
your computer.
3Plug the power cord into the SB3100 connector marked POWER and
the other end to the electrical outlet.
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