HP DC7600 - HP Manuale di programmazione

Desktop Management Guide

Business PCs

Document Part Number: 391759-001

May 2005

This guide provides definitions and instructions for using security and

Intelligent Manageability features that are preinstalled on some

models.

The information contained herein is subject to change without notice.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and other countries.

The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein

should be construed as constituting an additional warranty. HP shall not be

liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard

Company.

ÅWARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

ÄCAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Desktop Management Guide

Business PCs

First Edition (May 2005)

Document Part Number: 391759-001

Desktop Management Guide www.hp.com iii

Contents

Desktop Management Guide

Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Altiris Deployment Solution Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

HP Local Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

HP System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

HP Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

HP Client Management Solutions using Altiris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

HP OpenView Management Suite for Desktops Using Radia . . . . . . . . . . . . . . . . . . 7

HP Local Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Dantz Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Proactive Change Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Subscriber’s Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Retired Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HPQFlash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Boot Block Emergency Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Replicating the Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . 28

Establishing a Power-On Password Using Computer Setup . . . . . . . . . . . . . . . . . . 29

DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

iv www.hp.com Desktop Management Guide

Contents

Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Index

Desktop Management Guide www.hp.com 1

Desktop Management Guide

HP Client Management Solutions provides standards-based solutions

for managing and controlling desktops, workstations, and notebook

PCs in a networked environment. HP pioneered desktop

manageability in 1995 with the introduction of the industry’s first

fully manageable desktop personal computers. HP is a patent holder

of manageability technology. Since then, HP has led an industry-wide

effort to develop the standards and infrastructure required to

effectively deploy, configure, and manage desktops, workstations, and

notebook PCs. HP works closely with leading management software

solution providers in the industry to ensure compatibility between HP

Client Management Solutions and these products. HP Client

Management Solutions are an important aspect of our broad

commitment to providing you with PC Lifecycle Solutions that assist

you during the four phases of the desktop PC lifecycle—planning,

deployment, management, and transitions.

The key capabilities and features of desktop management are:

■Initial configuration and deployment

■Remote system installation

■Software updating and management

■ROM flash

■Asset tracking and security

■Fault notification and recovery

✎Support for specific features described in this guide may vary by

model or software version.

2 www.hp.com Desktop Management Guide

Desktop Management Guide

Initial Configuration and Deployment

The computer comes with a preinstalled system software image. After

a brief software “unbundling” process, the computer is ready to use.

You may prefer to replace the preinstalled software image with a

customized set of system and application software. There are several

methods for deploying a customized software image. They include:

■Installing additional software applications after unbundling the

preinstalled software image.

■Using software deployment tools, such as Altiris Deployment

Solution, to replace the preinstalled software with a customized

software image.

■Using a disk cloning process to copy the contents from one hard

drive to another.

The best deployment method depends on your information

technology environment and processes. The PC Deployment section

of the HP Lifecycle Solutions Web site

(http://whp-sp-orig.extweb.hp.com/country/us/en/solutions.html)

provides information to help you select the best deployment method.

The Restore Plus! CD, ROM-based setup, and ACPI hardware

provide further assistance with recovery of system software,

configuration management and troubleshooting, and power

management.

Altiris Deployment Solution Agent

This program is pre-loaded on the computer. When installed, it

enables communication with the administrator Deployment Solution

console.

To install Altiris Deployment Solution Agent:

1. Click Start.

2. Click All Programs.

3. Click Software Setup.

4. Click Next.

5. Scroll down and click on the link to install Altiris AClient.

Desktop Management Guide www.hp.com 3

Desktop Management Guide

HP Local Recovery

Local Recovery backs-up data and system files to a protected area on

the hard drive. If data or files are lost, deleted, or corrupted, Local

Recovery can be used to retrieve data or restore the last good system

image.

To install this pre-loaded program:

1. Click Start.

2. Click Local Recovery.

3. Click Next.

4. Scroll down and click on the link to install HP Local Recovery.

Remote System Installation

Remote System Installation allows you to start and set up the system

using the software and configuration information located on a

network server by initiating the Preboot Execution Environment

(PXE). The Remote System Installation feature is usually used as a

system setup and configuration tool, and can be used for the following

tasks:

■Formatting a hard drive

■Deploying a software image on one or more new PCs

■Remotely updating the system BIOS in flash ROM (“Remote

ROM Flash” on page 13)

■Configuring the system BIOS settings

To initiate Remote System Installation, press F12 when the

F12 = Network Service Boot message appears in the lower-right

corner of the HP logo screen. Follow the instructions on the screen

to continue the process. The default boot order is a BIOS

configuration setting that can be changed to always attempt to PXE

boot.

