Grandstream Networks GVR3552 Manuale utente

GVR3550/GVR3552 User Manual www.grandstream.com

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Grandstream Networks, Inc.

GVR3550/GVR3552 Network Video Recorder

User Manual

GVR3550/GVR3552 USER MANUAL Page 1of 121

Firmware version: 1.0.0.72 Last Updated: 09/2015

GVR3550/GVR3552 User Guide

Index

CHANGE LOG............................................................................................................. 9

GVR3550................................................................................................................................................... 9

GVR3552................................................................................................................................................... 9

WELCOME................................................................................................................. 10

PRODUCT FEATURES.........................................................................................................................10

SAFETY COMPLIANCE........................................................................................................................11

FCC CAUTION....................................................................................................................................... 11

RF EXPOSURE INFORMATION (SAR).............................................................................................12

WARRANTY............................................................................................................................................12

INSTALL GVR3550/GVR3552................................................................................14

GVR3550/GVR3552 EQUIPMENT PACKAGE................................................................................. 14

GVR3550 PRODUCT APPEARANCE................................................................................................15

GVR3552 PRODUCT APPEARANCE................................................................................................18

INSTALLING GVR3550 HDD....................................................................................................... 19

INSTALLING GVR3552 HDD....................................................................................................... 20

CONNECT GVR3550/GVR3552..................................................................................................21

NETWORK CONNECTION...........................................................................................................23

EXTERNAL USB DEVICE.............................................................................................................23

INSTALLING eSATA......................................................................................................................24

CONNECT HDMI MONITOR........................................................................................................24

CONNECT VGA MONITOR..........................................................................................................24

CONNECT ALARM DEVICE........................................................................................................ 24

EXTERNAL INTERCOM DEVICE............................................................................................... 26

PRODUCT OVERVIEW............................................................................................28

GVR3550/GVR3552 SPECIFICATIONS............................................................................................ 28

IR REMOTE CONTROL........................................................................................................................30

INPUT METHOD.................................................................................................................................... 32

LOCAL OPERATIONS.................................................................................................34

USING THE WIZARD............................................................................................................................ 34

LOGIN...................................................................................................................................................... 34

LOCAL PREVIEW.......................................................................................................................... 36

PREVIEW STATUS........................................................................................................................36

BASIC PREVIEW OPERATION...................................................................................................37

IMAGE CONFIG............................................................................................................................. 38

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PTZ CONTROL...............................................................................................................................39

RIGHT-CLICK................................................................................................................................. 43

SHORTCUT BUTTON................................................................................................................... 45

LOCAL PLAYBACK................................................................................................................................45

SEARCH RECORD........................................................................................................................46

VIDEO PLAYBACK........................................................................................................................ 48

MAIN MENU............................................................................................................... 52

SETTINGS...............................................................................................................................................52

CAMERA MANAGEMENT............................................................................................................ 52

SCHEDULE..................................................................................................................................... 59

ALARM CONFIG.............................................................................................................................66

NETWORK SETTINGS................................................................................................................. 68

SYSTEM SETTINGS..................................................................................................................... 73

MAINTENANCE......................................................................................................................................85

UPGRADE....................................................................................................................................... 85

BACKUP...........................................................................................................................................86

RESET & REBOOT........................................................................................................................88

IMPORT & EXPORT...................................................................................................................... 89

TROUBLESHOOTING...................................................................................................................91

STATUS................................................................................................................................................... 94

RECORDING INFO........................................................................................................................95

SYSTEM INFO................................................................................................................................96

NETWORK INFO............................................................................................................................96

RESOURCE USAGE..................................................................................................................... 97

ALARM INFO...................................................................................................................................98

HDD INFO........................................................................................................................................99

LOGOUT........................................................................................................................................100

WEB MANAGEMENT............................................................................................ 101

OVERVIEW...........................................................................................................................................101

SYSTEM LOGIN.................................................................................................................................. 101

WEB PAGE INTRODUCTION............................................................................................................102

LIVE VIEW.....................................................................................................................................102

PLAYBACK....................................................................................................................................105

SETTINGS.....................................................................................................................................105

