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HP Vectra VE 5/xx

Series 2

User's Guide

NOTICE

Information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including,

but not limited to, the implied warranties of merchantability and fitness for a particular

purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental

or consequential damages in connection with the furnishing, performance, or use of

this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment

that is not furnished by Hewlett-Packard.

This document contains proprietary information which is protected by copyright. All rights are

reserved. No part of this document may be photocopied, reproduced, or translated into another

language without the prior written consent of Hewlett-Packard Company.

Centronics® is a U.S. registered trademark of Centronics Data Computer Corporation.

Matrox® is a registered trademark of Matrox Electronic Systems Ltd.

MGA™ and Millennium™ ae trademarks of Matrox Graphics Inc.

Microsoft® and MS-DOS® are registered trademarks of Microsoft Corporation. Microsoft ,

Windows®, and Windows® 95 are products of Microsoft Corporation.

Novell® and Netware® are registered trademarks of Novell Inc.

O/S2™ is a trademark of International Business Machines Corporation.

Pentium™ is a trademark of Intel Corporation.

UNIX® is a registered trademark of UNIX System Laboratories Inc. in the U.S.A. and other

countries.

©1996 Hewlett-Packard Company

Table of Contents

NOTICE 4

WELCOME TO YOUR HP VECTRA PC 8

1 SETTING UP YOUR PC 9

UNPACKING YOUR PC 9

CONNECTING THE MOUSE, KEYBOARD, AND DISPLAY 11

CONNECTING A PRINTER 11

CONNECTING THE POWER CORDS 12

STARTING THE PC FOR THE FIRST TIME 13

CREATING MASTER DISKETTES 16

2 USING YOUR PC 17

STARTING AND STOPPING YOUR PC 17

STARTING YOUR PC 17

STOPPING YOUR PC 18

THE HP VECTRA KEYBOARD 18

ADVANCED POWER MANAGEMENT 19

HP USER TOOLS 19

DESKTOP MANAGEMENT INTERFACE 19

3 HOW TO INSTALL ACCESSORIES IN YOUR PC 20

SUPPORTED HP ACCESSORIES 20

REMOVING THE COVER 22

REPLACING THE COVER AFTER INSTALLING ACCESSORIES 23

MOVING AND REPLACING THE POWER SUPPLY 23

REPLACING THE POWER SUPPLY AFTER INSTALLING

ACCESSORIES 24

INSTALLING MEMORY 25

MAIN MEMORY MODULES 25

INSTALLING AN OPTIONAL CACHE MEMORY MODULE 27

INSTALLING A VIDEO MEMORY UPGRADE 28

INSTALLING ACCESSORY BOARDS 29

CONFIGURING ACCESSORY BOARDS WITH PLUG AND PLAY 29

CONFIGURING NON-PLUG AND PLAY ISA ACCESSORY BOARDS 29

INSTALLING THE BOARD 30

INSTALLING MASS STORAGE DEVICES 33

CONFIGURING A DEVICE AFTER INSTALLATION 33

CONNECTING IDE DEVICES 33

INSTALLING A FLEXIBLE DISK DRIVE OR A CD-ROM DRIVE IN THE

MIDDLE SHELF 35

INSTALLING AN IDE HARD DISK DRIVE IN THE REAR SHELF 38

INSTALLING AN IDE HARD DISK DRIVE IN THE BOTTOM SHELF 40