HP and Altiris have partnered to provide tools designed to make the

task of corporate PC deployment and management easier and less

time-consuming, ultimately lowering the total cost of ownership and

making HP PCs the most manageable client PCs in the enterprise

environment.

4 www.hp.com Desktop Management Guide

Desktop Management Guide

Software Updating and Management

HP provides several tools for managing and updating software on

desktops, workstations, and notebooks:

■HP System Software Manager

■HP Client Manager Software

■HP Client Management Solutions using Altiris

■HP OpenView Management Suite for Desktops using Radia

■HP Local Recovery

■Dantz Backup and Recovery

■HP Proactive Change Notification

■HP Subscriber's Choice

HP System Software Manager

HP System Software Manager (SSM) is a free utility that automates

remote deployment of device drivers and BIOS updates for your

networked HP business PCs. When SSM runs, it silently (without

user interaction) determines the revision levels of drivers and BIOS

installed on each networked client system and compares this

inventory against system software SoftPaqs that have been tested and

stored in a central file store. SSM then automatically updates any

down-revision system software on the networked PCs to the later

levels available in the file store. Since SSM only allows distribution of

SoftPaq updates to the correct client system models, administrators

can confidently and efficiently use SSM to keep system software

updated.

System Software Manager integrates with enterprise software

distribution tools such as HP OpenView Management Suite using

Radia and Microsoft Systems Management Server (SMS). Using

SSM, you can distribute customer-created or third-party updates that

have been packaged in the SSM-format.

SSM may be downloaded at no charge by visiting

www.hp.com/go/ssm.

Desktop Management Guide www.hp.com 5

Desktop Management Guide

HP Client Manager Software

HP Client Manager Software developed with Altiris, is available free

for all supported HP business desktop, notebook, and workstation

models. SSM is integrated into HP Client Manager, and enables

central tracking, monitoring, and management of the hardware

aspects of HP client systems.

Use HP Client Manager to:

■Get valuable hardware information such as CPU, memory, video,

and security settings

■Monitor system health to fix problems before they occur

■Install drivers and BIOS updates without visiting each PC

■Remotely configure BIOS and security settings

■Automate processes to quickly resolve hardware problems

HP Client Manager uses the same Altiris infrastructure as the other

Altiris client lifecycle management solutions. This design provides a

significant benefit for the IT staff, since only one infrastructure needs

to be setup and maintained. Since information is stored in one

database, you get complete and consistent inventory reports as well as

system health and security information. You use a single, consistent

console interface for scheduling and tracking progress of both

hardware and software management tasks for your client systems.

For more information on HP Client Manager, visit

www.hp.com/go/easydeploy.

HP Client Management Solutions using Altiris

Additional Altiris client management solutions can be purchased

through HP that complement the hardware management capabilities

of HP Client Manager. These Altiris solutions address client IT

lifecycle challenges including:

■Inventory assessment

■Software license compliance

■Personality migration

■Software image deployment

6 www.hp.com Desktop Management Guide

Desktop Management Guide

■Software distribution

■Asset management

■Client backup and recovery

■Problem resolution

For more information on HP Client Management Solutions using

Altiris, visit www.hp.com/go/easydeploy.

HP and Altiris have a unique alliance that extends beyond sales and

marketing to include joint development and technology sharing that

spans HP Client, Server, OpenView, and Services groups to provide

best-of-breed solutions for HP partners and customers.

Starting in 1999, Compaq personal systems group and Altiris entered

into an alliance to combine the strength of Compaq as a pioneer in PC

hardware and manageability with the strength of Altiris' PC

deployment and migration capabilities. The relationship expanded

into a strategic alliance with the introduction of comprehensive

cost-reducing IT lifecycle management solutions including the jointly

developed HP Client Manager Software, which provides

best-of-breed hardware management for HP PCs.

Building upon the success of the personal systems group, in 2001 the

industry standard servers group introduced the ProLiant Essentials

Rapid Deployment Pack, an OEM version of Altiris Deployment

Solution combined with HP's SmartStart Toolkit. HP utilizes this

solution for provisioning ProLiant servers (including blade servers) as

well as Blade PCs, a core component of HP's Consolidated Client

Infrastructure.

Following the HP and Compaq merger, the alliance has continued to

expand with the following offerings:

■Altiris Deployment Solution is available for a free 30-day trial for

HP business PCs, after which a license may be purchased.

■HP Local Recovery, a client backup/recovery utility, is available

for free with HP business PCs.

■Altiris Connector for HP OpenView provides client inventory and

event integration with HP OpenView Network Node Manager,

Operations, and Service Desk.

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