FIRMWARE UPDATE............................................................................................ 109

MANUAL UPGRADE........................................................................................................................... 109

UPGRADE VIA TFTP FIRMWARE SERVER.................................................................................. 110

CONFIGURING TFTP SERVER................................................................................................110

UPGRADE FIRMWARE WITH TFTP SERVER...................................................................... 111

UPGRADE VIA HTTP/HTTPS FIRMWARE SERVER........................................................... 111

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Firmware version: 1.0.0.72 Last Updated: 09/2015

CONFIGURING HTTP SERVER............................................................................................... 111

UPGRADE FIRMWARE WITH HTTP SERVER..............................................................................112

FACTORY RESET.................................................................................................. 113

RESET VIA LOCAL GUI......................................................................................................................113

RESET VIA WEB PAGE......................................................................................................................113

RESET VIA BUTTON.......................................................................................................................... 114

EXPERIENCING GVR3550/GVR3552................................................................115

APPENDIX................................................................................................................116

FAQs...................................................................................................................................................... 116

RECORDING TIME CALCULATION.................................................................................................119

GVR3550/GVR3552 USER MANUAL Page 4of 121

Firmware version: 1.0.0.72 Last Updated: 09/2015

Table of Figures

GVR3550/GV33552 User Guide

Figure 1 GVR3550 Front Panel..................................................................................................................................15

Figure 2 GVR3550 Back Panel.................................................................................................................................. 16

Figure 3 GVR3552 Front Panel..................................................................................................................................18

Figure 4 GVR3552 Back Panel.................................................................................................................................. 18

Figure 5 GVR3550 HDD Installation Diagram......................................................................................................... 20

Figure 6 Connect GVR3550 Diagram....................................................................................................................... 22

Figure 7 Connect GVR3552 Diagram....................................................................................................................... 22

Figure 8 Connect Input/Output Device With Phoenix............................................................................................. 25

Figure 9 Alarm Device Connection Diagram............................................................................................................26

Figure 10 IR Remote Control......................................................................................................................................30

Figure 11 Soft Keyboard—English Input Method.................................................................................................... 32

Figure 12 Soft Keyboard—Chinese Input Method.................................................................................................. 32

Figure 13 Soft Keyboard—Symbols and Numbers................................................................................................. 33

Figure 14 Soft Keyboard—Numeric Keyboard........................................................................................................ 33

Figure 15 Local Login Page........................................................................................................................................ 35

Figure 16 Live Preiew Page–Right Click Menu........................................................................................................35

Figure 17 Abnormal Alarm Prompt............................................................................................................................ 37

Figure 18 Basic Preview Operations......................................................................................................................... 37

Figure 19 Image Config Page.....................................................................................................................................39

Figure 20 PTZ Control Page.......................................................................................................................................39

Figure 21 PTZ Control Page—Preset....................................................................................................................... 41

Figure 22 PTZ Control Page—Patrol........................................................................................................................ 42

Figure 23 PTZ Control Page—Pattern...................................................................................................................... 43

Figure 24 Right Click Mouse Menu............................................................................................................................44

Figure 25 Preview Page Shortcut Button Menu...................................................................................................... 45

Figure 26 Video Playback Page................................................................................................................................. 46

Figure 27 Video Playback—Video Status Toolbar.................................................................................................. 46

Figure 28 Video Playback—Search by Tag............................................................................................................. 47

Figure 29 Tag Management Page............................................................................................................................. 48

Figure 30 Video Playback Toolbar.............................................................................................................................48

Figure 31 Save Snapshot Failed Prompt ................................................................................................................50

Figure 32 Tagging Management Page......................................................................................................................50

Figure 33 Locked Video Management Page ..........................................................................................................50

Figure 34 Video Save Path Setting Page ............................................................................................................... 51

Figure 35 Main Menu Page.........................................................................................................................................52

Figure 36 Search Camera Page................................................................................................................................ 53

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Firmware version: 1.0.0.72 Last Updated: 09/2015

Figure 37 Manual Add Camera Page—Add Camera ........................................................................................... 54

Figure 38 Manual Add Camera Page—Add DVS................................................................................................... 54

