HP CQ58-bf0 Manuale
HP 2000 Notebook PC
Compaq Presario CQ58
Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks
of Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel, Pentium, and Core are
trademarks of Intel corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2012
Document Part Number: 698902-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Finding your hardware and software information ......................................................................... 4
Locating hardware .................................................................................................... 4
Locating software ..................................................................................................................... 4
Right side ................................................................................................................................ 4
Left side .................................................................................................................................. 5
Front ....................................................................................................................................... 6
Display ................................................................................................................................... 7
Top ........................................................................................................................................ 8
TouchPad ................................................................................................................. 8
Lights ....................................................................................................................... 9
Button .................................................................................................................... 10
Keys ...................................................................................................................... 11
Bottom .................................................................................................................................. 12
3 Illustrated parts catalog .................................................................................................. 13
Serial number location ............................................................................................................ 13
Computer major components ................................................................................................... 14
Display assembly components ................................................................................................. 17
Mass storage devices ............................................................................................................. 19
Miscellaneous parts ................................................................................................................ 20
Sequential part number listing .................................................................................................. 21
4 Removal and replacement procedures ............................................................................ 23
Preliminary replacement requirements ....................................................................................... 23
Tools required ......................................................................................................... 23
Service considerations ............................................................................................. 23
Plastic parts ............................................................................................. 23
Cables and connectors ............................................................................. 24
Drive handling ......................................................................................... 24
Grounding guidelines .............................................................................................. 25
Electrostatic discharge damage .................................................................. 25
Packaging and transporting guidelines ........................................ 26
Workstation guidelines .............................................................. 26
v
Equipment guidelines ................................................................. 27
Component replacement procedures ........................................................................................ 28
Serial number ......................................................................................................... 28
Computer feet ......................................................................................................... 29
Battery ................................................................................................................... 30
Service door ........................................................................................................... 31
Hard drive ............................................................................................................. 32
Optical drive .......................................................................................................... 34
WLAN module ........................................................................................................ 36
Memory module ...................................................................................................... 37
RTC battery ............................................................................................................ 38
Keyboard ............................................................................................................... 39
Top cover ............................................................................................................... 41
Power button board ................................................................................................. 44
Speaker assembly ................................................................................................... 45
TouchPad button board ............................................................................................ 46
USB board ............................................................................................................. 47
Security cable lock .................................................................................................. 48
Power connector ..................................................................................................... 49
Display assembly .................................................................................................... 50
System board ......................................................................................................... 57
Fan/heat sink assembly ........................................................................................... 60
.............................................................................................................................. 63
5 Specifications .................................................................................................................. 64
Computer specifications .......................................................................................................... 64
39.6-cm (15.6-in) display specifications .................................................................................... 65
Hard drive specifications ........................................................................................................ 66
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 67
............................................................................................................................................ 68
6 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 69
Starting Setup Utility (BIOS) ..................................................................................................... 69
Updating the BIOS ................................................................................................................. 69
Determining the BIOS version ................................................................................... 69
Downloading a BIOS update .................................................................................... 70
Using System Diagnostics ........................................................................................................ 70
7 Backing up, restoring, and recovering ............................................................................ 72
Creating recovery media and backups ..................................................................................... 72
vi
Creating recovery media .......................................................................................... 73
Restore and recovery .............................................................................................................. 74
Using Windows Refresh for quick and easy recovery ................................................... 76
Remove everything and reinstall Windows ................................................................. 76
Recovering using HP Recovery Manager .................................................................... 77
What you need to know ............................................................................ 77
Using the recovery partition to recover a minimized image (select models
only) ....................................................................................................... 77
Using recovery media to recover ................................................................ 78
Changing the computer boot order ............................................................. 78
Removing the recovery partition ................................................................................ 78
8 Power cord set requirements .......................................................................................... 80
Requirements for all countries .................................................................................................. 80
Requirements for specific countries and regions ......................................................................... 81
9 Recycling ........................................................................................................................ 83
Index ................................................................................................................................. 84
vii
viii
1 Product description
Category Description AMD
UMA
HP Pavilion G6 Notebook PC √
Processors
AMD C60 1.333 GHz/1.0 GHz, 1 MB L2 cache, 10666 MHz), Dual
9 W
√
AMD E300 (1.3 GHz, 1 MB L2 cache, 10666 MHz), Dual 18 W √
Chipset AMD A50M FCH √
Graphics AMD Radeon HD 6290 √
AMD Radeon HD 6310 √
Panel 39.6-cm (15.6-in) HD LED BrightView (1366 x 768) √
16:9 wide aspect ratio √
Memory 1 customer-accessible/upgradable SODIMM slots:
●DDR3-10666 MHz Single Channel Support (DDR3L-1600/
DDR3-1333 downgrade to 1066)
√
Supports up to 4GB of system memory in the following configurations:
●4096 MB (4096 MB × 1) √
●2048 MB (2048 MB × 1) √
Hard drives Supports the following 7.0/9.5 mm, 6.35-cm (2.5 in) SATA hard
drives:
●320 GB, 5400 rpm √
Optical drives 12.7 mm (0.50-in) fixed SATA tray load √
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive √
Supports Zero-Power ODD √
Webcam HP TrueVision HD camera (1280x720 by 30 frames per second), fixed
angle, with activity light and single digital microphone
√
Audio High-definition audio supports:
Microsoft® premium requirements with HP Altec Lansing speakers (2)
SRS Premium Sound technology
√
Ethernet Integrated 10/100 network interface card (NIC) √
1
Category Description AMD
UMA
Integrated wireless local area network (WLAN) options by way of
wireless module and 1wireless antennas built into display assembly
√
Supports the following WLAN formats:
(802.11b/g/n)
External media card Digital Media Slot supporting SD, SDHC, SDXC (UHS104 compliant),
and MMC
√
Internal card One half-size Mini Card slot for WLAN √
Ports Audio-in (digital microphone) √
Audio-out (stereo headphone) √
Hot plug/unplug with auto-detect for correct output to wide-aspect vs.
standard aspect video
√
RJ-45 (Ethernet) √
Three USB 2.0 ports √
VGA (Dsub 15-pin) supporting the following:
●2048 x 1536 external resolution @ 75 Hz
●2048 x 1536 external resolution @ 85 Hz
√
AC Smart Pin adapter √
Keyboard/pointing
devices
39.62-cm (15.6-in), full-size, textured keyboard √
TouchPad with 2 buttons (multitouch gestures, 2-finger scrolling, pinch
zoom, and taps enabled as default)
√
Power requirements 6-cell, 2.22 Ah, 47 Wh battery √
Batteries support fast charge √
65 W AC Smart adapter with localized cable plug support (1 M power
cord)
√
Security Security Lock √
Operating system Preinstalled:
Windows 8® Standard (64 bit) √
Serviceability End-user replaceable parts:
AC adapter √
Battery (system) √
Hard drive √
Memory module √
2 Chapter 1 Product description
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