IBM InfoPrint 20 Manuale utente

IBM InfoPrint 20

User’sGuide--WebVersion

S544-5516-W1

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IBM InfoPrint 20

User’sGuide--WebVersion

S544-5516-W1

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Note!

Before using this information and the product it supports, be sure to read the general information under “Appendix F. Notices”

on page 175.

First Edition (March 1998)

This is the CD-ROM/Web version of S544-5516-00. It contains information and corrections that were unavailable

when S544-5516-00 went to press. Revisions are marked.

The following paragraph does not apply to any other country where such provisions are inconsistent with local law.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow

disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

Changes are made periodically to this publication.

Requests for IBM publications should be made to your IBM representative or to the IBM branch office serving your

locality. If you request publications from the address given below, your order will be delayed, because publications

are not stocked there.

A Reader’s Comment Form is provided at the back of this publication. You may also send comments by fax to

1-800-524-1519, by e-mail to [email protected], or by regular mail to:

Department H7FE Building 003G

IBM Printing Systems Company

Information Development

PO Box 1900

Boulder CO USA 80301-9191

IBM may use or distribute whatever information you supply in any way it believes appropriate without incurring any

obligation to you.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Contents

About This Book........................vii

Conventions Used........................vii

Related Publications .......................vii

Safety Notices .........................vii

Safety Precautions .......................viii

Electrical Safety .......................viii

Fire Safety .........................viii

Lightning Safety .......................viii

Laser Safety.........................viii

Chapter 1. About Your Printer ...................1

Standard Features ........................2

Optional Features ........................3

Technical Support ........................3

Ordering Supplies ........................4

Memory Requirements ......................4

The InfoPrint 20 CD-ROM .....................5

Obtaining Documents, Drivers, and Utilities from the Web .........6

Obtaining Code Updates from the Web ................6

Chapter 2. Installing Your Printer ..................7

Installation Checklist .......................7

Unpacking and Setting Up the Printer .................7

Applying the Operator Panel Overlay .................8

Powering On the Printer .....................10

Selecting a Language ......................11

Connecting the Parallel Cable ...................11

Installing Printer Drivers .....................13

Chapter 3. Using the Operator Panel ................15

Understanding the Operator Panel Indicator Lights............15

Using the Operator Panel Keys ...................16

Navigating Menus........................17

Locking Menus ........................18

Printing the Printer Configuration Page ...............18

Other Operator Panel Tasks ....................20

Making Duplex or Simplex Printing the Printer Default .........20

Canceling a Print Job .....................21

Printing the Ethernet Network Interface Card Configuration Page .....21

Printing the Token-Ring Network Interface Card Configuration Page ....21

Printing a List of PCL5e Fonts ..................22

Printing a List of PostScript Fonts .................22

Printing a List of IPDS Resident Fonts ...............22

Adjusting Print Density .....................22

Changing the Power Savings (Sleep Mode) Interval ..........23

Changing the Language Shown on the Display Panel..........23

Chapter 4. Paper Handling ....................25

Selecting Paper and Other Printable Material..............25

Selecting Labels and Transparencies................26

Auxiliary Tray Paper Specifications ................27

A4/Letter Tray Paper Specifications ................28

A3/Ledger (11 x 17) Tray Paper Specifications ............29

Envelope Tray Paper Specifications ................29

2000-Sheet Input Drawer Paper Specifications ............30

Loading Print Media into the Printer .................30

Loading Letterhead and Prepunched Paper .............30

Loading the A4/Letter Paper Tray .................31

Loading the A3/Ledger (11 x 17) Paper Tray .............33

Using the Auxiliary Tray.....................37

Loading Envelopes into the Envelope Tray..............41

Loading Paper into the 2000-Sheet Input Drawer ...........44

Common Paper Handling Tasks...................47

Selecting The Default Input Tray .................48

Defining the Auxiliary Tray Paper Size ...............48

Turning Tray Switching On or Off .................48

Making Duplex or Simplex Printing the Printer Default .........49

Changing the Default PCL Page Size ...............50