Figure 39 Record Mode Config Page........................................................................................................................56

Figure 40 Record Mode Settings Page.....................................................................................................................56

Figure 41 Camera Event Settings Page................................................................................................................... 57

Figure 42 Encoding Config Page............................................................................................................................... 58

Figure 43 Schedule Config Page............................................................................................................................... 60

Figure 44 Add New Schedule Page.......................................................................................................................... 61

Figure 45 Schedule Config—Add New Schedule—Copy to Other Period.......................................................... 62

Figure 46 Schedule Details Page.............................................................................................................................. 63

Figure 47 Holiday Config Page.................................................................................................................................. 64

Figure 48 Add New Holiday Page..............................................................................................................................65

Figure 49 Add New Holiday Editing Page................................................................................................................ 65

Figure 50 Holiday Details Page..................................................................................................................................66

Figure 51 IO Alarm Config Page................................................................................................................................ 67

Figure 52 Abnormal Alarm Config Page................................................................................................................... 68

Figure 53 Network Settings—Basic Settings Page.................................................................................................69

Figure 54 Network Settings—Advanced Settings Page......................................................................................... 70

Figure 55 Specify UPnP External Port Page............................................................................................................71

Figure 56 Security Settings Page ............................................................................................................................ 72

Figure 57 System Settings Page—Basic Settings Page........................................................................................73

Figure 58 System Settings Page—Date & Time..................................................................................................... 75

Figure 59 System Settings Page—Display Settings...............................................................................................76

Figure 60 System Settings Page—Email Settings.................................................................................................. 77

Figure 61 System Settings Page—Local View Control.......................................................................................... 78

Figure 62 Local View Control—Apply Camera........................................................................................................ 79

Figure 63 System Settings Page—HDD Management.......................................................................................... 79

Figure 64 HDD Management—Add new Volume....................................................................................................80

Figure 65 HDD Management—Edit Volume Property............................................................................................ 80

Figure 66 System Settings Page—User Management...........................................................................................81

Figure 67 User Management—Add User................................................................................................................. 82

Figure 68 User Management—Edit User..................................................................................................................83

Figure 69 User Management—Edit Normal User....................................................................................................83

Figure 70 User Management—Edit Operator User.................................................................................................84

Figure 71 System Settings Page—NTP Server.......................................................................................................85

Figure 72 Backup Page—Record Backup................................................................................................................86

Figure 73 Backup Page—Quick Backup Page........................................................................................................ 87

Figure 74 Backup Page—Quick Backup Progress Bar.......................................................................................... 87

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Firmware version: 1.0.0.72 Last Updated: 09/2015

Figure 75 Backup Page—Search Backup................................................................................................................ 88

Figure 76 Reset & Reboot Page................................................................................................................................ 89

Figure 77 Import & Export Page.................................................................................................................................90

Figure 78 Network Diagnosis Page........................................................................................................................... 91

Figure 79 S.M.A.R.T. Detection Page.......................................................................................................................92

Figure 80 HDD Bad Sector Detection Page.............................................................................................................93

Figure 81 System Log Page....................................................................................................................................... 94

Figure 82 Recording Info Page.................................................................................................................................. 95

Figure 83 System Info Page....................................................................................................................................... 96

Figure 84 Network Info Page...................................................................................................................................... 97

Figure 85 Resource Usage Page...............................................................................................................................98

Figure 86 Alarm Info Page.......................................................................................................................................... 99

Figure 87 HDD Info Page..........................................................................................................................................100

Figure 88 Web Page—Login.................................................................................................................................... 101

Figure 89 Web Page—Menu.................................................................................................................................... 102

Figure 90 Web Live View Page................................................................................................................................103

Figure 91 Web Playback Page.................................................................................................................................105

Figure 92 Web Page—Basic Settings.....................................................................................................................106

Figure 93 Web Page—Maintenance Menu............................................................................................................ 107

Figure 94 Web Page—Debug Log.......................................................................................................................... 107

Figure 95 Manual Upgrade Page.............................................................................................................................109

Figure 96 Configure Dialog.......................................................................................................................................110

