GreatCall lively Manuale utente
®
User Guide
Everything you need to
know about your Lively.
Welcome to the GreatCall® Family!
Thank you for choosing the Lively® Alert. Our newly designed urgent response
device features 5Star Urgent Response® Service. With 5Star,® you’ll have immediate,
dependable access to our IAED-Certied Agents who are trained to provide help in
uncertain or unsafe situations—24 hours a day, 7 days a week.
This helpful User Guide contains everything you need to know to about your Lively.
And if you have any questions or need assistance, our award-winning, 100% U.S.-
based customer service team stands ready to assist you.
Best Regards,
Your friends at GreatCall
Table of Contents
I
Contents
Section 1: Getting Started .................................................................. 1
Key Items in Your Lively Box.........................................................................................................3
Your Lively ..........................................................................................................................................4
Activating Your Lively.....................................................................................................................8
Section 2: Charging ........................................................................... 13
The Charging Dock....................................................................................................................... 14
Using the Charging Dock........................................................................................................... 16
When to Charge Your Lively...................................................................................................... 20
About the Battery Indicator...................................................................................................... 21
Section 3: Using Your Lively.............................................................. 22
Turning on Your Lively ................................................................................................................ 23
Turning o Your Lively ................................................................................................................ 24
When to Use Your Lively............................................................................................................. 25
Table of Contents
II
Where to Use Your Lively............................................................................................................ 26
Calling 5Star Urgent Response Service................................................................................. 27
Calling 9-1-1 in an Emergency................................................................................................. 29
Answering Incoming Calls......................................................................................................... 30
Connecting with Urgent Care .................................................................................................. 32
About the Service Indicator...................................................................................................... 33
Attaching Accessories................................................................................................................. 34
Section 4: Fall Detection ................................................................... 38
Fall Detection ................................................................................................................................. 39
How Fall Detection Works.......................................................................................................... 40
Conrming Fall Detection is Enabled.................................................................................... 41
Wearing Your Lively with Fall Detection............................................................................... 42
What Happens in the Event of a Fall ...................................................................................... 43
Section 5: Managing Your Account .................................................. 44
MyGreatCall .................................................................................................................................... 45
Personal Emergency Prole ...................................................................................................... 46
Table of Contents
III
Sending a Test Call to Your Lively............................................................................................ 48
Sending a Tone to Find a Misplaced Lively.......................................................................... 49
Locating Your Lively Using GreatCall Link............................................................................ 50
Just in Case Notes......................................................................................................................... 51
Billing Information ....................................................................................................................... 52
Legal ................................................................................................... 53
Terms and Conditions ................................................................................................................. 53
30-Day Return Policy ................................................................................................................... 60
Health and Safety Information ................................................................................................ 60
Getting Started
1
Section 1: Getting Started
Topics
• Key Items in Your Lively Box
• Your Lively
• Activating Your Lively
Getting Started
2
MODEL : SW100 FCCID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
Lively
Charging Dock
MODEL : SW100 FCCID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
Magnetic Lanyard
MODEL : SW100 FCCID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
Accessory Clip
MODEL : SW100 FCCID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
Getting Started
3
Key Items in Your Lively Box
• Lively – Your one-button Urgent Response device
• Charging Dock – Easily keep your Lively charged
• Magnetic Lanyard – Wear your Lively around your neck, safely
• Accessory Clip – Attach your Lively to your pockets, keys and more
• User Guide – Everything you need to know about your Lively
Getting Started
4
Your Lively
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
Speaker
Battery Indicator
Call Button
Service Indicator
Microphone
Getting Started
5
• Speaker – Allows you to hear the 5Star Agent, 9-1-1 Operator, others conferenced
in by 5Star, or voice and tone signals
• Battery Indicator – Shows the battery level of your Lively
• Call Button – Allows you to call 5Star Urgent Response or 9-1-1
• Service Indicator – The Call Button will glow indicating whether or not you have
cellular coverage and if your Lively is ready to use
• Microphone – Picks up the sound of your voice for calls
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