Genetec SV-16 v2 Manuale dell'operatore

REV. 2

SV-16 v2

Network Security Appliance

Quick Start Guide

This document explains how to set up the SV-16 v2

for use with Omnicast and Security Center

Click here for the most recent version of this document.

ii EN.800.003-V2.11(2)

SV-16 v2 Quick Start Guide

Genetec Inc. distributes this document with software that includes an end-user

license agreement and is furnished under license and may be used only in

accordance with the terms of the license agreement. The contents of this

document are protected under copyright law.

The contents of this guide are furnished for informational use only and are

subject to change without notice. Genetec Inc. assumes no responsibility or

liability for any errors or inaccuracies that may appear in the informational

content contained in this guide.

This publication may not be copied, modified, or reproduced in any form or for

any purpose, nor can any derivative works be created therefrom without Genetec

Inc.’s prior written consent.

Genetec Inc. reserves the right to revise and improve its products as it sees fit.

This document describes the state of a product at the time of document’s last

revision, and may not reflect the product at all times in the future.

In no event shall Genetec Inc. be liable to any person or entity with respect to any

loss or damage that is incidental to or consequential upon the instructions found

in this document or the computer software and hardware products described

herein. The use of this document is subject to the disclaimer of liability found in

the end-user license agreement.

“Genetec”, “Omnicast”, “Synergis”, “Synergis Master Controller”, “AutoVu”,

“Federation”, the Genetec stylized “G” and the Omnicast, Synergis and AutoVu

logos are trademarks of Genetec Inc., either registered or pending registration in

several jurisdictions.

“Security Center”, “Security Center Mobile”, “Plan Manager”, and the Security

Center logo are trademarks of Genetec Inc.

Other trade names used in this document may be trademarks or registered

trademarks of the manufacturers or vendors of the respective products.

All specifications are subject to change without notice.

Document information

Document title: SV-16 v2 Quick Start Guide

Document number: EN.800.003-V2.11(2)

Document update date: August 14, 2013

You can send your comments, corrections, and suggestions about this guide to

documentation@genetec.com.

SV-16 v2 Quick Start Guide

EN.800.003-V2.11(2) iii

Product documentation

The product documentation is found in the following location:

•Genetec Technical Assistance Portal (GTAP). The latest version of

the documentation is available from GTAP. Note, you’ll need a

username and password to log on to GTAP.

iv EN.800.003-V2.11(2)

SV-16 v2 Quick Start Guide

Technical support

Genetec Technical Assistance Center (GTAC) is committed to providing its

worldwide clientele with the best technical support services available. As a

Genetec customer, you have access to the Genetec Technical Assistance Portal

(GTAP), where you can find information and search for answers to your product

questions.

•Genetec Technical Assistance Portal (GTAP). GTAP is a support website that

provides in-depth support information, such as FAQs, knowledge base

articles, user guides, supported device lists, training videos, product tools,

and much more.

Prior to contacting GTAC or opening a support case, it is important to look at

this website for potential fixes, workarounds, or known issues. You can log in

to GTAP or sign up at https://gtap.genetec.com.

•Genetec Technical Assistance Center (GTAC). If you cannot find your

answers on GTAP, you can open a support case online at https://

gtap.genetec.com. For GTAC's contact information in your region see the

Contact page at https://gtap.genetec.com.

NOTE Before contacting GTAC, please have your System ID (available from the

About button in your client application) and your SMA contract number (if

applicable) ready.

•Licensing.

For license activations or resets, please contact GTAC at https://gtap.gene-

tec.com.

For issues with license content or part numbers, or concerns about an

order, please contact Genetec Customer Service at customerser-

[email protected], or call 1-866-684-8006 (option #3).

If you require a demo license or have questions regarding pricing, please

contact Genetec Sales at sales@genetec.com, or call 1-866-684-8006

(option #2).

Additional resources

If you require additional resources other than the Genetec Technical Assistance

Center, the following is available to you:

•GTAP Forum. The Forum is an easy to use message board that allows clients

and Genetec staff to communicate with each other and discuss a variety of

topics, ranging from technical questions to technology tips. You can log in or

•Technical training. In a professional classroom environment or from the

convenience of your own office, our qualified trainers can guide you through

system design, installation, operation, and troubleshooting. Technical training

services are offered for all products and for customers with a varied level of

technical experience, and can be customized to meet your specific needs and

objectives. For more information, go to http://www.genetec.com/Services.

