HP 6TP59EA Manuale utente

User Guide

L.P.

AMD is a trademark of Advanced Micro Devices,

Inc. Bluetooth is a trademark owned by its

proprietor and used by HP Inc. under license.

Intel, Celeron, Pentium, and Thunderbolt are

trademarks of Intel Corporation or its

subsidiaries in the U.S. and/or other countries.

Windows is either a registered trademark or

trademark of Microsoft Corporation in the

United States and/or other countries.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

First Edition: May 2019

Document Part Number: L54022-001

Product notice

This user guide describes features that are

common to most models. Some features may

not be available on your computer.

Not all features are available in all editions or

versions of Windows. Systems may require

upgraded and/or separately purchased

hardware, drivers, software or BIOS update to

take full advantage of Windows functionality.

Windows 10 is automatically updated, which is

always enabled. ISP fees may apply and

additional requirements may apply over time

for updates. See http://www.microsoft.com.

To access the latest user guides, go to

http://www.hp.com/support, and follow the

instructions to nd your product. Then select

User Guides.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

entire unused product (hardware and software)

within 14 days for a full refund subject to the

refund policy of your seller.

For any further information or to request a full

refund of the price of the computer, please

contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the

computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as

pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the

skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter

comply with the user-accessible surface temperature limits dened by the International Standard for Safety

of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Processor conguration setting (select products only)

IMPORTANT: Select computer products are congured with an Intel® Pentium® N35xx/N37xx series or a

Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer

is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2

processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory

reset to restore the original settings.

vi Processor conguration setting (select products only)

Table of contents

1 Getting started ............................................................................................................................................. 1

Finding information ............................................................................................................................................... 2

2 Components .................................................................................................................................................. 3

Locating hardware ................................................................................................................................................. 3

Locating software .................................................................................................................................................. 3

Right ....................................................................................................................................................................... 4

Left ......................................................................................................................................................................... 6

Display .................................................................................................................................................................... 7

Keyboard area ........................................................................................................................................................ 8

TouchPad ............................................................................................................................................. 8

Lights ................................................................................................................................................... 9

Buttons, speakers, and ngerprint reader ........................................................................................ 10

Special keys ....................................................................................................................................... 11

Action keys ........................................................................................................................................ 13

Hot keys (select products only) ......................................................................................................... 15

Bottom ................................................................................................................................................................. 15

Front ..................................................................................................................................................................... 16

Labels ................................................................................................................................................................... 17

Inserting a SIM card (select products only) ......................................................................................................... 18

3 Network connections ................................................................................................................................... 19

Connecting to a wireless network ....................................................................................................................... 19

Using the wireless controls ............................................................................................................... 19

Wireless button ............................................................................................................... 19

Operating system controls ............................................................................................. 19

Connecting to a WLAN ....................................................................................................................... 20

Using HP Mobile Broadband (select products only) .......................................................................... 20

Using GPS (select products only) ...................................................................................................... 21

Using Bluetooth wireless devices (select products only) ................................................................. 21

Connecting Bluetooth devices ........................................................................................ 21

Using NFC to share information (select products only) .................................................................... 21

Sharing ............................................................................................................................ 22

Connecting to a wired network ............................................................................................................................ 22

Connecting to a local area network (LAN) (select products only) .................................................... 22

Using HP LAN-Wireless Protection (select products only) ................................................................ 23

vii

Turning on and customizing HP LAN-Wireless Protection ............................................. 23

Using HP MAC Address Pass Through to identify your computer on a network (select products only) ............. 24

Customizing MAC Address Pass Through .......................................................................................... 24

4 Navigating the screen .................................................................................................................................. 25

Using TouchPad and touch screen gestures ........................................................................................................ 25

Tap ..................................................................................................................................................... 25

Two-nger pinch zoom ..................................................................................................................... 26

Two-nger slide (TouchPad and Precision TouchPad) ...................................................................... 26

Two-nger tap (TouchPad and Precision TouchPad) ........................................................................ 26

Three-nger tap (TouchPad and Precision TouchPad) ..................................................................... 27

Four-nger tap (TouchPad and Precision TouchPad) ....................................................................... 27

Three-nger swipe (TouchPad and Precision TouchPad) ................................................................. 28

Four-nger swipe (Precision TouchPad) ........................................................................................... 28

One-nger slide (touch screen) ......................................................................................................... 29

Using an optional keyboard or mouse ................................................................................................................. 29

Using an on-screen keyboard (select products only) .......................................................................................... 29

5 Entertainment features ............................................................................................................................... 30

Using a camera (select products only) ................................................................................................................ 30

Using audio .......................................................................................................................................................... 30

Connecting speakers ......................................................................................................................... 30

Connecting headphones .................................................................................................................... 30

Connecting headsets ......................................................................................................................... 31

Using sound settings ......................................................................................................................... 31

Using video .......................................................................................................................................................... 31

Connecting a DisplayPort device using a USB Type-C cable (select products only) ......................... 32

