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Harvard Apparatus PHD 4400 Hpsi Syringe Pump Series User's Manual
Publication 5406-001-REV-D
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Warranty and Repair Information
MMAANNUUAALL DDEESSCCRRIIPPTTIIOONN
This manual is designed to provide all operational and program information required to
operate and maintain the PH 4400 Hpsi series pumps. The functions and features are
described in the Technical Specifications section.
WWAARRRRAANNTTYY
Harvard Apparatus warranties this instrument for a period of two years from date of pur-
chase. At its option, Harvard Apparatus will repair or replace the unit if it is found to be
defective as to workmanship or materials. This warranty does not extend to damage result-
ing from misuse, neglect or abuse, normal wear and tear, or accident. This warranty extends
only to the original consumer purchaser.
I O EVE T SHALL HARVARD APPARATUS BE LIABLE FOR I CIDE TAL OR
CO SEQUE TIAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages so the above limitation or exclusion may not apply to
you. THERE ARE O IMPLIED WARRA TIES OF MERCHA TABILITY, OR FIT ESS
FOR A PARTICULAR USE, OR OF A Y OTHER ATURE. Some states do not allow this
limitation on an implied warranty, so the above limitation may not apply to you.
If a defect arises within the two-year warranty period, promptly contact Harvard
Apparatus, 84 October Hill Road, Holliston, Massachusetts 01746 using our toll
free number 1–800–272–2775, or outside the U.S. call 508-893-8999. Email Address is bio-
science@harvardapparatus.com. Goods will not be accepted for return unless an RMA
(returned materials authorization) number has been issued by our customer service
department. The customer is responsible for shipping charges. Please allow a reasonable
period of time for completion of repairs or replacement. If the unit is replaced, the replace-
ment unit is covered only for the remainder of the original warranty period dating from the
purchase of the original device.
This warranty gives you specific rights, and you may also have other rights which vary from
state to state.
RREEPPAAIIRR FFAACCIILLIITTIIEESS AANNDD PPAARRTTSS
Harvard Apparatus stocks replacement and repair parts. When ordering, please describe
parts as completely as possible, preferably using a part number obtained from our
Customer Service department. If practical, enclose a sample part or sketch. We offer a com-
plete reconditioning service.
SSEERRIIAALL NNUUMMBBEERRSS
All inquiries concerning our product should refer to the serial number of the unit, located
on the rear panel (See Figure 2).
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All electrical apparatus is calibrated at rated voltage and frequency. While the flow and vol-
ume will stay calibrated, the peak pressure may vary.
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