SV-16 v2 Quick Start Guide

EN.800.003-V2.11(2) v

Contents

Introduction . . . . . . . . . . . . . . . . . . . . 1

What is the SV-16v2 . . . . . . . . . . . . . . . . . 1

Supported video configurations . . . . . . . . . . . . . . 1

Supported access control configurations . . . . . . . . . . . . 2

Supported video and access control configurations . . . . . . . . . 2

About software licenses . . . . . . . . . . . . . . . . 2

About SV-16v2 Hardware . . . . . . . . . . . . . . . . 4

What is included in the SV-16v2 kit . . . . . . . . . . . . . 4

Hardware components . . . . . . . . . . . . . . . . 5

Front panel connections . . . . . . . . . . . . . . . . 6

Back panel connections . . . . . . . . . . . . . . . . 6

Before you install. . . . . . . . . . . . . . . . . . . 7

Keep product packaging . . . . . . . . . . . . . . . . 7

Hardware requirements . . . . . . . . . . . . . . . . 7

Site requirements . . . . . . . . . . . . . . . . . . 7

Getting started . . . . . . . . . . . . . . . . . . . 8

Connect the SV-16v2 . . . . . . . . . . . . . . . . . 8

Select software product . . . . . . . . . . . . . . . . 8

Activate license . . . . . . . . . . . . . . . . . . 10

Security Center license Web activation . . . . . . . . . . . 10

Omnicast license Web activation . . . . . . . . . . . . . 11

Manual license activation . . . . . . . . . . . . . . . 12

Installing Security Center client applications on a remote computer . . . . . 13

Installing Omnicast client applications on a remote computer . . . . . . . 13

Upgrading the SV-16v2 . . . . . . . . . . . . . . . . 13

Product warranty. . . . . . . . . . . . . . . . . . . 14

What is covered . . . . . . . . . . . . . . . . . . 14

What is not covered . . . . . . . . . . . . . . . . . 14

About product repairs and returns . . . . . . . . . . . . . . 15

What should I do if the product is not working? . . . . . . . . . . 15

How do I return the product? . . . . . . . . . . . . . . . 15

Where to find system information. . . . . . . . . . . . . . 15

Find Security Center system license information . . . . . . . . . 15

Find Omnicast system license information . . . . . . . . . . 15

Find the image version . . . . . . . . . . . . . . . 16

1EN.800.003-V2.11(2)

SV-16 v2 Quick Start Guide Introduction

Introduction

This section provides an overview of the SV-16 v2. For information about

SV-16 v2 image version, please see SV-16 v2 Release Notes available on

GTAP.

What is the SV-16 v2

The SV-16 v2 is a compact-sized network security appliance that includes

Genetec security software, and Windows Embedded Standard 7. The SV-

16 v2 is for small-scale, single server installations, and can support both

cameras and access control readers.

You can deploy SV-16 v2 in the following ways:

•Unified deployment: The SV-16 can support up to 8 cameras and 8

readers in a unified deployment.

•Video deployment: The SV-16 can support up to 16 cameras in a

video-only deployment.

•Access control deployment: The SV-16 can support up to 16 readers in

an access control-only deployment.

Supported video configurations

The SV-16 v2 supports the following configurations for Security Center

and Omnicast:

•Video only with remote video monitoring. If the client application is

installed on a remote computer, the SV-16 v2 supports the following

configuration:

16 cameras recording at 2 Mbps, and 4 cameras being viewed at 2

Mbps.

•Video only with local video monitoring. If the client application is

installed locally, the SV-16 v2 supports the following configuration:

5 cameras recording at 4CIF, 7 frames per second, 80% image quality,

in H.264, and up to 5 cameras being viewed locally at CIF, 10 frames

per second, 50% image quality, in MJPEG. Each camera should sup-

port at least two streams: one for recording, and another for monitor-

ing.

NOTE It is recommended to run the client applications on a remote

computer.

SV-16 v2 Quick Start Guide Introduction

EN.800.003-V2.11(2) 2

Requirements:

• To run the SV-16 v2 at full capacity, you’ll need to turn off software motion

detection. Use unit based motion detection instead.

• The IP cameras or encoders must be connected to the SV-16 v2 through an IP

network using a network switch.

NOTE On average, a camera configured at 4CIF 30 fps in H.264 will have

a bit rate of 1 Mbps. The camera connections can either be a mix of IP

cameras, or analog cameras connected to IP encoders.

Supported access control configurations

If the client application is installed on a remote computer, the SV-16 v2

supports up to 16 access control readers.

