Heatapp! T2B Manuale utente

0450000542-1927

English

Instruction manual heatapp! system

experience heating new

Safety

S. 2

Table of contents

1Safety................................................................................................................................................................................7

1.1 General information..........................................................................................................................................................7

1.2 Structure of the warning instructions................................................................................................................................7

1.3 Intended use .....................................................................................................................................................................8

1.4 Personnel qualifications ....................................................................................................................................................8

1.5 Warranty conditions..........................................................................................................................................................8

1.6 Safety instructions.............................................................................................................................................................8

2System description ...........................................................................................................................................................9

2.1 Application variants ..........................................................................................................................................................9

2.2 The Z-Wave wireless system............................................................................................................................................10

3heatapp! Components ....................................................................................................................................................11

3.1 heatapp! base .................................................................................................................................................................11

3.2 heatapp! base T2B...........................................................................................................................................................11

3.3 heatapp! sense-wire........................................................................................................................................................11

3.4 heatapp! gateway ...........................................................................................................................................................11

3.5 heatapp! drive.................................................................................................................................................................11

3.6 heatapp! floor .................................................................................................................................................................11

3.7 heatapp! single floor .......................................................................................................................................................12

3.8 heatapp! sense................................................................................................................................................................12

3.9 heatapp! sense control....................................................................................................................................................12

3.10 heatapp! repeater und heatapp! repeater S....................................................................................................................12

3.11 Window sensor ...............................................................................................................................................................12

3.12 heatapp! App ..................................................................................................................................................................13

3.13 heatapp! connect ............................................................................................................................................................13

3.14 heatapp! WLAN Stick.......................................................................................................................................................13

3.15 heatapp! Installationskit Installation accessories............................................................................................................13

3.16 heatapp! Installations Stick Installation accessories ........................................................................................................13

4Technical Requirements ................................................................................................................................................. 14

4.1 Conditions and requirements..........................................................................................................................................14

4.2 heatapp! and Internet .....................................................................................................................................................15

5Installation and initial operation ....................................................................................................................................16

5.1 Installation accessories....................................................................................................................................................16

5.2 heatapp! base .................................................................................................................................................................17

5.2.1 Opening the housing ..................................................................................................................................17

5.2.2 Installation .................................................................................................................................................17

5.2.3 Requirement request to the energy generator...........................................................................................18

5.2.4 Electrical connection heatapp! base...........................................................................................................19

5.2.5 Connecting heatapp! base T2B ...................................................................................................................20

5.2.6 Update heatapp! base und heatapp! gateway............................................................................................22

5.2.7 Update installation via USB Stick ................................................................................................................22

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S. 3

5.2.8 Initial operation / initial configuration........................................................................................................23

5.3 heatapp! gateway ...........................................................................................................................................................26

5.3.1 Setting up ...................................................................................................................................................26

5.3.2 Connectiat heatapp! gateway.....................................................................................................................26

5.3.3 Initial operation / initial configuration........................................................................................................27

6heatapp! radio components ...........................................................................................................................................29

6.1 Including radio components ............................................................................................................................................29

6.2 Excluding of radio components .......................................................................................................................................29

7Connection test and Repair radio system....................................................................................................................... 30

8Completion of the set-up................................................................................................................................................ 31

8.1 Establishment protocol ...................................................................................................................................................31

8.2 Data backup ....................................................................................................................................................................31

9heatapp! App.................................................................................................................................................................. 32

10 Control ............................................................................................................................................................................33

10.1 Starting App and Login to a system .................................................................................................................................33

10.1.1 Selecting the heating system......................................................................................................................33

10.1.2 User roles and access rights........................................................................................................................35

10.1.3 Images und images rights ...........................................................................................................................35

10.2 The Homescreen .............................................................................................................................................................36

10.2.1 Use of Scenes .............................................................................................................................................39

10.2.2 The "Settings" menu...................................................................................................................................41

10.2.3 The „System“ menu....................................................................................................................................55

10.2.4 Expert mode...............................................................................................................................................60

10.2.5 Monitor ......................................................................................................................................................61

10.2.6 The „Gateway“ menu .................................................................................................................................64

11 Functions of the room- and radio components ..............................................................................................................69

11.1 heatapp! sense-wire........................................................................................................................................................69

11.1.1 heatapp! sense- wire installation ...............................................................................................................69

11.1.2 Closing the casing.......................................................................................................................................69

11.1.3 heatapp! sense- wire startup......................................................................................................................69