Defining Custom Form Sizes for IPDS ...............50

Chapter 5. Clearing Jams ....................53

Typical Causes of Paper Jams ...................53

Handling Precautions ......................54

Procedure...........................54

Main Paper Path Jams .....................54

Fuser Area Jams .......................59

Duplex Unit Jams .......................61

2000-Sheet Input Drawer Jams ..................63

Chapter 6. Operator Panel Menus .................65

Test Menu ..........................66

Reset Menu ..........................67

Paper Menu ..........................68

Custom Forms Menu (IPDS) ....................72

Configuration (Config) Menu ....................72

Memory Configuration (Memconfig) Menu ...............74

Parallel Menu .........................75

PCL Menu ..........................76

PS Menu ...........................78

IPDS Menu ..........................79

Token Ring Menu ........................85

Ethernet Menu .........................88

Coaxial SCS Menu .......................90

Twinax SCS Menu .......................93

Coax Setup Menu........................95

Twinax Setup Menu .......................96

Coax DSC/DSE Menu ......................98

Machine Information Menu ....................99

Language Menu ........................100

Chapter 7. Maintaining the Printer ................101

Replacing Supplies .......................101

Changing the Toner Cartridge ...................101

Changing the Usage Kit .....................104

Cleaning the Printer.......................110

Checking the Power Cord ....................111

Chapter 8. Installing Printer Options................113

Handling Static Sensitive Devices .................113

iv InfoPrint 20: User’s Guide -- Web Version

SIMMs and Hard Drives .....................113

Removing the Side Cover ...................113

Installing a SIMM ......................114

Installing a Hard Drive.....................115

Reinstalling the Side Cover ...................116

Network Interface Cards .....................117

Installing a Network Interface Card ................118

The Duplex Unit ........................120

Installing The Duplex Unit ...................120

Removing the Duplex Unit ...................123

The 500-Sheet Paper Tray ....................125

Installing 500–Sheet Paper Trays.................125

Removing 500–Sheet Paper Trays ................129

The Envelope Tray .......................131

Installing the Envelope Tray...................131

Removing the Envelope Tray ..................131

The 2000-Sheet Input Drawer ...................131

Installing the 2000-Sheet Input Drawer...............132

Removing the 2000-Sheet Input Drawer ..............138

Chapter 9. Configuring Printer Network Addresses ..........141

Setting IP, Subnet Mask, and Gateway Addresses ...........141

Setting the Locally Administered MAC Address (LAA) ..........142

Appendix A. Troubleshooting ..................143

Troubleshooting Checklist ....................143

Appendix B. Print Quality Problems ................149

Print Is Too Light........................150

Toner Spots on the Print .....................150

Repetitive Marks on the Print ...................151

Random Deletions or Light Areas on the Print .............151

Vertical Marks on the Print ....................151

Vertical Bands of Deletions or Light Areas on the Print ..........152

Entire Print is Black.......................152

Entire Print Is Blank ......................152

White Spots Within Black Image Area ................153

Printed Image Rubs Off or Smears .................153

The Print Is Damaged......................153

The Printed Image Is Blurred ...................154

Appendix C. Printer Messages ..................155

Status Messages .......................155

Error Messages ........................160

Appendix D. Specifications and Repackaging ............167

Printer Specifications ......................167

Cartridge Specifications .....................168

Repackaging the Printer .....................168

Appendix E. Repair Inventory Worksheet ..............173

Customer Information ......................173

Inventory Checklist .......................173

Appendix F. Notices ......................175

Trademarks..........................175

Contents v

Energy Star .........................175

Glossary ..........................177

Index ............................183

Readers’ Comments — We’d Like to Hear from You .........193

vi InfoPrint 20: User’s Guide -- Web Version

About This Book

This book is designed to help you use the InfoPrint 20. It describes how to:

vUse the operator panel to navigate menus and control the printer

vLoad and select paper and other print materials

vClear paper jams

vChange printer supplies

vInstall printer options

vTroubleshoot printer problems

vInterpret messages displayed on the operator panel

Conventions Used

Names of keys on the operator panel are shown in bold typeface. For example:

vPress the Enter key.

vPress Enter.