Supported video and access control configurations

The SV-16 v2 supports up to 8 cameras recording at 2 Mbps, 4 cameras

being viewed at 2Mbps, and 8 access control readers.

About software licenses

SV-16 v2 licenses are based on the number of cameras and access control

readers you want to connect to Security Center. Each license includes the

following:

Item Supported with Security

Center Supported with

Omnicast

Directory 1 1

Archiver 1 1

Access Manager 1

Virtual matrix 1

Gateway 1

Media Router 1

Client connections 5 5

CCTV keyboard 1 connection 1 connection

Audio support Ye s Yes

Web clients Security Center Web Client

(requires an additional

server)

Live Viewer and Archive

Player applications

3EN.800.003-V2.11(2)

SV-16 v2 Quick Start Guide Introduction

Camera sequences Ye s Ye s

HTML maps Plan manager (requires an

additional server)

Ye s

Alarm management Ye s Ye s

Zone Monitoring and I/O Linking Ye s

Email support Ye s Ye s

Macros Ye s

Health Monitoring Ye s

People Counting Ye s

Antipassback Ye s

Database reporting Ye s Ye s

Time Zones Ye s Ye s

Language support Same language as Security

Center

Same language supported

as Omnicast

Item Supported with Security

Center Supported with

Omnicast

SV-16 v2 Quick Start Guide About SV-16 v2 Hardware

EN.800.003-V2.11(2) 4

About SV-16 v2 Hardware

This section describes the hardware components of the SV-16 v2.

What is included in the SV-16 v2 kit

The SV-16 v2 kit contains the following:

•SV-16 v2 appliance

Security Center and Omnicast, Windows Embedded Standard 7 64-

bit installed.

•12V DC power supply with NA and EU adapters.

•3.5 mm RCA audio cable

•Two Wi-Fi antennas

•HDMI to DVI adapter cable

IMPORTANT Verify the content of the box. If any component is missing,

please notify Genetec within 30 days.

5EN.800.003-V2.11(2)

SV-16 v2 Quick Start Guide About SV-16 v2 Hardware

Hardware components

Hardware specifications

CPU AMD G-T40N dual core 1GHz

Chipset AMD A55E Controller Hub

RAM 4 GB

Storage One of the following:

•160 GB SATA hard disk with 120 GB of archiving space.

•500 GB SATA hard disk with 440 GB of archiving space.

•1 TB SATA hard disk with 900 GB of archiving space.

Display Radeon HD 6290 with HDMI output up to 1920x1200

Audio 7.1 channel S/PDIF

Wi-Fi 802.11b/g/n Wi-Fi

The wireless network card is disabled by default.

Ethernet

ports 2 x1000Base–T RJ45

•Eth2 port (located on the back panel) is the default port

used by Security Center and Omnicast.

•Eth1 can be used to connect to cameras or clients on

another network. To prevent inadvertent use during initial

setup, the port is plugged with a cap. Please note, this port

is disabled by default.

USB •2x USB 3.0 5Gbps (Back panel)

•2x USB 2.0 480 Mbps (Back panel)

•4x USB 2.0 480 Mbps (front panel)

Serial 1 x RS-232 Ultra mini serial connector

Power 8W-17W 12V DC

Operating

temperature 0 to 40º C (32 to 104º F)

Indice

Altri manuali Genetec Firewall

Genetec

Genetec SV-32 Manuale utente

Manuali Firewall popolari di altre marche

Cisco

Cisco S190 Manuale utente

Fortinet

Fortinet FortiGate Voice Series Manuale utente

ADTRAN

ADTRAN NetVanta 2300 Manuale utente

SecureLogix

SecureLogix ETM System Manuale utente

NETGEAR

NETGEAR ProSafe FVX538 Manuale utente

Lanner

Lanner FW-8877 Manuale utente

Huawei

Huawei USG6000 Series Manuale di installazione e funzionamento

H3C

H3C SecPath F5000-AI-15 Manuale utente

Nexcom

Nexcom DNA 1150 Manuale utente

Fortinet

Fortinet FortiGate-60 series Manuale utente

Cisco

Cisco 3110 Manuale

Draytek

Draytek Vigor2860 Series Manuale utente

Lanner electronics

Lanner electronics FW-7650 Series Manuale utente

Swisscom

Swisscom Internet Backup Manuale utente

SonicWALL

SonicWALL NSa 5700 Manuale utente

DPtech

DPtech FW1000 SERIES Manuale utente

FEITIAN

FEITIAN MultiPass FIDO Manuale utente

EBLOCKER

EBLOCKER PRO Manuale utente