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HP Vectra User’s Guide

Table of Contents

WELCOME TO YOUR HP VECTRA PC 54

1 SETTING UP YOUR PC 55

UNPACKING YOUR PC 55

CONNECTING THE DISPLAY, MOUSE, AND KEYBOARD 56

CONNECTING TO A NETWORK 57

CONNECTING A PRINTER 58

CONNECTING AUDIO ACCESSORIES 59

CONNECTING A SCSI ACCESSORY 59

CONNECTING THE POWER CORDS 61

STARTING AND STOPPING YOUR PC 63

INSTALLING AN OPERATING SYSTEM 65

INSTALLING THE WINDOWS NT WORKSTATION OPERATING

SYSTEM 66

INSTALLING THE OS/2®OPERATING SYSTEM 69

INSTALLING WINDOWS 95 72

2 USING YOUR PC 75

WORKING IN COMFORT 75

REPETITIVE STRAIN INJURY 75

QUESTIONS AND ANSWERS 75

INSTALLING YOUR DISPLAY 76

WHAT IS DISPLAYED ON THE SCREEN 76

USING A DOCUMENT HOLDER 77

YOUR HP KEYBOARD 77

YOUR DESK 78

YOUR CHAIR 78

YOUR POSTURE 79

YOUR WORKSPACE AND WORK ENVIRONMENT 80

LIGHTING 80

FURTHER SUGGESTIONS 81

SUMMARY RECOMMENDATIONS 81

BIBLIOGRAPHY OF ARTICLES FOR MORE INFORMATION 83

CONFIGURING PASSWORD SECURITY 83

SETTING A PASSWORD 84

USING YOUR CD-ROM DRIVE 85

LOADING A CD 86

EJECTING A CD WHEN THE OPEN/CLOSE BUTTON IS DISABLED 87

TIPS FOR USING YOUR PC 87

3 HOW TO INSTALL ACCESSORIES INSIDE YOUR PC 88

SUPPORTED HP ACCESSORIES 88

REMOVING AND REPLACING THE COVER 89

REPLACING THE COVER AFTER INSTALLING ACCESSORIES 92

MOVING THE POWER SUPPLY 93

REPLACING THE POWER SUPPLY AFTER INSTALLING

ACCESSORIES 94

INSTALLING MEMORY 95

MAIN MEMORY MODULES 95

INSTALLING MORE MEMORY ON THE MGA VIDEO ADAPTER 96

INSTALLING ACCESSORY BOARDS 98

CONFIGURING ACCESSORY BOARDS WITH PLUG AND PLAY 98

INSTALLING THE BOARD 100

INSTALLING DISK DRIVES 103

INSTALLING A HARD DISK DRIVE 104

COMPLETING THE INSTALLATION OF A HARD DISK DRIVE 110

INSTALLING A DRIVE IN A FRONT-ACCESS SHELF 111

INSTALLING A PROCESSOR 114

COMPLETING THE INSTALLATION OF A PROCESSOR 117

4 TROUBLESHOOTING YOUR PC AND USING THE SETUP

PROGRAM 118

SOLVING PROBLEMS 118

IF YOU CANNOT SOLVE THE PROBLEM 119

IF YOUR PC DOES NOT START 119

IF YOUR DISPLAY IS BLANK AND THERE ARE NO ERROR

MESSAGES 119

IF AN ERROR MESSAGE APPEARS 120

IF YOUR PC HAS A HARDWARE PROBLEM 123

IF YOUR DISPLAY DOES NOT WORK 123

IF YOUR KEYBOARD OR MOUSE DOES NOT WORK 124

IF YOUR PRINTER DOES NOT WORK 125

IF THE FLEXIBLE DISK DRIVE DOES NOT WORK 125

IF THE HARD DISK DOES NOT WORK 126

IF AN ACCESSORY BOARD DOES NOT WORK 126

IF YOUR PC HAS A SOFTWARE PROBLEM 127

IF YOU HAVE FORGOTTEN YOUR PASSWORD 127

IF YOU CAN’T START THE SETUP PROGRAM 127

IF THE DATE AND TIME ARE INCORRECT 128