11.2 heatapp! drive.................................................................................................................................................................70

11.2.1 Insert / change battery ...............................................................................................................................71

11.2.2 Including at heatapp! gateway ...................................................................................................................71

11.2.3 Mounting heatapp! drive ...........................................................................................................................72

11.2.4 Setting Setpoint temperature.....................................................................................................................72

11.2.5 Connection test heatapp! drive ..................................................................................................................73

11.2.6 Matching to the radiator / room conditions ...............................................................................................73

11.2.7 „Window open“ identification...................................................................................................................74

11.2.8 Anti-lock system .........................................................................................................................................74

Safety

S. 4

11.2.9 Reset to factory settings.............................................................................................................................74

11.2.10 Removal .....................................................................................................................................................75

11.3 heatapp! sense................................................................................................................................................................76

11.3.1 Montage heatapp! sense............................................................................................................................76

11.3.2 Insert / change battery ...............................................................................................................................76

11.3.3 Including / Excluding at heatapp! gateway .................................................................................................77

11.3.4 heatapp! sense connection test .................................................................................................................77

11.3.5 Resetting heatapp! sense ...........................................................................................................................77

11.4 heatapp! sense control....................................................................................................................................................78

11.4.1 Parameter structure ...................................................................................................................................78

11.4.2 heatapp! sense control installation ............................................................................................................79

11.4.3 Including with the heatapp! gateway .........................................................................................................79

11.4.4 Excluding ....................................................................................................................................................80

11.4.5 Basic display ...............................................................................................................................................80

11.4.6 Display –symbols .......................................................................................................................................80

11.4.7 + and –Taste ..............................................................................................................................................80

11.4.8 Air humidity display....................................................................................................................................81

11.4.9 Esc key........................................................................................................................................................81

11.4.10 Lo batt display ............................................................................................................................................81

11.4.11 Reset ..........................................................................................................................................................81

11.5 heatapp! floor .................................................................................................................................................................82

11.5.1 Installation (hat rail mounting) of heatapp! floor .......................................................................................83

11.5.2 Antenna......................................................................................................................................................83

11.5.3 Anschluss an 230 V .....................................................................................................................................83

11.5.4 Including / excuding at heatapp! gateway ..................................................................................................84

11.5.5 Connection test ..........................................................................................................................................84

11.5.6 Reset ..........................................................................................................................................................84

11.5.7 Functions of the learn key ..........................................................................................................................85

11.6 heatapp! single floor for electric heaters.........................................................................................................................86

11.7 heatapp! repeater and heatapp! repeater S....................................................................................................................87

11.7.1 Installation heatapp! repeater....................................................................................................................88

11.7.2 Including heatapp! repeater at heatapp! gateway .....................................................................................88

11.7.3 Reset heatapp! repeater ............................................................................................................................88

11.7.4 Installation heatapp! repeater S.................................................................................................................88

11.7.5 Including / Excluding a heatapp! repeater S with/from the heatapp! gateway ..........................................88

11.7.6 heatapp! repeater S installation .................................................................................................................89

11.7.7 Fixed wiring ................................................................................................................................................89

11.7.8 Resetting heatapp! repeater S....................................................................................................................89

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S. 5

11.7.9 Functions of the learn key heatapp! repeater S..........................................................................................90

11.8 Window sensor ...............................................................................................................................................................91

11.8.1 Window contact as information .................................................................................................................91

11.8.2 Window shutdown setting .........................................................................................................................91

12 Z-Wave wireless network ............................................................................................................................................... 93

12.1 Notes for radio coverage.................................................................................................................................................93

13 Radio coverage ............................................................................................................................................................... 93

13.1 Testing the wireless coverage..........................................................................................................................................94

13.1.1 Time stamp of the radio components.........................................................................................................95

13.1.2 Status dots of the radio components..........................................................................................................96

13.1.3 Function Repair radio system .....................................................................................................................96

13.1.4 Connection test in the heatapp! gateway menu.........................................................................................96

13.1.5 Radio module connection test....................................................................................................................97

14 Retrofitting radio modules .............................................................................................................................................98

14.1 heatapp! radio modules ..................................................................................................................................................98

14.2 Third party radio modules ...............................................................................................................................................98

14.2.1 Including of foreign devices:.......................................................................................................................99

15 Restoring the factory settings....................................................................................................................................... 100

16 Parameterlist heatapp! base ........................................................................................................................................ 101

16.1 Menu –System..............................................................................................................................................................101

