Generex CS121L Manuale utente

Version: 2011-06-23

UPS WEB/SNMP MANAGER

CS121 Series

User Manual –English

The information contained in this manual is non-conditional and may be changed without due

notice. Although Generex has attempted to provide accurate information within this document,

Generex assumes no responsibility for the accuracy of this information.

Generex shall not be liable for any indirect, special, consequential, or accidental damage

including, without limitations, lost profits or revenues, costs of replacement goods, loss or

damage to data arising out of the use of this document

Generex the manufacturer of the BACS products undertakes no obligations with this

information. The products that are described in this brochure are given on the sole basis of

information to its channel partners for them to have a better understanding of the Generex

products.

Generex allows its channel partners to transfer information contained in this document to third

persons, either staff within their own Company or their own customers, either electronically or

mechanically, or by photocopies or similar means. Generex states that the content must not be

altered or adapted in any way without written permission from Generex.

It is agreed that all rights, title and interest in the Generex’s trademarks or trade names

(whether or not registered) or goodwill from time to time of Generex or in any intellectual

property right including without limitation any copyright, patents relating to the Products, shall

remain the exclusive property of Generex.

Generex will undertake to deal promptly with any complaints about the content of this

document. Comments or complaints about the document should be addressed to Generex

Systems GmbH.

English Manual

Dieses Handbuch ist auch in Deutsch verfügbar!

Eine aktuelle Kopie erhalten Sie unter download bei www.generex.de.

This manual is also available in German!

