Ingenico AXIUM RX7000 Manuale utente

AXIUM RX7000

User Guide

www.ingenico.com

28-32, Boulevard de Grenelle, 75015 PARIS – FRANCE/ (T)+33(0)1 58 01 80 00 / (F)+33(0)1 58 01 91

Ingenico-SA au capital de 47 656 332 / 317 218 758 RCSNanterre

Contents

1_Introduction ................................................................................................................... 4

2_Unpacking ..................................................................................................................... 4

3_ Recommendations ....................................................................................................... 5

3_1 Safety .................................................................................................................. 5

3_2 Security of your terminal (tampering attempt detection)...................................... 6

3_3 Main Characteristics............................................................................................ 8

3_3_1 Terminal ................................................................................................... 8

3_3_2 Power characteristics ............................................................................... 9

3_3_3 Terminal Connectivity............................................................................. 10

3_3_4 WLAN (2.4 GHz / 5 GHz) ....................................................................... 10

3_3_5 BLUETOOTH ......................................................................................... 11

3_4 Functional description ....................................................................................... 12

4_Installation & Connections........................................................................................... 13

4_1 Positionning the terminals ................................................................................. 13

4_2 Inserting SAM (Secure access module) and Micro SD ..................................... 14

4_3 Connecting the terminal to the host................................................................... 16

4_4 Setting the RX7000 on the standpole adaptor................................................... 19

4_5 Fixing the stylus on RX7000 （optional）........................................................ 21

4_6 Fixing the pinshield on RX7000 （optional）................................................... 22

5_Daily use ..................................................................................................................... 22

5_1 Card reading ..................................................................................................... 22

5_1_1 Swiping a card........................................................................................ 22

5_1_2 Inserting a smart card............................................................................. 23

5_1_3 Reading a contactless card .................................................................... 24

5_2 Signature capture.............................................................................................. 25

5_3 Audio................................................................................................................. 25

5_4 Reboot RX7000................................................................................................. 26

5_5 Camera ............................................................................................................. 26

5_5_1 Front camera.......................................................................................... 26

5_5_2 Rear camera(optional)............................................................................ 27

5_6 Shimmer Skimmer (optional)............................................................................. 27

6_Maintenance................................................................................................................ 28

6_1 Cleaning of the terminal .................................................................................... 28

6_2 Transport and storage....................................................................................... 29

7_Standard...................................................................................................................... 29

1_Introduction

Thank you for choosing an Ingenico payment terminal.

We recommend you to read carefully this user guide: it gives you the necessary

information about safety precautions, unpacking, installation and maintenance of your

terminal.

This symbol indicates an important Warning.

This symbol indicates a piece of advice.

2_Unpacking

According to the model, the following items are included in the packaging box (including

optional accessories) :

The terminal

The user guide

3_ Recommendations

3_1 Safety

Power on/Power down - Emergency stop

To power on or power down the terminal, connect or disconnect the power supply from the

electric outlet.

CAUTION

Only use the power supply AC/DC provided with RX7000.

Explosion areas

Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and

any site where blasting is carried out. You are urged to comply with these regulations. The

terminal shall be protected by a specially fitted and certified cover enabling use in

proximity to a fuel pump.

Connection of headset on audio jack

CAUTION

An excessive acoustic pressure of headset can involve deafness!

WARNING

We recommend to the customer to provide guidance to the cardholder as to

avoid having his card close to any magnets on the device since the card may be damaged.

There is one magnet in the stylus and another in its holder.

3_2 Security of your terminal (tampering attempt detection)

Your device fulfils current applicable PCI PTS security requirements.

Upon receipt of your terminal you should check for signs of tampering of the equipment. It

is strongly advised that these checks are performed regularly after receipt. You should

check, for example: that the keypad is firmly in place; that there is no evidence of unusual

wires that have been connected to any ports on your terminal or associated equipment,

the chip card reader or any other part of your terminal. Such checks would provide

warning of any unauthorised modifications to your terminal, and other suspicious

behaviour of individuals that have access to your terminal.

Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash

the message” Alert Irruption!” and further use of the terminal will not be possible. If you

observe the “Alert Irruption!” message, you should contact the terminal helpdesk

immediately.

You are strongly advised to ensure that privileged access to your terminal is only granted

to staff that have been independently verified as being trustworthy.

The terminal must never be put in or left at a location where it could be stolen or replaced

by another device. as being trustworthy.

Warranty label(on the bottom of the terminal)

WARNING

If the warranty label is torn or removed, the warranty will be void.

CAUTION

Positioning of the RX7000 on check stand must be in such a way to make cardholder PIN

(Personal Identification Number) spying infeasible.

Installing device on an adjustable stand must be in such a way that consumers

can swivel the terminal sideways and/ or tilt it forwards/backwards to a position

that makes visual observation of the PIN-entry process difficult.

Positioning of in-store security cameras such that the PIN-entry keypad is not

visible. NEVER ask the customer to divulge their PIN Code. Customers should

be advised to ensure that they are not being overlooked when entering their

PIN Code.

3_3 Main Characteristics

3_3_1Terminal

Weight

(Poids, Gewicht)

455g(16.05oz)

Size

(dimensions, Maße)

155.2mmX172.0mmX43.0mm

Display 5.5” HD (1280 x 720 pixels)

Touchscreen Capacitive

Operating conditions

Ambient temperature from -10°C to +45°C

Max relative humidity 90% RH non-condensing at +40°C

Max altitude 2000 m

Storage conditions

Storage temperature -20°C, +70°C

Max relative humidity 90% at +55°C

3_3_2 Power characteristics

RX7000 works at voltages between 8VDC and 14VDC.

The following power adapters are recommended

Manufacturer Model Technical data

Ingenico

PSC16A-080L6

Input:

100-240Vac,50-60Hz,0.5A;

Output: 8Vdc,2A,DC JACK

Tmax:40℃

PHIHONG TECHNOLOGY

CO., LTD.

AM24W-080B Input:

100-240Vac,50-60Hz,0.6A;

Output: 8Vdc,3A

Tmax:40℃

Kuantech(Beihai) Co., Ltd. KSA-32A-080300M2 Input:

100-240Vac,50-60Hz,

1.0A;

Output: 8Vdc,3A

Tmax:45℃

If additional adapters are used, please check that the poweroutput is less than 100W.

3_3_3 Terminal Connectivity

USB host High speed USB Host

in the single

connector

USB device

High speed USB Device in the single

connector

Ethernet 10/100 Base T Ethernet is available on the

RX7000. It is recommanded to use TCP

Protocol

RS232

It is a 2 wire interface on the RX7000

(Rx/Tx). It can run up to 115200bps

3_3_4 WLAN (2.4 GHz / 5 GHz)

Standard 802.11 a/b/g/n

Frequency band 2.4 GHz DTS band 2412 MHz to 2462MHz

Type of

modulation

BPSK, QPSK, 16 – QAM, 64 – QAM

Number of channels 11

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