HP Pavilion zd8000 - Notebook PC Manuale

Maintenance and Service

Guide

HP Pavilion zd8000 Notebook PC

Document Part Number: 372712-001

January 2005

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts; troubleshooting notebook problems; and performing

notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel and Pentium are trademarks or registered trademarks of

Intel Corporation or its subsidiaries in the United States and other

countries. Bluetooth is a trademark owned by its proprietor and used by

Hewlett-Packard Company under license. SD logo is a trademark of its

proprietor.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion zd8000 Notebook PC

First Edition January 2005

Document Part Number: 372712-001

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.4 External Components. . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18

2 Troubleshooting

2.1 Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–5

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . . 3–8

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–9

3.5 Media Center Edition Accessories . . . . . . . . . . . . . 3–10

3.6 Miscellaneous (Not Illustrated) . . . . . . . . . . . . . . . 3–11

3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–14

4 Removal and Replacement Preliminaries

4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.7 Mini PCI Communications Card . . . . . . . . . . . . . . 5–15

5.8 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Infrared Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . 5–38

5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40

5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

5.17 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49

5.18 Digital Drive Board . . . . . . . . . . . . . . . . . . . . . . . 5–52

5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . 5–54

5.20 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . 5–58

5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The HP Pavilion zd8000 Notebook PC offers advanced

modularity, Intel® Mobile Pentium® 4 processors, and extensive

multimedia support.

HP Pavilion zd8000 Notebook PC

1–2 Maintenance and Service Guide

Product Description

1.1 Features

■The following processors are available, varying by

notebook model:

❏Intel Pentium 4 560 (3.6-GHz) with 800-MHz front

side bus (FSB) with HT Technology

❏Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with

HT Technology

■The following displays are available, varying by

notebook model:

❏17.0-inch WSXGA+WVA (1680 × 1050) with

Brightview TFT display with over 16.7 million colors

❏17.0-inch WXGA+WVA (1440 × 900) with Brightview

TFT display with over 16.7 million colors

❏17.0-inch WXGA+WVA (1440 × 900) TFT display with

over 16.7 million colors

■100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by

notebook model

■256-MB DDR2 synchronous DRAM (SDRAM) at 400 and

533 MHz, expandable to 2.0 GB

■Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by notebook model

■Full-size Windows keyboard with full-size numeric keypad

■TouchPad pointing device, including a dedicated vertical

scroll region and a button that enables/disables TouchPad

operation.

■Integrated 10 Base-T/100 Base-TX Ethernet local area

network (LAN) network interface card (NIC) with RJ-45 jack

Product Description

Maintenance and Service Guide 1–3

■Integrated high-speed 56K modem with RJ-11 jack

■Integrated wireless support for Mini PCI IEEE 802.11b and

802.11b/g WLAN device

■Support for one Type II PC Card slot, with support for both

32-bit (CardBus) and 16-bit PC Cards

■External 180- and 135-watt AC adapter with 3-wire power

cord, varying by notebook model

■12-cell Li-Ion battery pack

■Stereo speakers with volume up, volume mute, and volume

down buttons

■Support for the following optical drives:

❏8X Max DVD±RW/R and CD-RW Combo Drive

❏24X Max DVD/CD-RW Combo Drive

■Connectors:

❏External monitor

❏Universal Serial Bus (USB) v. 2.0 (four ports)

❏RJ-11 (modem)

❏RJ-45 (network)

❏Audio-out (headphone)

❏Audio-in (microphone)

❏Power

❏IEEE 1394 (select models only)

❏S-Video-out (select models only)

❏Infrared

❏Expansion port 2

❏Digital Media Slot

❏Digital drive bay

❏ExpressCard

1–4 Maintenance and Service Guide

Product Description

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password,

follow these steps to clear the password. These steps also

clear CMOS:

1. Prepare the notebook for disassembly (refer to Section 5.3,

“Preparing the Notebook for Disassembly,” for more

information).

2. Remove the real time clock (RTC) battery (refer to

Section 5.16, “System Board,” for more information on

removing and replacing the RTC battery).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any

battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

1.3 Power Management

The notebook comes with power management features that

extend battery operating time and conserve power. The

notebook supports the following power management features:

■Standby

■Hibernation

■Setting customization by the user

■Hotkeys for setting the level of performance

■Battery calibration

■Lid switch standby/resume

■Power/standby button

■Advanced Configuration and Power Management (ACPM)

compliance

Product Description

Maintenance and Service Guide 1–5

1.4 External Components

The external components on the front of the notebook are shown

below and described in Table 1-1.

Front Components

Table 1-1

Front Components

Item Component Function

1 Display release latch Opens the notebook.

2 Stereo speakers (2) Produce stereo sound.

3 Power/standby light ■On: Notebook is turned on.

■Blinking: Notebook is in standby.

■Off: Notebook is off.

4Batterylight ■On: Battery pack is charging.

■Blinking: Battery pack has reached a

low-battery condition.

5 AC power light On: Notebook is receiving AC power.

6 Hard drive activity light On: A notebook drive is being accessed.

1–6 Maintenance and Service Guide

Product Description

The external components on the right side of the notebook are

shown below and described in Table 1-2.

Right-Side Components

Table 1-2

Right-Side Components

Item Component Function

1 Digital Media Slot Supports the following optional digital

media: Secure Digital (SD) Memory Card,

Secure Digital Input/Output (SD I/O),

Memory Stick, Memory Stick Pro,

MultiMediaCard, xD-Picture Card, and

SmartMedia card.

2 ExpressCard slot Supports an optional ExpressCard.

3 1394 port Connects an optional 1394a device such

as a scanner, digital camera, or digital

camcorder.

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