Connecting a Thunderbolt device using a USB Type-C cable (select products only) ....................... 33

Connecting video devices using an HDMI cable (select products only) ............................................ 34

Setting up HDMI audio .................................................................................................... 34

Discovering and connecting wired displays using MultiStream Transport ...................................... 35

Connect displays to computers with AMD or Nvidia graphics (with an optional hub) ... 35

Connect displays to computers with Intel graphics (with an optional hub) ................... 35

Connect displays to computers with Intel graphics (with a built-in hub) ...................... 36

Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 36

Using data transfer .............................................................................................................................................. 36

Connecting devices to a USB Type-C port (select products only) ..................................................... 37

6 Managing power .......................................................................................................................................... 38

Using Sleep and Hibernation ............................................................................................................................... 38

viii

Initiating and exiting Sleep ............................................................................................................... 38

Initiating and exiting Hibernation (select products only) ................................................................. 39

Shutting down (turning o) the computer .......................................................................................................... 39

Using the Power icon and Power Options ............................................................................................................ 40

Running on battery power ................................................................................................................................... 40

Using HP Fast Charge (select products only) .................................................................................... 40

Displaying battery charge ................................................................................................................. 41

Finding battery information in HP Support Assistant (select products only) .................................. 41

Conserving battery power ................................................................................................................. 41

Identifying low battery levels ........................................................................................................... 41

Resolving a low battery level ............................................................................................................ 42

Resolving a low battery level when external power is available ................................... 42

Resolving a low battery level when no power source is available ................................. 42

Resolving a low battery level when the computer cannot exit Hibernation .................. 42

Factory-sealed battery ...................................................................................................................... 42

Running on external power ................................................................................................................................. 42

7 Security ...................................................................................................................................................... 44

Protecting the computer ..................................................................................................................................... 44

Using passwords .................................................................................................................................................. 44

Setting passwords in Windows ......................................................................................................... 45

Setting passwords in Computer Setup ............................................................................................. 45

Managing a BIOS administrator password ........................................................................................ 46

Entering a BIOS administrator password ....................................................................... 47

Using DriveLock Security Options ..................................................................................................... 47

Selecting Automatic DriveLock (select products only) ................................................... 48

Enabling Automatic DriveLock ..................................................................... 48

Disabling Automatic DriveLock .................................................................... 48

Entering an Automatic DriveLock password ................................................ 49

Selecting manual DriveLock ........................................................................................... 49

Setting a DriveLock master password ......................................................... 49

Enabling DriveLock and setting a DriveLock user password ......................................... 50

Disabling DriveLock ........................................................................................................ 51

Entering a DriveLock password ...................................................................................... 51

Changing a DriveLock password ..................................................................................... 51

Windows Hello (select products only) ................................................................................................................. 52

Using antivirus software ...................................................................................................................................... 52

Using rewall software ........................................................................................................................................ 52

Installing software updates ................................................................................................................................. 53

Using HP Client Security (select products only) .................................................................................................. 53

Using HP Device as a Service (select products only) ........................................................................................... 53

Using an optional security cable (select products only) ..................................................................................... 53

Using a ngerprint reader (select products only) ............................................................................................... 53

Locating the ngerprint reader ......................................................................................................... 54

8 Maintenance ............................................................................................................................................... 55

Improving performance ....................................................................................................................................... 55

Using Disk Defragmenter .................................................................................................................. 55

Using Disk Cleanup ............................................................................................................................ 55

Using HP 3D DriveGuard (select products only) ................................................................................ 56

Identifying HP 3D DriveGuard status .............................................................................. 56

Updating programs and drivers .......................................................................................................................... 56

Cleaning your computer ...................................................................................................................................... 56

Cleaning procedures .......................................................................................................................... 57

Cleaning the display ........................................................................................................ 57

Cleaning the sides or cover ............................................................................................. 57

Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 57

Traveling with or shipping your computer .......................................................................................................... 57

9 Backing up, restoring, and recovering ........................................................................................................... 59

Backing up information and creating recovery media ........................................................................................ 59

Using Windows tools ......................................................................................................................... 59

Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 59

Restoring and recovery ........................................................................................................................................ 60

Restoring, resetting, and refreshing using Windows tools .............................................................. 60

Recovering using HP Recovery media ............................................................................................... 60

Changing the computer boot order ................................................................................................... 60

10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 61

Using Computer Setup ......................................................................................................................................... 61

Starting Computer Setup .................................................................................................................. 61

Navigating and selecting in Computer Setup ................................................................................... 61

Restoring factory settings in Computer Setup ................................................................................. 61

Updating the BIOS ............................................................................................................................. 62

Determining the BIOS version ......................................................................................... 62

Downloading a BIOS update ........................................................................................... 62

Changing the boot order using the f9 prompt .................................................................................. 63

TPM BIOS settings (select products only) ........................................................................................................... 63

Using HP Sure Start (select products only) ......................................................................................................... 64