Infatrac MS121A Manuale utente

Wireless Industrial Alarm Adapter

User Manual

Rev. A

Issue Date: 08172015

Document Number: 00101

IMPORTANT NOTES

Device registration must be completed before installing your MS121A. You may register

online at www.infatrac.com/registration-portal.html.

These instructions are intended to be used by a professional installation technician. If

you are not a qualified professional, please be advised.

FORWARD

The Wireless Industrial Alarm Adapter (MS121A) by Infatrac focuses on providing the

best cellular alarm communicator for the security industry. Alternative communication

methods are critical due to outdated technology. Cellular alarm communicators

update industrial analog alarm panels with a stable connection, replacing one of the

dedicated landlines to the master control unit. The MS121A transmits alarm signals from

the fire panel over the cellular network to our cloud based software called Sinapsium© .

TECHNICAL SUPPORT CONTACT INFORMATION

Technical support for all Infatrac products is available:

Monday –Friday: 9am –5pm PT

Toll Free: (877) 262-6539

ABOUT THIS MANUAL

This manual assumes that you have basic security system installation skills such as

measuring voltages, stripping wire, properly connecting wires together, connecting

wires to terminals, and checking phone lines. It also assumes that you have a familiarity

with the proper installation and programming tasks related to various alarm panels.

The material and instructions covered in this manual have been carefully checked for

accuracy and are presumed to be reliable. However, Infatrac assumes no responsibility

for inaccuracies and reserves the right to modify and revise this manual without notice.

REPAIR AND WARRANTY

If trouble is experienced with the Wireless industrial Alarm Adapter (MS121A) please

contact Infatrac Technical Support for trouble shooting, repair and (or) warranty

information. The dealer or end user should not attempt any repair to the Wireless

industrial Alarm Adapter. Repair of this equipment should only be referred to qualified

technical personnel.

Infatrac will repair or replace (our option) inoperative units for up to one year from date

of manufacture. This excludes damage due to lightning or installer error. Unauthorized

modifications void this warranty. Infatrac is not responsible for incidental or

consequential damages. Liability is limited to the price of the unit. This is the exclusive

warranty and no other warranties will be honored, whether expressed or implied.

An RMA must be assigned before returning product. You may obtain an RMA via phone

at (877) 262-6539 option 2, or via email at support@Infatrac.com.

Note: RMA number must be on the outside of box or product will not be accepted.

TERMS AND CONDITIONS FOR USE

The Wireless Industrial Alarm Adapter (WIAA) CDMA Series is an accessory to alarm

communication systems. It does not offer guaranteed protection against fire. Any alarm

communication system is subject to compromise or failure.

The Infatrac unit will not work without power. Electrically powered devices will not work

if the power supply is off for any reason, however briefly.

The cellular radio network, needed to transmit alarm signals from protected premises to

a central monitoring station, may be inoperable or temporarily out of service. Cellular

radio networks are also subject to compromise by sophisticated methods of attack.

This equipment, like any other electrical device, is subject to component failure.

Although this equipment is designed to be long lasting, the electrical components

could fail at any time.

These Terms and Conditions are a legal contract between you and Infatrac for the title

to and use of the Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE

TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY

AND INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND

CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELY RETURN THE UNUSED

PRODUCT FOR A COMPLETE REFUND. You agree to accept sole responsibility for any

misuse of the Product by you; and, in addition, any negligent or illegal act or omission of

your or your agents, contractors, servants, employees, or other users of the Product so

long as the Product was obtained from you, in the use and operation of the Product.

TABLE OF CONTENTS

1GENERAL DESCRIPTION AND OPERATION .......................................................................... 1

1.1 ALARM FORMAT SUPPORT ........................................................................................... 1

1.2 LINE SUPERVISION / LINE FAULT CONDITION .............................................................. 1

1.3 UL LISTED......................................................................................................................... 1

2INSTALLATION GUIDE ............................................................................................................. 1

2.1 STEP 1: ACTIVATION ...................................................................................................... 1

2.2 STEP 2: REGISTRATION ................................................................................................... 2

2.3 STEP 3: INSTALLATION.................................................................................................... 3

3ACCESSING THE GRAPHICAL USER INTERFACE (GUI)........................................................ 4

3.1 STEPS TO PROGRAM YOUR MS121A ........................................................................... 4

3.2 GUI COMMAND LIST ..................................................................................................... 4

3.3 FIRMWARE UPGRADE PROCESS .................................................................................. 5

3.4 ACC COMMANDS ........................................................................................................ 5

3.5 Verifying MS121A normal operation .......................................................................... 7

3.6 Periodic testing of MS121A in normal operation ............................................................ 7

4TROUBLESHOOTING ............................................................................................................. 10

5APPENDIX.............................................................................................................................. 10

5.1 PRODUCT LABEL .......................................................................................................... 10

5.2 REAR PANEL ................................................................................................................. 11

5.3 FRONT PANEL............................................................................................................... 12

5.4 DEVICE SPECIFICATIONS ............................................................................................ 13