IF YOUR PC HAS AN AUDIO PROBLEM 128

IF THE CD-ROM DRIVE HAS A PROBLEM 129

USING THE HP SETUP PROGRAM 130

STARTING THE SETUP PROGRAM 130

UNDERSTANDING THE SETUP PROGRAM 132

USING THE SCSISELECT UTILITY 137

IF THE SCSI HARD DISK STOPS WORKING 141

IF YOU LOSE THE KEY 141

5 TECHNICAL INFORMATION 142

SYSTEM SPECIFICATIONS 142

AUDIO FEATURES 143

POWER CONSUMPTION INFORMATION 144

THE PC’S MEMORY MAP 145

IRQS, DMAS, AND I/O ADDRESSES USED BY YOUR PC 146

AVAILABLE VIDEO RESOLUTIONS 147

THE PC’S REAR CONNECTORS 148

SYSTEM CONNECTORS AND SWITCHES 149

SYSTEM BOARD CONNECTORS 149

VIDEO ADAPTER SWITCHES 150

SYSTEM BOARD SWITCHES 151

RECYCLING YOUR PC 152

6 HEWLETT PACKARD SUPPORT AND INFORMATION SERVICES

153

INTRODUCTION 153

YOUR HP AUTHORIZED RESELLER 153

HP SUPPORTPACK 154

HP SUPPORT ASSISTANT CD-ROM 154

HEWLETT-PACKARD INFORMATION SERVICES 154

HP FORUM ON COMPUSERVE 154

HP FORUM ON AMERICA ONLINE 155

HP BBS LIBRARY 155

INTERNET—FTP LIBRARY SERVICE 156

ACCESS HP WORLD WIDE WEB SITE 156

HP FAXBACK ON DEMAND—HP FIRST 156

HP AUDIO TIPS (USA ONLY) HP AUTOMATED SUPPORT DIRECTORY156

ORDERING DRIVERS AND BIOS ON DISKETTE{XE "DRIVERS"}{XE

"BIOS"} 157

HP SUPPORT SERVICES 157

HEWLETT-PACKARD TELEPHONE SUPPORT 158

LIFELINE TELEPHONE SUPPORT 159

HP NETWORK PHONE-IN SUPPORT SERVICE (NPS) 159

SUMMARY 160

HEWLETT-PACKARD MARKETING HEADQUARTERS 161

HP WORLD WIDE WEB SERVER 161

HP ANONYMOUS FTP SERVER 161

EUROPEAN CUSTOMER SUPPORT CENTER 161

HP WORLD WIDE WEB SERVER 162

HP ANONYMOUS FTP SERVER 162

EUROPEAN CUSTOMER SUPPORT CENTER 162

GLOSSARY 163

7 REGULATORY INFORMATION AND WARRANTY168

REGULATORY INFORMATION 168

FCC (FOR USA ONLY) 168

HP HARDWARE WARRANTY 170

HP SOFTWARE PRODUCT LICENSE AGREEMENT AND SOFTWARE &

PRODUCT LIMITED WARRANTY 172

WELCOME TO YOUR HP VECTRA PC

Congratulations on the purchase of your new Hewlett-Packard Personal Computer. Your high-

performance HP Vectra PC provides:

• a PentiumTM Pro processor in a Zero Insertion Force (ZIF) socket for easy processor

upgrades

• processor-integrated level-two cache for improved performance

• 16 MB of ECC (error correcting code) memory, upgradeable to 256 MB

• an Ultra VGA PCI (Peripheral Component Interconnect) video controller with 2 MB of

video memory (upgradeable to 4 MB)

• an integrated Enhanced IDE (Integrated Drive Electronics) controller on the PCI bus

supporting Fast IDE and Standard IDE

• an integrated Ultra SCSI controller on the PCI bus supporting Fast-20 SCSI-2 (up to 20

