Grosvenor IT31 Manuale utente
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Version 1.0 August 2019
IT31 Terminal
User Guide
www.grosvenortechnology.com
Disclaimer
Copyright © 2019, Grosvenor Technology. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the trademarks of their
respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without the
written permission of Grosvenor Technology.
Whilst we make every eort to ensure the accuracy of our publications, Grosvenor Technology assumes no
responsibility or liability for any errors or inaccuracies that may appear in this document.
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Contents
Preface 4
About the IT31 Terminal 4
About this Guide 4
Related Documents 4
Technical Support 4
Features 5
Software 7
System Start-up 8
Terminal Setup 9
Accessing the Terminal Setup 9
Application Menu 10
Firmware Menu 11
Services Menu 12
Settings Menu 13
Date and Time 13
Region and Language 14
Display 14
Sound 14
Network 15
Reader 16
Biometric 17
IO-Boards 18
USB menu 18
Diagnostics Menu 19
Using TELNET 20
Using RS-232 20
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Contents
Using SSH 20
Using AssistIT 20
Remote Connections 20
Using FTP 21
Using VNC 21
The Terminal PIN 22
The Login password 22
Security and Passwords 22
Recovering Lost Passwords 23
Lost PIN 23
Lost Login password 23
Key Combinations 24
To reboot the terminal 24
To terminate the current application 24
To enter the bootloader recovery menu 24
Special Key Shortcuts 24
The Bootloader Recovery Menu 25
Deploying a Terminal Using a USB Memory Stick 26
Deploying a Terminal Using a Network Connection 26
Application Deployment 26
Hardware Options 27
Main System Unit 27
Reader Modules (only popular assemblies listed) 28
Communications Modules 29
Expansion Modules 30
Ancillary Equipment 31
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Preface
This User Guide provides information about installing and conguring IT31 terminals.
About the IT31 Terminal
The IT series of data collection terminals has been
designed for various applications including Time
and Attendance in both the commercial and retail
sectors, where low cost, exibility and ease of
installation are essential factors.
The terminal incorporates a exible, modular
hardware design which supports dierent reader
technologies such as biometric, proximity, barcode
and magnetic as well as enabling power supplies
and ancillary input/output modules to be easily
added.
The IT series of terminals run an advanced Linux
operating system oering unsurpassed functionality
with exibility giving a rich user experience for data
collection solutions.
The ability to manage the software after deployment
is incorporated as a fundamental function of the
system. Everything from a complete operating
system ash image update to a change in application
program parameters can be downloaded over the
Internet or uploaded via USB memory stick.
About this Guide
This IT31 Terminal is intended for users who will be responsible for installing and conguring the IT31
terminal.
It is aimed at users who need to understand how to congure the terminal, remotely connect to the terminal
and how to install applications onto the terminal.
Related Documents
You should also refer to the following documents, available from Grosvenor Technology:
The IT31 Terminal Front Panel Connection Details – IG1020XX-FP-IT31. This is the installation guide
describing the hardware connections
The IT31 Terminal Developer Guide – This guide is intended for developers: it describes how applications
can be created for the terminal
AssistIT User Guide – This guide explains how to use the AssistIT service for remote support.
