Grandstream Networks HT818 Manuale di istruzioni

Grandstream Networks, Inc.

HT818

Administration Guide

HT818 – Administration Guide

The HT818 analog telephone adapter provide transparent connectivity for analog phones and faxes to the world of internet voice.

Connecting to any analog phone, fax or PBX, the HT818 is an effective and flexible solution for accessing internet-based telephone

services and corporate intranet systems across established LAN and internet connections. This Grandstream Handy Tones are a new

addition to the popular Handy Tone ATA product family. This manual will help you to learn how to operate and manage your HT818

analog telephone adaptor and make the best use of their many upgraded features including simple and quick installation, 3- way

conferencing, direct IP-IP Calling, and new provisioning support among other features. The HT818 is very easy to manage and

configure, and it is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the

teleworker.

PRODUCT OVERVIEW

The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and manageable IP telephony

solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection

and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high

quality IP service. The HT818 is an ideal ATA for individual use and for large scale commercial IP voice deployments since it permits

small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage communication costs.

HT818’s inclusion of an integrated NAT router and dual 10/100/1000Mbps Ethernet WAN and LAN ports enables a shared broadband

connection between multiple Ethernet devices as well as the extension of VoIP services to analog phones.

Feature Highlights

The following table contains the major features of the HT818:

HT818

Support dual 10/100/1000Mbps Ethernet port, 2 SIP profiles through 8 FXS ports

Support 3-way voice conferencing.

Support wide range of caller ID formats.

Support advanced telephony features, including call transfer, call forward, call-

waiting, do not disturb, message waiting indication, multi-language prompts,

flexible dial plan and more.

Support T.38 Fax for creating Fax-over-IP.

TLS and SRTP security encryption technology to protect calls and accounts.

Automated provisioning options include TR-069 and XML Config files.

Failover SIP server automatically switches to secondary server if main server loses

connection.

Use with Grandstream’s UCM series of IP PBXs for Zero Configuration provisioning.

Strong AES encryption with security certificate per unit

GR-909 Line Testing Functionalities.

Exceptional voice quality with wide-band HD codec

Table 1: HT818 Features at a Glance

HT818 Technical Specifications

The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony

features, languages and upgrade/provisioning settings for the HT818.

Interfaces

Telephone

Interfaces Eight (8) RJ11 FXS ports

Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45).

LED Indicators POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, PHONE4, PHONE 5, PHONE 6, PHONE 7 and PHONE 8.

Factory Reset

Button Yes.

Voice, Fax, Modem

Telephony Features Caller ID display or block, call waiting, flash, blind or attended transfer, forward, hold, do not disturb, 3-way

conference.

Voice Codecs G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.723.1, G.729A/B, G.726, G722, iLBC, OPUS, dynamic

jitter buffer, advanced line echo cancellation.

Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through.

Short/Long Haul

Ring Load 2 REN, up to 1km on 24AWG line

Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID.

Disconnect

Methods Busy Tone, Polarity Reversal/Wink, Loop Current.

Signaling

Network Protocols TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, FTP/FTPS, SSH, STUN, SIP

(RFC3261), SIP over TCP/TLS, SRTP, TR-069.

QoS Layer 2 (802.1Q VLAN, SIP/RTP 802.1p) and Layer 3 (ToS, DiffServ, MPLS).

DTMF Methods In-audio, RFC2833 and/or SIP INFO.

Provisioning and

Control HTTP, HTTPS, FTP, FTPS, SSH, TFTP, TR-069, secure and automated provisioning using TR069, syslog.

Security

Media SRTP.

Control TLS/SIPS/HTTPS.

Management Syslog support, SSH, remote management using web browser.

Physical

Universal Power

Supply

Input: 100-240VAC, 50-60Hz

Output: 12V/1.5A.

Environmental

Operational: 32 – 104 F or 0º – 40ºC.

Storage: 14 – 140 F or -10º – 60ºC.

Humidity: 10 – 90% Non-condensing.

Dimensions and

Weight

Dimension : 36 x 120 x 180 mm (H x W x D)

Weight: 356g

Compliance

Compliance FCC/CE/RCM.

Table 2: HT818 Technical Specifications

GETTING STARTED

This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the

best performance with the HT818.

Equipment Packaging

The HT818 ATA package contains

Figure 1: HT818 Package Contents

HT818 Ports Description

The following figure describes the different ports on the back panel of the HT818.

Figure 2: HT818 Back Panel

Phone 1- 8 (HT818) Connects the analog phones / fax machines to the phone adapter using an RJ-11 telephone cable.

o o

Check the package before installation. If you find anything missing, contact your system administrator.

WAN Connects the phone adapter to your router, switch or modem using an Ethernet RJ45 network cable.