5.5 INSTALLATION SETUP DIAGRAM................................................................................. 15

5.6 ACCESSORIES LIST ....................................................................................................... 16

6FCC COMPLIANCE STATEMENT.......................................................................................... 16

7Maintenance of MS121A backup battery ...................................................................... 17

1GENERAL DESCRIPTION AND OPERATION

The Wireless Industrial Alarm Adapter (MS121A) is a monitoring solution for your backup

phone line requirement on industrial Fire Alarm Control Panels (FACP). The MS121A

eliminates the phone line (POTS) connected to an alarm panel (line 2) on traditional Fire

Alarm Control Panels (FACP). The MS121A is designed to receive all alarm signal data

from your FACP by way of a Telco line interface. This data is then transmitted to a

preconfigured host server (defaulting to our Sinapsium© Monitoring Center).

1.1 ALARM FORMAT SUPPORT

The Wireless Industrial Alarm Adapter (MS121A) converts tones transmitted across line 2

of any Fire Alarm Control Panel (FACP). It is designed to capture all received fire alarm

tone signals, digitize them, and subsequently upload them to a cloud server where the

data can be parsed in any desired format. Therefore, the MS121A, as a data relaying

device, is compatible with alarm formats including but not limited to ContactID.

1.2 LINE SUPERVISION /LINE FAULT CONDITION

The Wireless Industrial Alarm Adapter (MS121A) is designed for use with all Fire Alarm

Control Panels (FACP) that do not utilize line supervision / line fault condition monitoring

on its secondary communication channel (line 2). For Fire Alarm Control Panels (FACP)

utilizing line supervision, please consult our support department for additional

specialized procedures by calling (877) 262-6539 option 2 or support@infatrac.com.

1.3 UL LISTED

The Wireless Industrial Alarm Adapter (MS121A) is UL 864 listed and certified, establishing

it as suitable for industrial and fire system applications. The MS121A is not to be used for

off-premise signaling to a supervising station.

2INSTALLATION GUIDE

Setup and installation of your MS121A is simple, straightforward, and consists of 3 steps:

activation, registration, and installation.

2.1 STEP 1: ACTIVATION

To activate your MS121A contact Infatrac by calling our toll free number (877) 262-6539.

You should be prepared to provide the MEID and Serial Number (S/N) of your MS121A,

which can be found on the label applied to the bottom of your MS121A (see Appendix

5.1).

To verify that your device has been activated, the Wireless Signal Strength LEDs should

indicate that your device is connected to cellular service (see Appendix 5.3). If your

device is having trouble connecting please review Section 4 –Troubleshooting or

contact support by calling (877) 262-6539 option 2 or sending us at email at

support@infatrac.com.

2.2 STEP 2: REGISTRATION

To register your MS121A to our Sinapsium© version 12.00.21 software, please visit

infatrac.com/registration-portal.html and fill out the accompanying questionnaire. After

successful registration, you will receive an email containing your username and

password with detailed instructions on how to run the Sinapsium© Dashboard on your

computer.

Once your device has successfully connected to Sinapsium© , the Server Connection

Status LED (see Appendix 5.3) should be lit red and not flashing. If your device is having

trouble connecting please review Section 4 –Troubleshooting or contact support by

calling (877) 262-6539 option 2 or sending us at email at support@infatrac.com.

2.3 STEP 3: INSTALLATION

Your Wireless Industrial Alarm Adapter (MS121A) should come with the following

components (for details see Appendix 5.6)

Wireless Industrial Alarm Adapter (MS121A)

DC barrel plug to terminal block

Antenna

The following components are sold separately

USB-to-USB-mini Cable

Phone Line Cable

The steps you should take to install your MS121A device are detailed as follows. For

references to the front and rear panels, see Appendix 5.2 and Appendix 5.3 in the back

of this guide.

1. Find best cellular signal: find a location for your MS121A that provides the best

cellular signal while remaining near enough to your alarm panel so that you can

run a phone line from your alarm panel to your MS121A. Also keep in mind that

you will need to connect your MS121A to your alarm panel’s 7-21VDC power

source using the included DC terminal block (see Appendix 5.6).

Note: cellular service may not be optimal in your area and a larger antenna may

be necessary to achieve optimal signal strength.

2. Mount near your alarm panel: mount your MS121A using the mounting brackets

integrated into its metal casing, making sure to leave room to access its front

and rear panels. Installation of the MS121A should be located in the same room

of the FACP.

Note 1: The antenna of MS121A must be exposed out of metal enclosure in case

of poor cellular signals. If installed the antenna inside of metal enclosure, please

use a RF switching cable to reconnect the cellular antenna out of metal

enclosure.

3. Attach antenna: attach the provided antenna to the ANT port on the rear panel

of your MS121A.

4. Plug into power (main DC AUX terminal block): Using the provided cables,

connect your device to power. For the included DC terminal block, ensure you

connect the clips to the proper terminals on your AUX 7-21VDC power source.

5. Plug into phone cable: connect your MS121A to the line 2 output from your Alarm

Panel into the PHONE LINE port on the rear panel of your MS121A.