16.2 Menu –hot water..........................................................................................................................................................102

16.2.1 Information ..............................................................................................................................................102

16.2.2 Basic settings............................................................................................................................................102

16.2.3 Heating mode...........................................................................................................................................103

16.2.4 Reset ........................................................................................................................................................103

16.3 Menu –Room 1 ... n / Room group 1 ... n......................................................................................................................104

16.3.1 Information ..............................................................................................................................................104

16.3.2 Basic settings............................................................................................................................................106

16.3.3 Room settings...........................................................................................................................................107

16.3.4 Heating mode...........................................................................................................................................108

16.3.5 Reset ........................................................................................................................................................108

16.4 Menu –energy generator..............................................................................................................................................109

16.4.1 Information ..............................................................................................................................................109

16.4.2 Service......................................................................................................................................................109

16.4.3 Basic settings............................................................................................................................................110

16.4.4 Heating.....................................................................................................................................................110

16.4.5 Reset ........................................................................................................................................................111

16.5 Menu –regulator ..........................................................................................................................................................111

16.6 Menu –fault message ...................................................................................................................................................111

Safety

S. 6

16.7 Menu –config ...............................................................................................................................................................112

16.7.1 Information ..............................................................................................................................................112

16.7.2 Function ...................................................................................................................................................113

16.7.3 room group resp. room ............................................................................................................................114

16.7.4 Hardware..................................................................................................................................................114

17 Rectification of malfunctions........................................................................................................................................ 115

17.1 LEDs on heatapp! base ..................................................................................................................................................115

17.2 LED on heatapp! gateway..............................................................................................................................................116

17.3 Fault messages ..............................................................................................................................................................116

17.3.1 heatapp! drive..........................................................................................................................................116

17.3.2 Fault messages of the heatapp! system....................................................................................................117

18 Technische Daten.......................................................................................................................................................... 119

18.1 heatapp! base ...............................................................................................................................................................119

18.2 heatapp! base T2B.........................................................................................................................................................120

18.3 Drilling template heatapp! base / heatapp! base T2B ...................................................................................................121

18.4 heatapp! gateway .........................................................................................................................................................122

18.5 heatapp! drive...............................................................................................................................................................123

18.6 heatapp! floor ...............................................................................................................................................................124

18.7 heatapp! sense..............................................................................................................................................................125

18.8 heatapp! sense control..................................................................................................................................................126

18.9 heatapp! repeater .........................................................................................................................................................127

18.10 heatapp! repeater S ......................................................................................................................................................128

18.11 heatapp! WLAN-Stick ....................................................................................................................................................129

18.12 heatapp! USB-LAN Adapter (Installationskit).................................................................................................................130

18.13 heatapp! Installations-Stick ...........................................................................................................................................131

18.14 heatapp! checked Komponenten anderer Hersteller.....................................................................................................132

19 Login data ..................................................................................................................................................................... 134

19.1 Note the login data to your heatapp! system here:......................................................................................................134

19.2 Access data lost.............................................................................................................................................................134

Safety

S. 7

1Safety

1.1 General information

The devices are not suitable for children and must not be used as toys.

Store packaging material safely away from children or dispose of it.

Do not dismantle the devices; they do not contain any user-serviceable parts. If defects occur, please contact your installer.

1.2 Structure of the warning instructions

Explanation of the warning instructions in this manual:

Danger

Brief description of the hazard

The signal word DANGER indicates a directly threatening hazard.

Non-observation leads to severe injuries or death.

WARNING

Brief description of the hazard

The signal word WARNING indicates a possible hazard.

Non-observation may result in severe injuries or death.

CAUTION

Brief description of the hazard

The signal word CAUTION indicates a possible hazard.

Non-observation can result in slight or moderate injuries.

ATTENTION

Brief description

The signal word Attention indicates possible property damage.

Non-observation can lead to damage to the device or plant.

Note

The signal word note indicates further information about the device or its use.

Safety

S. 8

1.3 Intended use

The device or system is intended solely for the use described in the section "System description", with supplied and approved

components.

Any other use is classified as an improper use. The manufacturer shall not be liable for any damage resulting from this. The

user/operator is solely responsible for the risk.

Observance of the information contained in the operating instructions forms part of the intended use.

Hazards can arise from the system if it is not used as intended.

1.4 Personnel qualifications

The electrical installation, initial operation and servicing of the device may only be performed by qualified electrical technicians

who have been authorised by the operator.

The technicians must have read and understood these operating instructions and follow their procedures.

