HME Clear-Com HelixNet Partyline Manuale utente

User Guide

HelixNet Digital Partyline for Arcadia

User Guide

Part Number: PUB-00199 Rev A

Date: September 09, 2022

HelixNet for Arcadia | User Guide

Document reference

HelixNet® for Arcadia® User Guide

Part Number: PUB-00199A Rev A

Legal disclaimers

Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM Electronics,

Inc.

The software described in this document is furnished under a license agreement and may be

used only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use, copying,

distribution, and decompilation / reverse engineering. No part of this document may be

reproduced in any form by any means without prior written authorization of Clear-Com, an HME

Company.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,

Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-

Com’s corporate website: www.clearcom.com

Clear-Com contacts

Americas and Asia-Pacific Headquarters

California, United States

Tel: +1 510 337 6600

Email: [email protected]

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: +44 1223 815000

Email: [email protected]

China Office

Beijing Representative Office

Beijing, P.R. China

Tel: +8610 59000198/59002608

Email: [email protected]

Page 2

HelixNet for Arcadia | User Guide

Table of contents

Table of contents 3

1 Introduction 5

1.1 Further Information 7

2 Remote Station: Front panel 8

2.1 Remote Station: rear panel 11

2.2 Remote Station: Channel Keyset and Display 14

2.3 Configuring and managing Remote Station from front panel menus 17

2.4 Using the Remote Station 37

3 HKB Speaker Station 42

3.1 Speaker Station : Front Panel 43

3.2 Speaker Station Front Panel Function Buttons 45

3.3 Speaker Station Rear Panel 46

3.4 S-Mount Rear Panel 46

3.5 Configuring and Managing Speaker Station from Front Panel Menus 49

3.6 Using the Speaker Station 52

4 HXII-BP Beltpack 56

4.1 HXII-BP Beltpack User Controls (Top View) 57

4.2 HXII-BP Beltpack Connectors and Controls (Front View) 59

4.3 HXII-BP Beltpack (Bottom View) 61

4.4 HXII-BP Beltpack (Rear) 64

4.5 Configuring and managing beltpack from front panel menus 65

4.6 Using the HXII-BP Beltpack 75

5 Specifications 78

5.1 HRM Remote Station 79

5.2 HKB Speaker Station 85

5.3 HXII-BP Beltpack 88

5.4 Network 91

6 Menu Maps 93

6.1 HRM-4X Remote Station Menu Map 94

6.2 HKB-2X Speaker Station Menu Map 102

6.3 HXII-BP Beltpack Menu Map 106

7 Cabling reference 111

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HelixNet for Arcadia | User Guide

7.1 Introduction 112

7.2 Ethernet Cable Recommendations 113

7.3 Microphone Cable Recommendations 113

7.4 Cable Connections 116

8 Troubleshooting 120

9 Important Safety Instructions 122

10 Additional instructions 123

10.1 Safety symbols 123

11 Regulatory Information 124

11.1 United Kingdom (UKCA Mark) 124

Page 4

HelixNet for Arcadia | User Guide

1 Introduction

HelixNet® Partyline is a digital intercom system that combines the simplicity and ease of use of

an analog partyline system with the quality and deployment flexibility of Ethernet networks.

User stations can be added to the system without configuration

lSimple and fast global web browser or front panel configuration

lAll HelixNet enabled partyline channels are available on every cable

lEasy integration with other 2-wire or 4-wire systems

lStandard Infrastructure:

lEthernet networks – PoE powered user stations

lXLR Cables – daisy changing and passively splitting

lDigital distribution for low noise floor

Note: Cabling for a HelixNet system should always be screened.

This guide helps you install, configure, and use the HelixNet Partyline system when used with

the Arcadia® Central Station.

HelixNet wired devices (beltpacks, remote stations and speaker stations) are connected to the

Arcadia Central Station on the LAN port that is being used for Admin (default LAN 1) using Cat

5, 5e or 6 Ethernet cable (RJ45).