LAN Connects the phone adapter to your PC or switch using an Ethernet RJ45 network cable.

DC Power Connects the phone adapter to PSU (12V – 1.5A).

Reset Factory reset button. Press for 7 seconds to reset factory default settings.

Table 3: Definition of the HT818 Connectors

Connecting HT818

The HT818 is designed for easy configuration and easy installation, to connect your HT818, please follow the steps below:

Scenario 1: Connecting the HT818 using WAN Port

When connecting HT818 using the WAN port, it will act as simple DHCP Client.

1. Insert a standard RJ11 telephone cable into the phone ports and connect the other end of the telephone cable to a standard

touch-tone analog telephone.

2. Connect the WAN port of the HT818 to a router, switch or modem using an Ethernet cable.

3. Insert the power adapter into the HT818 and connect it to a wall outlet and make sure to respect the technical specifications of the

power adapter used.

4. Power, WAN and Phone LEDs will be solidly lit when the HT818 is ready for use.

Scenario 2: Connecting the HT818 using LAN Port

When connecting the HT818 using the LAN port, it will act as a router and DHCP serving addresses, the devices connected with HT818

LAN will pull DHCP addresses from your HT818.

1. Insert a standard RJ11 telephone cable into the phone ports and connect the other end of the telephone cable to a standard

touch-tone analog telephone.

2. Connect a computer or switch to the LAN port of the HT818 using an Ethernet Cable.

3. Insert the power adapter into the HT818 and connect it to a wall outlet and make sure to respect the technical specifications of the

power adapter used.

4. Power, LAN and Phone LEDs will be solidly lit when the HT818 is ready for use.

Please make sure to enable NAT Router under Web GUI 🡪 Basic Settings 🡪Device Mode.

Figure 3: Connecting the HT818

HT818 LEDs Pattern

There are four (4) LED types that help you manage the status of your HT818.

Figure 4: HT818 LEDs Pattern

LED Lights Status

Power LED The Power LED lights up when The HT818 is powered on and it flashes when the HT818 is booting up

WAN LED The WAN LED lights up when The HT818 is connected to your network through the WAN port.

LAN LED The LAN LED lights up when The HT818 is connected to your network through the LAN port.

Phone LED 1- 8

The phone LEDs indicate status of the respective FXS port-phone on the back panel

OFF – Unregistered

ON (Solid Blue) – Registered and Available

Blinking every 500 ms – Off-Hook / Busy

Slow blinking – FXS LEDs indicates voicemail

Table 4: HT818 LEDs Pattern Description

CONFIGURATION GUIDE

The HT818 can be configured via one of two ways:

The IVR voice prompt menu.

The Web GUI embedded on the HT818 using PC’s web browser.

Obtain HT818 IP Address via Connected Analogue Phone

HT818 is by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address

is assigned to your HT818, you should access to the “Interactive Voice Response Menu” of your adapter via the connected phone and

check its IP address mode.

Please refer to the steps below to access the interactive voice response menu:

1. Use a telephone connected to phone ports (FXS) of your HT818.

2. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter the menu option “.

3. Press 02 and the current IP address will be announced.

Understanding HT818 Interactive Voice Prompt Response Menu

The HT818 has a built-in voice prompt menu for simple device configuration which lists actions, commands, menu choices, and

descriptions. The IVR menu works with any phone connected to the HT818. Pick up the handset and dial “***” to use the IVR menu.

Menu Voice Prompt Options

Main

“Enter a Menu

Option”

Press “*” for the next menu option

Press “#” to return to the main menu

Enter 01-05, 07,10, 12-17,47 or 99 menu options

“DHCP Mode”,

“Static IP Mode”

“PPPoE Mode“

Press “9” to toggle the selection

If using “Static IP Mode”, configure the IP address information using menus 02 to 05.

If using “Dynamic IP Mode”, all IP address information comes from the DHCP server

automatically after reboot.

If using “PPPoE Mode”, configure PPPoE Username and Password from web GUI to get IP from

your ISP.

02 “IP Address “ + IP

address

The current WAN IP address is announced

If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your HT818 for

the new IP address to take Effect.

03 “Subnet “ + IP

address Same as menu 02

04 “Gateway “ + IP

address Same as menu 02

05 “DNS Server “ + IP

address Same as menu 02

Menu Voice Prompt Options

07 Preferred Vocoder

Press “9” to move to the next selection in the list:

PCM U / PCM A

iLBC

G-726

G-723

G-729

OPUS

G722

10 “MAC Address”

Announces the MAC address of the unit.

Note: The device has two MAC addresses. One for the WAN port and one for the LAN port. The

device MAC address announced is the address of LAN port.

12 WAN Port Web

Access

Press “9” to toggle between enable / disable.