Related Publications

The following books contain information that relates to the InfoPrint 20. Note that all

InfoPrint 20 books are available on the CD-ROM that ships with the printer, they are

also available on the web (see “Obtaining Documents, Drivers, and Utilities from the

Web”on page 6).

vIBM InfoPrint 20: Quick Reference Card, G544-5512, provides quick access to

information such as using the operator panel, navigating menus, calling IBM for

technical assistance, and clearing paper jams.

vIBM InfoPrint 20: Quick Setup Poster, S544-5515, shows how to set up the

InfoPrint 20.

vIBM InfoPrint 20: Safety and Warranty Information, G544-5524, contains safety

notices and warranty information in several languages.

vIBM Network Printers: Ethernet and Token Ring Configuration Guide, G544-5240,

describes how to configure the Ethernet and token-ring network interface cards.

vIBM Network Printers: Ethernet and Token Ring Quick Configuration Guide,

G544-5499, is a condensed version of IBM Network Printers: Ethernet and Token

Ring Configuration Guide. It is shipped with the network interface cards.

vIBM Network Printers: Twinax/Coax Configuration Guide, G544-5241, describes

how to configure the twinax and coax network interface cards. This book is

shipped with the cards.

vIBM Network Printers: PCL5e and PostScript Technical Reference, S544-5344,

contains technical reference information about PCL5e and PostScript support.

vIBM Network Printers: IPDS and SCS Technical Reference, S544-5312, contains

technical reference information about InfoPrint 20 IPDS and SCS support.

Safety Notices

There are two types of safety notices:

DANGER indicates the presence of a hazard that has the potential of causing death

or serious injury.

CAUTION indicates the presence of a hazard that has the potential of causing

moderate or minor personal injury.

Safety Precautions

Electrical Safety

This printer is inspected and listed by recognized national testing laboratories, such

as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards

Association (CSA) in Canada. Listing of a product by a national testing laboratory

indicates that the product is designed and manufactured in accordance with national

requirements intended to minimize safety hazards. IBM equipment meets a very

high standard of safety in design and manufacture. Remember, however, that this

product operates under conditions of high electrical potentials and heat generation,

both of which are functionally necessary.

Note: In the U.S.A. and Canada, this product is equipped with a required,

country-approved plug for the user’s safety. Use it in conjunction with a

correctly grounded receptacle. In all other countries, the power cable is

supplied without a plug. You must provide the appropriate plug and

compatible receptacle. Understand the electrical standards of your country,

and use only an approved plug. Your IBM marketing representative has

information on the voltage requirements in your country.

Fire Safety Because the paper and toner used in the printer can burn, you should take normal

precautions to prevent fire. These precautions include common-sense measures,

such as keeping potentially combustible materials (for example, curtains and

chemicals) away from the printer, providing adequate ventilation and cooling,

limiting unattended operation, and having trained personnel available and assigned

to the printer.

Lightning Safety

To avoid personal risk, do not install or reconfigure a communication port or a

teleport during an electrical storm.

Laser Safety This printer complies with the performance standards set by the U.S. Food and

Drug Administration for a Class 1 Laser Product. This means that the printer

belongs to a class of laser products that does not produce hazardous laser

radiation in a customer accessible area. This classification was accomplished by

providing the necessary protective housing and scanning safeguards to ensure that

laser radiation is inaccessible or within Class 1 limits.

There are various tool-operated machine covers that should be moved, removed, or

replaced only by trained service personnel. There are no operator controls or

adjustments associated with the laser.

No operator maintenance is required to keep the product in compliance as a Class

1 Laser Product. No adjustments that affect laser operation or power are accessible

to the operator.

This printer is a Class 1 Laser Product that contains an enclosed Class 3B laser.

viii InfoPrint 20: User’s Guide -- Web Version

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