Hitron CODA Manuale utente

CODA

Cable Modem

User Manual

User Manual - CODA - Cable Modem2

Table of Contents

Chapter 1 Hardware Overview 3

Getting Started 3

What’s in the Box 3

Minimum System Requirements 4

Product Overview 4

Front Panel 5

Rear Panel 7

Product Label 8

Chapter 2 Connecting the Cable Modem 9

Where to Place your Cable Modem 9

Connect your Cable Modem to a Computer 10

Chapter 3 Connecting to the Internet 12

Activating your Internet Service 12

Perform a Speed Test 13

Connect your Cable Modem to a Router

after Installation and Activation 13

Chapter 4 FAQs and Troubleshooting 15

Troubleshooting 15

Speciﬁcations 15

Limited Warranty 16

Support 16

Chapter 1 Hardware Overview

Getting Started

Hitron’s CODA DOCSIS 3.1 Cable Modem provides an ultra-fast

high-speed cable Internet connection with speeds up to 2 Gbps*.

Use your CODA to directly connect a computer or a router to your

Cable Internet service through an Ethernet connection. The Hitron

CODA cable modem is certiﬁed by all major cable Internet providers.

Two Gigabit Ethernet ports provide the fastest speeds and downloads.

The CODA cable modem supports the assignment of IPv4 and IPv6

addresses by cable Internet providers.

Note: For more information about the topics covered in this manual,

please visit our support website at us.hitron.com/coda.

What’s in the Box

Figure 1: Package Contents

Ethernet Cable

Power Adapter

Coax Cable

CODA

User Manual - CODA - Cable Modem4

Minimum System Requirements

• High-speed Internet access service (Cable).

• Computer with a working Ethernet port and an Ethernet

cable with RJ45 connectors.

• Web browser access such as Internet Explorer, Google Chrome,

Firefox, or Safari.

Product Overview

• DOCSIS 3.0 32x8 channel bonding / DOCSIS 3.1 2x2

multi-carrier OFDM

• Full-featured, high-bandwidth cable modem

• Full capture bandwidth

• IPv4 and IPv6 support

• Well-deﬁned LEDs clearly display device and network status.

Chapter 1 Hardware Overview

Power...Green when powered on.

Downstream...Solid Green

or Blue when connected

to a downstream channel

Upstream...Solid Green

or Blue when connected

to an upstream channel

Online...Green when connected

to your Internet Service Provider

LAN...Solid Green when a device

is connected to one of the

Ethernet ports.

Front Panel (with Indicator LEDs)

Figure 2: CODA Cable Modem Front Panel

Chapter 1 Hardware Overview

User Manual - CODA - Cable Modem6

Chapter 1 Hardware Overview

You can use the LEDs to verify status and connections. The following

table lists and describes each LED on the front panel of the cable

modem.

LED STATUS DESCRIPTION

LAN Oﬀ No device is connected to either of the LAN ports.

Green, Steady A device is connected to one or more of the LAN

ports, via an Ethernet (10/100/1000Mbps) link.

Online Green, Blinking The CODA cable modem is registering with the

service provider’s CMTS.

Green, Steady The CODA cable modem has successfully registered

with the service provider and is ready for data

transfer.

Oﬀ The CODA cable modem is oﬄine.

Upstream Green, blinking The CODA is searching for an upstream frequency on

the CABLE connection.

Green, steady The CODA has successfully located and locked onto

a single upstream frequency on the CABLE

connection.

Blue, steady The CODA is successfully engaged in channel

bonding on the upstream connection.

Oﬀ There is no upstream activity on the CABLE

connection.

Downstream Green, blinking The CODA is searching for a downstream frequency

on the CABLE connection.

Green, steady The CODA has successfully located and locked

onto a single downstream frequency on the CABLE

connection.

Blue, steady The CODA is successfully engaged in channel

bonding on the downstream connection.

Oﬀ There is no downstream activity on the CABLE

connection.

Power Green, steady The CODA is receiving power.

Oﬀ The CODA is not receiving power.

Power

Cable

Reset

LAN1 LAN2

Chapter 1 Hardware Overview

Rear Panel (Hardware Connections)

The rear panel has the connections shown in the following ﬁgure:

Figure 3: CODA Cable Modem Rear Panel

LAN1

LAN2

Use these ports to connect your computers and other network devices,

using Category 5 or 6 Ethernet cables with RJ45 connectors.

RESET Use this button to reboot or restore your CODA cable modem conﬁguration

settings.

To reboot (or restart) the cable modem:

1. Insert the end of a paper clip or other small object with a narrow tip into

the Reset opening on the back of your CODA modem.

2. Press and hold the Reset button for three or four seconds only to reset the

CODA. The CODA resets, using your existing settings.

To restore the cable modem conﬁguration back to factory

default settings:

1. Insert the end of a paper clip or other small object with a narrow tip into

the Reset opening of the back of your CODA modem.

2. Press and hold the Reset button for 10 seconds or more to restore* the

CODA back to its factory default settings. *NOTE: If you restore the CODA,

any modiﬁed settings cannot be recovered.

CABLE Use this to connect to the Internet via an F-type RF cable.

POWER Use the POWER port to connect the included 12 VDC power adapter with

your CODA.

User Manual - CODA - Cable Modem8

Chapter 1 Hardware Overview

Product Label

The cable modem product label is located on the rear panel of the

cable modem and displays the serial number and MAC address of the

cable modem.

To activate Internet service, you will have to contact your service

provider for assistance. You may have to provide the following

information listed on your cable modem product label:

• Model name (CODA)

• Serial number (S/N)

• MAC address (CM MAC)

Figure 4: Product Label

Chapter 2 Connecting Your Modem

Where to Place your Cable Modem

Caution: This product is for indoor use only. Do not route the

Ethernet cable(s) outside of the building. Exposure of the cables

to lightning could create a safety hazard and damage the product.

Do not locate the cable modem where it will be exposed to moisture

or excessive heat.

• Place the Modem in a location where it can be connected to the

various devices as well as to a power source.

• Make sure the cables and power cord are placed safely out

of the way so they do not create a tripping hazard.

• The Modem can be placed on a shelf or desktop.

• Keep away from the strong electromagnetic radiation

and electromagnetic devices.

• The product should be properly grounded (earthed) by

connecting to a cable distribution system in accordance with

ANSI/NFPA 70, the National Electrical Code (NEC) - Section

820.93 - Grounding of Outer Conductive Shield of a Coaxial

Cable.

The cable modem provides a connection between your cable Internet

provider’s network and your computer, router, or WiFi router. Before

installing the modem, choose a location where your computer and

modem are near existing cable and electrical wall outlets.

User Manual - CODA - Cable Modem10

Connect your Cable Modem to a Computer

You must connect the cable modem directly to a computer during

the installation and activation. After installation and activation, you

can connect the cable modem to a router (see Connect Your Cable

Modem to a Router After Installation and Activation on page 12).

Figure 5: Connect your CODA cable modem directly to a computer

Note: Before you connect the cable modem and contact your cable

Internet service provider, you should have your cable account number,

account phone number, and login information (your email address or user

name and password) available.

How to connect your cable modem directly to a computer:

1. Turn oﬀ your existing modems and routers.

If you are replacing a modem that is currently connected in your

home, unplug that modem and plug the new cable modem into

the same outlet.

2. Connect the coaxial cable.

Use the coaxial cable provided in the package to connect the

coax cable port on the rear panel of the cable modem to a cable

wall outlet or a line splitter. Make sure that the cable connection

is hand-tightened to secure the connection.

Chapter 2 Connecting Your Modem

Coax

Ethernet Power

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