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Support Telephone Numbers

April 2007

© Copyright 2004–2007 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the

express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty.

HP shall not be liable for technical or editorial errors or omissions

contained herein.

This document contains proprietary information that is protected by

copyright. No part of this document may be photocopied, reproduced, or

translated to another language without the prior written consent of

Hewlett-Packard Company.

Support Telephone Numbers

Fifth Edition (April 2007)

Fourth Edition (November 2004)

Third Edition (May 2004)

Second Edition (December 2003)

First Edition (June 2003)

332630-005

Support Telephone Numbers www.hp.com 1

Africa (French-speaking)

Support for Algeria, Benin, Burkina Faso, Cameroon, Chad, Gabon,

Guinea, Ivory Coast, Mauritania, Niger, Senegal, Sierra Leone, Togo,

and Tunisia:

General Information....................................................... +351213176380

Technical Support........................................................... +351213176366

Customer Support Web site ........................... www.hp.com/aa/fre

HP Care Pack Services.....................................................234 1 3204 777

Albania

E-mail.....................................................................T[email protected]

Connect On-Line Customer Care Page ... www.connect-online.hp.com

HP Care Pack Services

Web site .............. www.hp.com/go/hpcarepack/emea/activate

Argentina

Call Center Service Support............................................0-800-555-5000

Local number (Buenos Aires) ....................................54 11 4708 1600

Customer Support Web site ..........................www.hp.com/support

www.hp.com/country/ar/spa/support.html

Armenia

Technical Support...................................................... +7 (095) 797-35 20

Fax............................................................................. +7 (095) 797-35 21

Customer Support (on-line request) .......www.hp.com/country/ru/ru

HP Care Pack Services

Telephone Support................................................. +7 (095) 797-35 25

Web site .............. www.hp.com/go/hpcarepack/emea/activate

2 www.hp.com Support Telephone Numbers

Australia

General Information....................................................................13 23 93

Warranty/Technical Support........................................................13 10 47

Contact/Care Pack Support .........................................................13 11 47

Customer Support Web site ............. www.hp.com/country/au/eng

Austria

General Information

Allgemeine Informationen ...............................................0800 242 242

Technical Support (Business Products)

Technischer Kundendienst (Business-Produkte)..............0810 00 1000

Web sites

HP .............................................................. www.hp.com/at

Support ......................................www.hp.com/country/at/ger

HP Care Pack Services

Contract Customer Telephone Support ...........................0810 00 2000

Web site .............. www.hp.com/go/hpcarepack/emea/activate

Azerbaijan

Technical Support...................................................... +7 (095) 797-35 20

Fax............................................................................. +7 (095) 797-35 21

Customer Support (on-line request) .......www.hp.com/country/ru/ru

HP Care Pack Services

Telephone Support................................................. +7 (095) 797-35 25

Web site .............. www.hp.com/go/hpcarepack/emea/activate

Bahamas

Technical Support............................................................1-800-711-2884

Customer Support Web site ............. www.hp.com/country/cb/eng

Support Telephone Numbers www.hp.com 3

Bahrain

General Information (call center)

and Technical Support ............................................... +971 4 366 2020

Toll-free ....................................................................................800 171

Customer Support Web site .............www.hp.com/country/me/eng

HP Care Pack Services

Telephone Support..................................................... +971 4 390 4785

Web site ....................................... www.hp.com/me/carepack

E-mail .................................................................[email protected]

Barbados

Technical Support............................................................1-800-711-2884

Customer Support Web site ............. www.hp.com/country/cb/eng

Belarus

Technical Support........................................................ (+7) 095-7973520

Fax............................................................................... (+7) 095-7973521

Customer Support (on-line request) .......www.hp.com/country/ru/ru

HP Care Pack Services

Telephone Support................................................. +7 (095) 797-35 25

Web site .............. www.hp.com/go/hpcarepack/emea/activate

Belgium

Technical Support

Warranty and Trade (in country nr only).......................... 078/600 600

Customer Support

Web site ................................................www.hp.com/support

HP Care Pack Services

Telephone support (in country nr only) ............................ 078/250 144

Web site .............. www.hp.com/go/hpcarepack/emea/activate

4 www.hp.com Support Telephone Numbers

Belize

Technical Support................................................... 811+ 1 800 711 2884

Customer Support Web site ..........................www.hp.com/support

www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html

Bermuda

Technical Support............................................................1-800-711-2884

Customer Support Web site ............. www.hp.com/country/cb/eng

Bolivia

Technical Support Apoyo Técnico.........................(0) +54-11-4708-1600

0-800 100-293

Customer Support Web site ..........................www.hp.com/support

www.hp.com/country/bo/spa/support.html

Bosnia-Herzegovina

E-mail.....................................................................T[email protected]