Technical Support
Technical Support can be obtained from Grosvenor Technology from the following points of contact:
Europe, Middle East and Africa
Phone: +44 (0)1202 627611
E-mail: HCM-EMEAsupport@grosvenortechnology.com
Website: www.grosvenortechnology.com
North America
Phone: +1 800.989.5197
E-mail: HCM-USsupport@grosvenortechnology.com
Website: www.grosvenortechnology.com
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Features
This section summarises the hardware and software features of the IT31 terminal, shown below:
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Features
Hardware
Fast, low power ARM 9 processor
64 MB RAM
64 MB Flash memory
Graphical backlit display (100 x 160 pixel)
Durable keypad with numeric, function and
navigation keys
USB interfaces for Flash Memory Stick/Bar Code
Scanner
Modular hardware
Biometric interface
Reader interface (Wiegand, Clock and Data,
Barcode, i-Class, Mifare)
Serial reader interface
Battery backed real time clock
Internal sound system
Internal microphone
Ethernet 10/100 baseT with Power over Ethernet
capabilities
USB I/O expansion module
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Features
Software
Linux-based operating system
Remotely upgradeable/congurable
Separate partitions for system software, user applications and system conguration data, with additional
recovery partitions
Networking protocols supported: IP static/DHCP, FTP, TELNET, SSH, SSL, VNC, UPnP, NTP
AssistIT feature for remote support
Multi-language and locale support
Software developer toolkit available
Applications can be written in Python using an API to access the hardware
SQLite database support for applications
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System Start-up
When the IT31 system is powered on, a bootloader runs which loads the Linux operating system. This runs
start-up scripts to set up and congure the terminal and to start enabled services.
When an application is installed and once the unit is fully booted, the initial screen gives you the opportunity
to enter the Terminal Setup by pressing the F8 key. If no key is pressed, the system times out and
automatically runs the installed application. See below:
Press F8 for Set-Up Menu Factory App Launch Screen
If no application is installed, the terminal continually displays the prompt to enter the Terminal Setup.
With the Factory App installed, the following keys are active from the launch screen:
F3 (USB Setup): Installs application from a USB memory stick. This option is only available if a USB
memory stick with an application installation package is tted. See “Deploying a Terminal Using a USB
Memory Stick” on page 26
F4 (Exit): Exits the application momentarily, thus allowing the user to access the terminal’s set-up menus
for system conguration. See “Terminal Setup” on page 9
F7 (Net Setup): Allows network download of an application by specifying ID and PIN. See “Deploying a
Terminal Using a Network Connection” on page 26
F8 (Info): Accesses Info pages on the Application, Firmware, Health and Network status.
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Terminal Setup
The set-up menus allow the terminal conguration to be changed at the terminal.
Note: Once connectivity is achieved between the terminal and a remote computer, the terminal can be
congured remotely either by downloading data using server software (such as Custom Exchange) or by
using tools such as TELNET and AssistIT. (See “Remote Connections” on page 20)
Accessing the IT31 Terminal Setup
When accessing the terminal’s set-up, you are
prompted to enter a PIN before the set-up menus can
be accessed:
PIN Entry Screen
The default PIN is 1905; note that you can change this
if required (see “The Terminal PIN” on page 22 for
details).
The available Terminal Setup menus are as
follows:
Terminal Setup Screen
Application – used for managing the installed
application. See “Application Menu” on page
10
Firmware – used for managing the rmware
properties. See “Firmware Menu” on page
11
Services – used to enable and disable
services on the terminal. See “Services Menu”
on page 12
Settings – used for conguring a variety of
terminal properties. See “Settings Menu” on
page 13
USB – used to browse les via a USB
connection. See “USB menu” on page 18
Diagnostics – used to run a variety of tests.
See Diagnostics menu on page 22
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Terminal Setup
IT31 Application Menu
Application Menu
Options on the Application set-up menu are used to
manage the installed application.
Info Select this option to display the currently congured application
parameters:
Name
The name of the installed application
Version
The version of the installed application.
URL
The application’s update URL, used to check and download newer
versions of the application
Problem Report
Indicates whether any crash reports exist following an application
abnormal end
Auto Update If enabled, the rmware will check for application updates periodically
(20 minutes past every hour) and install a new version automatically.
Update This forces the rmware to check for an application update immediately.
If one is found, you are given the choice to update or not.
Remove This permanently removes the installed application and its associated
database from the terminal.
Backup / Restore Allows the application to be backed up to and restored from a USB
memory stick.
An Auto Backup feature allows a backup to be scheduled
automatically. A specied number of these backups can be saved on
the USB stick.
Install from network Install application from pre-congured network location.
Install from USB Install application from USB memory stick.
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