To obtain an actual copy please see the download-page of www.generex.de

Contents

English Manual 2

1. The CS121 family - Introduction 6

1.1 About your CS121 6

1.1.1 General information 6

1.1.2 Functionalities of your CS121 6

1.2 About the communication with the CS121-Adapter 8

1.3 The CS121 Adapter Package 8

1.4 Comparison 10

1.5 CS121 overview 11

1.6 A typical installation - CS121 in a network environment 13

1.7 Connect your CS121 ... 13

1.7.1 ... via serial port 13

1.7.2 ... via LAN 14

1.8 Verifying the CS121 connectivity 14

2. Quickstart 15

2.1 Setting up basic network configuration 15

2.1.1 DHCP –Obtain an IP address automatically 15

2.1.2 Establishment of a static CS121 IP address manually 16

2.1.3 Using HTTP/Webbrowser 16

2.1.4 Using Telnet / MS-HyperTerminal 17

2.1.4.1 Building up a connection 17

2.1.4.2 Main menu & IP-Settings 18

2.1.4.3 UPS Settings 19

2.1.4.4 Save configuration 20

2.2 Adapter-restart and boot procedure 21

2.3 Introduction in the event configuration 21

2.3.1 About same basic events 21

2.3.2 Quickguide to install an RCCMD-job 22

3. Configuration of the CS121 24

3.1 CS121 Status-Monitors 24

3.2 Configuration 25

3.2.1 UPS Model & System 25

3.2.2 Network & Security 27

3.2.3 The CS121 with DHCP utilization 28

3.2.4 The CS121 with ICMP Check 29

3.2.5 Function hide of HTTP links 29

3.2.6 Configuration Static ARP Entries 30

3.2.7 Scheduled Actions 30

3.2.8 Email 32

3.2.9 Timeserver 33

3.2.10 Events / Alarms 35

3.2.10.1 Treshold events 36

3.2.10.2 Logfile entries 37

3.2.10.3 Email-Job 38

3.2.10.4 Email-To-SMS 39

3.2.10.5 RCCMD Jobs 39

3.2.10.5.1 RCCMD Shutdown 41

3.2.10.5.2 Automatic Reset of the Redundancy Alarm 44

3.2.10.5.3 RCCMD Execute/command 45

3.2.10.5.4 Example of use 1: CS121-adapter as RCCMD-listener 46

3.2.10.5.5 Example of use 2: CS121-adapter switches an output 46

3.2.10.5.6 RCCMD Trap 48

3.2.10.6 UPS shutdown 48

3.2.10.7 AUX-Port 49

3.2.10.8 Wake on LAN (WOL) 49

3.2.11 Scheduled Actions 50

3.2.12 SNMP 50

3.2.13 COM2 & AUX 51

3.2.13.1 COM2 51

3.2.13.2 AUX and SITESWITCH4 Settings 54

3.2.14 SENSORMANAGER 54

3.2.15 RAS Configuration 55

3.2.16 Save Configuration / Reboot 56

3.3 Reading the Logfiles 56

3.4 CS121 for Transfer Switches 59

4. Adapter Software-Updates (Firmware) 60

4.1 Firmwareupdate via Setup-tool 60

4.2 Firmwareupdate via FTP 60

4.3 Firmware flash renewal and recovery 61

4.4 How to get the “upsman.cfg” from a CS121 to your computer via FTP 62

4.5 Changing the Adapter’s MAC-Address 66

5. Additional Software 68

5.1 RCCMD 68

5.1.1 Installation 68

5.1.2 RCCMD with SSL for Windows 70

5.1.3 RCCMD with own SSL certificates 72

5.1.4 RCCMD client as relay station 73

5.1.5 License regulations 73

5.2 gChart 73

5.3 UPS monitor (UPSMON) 75

6. CS121-Enhancements, Field of applications 77

6.1 SiteSwitch4 (SS4) and SiteSwitch4AUX (SS4AUX) 77

6.1.1 SS4 Feature overview 78

6.1.2 SS4 Contents 78

6.1.3 SS4 Installation 78

6.1.4 SS4 - Technical data 79

6.2 Sensor SM_T_COM 79

6.2.1 SM_T_COM configuration 80

6.3 SENSORMANAGER & SENSORMANAGER II 81

6.3.1 General information 81

6.3.2 Installation and Network integration 82

6.3.3 Special features of theSENSORMANANAGER II 85

6.3.4 Configuration 86

6.3.5 Alarm Matrix of the SENSORMANAGER II 87

6.4 RASMANAGER 88

6.5 GSM Modem –Notification via SMS 89

6.6 LED-Matrix Display 91

6.7 MODBUS / PROFIBUS 92

6.8 UNMS (UPS-Network Management System) 93

7. Troubleshooting –FAQ 95

Appendix 97

A. CS121 - Technical data 97

B. CE- and UL-Certification 97

C. Cable and Circuit board configuration, Pin/AUX-Ports, SensorMan 97

D. MODBUS Interface 101

D.1. General information 101

D.2. Available Modbus Function Codes 102

D.3. Exception Codes 102

D.4. MODBUS Modes in the CS121 M (ASCII and RTU) 103

D.5. UPS Parameter 104

D.6. UPSMAN Status Bytes - Standard Device Status Bits 116

D.7. Bus termination 116

D.8. Configuration 117

D.9. TCP/IP - UDP Ports 117

D.10. MODBUS Cables 118

E. Available Variables of the CS121 118

F. Pin layout of Input-sockets of the SENSORMANAGER unit 119

G. Events/Alarms of the CS121 –Description of the alarms 120

H. Description of the alarms for single-phase UPS 123

I. Configuration of Microsoft SCOM 2007 as CS121 Trap Receiver (Monitor)125

Table of figures 134

1. The CS121 family - Introduction

1.1 About your CS121

1.1.1 General information

The CS121-series are a group of products designed especially for critical resource

management within technical facilities. The CS121 can act as a UPS (uninterruptible power

supply) manager for all other computers in the network. All of these products share many of

the same basic CS121 features, and some have special components and functions. The

CS121 products are most commonly used for the management of UPS systems, so in this

manual we specially reflect to the usage of such devices with your CS121. All of the basic

features and most of the product specific features and operation are explained in this manual.

This manual is the basis also for other CS121 based products like CS121, CS121BUDGET,

SENSORMANAGER, SM_T_COM, SITEMANAGER, SITEMONITOR, SITESWITCH4 und

RASMANAGER.

Note: When using the CS121 to act as a UPS (uninterruptible power supply)

manager for other computers in a network it is necessary for those

computers that are being managed by the CS121 to have its own

RCCMD installation. RCCMD is the only possibility for enabling the

communication between the CS121 acting as a UPS-Manager and other

client computers in a network. While it is possible to add the different

computers as clients in the CS121 settings it is only possible for those

computers to act as an RCCMD client when they are running RCCMD.

Each computer running RCCMD must have its own RCCMD license.