Default is disabled.

13 Firmware Server IP

Address Announces current Firmware Server IP address. Enter 12-digit new IP address.

14 Configuration Server

IP Address Announces current Config Server Path IP address. Enter 12-digit new IP address.

15 Upgrade Protocol Upgrade protocol for firmware and configuration update. Press “9” to toggle between

TFTP/HTTP/HTTP /FTP/FTPS

16 Firmware Version Announces Firmware version information.

17 Firmware Upgrade

Firmware upgrade mode. Press “9” to toggle among the following three options:

Always check

Check when pre/suffix changes

Never upgrade

47 “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone.

86 Voice Mail Access to your voice mails messages.

99 “RESET”

Press “9” to reboot the device

Enter MAC address to restore factory default setting

(See Restore Factory Default Setting section)

“Invalid Entry” Automatically returns to main menu

“Device not

registered”

This prompt will be played immediately after off hook If the device is not registered and the

option “Outgoing Call without Registration” is in NO

Table 5: Voice Prompt Menu

Five success tips when using the voice prompt

“*” shifts down to the next menu option and “#” returns to the main menu

“9” functions as the ENTER key in many cases to confirm or toggle an option.

All entered digit sequences have known lengths – 2 digits for menu option and 12 digits for IP address. For IP address, add 0

before the digits if the digits are less than 3 (i.e. – 192.168.0.26 should be key in like 192168000026. No decimal is needed).

Key entry cannot be deleted but the phone may prompt error once it is detected.

Dial *98 to announce the extension number of the port.

Configuration via Web Browser

The HT818 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow a user to configure the HT818

through a web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE.

Microsoft Internet Explorer: version 10 or higher.

Google Chrome: version 58.0.3 or higher.

Mozilla Firefox: version 53.0.2 or higher.

Safari: version 5.1.4 or higher.

Opera: version 44.0.2 or higher.

Accessing the Web UI

Via WAN port

For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and

you cannot access the Web UI of your HT818 until it’s enabled, the following steps will show you how to enable it via IVR.

1. Power your HT818 using PSU with the right specifications.

2. Connect your analog phone to phone ports (FXS) of your HT818.

3. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter the menu option “.

4. Press 12, the IVR menu will announce that the web access is disabled, press 9 to enable it.

5. Reboot your HT818 to apply the new settings.

Please refer to steps below if your HT818 is connected via WAN port:

1. You may check your HT818 IP address using the IVR on the connected phone.

Please see Obtain the HT818 IP address via the connected analogue phone

2. Open the web browser on your computer.

3. Enter the HT818’s IP address in the address bar of the browser.

4. Enter the administrator’s password to access the Web Configuration Menu.

Via LAN port

Please refer to steps below if your HT818 is connected via LAN port:

1. Power your HT818 using PSU with the right specifications.

2. Connect your computer or switch directly to your HT818 LAN port.

Please make sure to reboot the device after changing network settings (IP Address, Gateway, Subnet…) to apply the new configuration.

The computer must be connected to the same sub-network as the HT818. This can be easily done by connecting the computer to the

same hub or switch as the HT818.

3. Open the web browser on your computer.

4. Enter the default LAN IP address (192.168.2.1) in the address bar of the browser.

5. Enter the administrator’s password to access the Web Configuration Menu.

6. Make sure to reboot your device after changing your settings to apply the new configuration.

Web UI Access Level Management

There are two default passwords for the login page:

User Level Username Password Web Pages Allowed

End User Level user 123 Only Status and Basic Settings

Administrator Level admin admin All pages

Viewer Level viewer viewer View all pages. No changes allowed.

The password is case sensitive with maximum length of 25 characters. When changing any settings, always submit them by pressing

Update or Apply button on the bottom of the page. After submitting the changes in all the Web GUI pages, if a reboot is required, the

web page will prompt the user to reboot by offering a reboot button on the web page.

Saving the Configuration Changes

After users make changes to the configuration, pressing Update button will save but not apply the changes until Apply button is

clicked. Users can instead directly press Apply button. When a reboot is required to apply changes, the web page will prompt the user

to reboot by offering a reboot button on the web page.

Changing Admin Level Password

1. Access your HT818 web UI by entering its IP address in your favorite browser. (the screenshot is taken from an HT80X model since

the same configuration applies to the HT818 model)

2. Enter your admin password (default: admin).

3. Press Login to access your settings.

4. Go to Advanced Settings 🡪 New Admin Password and enter the new admin password.

5. Confirm the new admin password.

6. Press Apply at the bottom of the page to save your new settings.

Figure 5: Admin Level Password

Changing User Level Password

Please make sure that your computer has a valid IP address on the range 192.168.2.x so you can access the web GUI of your HT818.

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