MB-per-second data transfer rate) and SCSI Plug and Play (SCAM) compliant devices

• a 32-bit PCI 100VG/10BaseT Ethernet LAN controller

• seven mass storage shelves:

• five front-access shelves

• two internal shelves

• six slots for accessory boards:

• three 32-bit PCI (Peripheral Component Interconnect) slots

• two 16-bit ISA (Industry Standard Architecture) slots

• one combination ISA or PCI slot

• a quad-speed CD-ROM drive on the SCSI bus

• an integrated SoundBlasterTM 16 audio interface on the ISA bus

• headphones jack, microphone jack, and volume control on the front panel

• MIDI/joystick interface connector, audio Stereo In jack, and audio Stereo Out jack on the

rear panel

• Wavetable upgrade connector on the system board

• one SCSI connector, one parallel port, and two serial ports on the rear panel

• System BIOS and Video BIOS stored in Flash ROMs (for easy upgradeability)

• BIOS support for ISA “Plug and Play” accessory board configuration

• Optimized for 32-bit operating systems.

NOTE The advanced processor installed in your HP Vectra

PC provides the best performance when used with

32-bit operating systems and applications.

1 SETTING UP YOUR PC

This chapter leads you through the first time installation of your HP Vectra PC.

UNPACKING YOUR PC

1 When you receive your PC, unpack all of the components:

• the computer and power cords

• the display and its video cable

• the keyboard and mouse

• the manuals and disk kit.

This Manual Video Cable

Power Cords Display

Computer

Disk kit Mouse

Keyboard

NOTE Device drivers, HP utilities, and an online Network

Administrator Guide are provided in a disk kit.

2 Place the PC on (or under) a sturdy desk with easily accessible power outlets, and enough

space for the keyboard, mouse, and any other accessories.

3 Position the PC so that its rear connectors are easily accessible.

4 Place the display next to the computer.

Installation Tools

No tools are required to install your PC. However, if you plan to install a disk drive or an

accessory board inside your PC, you will need a flat-blade screwdriver. See chapter 3,

How to

Install Accessories Inside Your PC

, for more information on installing accessories.

WARNING: If you are in any doubt that you can lift the PC

and the display safely, do not try to move them

without help.

CONNECTING THE DISPLAY, MOUSE, AND KEYBOARD

1 Connect the display, mouse, and keyboard to the back of the computer. The connectors

are shaped to go in one way only.

2 Tighten the display cable attachment screws.

Mouse Connector

Keyboard Connector

Display Connector

CONNECTING TO A NETWORK

The LAN Adapter installed in your PC may have two RJ-45 connectors (one for 100-Mbit/s

operation and one for 10-Mbit/s operation) or one RJ-45 connector (supporting both 100-Mbit/s

and 10-Mbit/s).

The LAN Adapter can automatically detect which connector or network type is being used.

1 Connect the RJ-45 plug on your network cable to the 100-Mbit/s or 10-Mbit/s LAN

connector on the LAN Adapter as appropriate for your network type. Push the plug into the

connector until the plug clicks into place.

100-Mbit/s

10 Mbit/s

Connect the

network cable to

the 100-Mbit/s or

10-Mbit/s LAN

connector

(Your LAN

adapter may

have one

connector which

supports both

network types.)

2 Attach the other end of the LAN cable to a hub (or into a wall jack that is connected to a

hub).

Let your Network Administrator know you are connecting your PC to the network. Refer to

the online Network Administrator Guide (provided with the disk kit) for instructions on

setting up your PC for a LAN connection.

CONNECTING A PRINTER

If you have a printer, connect its cable to the back of the computer and tighten the attachment

screws. Use these connectors:

• Parallel (25-pin parallel connector) for a parallel device

• Serial A (9-pin serial connector) for a serial device

• Serial B (9-pin serial connector) for a second serial device.

Serial A

Serial B

Parallel