6. Turn on: toggle the OFF ON switch on your MS121A’s rear panel to ON.

7. Wait for server connection: When the Server Connection Status LED remains on

(no longer flashing) and at least one Cellular Service light is on, your device has

successfully connected to your intended server. If you have properly activated

your device through your data provider, this process should take no more than

five minutes.

8. Trigger test alarms: Trigger test alarms from your alarm panel to verify that you

are receiving the proper text (SMS) and email alerts through your MS121A and

Sinapsium© account.

3ACCESSING THE GRAPHICAL USER INTERFACE (GUI)

The MS121A comes with a built-in graphical user interface (GUI) that enables users to

manually perform firmware upgrades and check a number of the MS121A’s properties

(summarized in Section 3.2 –GUI Command List). You will also be able to modify the

MS121A’s host IP and port through this menu. By default, the MS121A is shipped with the

host IP and port pointing to the Sinapsium© Monitoring Center.

3.1 STEPS TO PROGRAM YOUR MS121A

1. Connect your MS121A to a Windows XP/7/8/10 computer using a USB-mini-to-USB

cable using the USB port on your MS121A’s rear panel (see Appendix 5.2).

2. Determine the COM port your MS121A is using to communicate. Then, using a

terminal emulator (such as HyperTerminal), create a connection to your MS121A

via this COM port using the following settings:

Bits per second: 57600

Data bits: 8

Parity: None

Stop bits: 1

Flow Control: None

3. Using HyperTerminal, you will need to tell the device to display the GUI. This is

done by going under File → Properties → Settings → ASCII Setup, then selecting

the following options:

Send line ends with line feeds

Echo typed characters locally

4. In terminal window press ENTER to activate the GUI, which should look like the

following:

3.2 GUI COMMAND LIST

1. Setting –Change server IP address and Port number

2. IP Address –change server IP address

3. PORT –change server Port number

9. BACK –return to previous menu

4. Status –Displays device information (summarized in MS121A GUI - STATUS)

9. Back –return to previous menu

5. Modem Pass-through –Initiates AT command session

Type “END” to exit.

6. Firmware Upgrade –initiates firmware upgrade process

See next section, “Firmware Upgrade Process” for more details.

MS121A GUI –STATUS

MEID

Mobile Equipment IDentifier number

MDN

Mobile Data Number

RSSI

Received Signal Strength Indication

(dBm)

Host IP

Host server IP address

Host Port

Host server port number

Local IP

Device’s local IP address

Internet

Internet connection status (ON / OFF)

Serial No.

Serial Number

Hardware Version

Installed hardware version

Firmware Version

Installed firmware version

3.3 FIRMWARE UPGRADE PROCESS

Updating the firmware will require knowledge of a terminal emulator product such as

HyperTerminal, as well as the latest firmware file from your dealer which you can

acquire by contacting support at (877) 262-6539 Option 2.

Follow the steps in the previous section to access your MS121A’s GUI main menu. Once

there, select option 4 (Firmware Upgrade); you will have 30 seconds to send the

firmware update.

In HyperTerminal, the steps are as follows:

From menu bar select Transfer→Send File

Click Browse and select your firmware .bin file

Under Protocol select Ymodem

Press Send to start installation –a window will open showing installation progress.

When installation is complete, you will see “Programming Completed

Successfully!”

Verify in the Status menu (GUI option 2) that your firmware is now up to date.

3.4 ACC COMMANDS

Below are descriptions of commands available through option 3 (Modem Pass-through)

in the MS121A GUI.

ACC$HOSTS

DESCRIPTION

Change host connection password, type, IP address and port.

SYNTAX

Write command

ACC$HOSTS=<PASSWORD>,<TYPE>,<IP>,<PORT>

Read command

ACC$HOSTS?

PARAMETERS

MS121A unable to modify password field. Use

default value.

Default : 0000

<TYPE>

UDP: 0

TCP: 1

<IP>

IP address of the host

<PORT>

TCP/UDP Port

Range: 0 –65535

RETURN VALUE

Write command

$HOSTS:OK

Read command

$HOSTS=<TYPE>,<IP>,<PORT>

Error response

$HOSTS:ERROR

EXAMPLE

UDP TYPE HOST

>>ACC$HOSTS=0000,0,123.45.67.89,5000

$HOSTS:OK

>>ACC$HOSTS?

$HOSTS=0,123.45.67.89,5000

TCP TYPE HOST

>>ACC$HOSTS=0000,1,123.45.67.89,5000

$HOSTS:OK

>>ACC$ HOSTS?

$HOSTS=1,123.45.67.89,5000

ACC$HB

DESCRIPTION

Change interval between “heartbeat” messages.

SYNTAX

Write command

ACC$HB=<TIME>

Read command

ACC$HB?

PARAMETERS

<TIME>

Time interval between “heartbeat” messages (in

seconds).

Minimum value: 60

Default value: 1800

RETURN VALUE

Write command

$HB:OK

Read command

$HB=<TIME>

Error response

$HB:ERROR

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