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HP Vectra VE

5/xxx Series 3

User’s Guide

Notice

The information contained in this document is subject to change

without notice.

Hewlett-Packard makes no warranty of any kind with regard to this

material, including, but not limited to, the implied warranties of

merchantability and fitness for a particular purpose. Hewlett-Packard

shall not be liable for errors contained herein or for incidental or

consequential damages in connection with the furnishing, performance,

or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of

its software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by

copyright. All rights are reserved. No part of this document may be

photocopied, reproduced, or translated to another language without the

prior written consent of Hewlett-Packard Company.

Centronics®is a registered trademark of Centronics Data Computer

Corporation.

Microsoft®and MS-DOS®are registered trademarks of Microsoft

Corporation. Microsoft Windows®, and Windows®95 are products of

Microsoft Corporation.

OS/2 is a registered trademark of International Business Machines

corporation.

Novell®and NetWare®are U.S. registered trademarks of Novell, Inc.

PENTIUMTM is a trademark of Intel Corporation.

UNIX®is a registered trademark of UNIX System Laboratories Inc. in

the U.S.A. and other countries.

Hewlett-Packard France

Grenoble Personal Computer Division

Technical Marketing

38053 Grenoble Cedex 9

France

©1996 Hewlett-Packard Company

User’s Guide

Important Safety Information

iv Francais

Who this Manual is For

This manual is for anyone who wants to do any of the following:

•Set up the PC for the first time

•Configure the PC

•Add accessories to the PC

•Troubleshoot problems on the PC

•Find out where to get more information and support

Important Safety Information

If you have any doubt that you can lift the PC or display safely, do not

try to move it without help.

For your safety, always connect the equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such as

the one provided with this equipment, or one in compliance with your

national regulations. This PC is disconnected from the power by

removing the power cord from the power outlet. This means the PC

must be located close to a power outlet that is easily accessible.

For your safety, never remove the PC’s cover without first removing the

power cord from the power outlet, and any connection to a

telecommunications network. Always replace the cover on the PC

before switching it on again.

Important Ergonomic Information

We recommend strongly that you read the ergonomic information

before using your PC.

For Windows 95 users, open the Start menu in the task bar and choose

Help. Then double-click on the help topic “Working in Comfort”.

For Windows for Workgroups users, open the Program Manager, open

the program group ‘HPUtils’, and double-click on “HP User Tools” icon.

Then click on “Working in Comfort” in the page tagged “Information”.

Contents

English v

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

1 Setting Up and Using Your PC

Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3

Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Your PC’s Hardware Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Starting Your PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Starting Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Stopping Your PC and HP Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Asset Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

PC Identification/Tattoo String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

PC Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Protecting Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting an Administrator and a User Password . . . . . . . . . . . . . . . . . . . . . 9

Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Desktop Management Interface (DMI). . . . . . . . . . . . . . . . . . . . . . . . 10

HP Dynamic Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

vi English

2 How to Install Accessories In Your PC

Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 15

Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 15

Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 16

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing an Optional Cache Memory Module. . . . . . . . . . . . . . . . . . . . . 19

Upgrading Video Memory To Improve Resolution and Increase the Number

of Displayed Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring an IDE Device After Installation . . . . . . . . . . . . . . . . . . . . . 22

Installing a Flexible Disk Drive or a CD-ROM Drive

in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 24

Installing an IDE Hard Disk Drive in the Bottom Shelf. . . . . . . . . . . . . . 26

Installing a Tape Drive in the Bottom Shelf . . . . . . . . . . . . . . . . . . . . . . . 28

Installing an Upgrade/Overdrive Processor . . . . . . . . . . . . . . . . . . . 30

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 33

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

English vii

3 The HP Setup Program

The HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4 Troubleshooting Your PC

HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

If Your PC Does Not Start At All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 44

If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 46

If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 48

Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 51

If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 54

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 55

If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

viii English

If You Need to Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 55

5 Features and Specifications

Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

IRQs, DMAs, and I/O Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Processor Speed Switch SW2 and Bus Speed Jumper J-7 . . . . . . . . . . . 61

Cache Jumper J6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Multipurpose Switch SW1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Power-on Spacebar Feature Jumper JP4. . . . . . . . . . . . . . . . . . . . . . . . . 62

6 Hewlett Packard Support and Information Services

Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . . 65

HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

HP Audio Tips (USA only) HP Automated Support Directory. . . . . . . . 67

Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . 68

English ix

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . 69

Lifeline Telephone Support (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . 69

HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . . 70

Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . . 70

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

xEnglish