Requirements to be met by a qualified electrical technician:

•Knowledge of general and special safety and accident prevention regulations.

•Knowledge of the relevant electrical regulations (e.g. DIN VDE 0100 Part 600, DIN VDE 0100-722) plus the relevant

national regulations.

•Ability to identify risks and avoid possible hazards.

1.5 Warranty conditions

Improper use, non-observation of these instructions, use of inadequately qualified personnel and independent changes exclude

any liability on the part of the manufacturer for the resulting damage. The manufacturer's warranty becomes void.

ATTENTION

Impairment of device function if incorrect spare parts are used!

If unauthorised parts are used correct functioning is not assured. Use spare parts authorised by customer service.

1.6 Safety instructions

The device is not suitable for children and must not be used as a toy.

Store packaging material safely away from children or dispose of it.

Do not dismantle the device; it does not contain any user-serviceable parts. If defects occur, please contact your

installer.

System description

S. 9

2System description

Fig.: 1 System overview heatapp!

heatapp! is a system that lets you control your heating system via app. From anywhere. At any time. heatapp! allows the

definition of individual switching times as a repeating program as well as setting three temperature levels—comfort

temperature, economy temperature and setback temperature—for each room or group of rooms. A temporary adjustment of

the temperature can be activated via the wheel and the scenes Holiday, Walk, Party, Shower, Boost and Standby.

In conjunction with heatapp! gateway and the wireless components, heatapp! is turned into a highly efficient individual room

control, which determines the heat requirement of each room and regulates the heat distribution.

The three user roles to be selected are “User”, ”Owner” and “Expert”. These roles have different operating and viewing rights,

allowing each user to be individually assigned his or her area to be controlled.

2.1 Application variants

heatapp! supports several options on how to connect to the energy producer. This results in various application scenarios. These

scenarios are shown below:

heatapp! as remote control when connecting the system to the energy generator via OpenTherm bus or T2B bus for THETA

controllers. In order to control this setting, the outside temperature is used to determine the heat demand. The available

heating circuits (without room station) are displayed as room groups.

heatapp! as reference room controller when connecting the system to the energy generator via OpenTherm bus or T2B

bus for THETA controllers, 0 - 10 V connection or switching contact for a heating circuit. The temperature is regulated based

on the temperature determined in a reference room by using the hard-wired room sensor heatapp! sense-wire. The heat

demand is calculated by using the difference between the determined actual temperature and the set target temperature

and is transmitted as a heat request to the energy provider. All rooms connected to this heating circuit are adjusted to the

temperature of the reference room.

heatapp! as controller for a single room when connecting the system to the energy generator via OpenTherm bus or T2B

bus for THETA controllers, 0 - 10 V connection or switching contact. The temperature is controlled based on the actual

System description

S. 10

temperature determined in each room. When the setpoint temperature is reached, the heat request to the energy provider

is stopped, so that it can be turned off. In order to determine the actual temperature, the heatapp! radio components and

the heatapp! gateway are required.

heatapp! as individual room controller without connection of the heatapp! base to the energy generator. The heatapp!

base assumes the heat distribution based on the heat demand of each individual room. The heatapp! gateway transmits the

temperatures of the room sensors to the heatapp! base. As long as there is a heat request, the valves of the corresponding

rooms are opened. When the setpoint temperature is reached, the valves close. The temperature is regulated

independently of the heat generation. Therefore, only the available heat can be distributed.

2.2 The Z-Wave wireless system

The Z-Wave wireless system is a wireless communication standard specially for use in the smart home sector. The wireless

communication is optimised for low energy consumption and maximum communication safety.

Z-wave uses two-way communication with acknowledgement. Only confirmed telegrams are classed as sent successfully. If a

communication error occurs, the transmit process is repeated three times.

Z-Wave has implemented the feature of a mesh-networking technology in which every mains operated device can send

telegrams to other devices in its own network. The resultant meshed network is controlled by heatapp! gateway and the routes

updated upon changes to the network.

heatapp! floor and heatapp! repeater are constantly active in the wireless network and can therefore serve as Z-Wave routers.

Battery operated devices such as heatapp! drive and heatapp! sense are mainly inactive, only waking periodically to receive and

send commands. They cannot be used as routers.

Note

heatapp! Z-Wave radio components can be included in any Z-Wave network. The operation depends on the respective

system and can therefore differ from heatapp!

All 230 V radio components within the Z-Wave network have repeater functions for other Z-Wave products and help to

increase the reliability of the network.

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