Connect On-Line Customer Care Page ... www.connect-online.hp.com

HP Care Pack Services

Web site .............. www.hp.com/go/hpcarepack/emea/activate

Support Telephone Numbers www.hp.com 5

Brazil

Compaq Customer Assistance Service and Technical Support

Serviço de Atendimento ao Consumidor/Garantia

Contracts....................................................................55-11-4689-2620

Toll-free ..........................................................................0800-55-6404

0800-130-999

55-11 4689 2012

Grande SP....................................................................... 11 5683-5400

Suporte Técnico/Empresas e Contratos (toll-free).............0800-55-6405

Technical Support

Gde Sao Paulo ...........................................................55-11-4004-7751

Rest of country ............................................................0-800-709-7751

Customer Support

Web site ..................www.hp.com/country/br/por/support.html

British Virgin Islands

Technical Support.................................................. 154+ 1-800-711-2884

Customer Support Web site ............. www.hp.com/country/cb/eng

Bulgaria

E-mail.....................................................................T[email protected]

Connect On-Line Customer Care Page ... www.connect-online.hp.com

Customer Support Web site .............. www.hp.com/country/bg/bul

HP Care Pack Services

Telephone Support...................................................................9769562

Web site .............. www.hp.com/go/hpcarepack/emea/activate

6 www.hp.com Support Telephone Numbers

Canada

General Information Informations Générales.................1-800-567-1616

Technical Support Assistance Technique

For continuous quality improvement, calls may be monitored. Afin de

garantir une amélioration continue de la qualité, les appels peuvent

être enregistrés ou suivis.

1-905-206-4663

1-800-474-6836

Ordering Backup Software

Commande de Disquettes de Sauvegarde....................1-800-952-7689

Customer Support Web Site

Emplacement D'internet de Web de Support à la

Clientèle ................www.hp.com/country/ca/eng/support.html

HP Care Pack Les Services Care Pack HP

.........................................................................................1-800-267-5251

.........................................................................................1-800-633-3600

Cayman Islands

Technical Support............................................................1-800-711-2884

Customer Support Web site ............. www.hp.com/country/cb/eng

Chile

Customers and Partners, Contracts ................................ +56-2-290-6500

Toll-free Access (domestic only) .......................................600-600-1122

Santiago..............................................................................562-361-1160

Technical Support Apoyo Técnico.............................. (123) 800-360-999

Customer Support Web site ..........................www.hp.com/support

www.hp.com/country/cl/spa/support.html

China (mainland)

Technical Support/General Information........................86-800-810-5959

86-10-68687980

Web site ........................................... http://e-support.hp.com.cn

Support Telephone Numbers www.hp.com 7

Colombia

Technical Support Apoyo Técnico....................... 01-8000-51-4746-8368

Bogotá (local number).................................................... 571-606-9191

Customer Support Web site ..........................www.hp.com/support

www.hp.com/country/co/spa/support.html

Costa Rica

Technical Support.............................................................0800-011-1046

Customer Support Web site ..........................www.hp.com/support

www.hp.com/country/ns/spa/support.html

Croatia

E-mail.....................................................................T[email protected]

Connect On-Line Customer Care Page ... www.connect-online.hp.com

Customer Support Web site ............... www.hp.com/country/hr/cro

HP Care Pack Services

Telephone Support...............................................................1 6060 200

Web site .............. www.hp.com/go/hpcarepack/emea/activate

Curazao, Netherland Antillas

Technical Support............... English 001 800-872-2881+ 1800 711 2884

Spanish 164+1800 711 2884

Customer Support Web site ............. www.hp.com/country/cb/eng

8 www.hp.com Support Telephone Numbers

Cyprus

Technical Support

Local toll-free ......................................................................800 9 2649

International............................................................ +30 210 60 73 603

Fax.............................................................................. +30 210 60 73 601

Customer Support E-mail Address

Presales Info, Customer Feedback ..................... ccr[email protected]

Mail-in abroad repairs .......................................... [email protected]

Customer Support Web site ...............www.hp.com/country/gr/gre

HP Care Pack Services

Telephone Support

Local toll-free ..................................................................800 9 2649

International ........................................................ +30 210 87 61 880

Web Site ............. www.hp.com/go/hpcarepack/emea/activate

Czech Republic

General Information Obecné Informace ...............................261 108 108

General Information Web site.......................................www.hp.cz

Technical Support Technická Podpora..................................261 307 310

Customer Support Web site .........................................www.hp.cz

HP Care Pack Services

Telephone Support.............................................................261 307 310

Web site ...............................................................www.hp.cz