Inseego BPC100 Manuale utente

BPC100

Home and Business Phone Connect

USER GUIDE

BPC100 USER GUIDE 2

INSEEGO COPYRIGHT STATEMENT

the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or

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without the expressed written permission of Inseego Corp.

SOFTWARE LICENSE

Proprietary Rights Provisions:

Any software drivers provided with this product are copyrighted by Inseego Corp. and/or Inseego Corp.’s suppliers. Although

copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Inseego Corp. and/or

Inseego Corp. suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose

is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up

copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers

to any person for any purpose other than processing the internal data for the intended use of the software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classified as “Commercial Computing device Software” and the U.S. Government is acquiring only

“Restricted Rights” in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country

where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation

of the laws of any other country.

TRADEMARKS AND SERVICE MARKS

Inseego Corp. is a trademark of Inseego Corp., and the other trademarks, logos, and service marks (collectively the

“Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in

this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego

Corp. or any other Trademark displayed in this user manual without the written permission of Inseego Corp. or its respective

owners.

MiFi® and the MiFi logo are registered trademarks of Inseego Corp.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States

and/or other countries.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

The names of actual companies and products mentioned in this user manual may be the trademarks of their respective

owners.

Document Number: 14965400 Rev 1

BPC100 USER GUIDE 3

Contents

Introduction and Getting Started......................................................................................................................................5

Overview ...............................................................................................................................................................................6

Key Features...................................................................................................................................................................6

System Requirements.................................................................................................................................................6

Description ...........................................................................................................................................................................6

Top View..........................................................................................................................................................................7

Back View ........................................................................................................................................................................8

Status Indicators................................................................................................................................................................. 9

Getting Started .................................................................................................................................................................10

Installing the Batteries..............................................................................................................................................10

Installing the External Antennas...........................................................................................................................11

Powering On ................................................................................................................................................................12

Connecting a Phone..................................................................................................................................................13

Connecting a Security System Alarm..................................................................................................................14

Connecting to the Internet.....................................................................................................................................15

Activating your BPC100 ...........................................................................................................................................15

Caring for your BPC100..................................................................................................................................................16

Resetting the BPC100 ...............................................................................................................................................16

Using your BPC100 ...............................................................................................................................................................17

Making Calls .......................................................................................................................................................................18

Restrictions...................................................................................................................................................................18

Receiving Calls ..................................................................................................................................................................19

Call Waiting ..................................................................................................................................................................19

Missed Calls ..................................................................................................................................................................19

Using Voicemail ................................................................................................................................................................19

Accessing Voicemail with a Shortcut..................................................................................................................19

Using Call Forwarding ....................................................................................................................................................19

Using the Web Interface .....................................................................................................................................................20

Introduction .......................................................................................................................................................................21

Banner............................................................................................................................................................................21

Side Menu .....................................................................................................................................................................21

Getting Help.................................................................................................................................................................21

Overview Page ..................................................................................................................................................................22

System & Network Status Tab................................................................................................................................22

GPS Tab..........................................................................................................................................................................24

Managing Settings ..........................................................................................................................................................25

LAN Tab .........................................................................................................................................................................25

Network Tab.................................................................................................................................................................27

Backup and Restore Tab ..........................................................................................................................................28

Software Update Page ...................................................................................................................................................30

Viewing Info About the BPC100 .................................................................................................................................31

Internet Status Tab ....................................................................................................................................................31

Device Info Tab ...........................................................................................................................................................33

Logs Tab ........................................................................................................................................................................34

Getting Help.......................................................................................................................................................................35

Help Tab ........................................................................................................................................................................35

Customer Support Tab.............................................................................................................................................36

Troubleshooting and Support..........................................................................................................................................37

Overview .............................................................................................................................................................................38

BPC100 USER GUIDE 4

Common Problems and Solutions.............................................................................................................................38

No Dial Tone.................................................................................................................................................................38

Calling 911....................................................................................................................................................................38

Power Outage/Backup Battery..............................................................................................................................39

Caller ID..........................................................................................................................................................................39

Adjusting Volume ......................................................................................................................................................39

Call Cannot be Completed as Dialed ..................................................................................................................39

Technical Support............................................................................................................................................................39

