Glen Dimplex Quantum G6 Series Manuale utente
How to identify if
my Quantum
Heater can work
with Centrica’s
Quantum tariff
Version V5 October 17th 2023
Which Quantums are
compatible with Centrica’s
Quantum Tariff
Quantum Series G6 to G8 and Series Y+ Z require a visit
from a service engineer to enable communication to
Centrica’s Quantum tariff.
G9 versions onwards do not require a service engineer
visit/ modification.
NOTE: If the customer has a Series: A, B, C, D, E, F, G or G5
heater these cannot be modified, cannot work with the
new tariff. The only option is for a new heater
Which Quantum’s can be
upgraded/ can be connected
to Centrica’s Quantum
tariff?
The table to the right shows which Quantum’s can be
connected to Centrica’s tariff. Note G6, G7, G8, Series Y
and Series Z need a service engineer visit to replace and
upgrade the User Interface. G9 models onwards require
no modification and are ready to be connected to the
Centrica Quantum tariff. Subject to further equipment
outlined later on.
Series Action required
G6 Replace User Interface required by
service engineer
G7 Replace User Interface required by
service engineer
G8 Replace User Interface required by
service engineer
YReplace User Interface required by
service engineer
ZReplace User Interface required by
service engineer
G9 onwards No update required.
How to identify what series
my Quantum heater is
The easiest way to identify your Quantum heater Series is
by checking the model rating plate. This is located on the
top of the unit, directly behind the user interface. See
below example of a model rating plate.
User Interface
Location
The Quantum User Interface (UI) is
located on the Top of the appliance
and is another way of identifying
the different series types
Quantum User Interface
Series identification
If you cannot view your model rating plate, follow the
steps below to find your Quantum heater Series.
If your user interface has the Menu push button at the
top of the three push button section then the Quantum is
Series A to G. This will unfortunately be incompatible/
cannot be upgraded to work with the Centrica Quantum
tariff.
If the Menu Button is in the middle of the three button
section, the Quantum is Series G6 ‘RF’ onwards and
therefore will be able to work with the Centrica Quantum
tariff. However it might/ will require modification
depending on the model. The next slide will indicate how
to tell whether it is definitely a G9 version or a G6, G7,
G8, Series Y or Z.
Quantum User Interface
Series identification G6, G7, G8,
Series Y+Z
Once you have identified you have the button interface
shown here it is very simple to identify whether your
Quantum is a G6, G7, G8, Series Y aor Z
Firstly access the information screen on the user
interface by pressing the dial once.
If you have these codes then you have a Quantum G6,
G7, G8, Series Y or Series Z. It will require a service
engineer visit to upgrade the user interface to enable it
to connected to Centrica’s Quantum tariff. However you
may need additional equipment. Please see following
page for further instructions.
Series
G6
G7
G8
Y
Z
UI: code
51
53
56
01
53
Press dial once
Quantum User Interface
Series G9 identification
Once you have identified you have the button interface
shown here it is very simple to identify whether your
Quantum is a G9 Series.
Firstly access the information screen on the user
interface by pressing the dial once.
This bring up the software version screen. All G9 series
heaters or later will have the UI software versions as
below:
UI:002/005/006
If you have these codes then you have a Quantum G9
version and it is ready to be connected to Quantum tariff.
However you might/ will need additional equipment.
Please follow the next page.
Press dial once
What else do I need to connect to Centrica
Quantum tariff?
In addition to a Quantum Series G6 onwards you will need the following:
•A smart meter - If you don’t already have a smart meter, British Gas will arrange
to fit one for you.
•A broadband connection with your own wireless router located in your home.
Although we don’t recommend using a communal connection, a suitable robust
communal connection could be used as a last resort.
•A Dimplex Hub that is connected to your wireless router via ethernet cable
•The Dimplex Control APP downloaded and registered to your smartphone
How to connect to Dimplex Control
The first thing you must do is connect the Dimplex Hub to
the internet
1. Download and Install the App: Download and install the Dimplex Control app from
your device's respective app store.
2. Create an Account: Open the app and follow the on-screen instructions to create a
Dimplex Control account.
3. Prepare the Hub: Unbox your Hub and follow the install steps in the quick start guide,
which typically includes installing the battery and plugging in the power cable.
4. Add the Hub to the App: Open the Dimplex Control app. Tap the ‘Add Product'
icon located in the top right corner of the screen. The app will prompt you to scan the
QR code found on the rear of the Hub. Tap the 'Scan QR code' button to activate your
phone's camera and scan the QR code. Alternatively, you can manually enter the GDID
and Pin code if you prefer.
5. Choose Your Connection Method: Select your preferred connection method: Ethernet
or Wi-Fi. If you choose Ethernet, plug in the provided Ethernet cable into the Hub and
your Wi-Fi router and follow the on-screen instructions. You can then skip to step 10.
For a Wi-Fi connection, select the Wi-Fi option.
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