This is the only possibility for the CS121 to fulfil its function as a network

UPS (uninterruptible power supply) manager. Setting up the RCCMD

commands is described in depth in the sections 2.3.2 Quickguide to

install an RCCMD-job and 5 Additional Software.

There are several CS121 SNMP-adapters available for different UPS and although they are

mainly made for UPS, the adapters can easily be modified by simply plugging in other products

like the SITESWITCH SS4-AUX, SENSORMANAGER, and Modems in order to add new

features.

There are two basic types of CS121-adapters: external and slot cards. The basic versions for

UPS come without MODBUS-protocol, COM2 for environmental sensors and manageability

and AUX for dry-contacts alarms. For more differences please see section 1.4 Comparison.

There are other external products based on the CS121 such as the RASMANAGER, which is a

CS121 with a built-in modem. Other external devices include the SiteSwitch 4 (for the direct

control over power sockets), the SITEMONITOR 64 (for monitoring up to 64 digital alarms),

and the SITEMANAGER 2 (a device with multiple functions) which are used for handling

facility management purposes that go beyond the UPS systems.

Generally, the SNMP adapter runs an embedded Simple Network Management Protocol

(SNMP) software agent. This agent responds to the SNMP operations “gets” and “sets” and

also forwards “trap-messages” to designated recipients when critical conditions occur to the

UPS - such as low battery status. Additionally, the adapter can send RCCMD signals to client

computers running the Remote Console Command (RCCMD) initiating automatic shutdowns

or other actions in case of an extended powerfail. (The RCCMD client is an extra system

module requiring its own license.)

1.1.2 Functionalities of your CS121

SNMP Adapter CS121/CS121 Slot: The SNMP adapter is a compact unit requiring minimal

workspace (ca. 28x69x126 mm for the external adapter CS121L). The slot card versions of the

adapter (CS111 and CS121SC) get inserted into the extension slots of UPS models supporting

its card type.

Serial Port: Two DIP-switches change the adapter's serial port (COM2) to a configuration

port for installation or to a communication port for environmental sensors, modem or other

functions. The MODBUS-version uses the COM2 as RS485 and is not available for

configuration. The MODBUS version can be configured only via Webbrowser, Telnet and

Default IP address.

SNMP-Traps for remote monitoring and pre-alarming: The main function of the SNMP-

adapter lays in the transmission of alarm conditions of the UPS to the monitoring station

(SNMP traps and RCCMD traps/commands). It also makes UPS data access able for users in

the network upon request. With this function it is possible to retrieve and monitor eg. battery

capacity of an UPS from an SNMP management station. The event settings configuration

menu also allows for SNMP trap testing.

Remote Control: With this function it is possible to switch the UPS to Bypass (depending on

the model) or start battery tests. This remote command is executed either via the Network

Management Station or the UPS Management Software or any Webbrowser.

Telnet: Every Adapter maybe reconfigured via the network, using Telnet or http after the

initial configuration of an IP Address for the adapter. Current UPS data can also be shown

using Telnet. Generally we recommend to use the Webinterface since Telnet (and

terminalconfiguration) does only allow to setup a basic configuration of the CS121.

Works with all major NMS: The SNMP adapter works with most, widely used Network

Management Systems e.g. HP Open View HP UNIX and Microsoft Windows NT, Novell NMS,

Spectrum, Sun NetManager, IBM Net View/600 and others. All SNMP systems which either

allow the compilation of the MIB or already incorporate MIB RFC 1628 for UPS Systems, can

be operated with the Cs121.

Multiserver shut down via RCCMD/RCCMD2 compatibility: The SNMP adapter CS121 is

able to initiate a network shutdown with any RCCMD modules from the UPS-Management

Software CD. A TCP/IP based RCCMD signal is sent to all RCCMD clients in the network. This

enables the remote shutdown of practically an unlimited number of client computers,

independent of which operating systems the clients are running. RCCMD is an optional part of

the UPS-Management Software. Your UPS dealer is able to provide you with Licensekeys for

the RCCMD. The UPSMAN service of the UPS-Management Software suite is an optional

module and not needed for that basic CS121 operations. We recommend to use the UPSMAN

service only if the UPS is connected via serial or USB cable, if a CS121 is connected only the

UPSMON (optional OEm designed Windows interface) and the Webbrowser are needed.