INSTALLING A 5.25-INCH DISK DRIVE IN THE BOTTOM SHELF 43

INSTALLING A 3.5-INCH DISK DRIVE IN THE BOTTOM SHELF 46

INSTALLING AN UPGRADE PROCESSOR 49

INSTALLING THE SECURITY BRACKET 50

4 THE HP SETUP PROGRAM 52

USING THE HP SETUP PROGRAM 52

STARTING THE SETUP PROGRAM 52

UNDERSTANDING THE SETUP PROGRAM 54

SETTING PASSWORDS 59

SETTING PASSWORDS 59

AFTER INSTALLING AN IDE DRIVE 61

IF YOU LOSE THE KEY 62

5 TROUBLESHOOTING YOUR PC 63

SOLVING PROBLEMS 63

IF YOUR PC DOES NOT START PROPERLY 63

DISPLAY IS BLANK AND THERE ARE NO ERROR MESSAGES 63

IF YOU ARE UNABLE TO CHANGE ANY VALUES IN

SETUP

64

IF A POST ERROR MESSAGE IS DISPLAYED 65

IF YOUR PC HAS A HARDWARE PROBLEM 66

DISPLAY DOES NOT WORK PROPERLY 67

IF YOUR KEYBOARD OR MOUSE DOES NOT WORK 68

IF YOUR PRINTER DOES NOT WORK 68

IF THE FLEXIBLE DISK DRIVE DOES NOT WORK 69

IF THE HARD DISK DOES NOT WORK 69

IF THE CD-ROM DRIVE DOES NOT WORK 70

IF AN ACCESSORY BOARD DOES NOT WORK 70

IF YOUR PC HAS A SOFTWARE PROBLEM 71

IF YOUR APPLICATION SOFTWARE DOES NOT WORK 71

IF POWER MANAGEMENT DOES NOT WORK 72

IF THE DATE AND TIME ARE INCORRECT 72

CHANGING THE BATTERY 73

IF THE SCSI HARD DISK STOPS WORKING 74

IF YOU LOSE THE KEY 74

6 TECHNICAL INFORMATION 75

SPECIFICATIONS 75

FEATURES 76

POWER CONSUMPTION, WINDOWS 3.11 76

POWER CONSUMPTION, WINDOWS 95 77

IRQS, DMAS, AND I/O ADDRESSES USED BY YOUR PC 78

AVAILABLE VIDEO RESOLUTIONS 79

THE PC'S MEMORY MAP 80

THE PC'S REAR CONNECTORS 81

SYSTEM BOARD CONNECTORS AND SWITCHES 82

RECYCLING YOUR PC 83

7 HEWLETT PACKARD SUPPORT AND

INFORMATION SERVICES 84

INTRODUCTION 84

YOUR HP AUTHORIZED RESELLER 84

HP SUPPORTPACK 85

HP SUPPORT ASSISTANT CD-ROM 85

HEWLETT-PACKARD INFORMATION SERVICES 85

HP FORUM ON COMPUSERVE 85

HP FORUM ON AMERICA ONLINE 86

HP BBS LIBRARY 86

INTERNET—FTP LIBRARY SERVICE 87

ACCESS HP WORLD WIDE WEB SITE 87

HP FAXBACK ON DEMAND—HP FIRST 87

HP AUDIO TIPS (USA ONLY) HP AUTOMATED SUPPORT DIRECTORY 87

ORDERING DRIVERS AND BIOS ON DISKETTE 88

HP SUPPORT SERVICES 88

HEWLETT-PACKARD TELEPHONE SUPPORT 89

LIFELINE TELEPHONE SUPPORT 90

HP NETWORK PHONE-IN SUPPORT SERVICE (NPS) 90

SUMMARY 91

HEWLETT-PACKARD MARKETING HEADQUARTERS 92

HP WORLD WIDE WEB SERVER 92

HP ANONYMOUS FTP SERVER 92

EUROPEAN CUSTOMER SUPPORT CENTER 92

HP WORLD WIDE WEB SERVER 93

HP ANONYMOUS FTP SERVER 93

EUROPEAN CUSTOMER SUPPORT CENTER 93

GLOSSARY 94

7 REGULATORY INFORMATION AND WARRANTY97

REGULATORY INFORMATION 97

FCC (FOR USA ONLY) 97

HP HARDWARE WARRANTY 99

HP SOFTWARE PRODUCT LICENSE AGREEMENT AND SOFTWARE &

PRODUCT LIMITED WARRANTY 101

WELCOME TO YOUR HP VECTRA PC

Congratulations on the purchase of your new Hewlett-Packard desktop PC. Your high-

performance PC provides:

• a Pentium™ processor in a Zero Insertion Force (ZIF) socket for easy processor upgrades

• an optional level-two cache of 256 KB for high performance

• a main memory of 8 MB, upgradeable to 128 MB

• an Ultra VGA PCI (Peripheral Component Interconnect) video controller with 1 MB of

video memory (upgradeable to 2 MB)

• an integrated Enhanced IDE (Integrated Drive Electronics) controller on the PCI bus

supporting Fast IDE and Standard IDE

• three front-access drive shelves (one can be used as an internal shelf)

• one internal drive shelf

• four free slots for accessory boards:

• one 32-bit PCI (Peripheral Component Interconnect) slot

• one 16-bit ISA (Industry Standard Architecture) full length slot

• one 16-bit ISA short slot (16 cm/6.3 inch maximum length)

• one combination ISA or PCI slot

• one parallel port and two serial ports

• preloaded HP utilities to ease system configuration tasks

• BIOS stored in Flash ROM

• BIOS support for ISA “Plug and Play”

• pre-installed Operating system and Software.

Your HP Vectra has other important attributes:

• DMI compliant

• designed for Windows® 95

• Vectra Ergonomic Power Solution — Windows 95 soft power-down using the mouse, and

keyboard power-on

• Energy Star compliant power management

The PC range described in this manual has a power saving capability which complies with

the Environment Protection Agency's (EPA) 30 watt maximum power consumption in

sleep mode, with the exception of those models which are fully loaded multimedia PCs.

The fully loaded multimedia PCs also have energy saving capabilities, but use slightly

more than the maximum 30 watt limit in power saving mode, required for the Energy Star

label approval.

1 SETTING UP YOUR PC

This chapter leads you through the first time installation of your HP Vectra PC.

UNPACKING YOUR PC

1 When you receive your PC, unpack all the components:

• the computer and power cord

• the display and its cables

• the keyboard and mouse

• the manuals.

On some models, the operating system software, drivers, and HP User Tools are preloaded on

the hard disk.

WARNING: If you have any doubt that you can lift the PC or

display safely, do not try to move it without help.

Computer

Typical Display

Computer Power Cord

Mouse

Keyboard

Display Power Cord

Manuals

2 Place the PC on a sturdy desk near to easily accessible power outlets, with enough space for

the keyboard, mouse, and any other accessories.

3 Position the PC so that its rear connectors are easily accessible.

4 Place the display on top of the computer. If you have a large display, place it next to the

computer. Refer to the display’s manual for information about the display.

Installation Tools

No tools are required to set up your PC. However, if you plan to install a disk drive or an

accessory board in your PC, you will need a flat-blade screwdriver. For further information

about installing accessories, refer to chapter 3, “

How to Install Accessories In Your PC

”.

CONNECTING THE MOUSE, KEYBOARD, AND DISPLAY

1 Connect the mouse, keyboard, and display to the back of the computer.

The connectors

are shaped to go in one way only

.

2 Tighten the display cable attachment screws.

Mouse Keyboard Display

CONNECTING A PRINTER

Connect the printer cable to the back of the computer and tighten the attachment screws. Use

the connector labeled:

• Parallel (25-pin parallel connector) for a parallel device

• Serial A (9-pin serial connector) for a serial device

• Serial B (9-pin serial connector) for a second serial device.

Parallel Connector Serial Connector

CONNECTING THE POWER CORDS

1 If fitted, remove the label covering the computer’s power connector.

2 Connect the power cords to the display and the computer.

3 Connect the display’s power cord and the computer’s power cord to a grounded outlet.

(

The connectors are shaped to go in one way only

.)