They are connected to the same network as the PC hosting the configuration software. To

power the beltpacks, the network switch must carry Power over Ethernet (PoE).

An example of a HelixNet system connected to an Arcadia Central Station is given below.

Page 5

HelixNet for Arcadia | User Guide

HelixNet endpoints can operate using PoE. However, remote stations and speaker stations

should be powered locally with the PSU that is supplied with the device.

Note: When using an IEEE-802.3af compliant PoE switch, you must take into account the switch's

power budget. Each HXII-BP requires 4 Watts. The HRM-4X and the HKB-2X each require 13

Watts. Do not exceed the power budget of the switch when attaching devices.

Bear in mind the following:

lYou can enable up to 24 channels for HelixNet. How many channels you use is limited by

how many port licenses you have. One HelixNet enabled channel consumes one port

license.

lHelixNet connectivity in Arcadia is currently channel based only. There are no

direct/point-to-point connections available.

lThe speaker station can be used with an S-Mount bracket or inside a NEMA standard 4-

gang wall box.

Page 6

HelixNet for Arcadia | User Guide

1.1 Further Information

For the latest information about HelixNet Partyline, including software updates, see the HelixNet

Knowledge Center.

For more information about the Arcadia Central Station, see The Arcadia Central Station

Knowledge Center.

Page 7

HelixNet for Arcadia | User Guide

2 Remote Station: Front panel

Key to Remote Station: Front panel

Feature Description

Ear for rack mounting Remote Station.

Headset socket (4-pin XLR–M)

Pin Function

1 Mic ground

2 Mic +

3 Earphone ground

4 Earphone

Gooseneck microphone socket (3-pin female Tuchel connector)

Mic control [MIC ON]. Press to activate mic audio.

Page 8

HelixNet for Arcadia | User Guide

Key to Remote Station: Front panel

Headset key [HSET]. Press to activate the headset mic. When the headset is

connected, the gooseneck microphone is disconnected. Audio output to the

loudspeaker is diverted to the headphones.

Menu. Press to display the menus in the display screens [ G]. Use the rotary

control for each display screen to scroll and select menu items. See Remote

Station: Channel Keyset and Display on page 14.

Channel keyset. There is a keyset (set of controls) addressable to any of the

available Channels. See Remote Station: Channel Keyset and Display on

page 14.

Stage Announce [SA]. Press to talk to connected Public Address (PA) / Stage

Announce (SA) system

SA mutes any active Talk key on the station, and transmits audio from either

headset or gooseneck microphone to the SA Output port on the rear of the unit. If

the SA is assigned to a Channel, then any talker within the Channel has their

audio routed to the associated SA Port.

When the SA is pressed, Mic select [MIC ON] is also lit bright red, indicating that

mic audio is active. See Line and LAN LEDs on page 41.

Powerline connectivity is not available for Arcadia.

Loudspeaker. When a headset is connected [ B] and selected [ E],

loudspeaker output is diverted to the headphones.

Page 9

HelixNet for Arcadia | User Guide

Key to Remote Station: Front panel

Program feed audio level rotary control [Program].

lTo increase the volume of the program feed to the loudspeaker /

headphones, turn clockwise (up to 360°).

lTo decrease the volume, turn anticlockwise (up to 360°). As you increase

or decrease the volume, the level control LEDs pass through a range of

indicator colors:

LED color Volume level

Green Low

Amber / Green Low / Medium

Amber Medium

Red / Amber Medium / High

Red High

lTo mute or unmute the program audio, push the rotary control.

Loudspeaker / Headphone audio level rotary control [Main]. To increase the

volume to the loudspeaker / headphones, turn clockwise (up to 360°). To

decrease the volume, turn anticlockwise (up to 360°). Push to mute or unmute.

All Talk. Press to talk to all Channels (intercom devices and systems) connected

to the Remote Station.

USB 2.0 (Standard-A) connector. Used for updating the Remote Station

software.

Note: The Remote Station does not have a power switch, button or key. The system

powers up when you connect the power supply. Power up time depends on the

amount of equipment connected.

Page 10

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