RS-232 UPS Protocol Router –Pipe- through: The CS121 (not BUDGET versions) is able

to transfer the UPS RS-232 protocol on COM1 directly to COM2. This allows the use of

additional monitoring software on COM2 while making extra hardware (RS-232 multiplexer) to

multiply the UPS comport unnecessary.

Logfile: CS121 has an internal logfile synchronized with either a set timeserver in your

network or from timeservers in the internet. This logfile can be accessed through the

Webbrowser, UPSMON, JAVAMON or via FTP. Due to the maximum file size of 250 lines

(depends on Hardware, newer HW131 have 2-3 more space), old entries are deleted

automatically.

Network settings: The CS121 Models are adjustable to the network environment. An auto-

sensing function 10 or 100Mbit can be activated.

Note: In large fast networks as is normally the case by CISCO or HP-Procurve

with auto-sensing switches problems can occur during the reboot of the

CS121. If this is the case and switches are being used then the auto-

sensing function might very well be the problem. Because the CS121 is

per default set to auto-sensing (ON), this can lead to the network

devices not being able to harmonise communication rates with one

another. This auto-sensing process can take a long time and is

sometimes never attainable. This taxes the CPU capacities of the

switches and can greatly slow down the network or even lead ultimately

to its failure. In this case a default network speed should be determined

and set after which, the CS121 can be changed from AUTO to the given

speed, "100half" for example.

Email client: The CS121 adapters incorporate a built-in SMTP email-client, which is able to

send emails automatically in the event of an alarm.

Web server: The CS121 Models contain a web-server, which displays all functions and

settings of the adapter. Non-Windows users may use the JAVAMON as graphically display for

UPS data (The JAVAMON module is not implemented in all versions.). Generally the CS121

Webserver is designed for the use with MICROSOFT INTERNET EXPLORER 6 with Active X

and is recommended as configuration and management interface.

1.2 About the communication with the CS121-Adapter

MODBUS

Modbus is the de facto standard protocol in industry which is used in the building surveillance

and facility management. All CS121 types include an MODBUS over IP interface and

MODBUS over RS232. The CS121 MODBUS types do not have an RS232 interface at COM2,

here they use an RS485 interface. The CS121 BUDGET series does not support MODBUS.

Please see the appendix where also output and protocol interface are shown.

SNMP

The SNMP (Simple Network Management Protocol) is the Internet-standard protocol for

managing devices on IP networks and is defined and standardized in Requests for Comments

(RFCs)-specifications. UPS systems are using in generally as Management Information Base

(MIB) the RFC1628-specification which defines UPS-specific devices.

The CS121 also comes with the standard MIB RFC1628. Because of this MIB is already part

of most SNMP software products, it is not required to compile the MIB (Please search the

MIB2 directory tree for a “UPS-MIB”). If you want to include your CS121-adapter to an SNMP-

Management station, which does not have the standard MIB RFC1628, you can download the

specific MIB from our website. (http://www.generex.de/e/download/cs12x/download_p.html)

Copy the MIB file to the appropriate MIB-directory of your SNMP-station and compile this file.

In most cases your SNMP already has implemented this MIB and a compilation is only

necessary if you want to read extra information than just UPS (e.g. for SENSORMANAGER,

etc.)

For additional information about MIB and NMS see also the section “UNMS” later on in this

manual.

For the CS121-SNMP MIB Implementation, please refer to the GENEREX download-page

http://www.generex.de/e/download/cs12x/download_p.html

This MIB is specially designed for the CS121 and includes SNMP values for all CS121 optional

products (Temperature, humidity, alarm contacts, etc.) Basicly this RFC1628CS121.MIB is the

original UPS MIB, extended by extra values supported from your CS121.

TCP

Most common way to communicate with the CS121-adapter is over TCP. CS121 includes

UPSTCP, with gives you a complete interface to integrate the adapter into your network.

1.3 The CS121 Adapter Package

The standard CS121-adapter package contains an SNMP-adapter unit with supporting

hardware and software. (Note, that the Budget-models do not have all features.)

Optional is a mounting kit for wall and DIN Rail mounting.

Product

Included in delivery

CS121L

(Extern)

Power supply external. (For USA/CA UL: Supplied by NEC Class 2

Power supply only) User manual English. Configuration cable for serial

port configuration via Terminalsoftware - and for connection of optional

devices for your CS121.

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