Figure 97 TFTP Server Directory Settings............................................................................................................. 111

Figure 98 Factory Reset on GUI Page....................................................................................................................113

Figure 99 Factory Reset on Web Page.................................................................................................................. 114

GVR3550/GVR3552 USER MANUAL Page 7of 121

Firmware version: 1.0.0.72 Last Updated: 09/2015

Table of Tables

GVR3550/GVR3552 User Guide

Table 1 GVR3550 Package List.................................................................................................................................14

Table 2 GVR3552 Package List.................................................................................................................................14

Table 3 Optional Equipment List................................................................................................................................ 15

Table 4 GVR3550 Front Panel Buttons Explanation.............................................................................................. 15

Table 5 GVR3552 Back Panel Buttons Explanation...............................................................................................17

Table 6 GVR3552 Power Indicator Explanation...................................................................................................... 18

Table 7 GVR3550/GVR3552 Software Specifications............................................................................................28

Table 8 GVR3550/GVR3552 Hardware Specifications.......................................................................................... 29

Table 9 GVR3550 Remote Control Icons Explanation........................................................................................... 30

Table 10 Soft Keyboard Specifications..................................................................................................................... 33

Table 11 Preview Page–Camera Status Explanation...........................................................................................36

Table 12 Preview Status Explanation........................................................................................................................36

Table 13 Abnormal Alarm Explanation......................................................................................................................37

Table 14 Basic Preview Operations Explanation.................................................................................................... 37

Table 15 PTZ Control Parameters Explanation.......................................................................................................39

Table 16 Right Click Mouse Menu Parameters Explanation................................................................................. 44

Table 17 Video Status Parameters Explanation......................................................................................................47

Table 18 Video Playback Toolbar Explanation........................................................................................................ 48

Table 19 Camera Parameters Setting Explanation.................................................................................................54

Table 20 DVS Parameters Setting Explanation.......................................................................................................55

Table 21 Record Mode Config Parameters Explanation........................................................................................56

Table 22 Camera Events Settings parameters Explanation..................................................................................57

Table 23 Camera Alarm Parameters Explanation...................................................................................................58

Table 24 Encoding Config Parameters Explanation............................................................................................... 59

Table 25 IO Alarm Config Parameters Explanation................................................................................................ 67

Table 26 Abnormal Alarm Parameters Explanation................................................................................................68

Table 27 Basic Network Parameters Explanation................................................................................................... 69

Table 28 GVR3550 Basic System Setting Parameters Explanation.................................................................... 73

Table 29 System Settings Page—Date & Time Parameters Explanation...........................................................75

Table 30 System Settings Page—Display Settings Parameters.......................................................................... 76

Table 31 Email Template Parameters Specifications.............................................................................................77

Table 32 System Settings Page—HDD Management Parameters Explanation................................................ 79

Table 33 Edit Volume Property Parameters Explanation.......................................................................................81

Table 34 Upgrade Parameters Explanation............................................................................................................. 85

Table 35 Import & Export Parameters Explanation.................................................................................................90

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Firmware version: 1.0.0.72 Last Updated: 09/2015

Table 36 Network Diagnose Parameters Explanation............................................................................................91

Table 37 HDD S.M.A.R.T Detection Parameters Explanation.............................................................................. 92

Table 38 HDD Bad Sector Detection Parameters Explanation.............................................................................93

Table 39 System Log Parameters Explanation....................................................................................................... 94

Table 40 Device Status Parameters Explanation....................................................................................................98

Table 41 Remote Preview Operation Explanation................................................................................................ 103

Table 42 Remote Preview Camera Specifications................................................................................................104

Table 43 Debug Log Parameters Explanation.......................................................................................................107

GVR3550/GVR3552 USER MANUAL Page 9of 121

Firmware version: 1.0.0.72 Last Updated: 09/2015

CHANGE LOG

Only major new features or major document of the GVR3550/GVR3552 updates are listed here. Minor

updates for corrections or editing are not documented here.

GVR3550

Firmware Version: 1.0.10.72

This is the initial version.

GVR3552

Firmware Version: 1.0.10.72

This is the initial version.

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