Product Specifications and Regulatory Information ................................................................................................40

Product Specifications....................................................................................................................................................41

Device.............................................................................................................................................................................41

Environmental.............................................................................................................................................................41

Technology and Bands.............................................................................................................................................41

Regulatory Information..................................................................................................................................................42

Product Certifications and Supplier’s Declarations of Conformity ................................................................42

Wireless Communications ............................................................................................................................................43

Limited Warranty and Liability ....................................................................................................................................43

Safety Hazards...................................................................................................................................................................44

Proper Battery Use and Disposal ................................................................................................................................45

BPC100 USER GUIDE 5

Introduction and Getting

Started

Overview

Description

Status Indicators

Getting Started

Caring for your BPC100

BPC100 USER GUIDE 6

Overview

The BPC100 delivers clear HD Voice over LTE (VoLTE) with multiple connectivity options, providing an

excellent replacement to local phone service.

Key Features

•HD VoLTE allows you to hear inbound and outbound calls in high-definition with clear, natural

sounding audio.

•Multiple plug-and-play connectivity options, including: an Ethernet port that supports data

connectivity for light applications if your main internet connection is lost, an RJ11 port that

can be used for phones, and a dedicated RJ31 port for alarm systems.

•Backup battery support with 3 AA batteries in case of a power outage.

•Easily portable.

•External antennas that provide improved performance in areas of low signal strength.

System Requirements

The BPC100 provides voice and data service. You can connect a wired phone, security alarm, and a

data device.

To use the BPC100, you must subscribe to an eligible voice plan.

Description

The BPC100 package includes:

•BPC100

•Pre-installed SIM card

•Micro USB 2.0 cable

•Power adapter

•2 external antennas

•3 non-rechargeable AA batteries

•Quick Start Guide

•Important Customer Safety Information

BPC100 USER GUIDE 7

Top View

BPC100 USER GUIDE 8

Back View

WARNING!Do not connect a phone to the yellow port labeled ALARM. This port is intended for

connecting a security system only. Inserting a phone line into this port will cause the phone to stop

working. Using a phone port splitter may not be supported and could impact device performance.

BPC100 USER GUIDE 9

Status Indicators

The Power button on the front of the device has a light that indicates the status of your BPC100.

LED Color

State

Meaning

Blue

Solid

Incoming/Outgoing Call (including 911)

Call Waiting

Conference Call

Call Forwarding Enabled

Software Update in Progress

Blue

Blinking

Voicemail Available

Missed Call

Software Update Complete

BPC100 Running on Backup Batteries

Red

Blinking

No Service

SIM Error

SIM Locked

Low Battery

Before making a call, listen for a dial tone on your telephone. If the indicator light on your BPC100 is

blinking red, ensure that the external antennas are connected and move the BPC100 to a location that

receives a better signal.

BPC100 USER GUIDE 10

Getting Started

This section provides instructions for getting your BP100 up and running.

To set up your BPC100 for the first time:

1. Make sure you are subscribed to an eligible voice plan.

2. Install the supplied AA batteries.

3. Install the external antennas.

4. Power on the BPC100 unit.

5. Connect your phone.

6. Connect any security system.

7. Connect to the internet.

8. Activate your BPC100.

Installing the Batteries

Your BPC100 comes with both an AC wall charger and three replaceable, non-rechargeable AA

batteries in case of power failure.

During a power outage or if the wall charger is unplugged, the BPC100 continues to run off the

batteries, and the LED indicator blinks blue. Data service will not be available in battery mode.

NOTE: During a power outage, only corded phones that do not require electric power can be used to

make or receive calls (including calls to 911).

If the batteries’ charge is low, the LED indicator light blinks red. To view the current strength of your

BPC100 batteries, use a web browser to access the Web Interface (see Using the Web Interface on

page 20). The battery strength is displayed on the banner at the top.

To install the batteries:

1. Carefully remove the battery cover from the BPC100 and set it aside.

2. Install the three AA batteries that came with the unit.

3. Replace the battery cover by setting it on the BPC100 where the notches align, then press on

the cover until it clicks into place.

IMPORTANT: Whenever you remove or insert the batteries, make sure your BPC100 is not connected

to any device or power source.

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