Inspur NF5180M5 Manuale di istruzioni

Operation and Maintenance Guide

Document Version 1.1

Release date 2020-09-20

NF5180M5

Operation and Maintenance Guide

Inspur proprietary and confidential information

Dear users:

Without prior written consent, no part of this document may be copied or modified or

transmitted in any form or in any way.

Note: The products, services or characteristics you purchase shall be subject to the

commercial contracts and terms of Inspur Group. All or part of the products, services

or features described in this document may not be within your scope of purchase or

use. Unless otherwise agreed in the contract, Inspur Group makes no express or

implied representations or warranties regarding the contents of this document. Due to

product version upgrade or other reasons, the contents of this document will be

updated from time to time. Unless otherwise agreed, this document is used as a guide

only, and all statements, information and suggestions in this document do not

constitute any express or implied warranty.

Inspur is registered trademarks of Inspur Group.

Windows is a registered trademark of Microsoft.

Intel and Xeon are registered trademarks of Intel

Corporation. Other trademarks belong to their

respective registered companies.

Technical support: 4008600011

Address: 1036 langchao Road, Jinan City, China

Inspur Electronic Information Industry

Co., Ltd.

Post office: 250101

NF5180M5

Operation and Maintenance Guide

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Preface

Summarize

This manual introduces the fault phenomenon of Inspur server and the

corresponding diagnosis, treatment methods, upgrading and inspection

guidance.

According to this manual, you can carry out routine maintenance, take

corresponding measures to deal with alarms and faults, understand patrol

inspection related matters, and upgrade corresponding software.

Audience

This manual is mainly applicable to the

following engineers: Technical support

engineers

Service engineers

Sign convention

The following signs may appear in this article, and their meanings are as follows.

Symbol

Instruction

It is used to warn of urgent and dangerous

situations. If it is not avoided,

It will result in death or serious personal injury.

It is used to warn of potential dangerous

situations. If it is not avoided,

May cause death or serious personal injury.

It is used to warn of potential dangerous

situations. If it is not avoided,

May cause moderate or minor personal injury.

NF5180M5

Operation and Maintenance Guide

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Symbol

Instruction

It is used to transmit safety warning

information of equipment or

environment, which, if not avoided,

may lead to equipment damage, data

loss, equipment performance

degradation or other unpredictable

knots.

Fruit.

"Attention" does not involve personal

injury.

Used to highlight important/critical

information, best practices, tips, etc.

The "instructions" are not safety

warning information and do not

involve personal, equipment and

environmental injury information.

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Operation and Maintenance Guide

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Directory

Preface.................................................................................................................................................ii

1Safety...........................................................................................................................................1

1.1......... General declaration.............................................................................................. ……1

1.2......... Equipment safety..................................................................................................……1

1.3......... Matters needing attention in equipment relocation..............................................……2

1.4......... Maximum weight allowed to be carried by a single person.........................................2

2Processing flow...........................................................................................................................4

3Processing preparation................................................................................................................ 5

3.1......... Operational scenario.............................................................................................……5

3.2......... Basic skills...............................................................................................................….5

3.3......... Required reading materials.................................................................................. ……5

3.4......... Toolpreparation....................................................................................................……6

3.4.1....... Hardware tools.................................................................................……..…..6

3.4.2....... Software tool....................................................................................…………6

4Fault diagnosis and treatment..................................................................................................... 7

4.1......... Diagnostic principle............................................................................................. ……7

4.2......... Troubleshooting according to the alarm.............................................................. …....7

4.3......... Locate the fault according to the indicator.......................................................... ……8

4.3.1..... Front panel indicator.......................................................................... …...…….8

4.3.2..... Hard drive status indicator................................................................. ………...10

4.3.3..... Power Status Indicator....................................................................... ………..11

4.3.4..... Network port indicator.......................................................................………..11

4.4 According to the phenomenon processing fault..................................................…....12

4.4.1 Power supply problem...................................................................................12

4.4.2 Memory error problem.................................................................................. 13

4.4.3 Hard disk problem......................................................................................... 14

5Upgrade.....................................................................................................................................15

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Operation and Maintenance Guide

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6Inspection guide........................................................................................................................ 17

6.1 Inspection of Computer Room Environment and Cable Layout............................... 17

6.1.1 Precautions for Patrol Inspection............................................................. 17

6.1.2 Environmental Inspection of Computer Room........................................18

6.1.3 Cable layout inspection............................................................................18

6.2 Server patrol..............................................................................................................19

6.2.1 Precautions for Patrol Inspection................................................................19

6.2.2 Inspect indicator..........................................................................................19

6.2.3 Check health status through BMC..............................................................20

6.3 Inspection report..........................................................................................................21

6.3.1 Patrol information.......................................................................................21

7Common operation....................................................................................................................22

7.1 Simple configuration query...................................................................................... 22

7.2 Management port/multIPlexing port ip.................................................................... 23

7.3 BMC login................................................................................................................ 24

7.4 KVM control platform..............................................................................................24

7.5 Introduction to BMC management interface............................................................25

8Component maintenance...........................................................................................................26

8.1 Upper panel...............................................................................................................26

8.2 Cable maintenance....................................................................................................26

8.3 Board maintenance................................................................................................... 26

8.3.1 Bracket and baffle.......................................................................................26

8.3.2 Gold finger type..........................................................................................27

8.3.3 Installation rules..........................................................................................28

8.4 CPU maintenance..................................................................................................... 29

8.5 Memory maintenance............................................................................................... 29

8.6 Hard disk maintenance............................................................................................. 31

8.6.1 Hard disk installation rules.........................................................................31

8.6.2 Hard disk bit order......................................................................................32

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Operation and Maintenance Guide

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8.6.3 Hard disk backplane....................................................................................34

8.7 Power supply maintenance.......................................................................................37

9Appendix: Environmental Protection Statement...................................................................... 38

10 Supporting documents.............................................................................................................. 40

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NF5180M5

Operation and Maintenance Guide

Safety

1.1 General declaration

When operating equipment, local regulations and codes shall be strictly

observed. the safety precautions described in the manual are only

supplementary to local safety codes. The "danger", "warning", "caution"

and "attention" items described in the manual are only supplementary

instructions for all safety precautions.

In order to ensure personal and equipment safety, please strictly follow all

safety precautions described in the identification and manual on the

equipment during the operation of the equipment.

Operators of special types of work (e.g. electricians, electric forklift

operators, etc.) must obtain the qualification certificate approved by the

local government or authoritative institutions.

This is a class a product, which may cause radio interference in living

environment. In this case, users may need to take practical measures

against their interference.

1.2 Equipment safety

Safety precautions for equipment are as follows:

In order to protect equipment and personal safety, please use matching

power cables. Before touching the equipment, server equipment, and are

prohibited from being used on other equipment.

Before touching the equipment, wear anti-static overalls and anti-static

gloves to prevent damage to the equipment caused by static electricity.

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NF5180M5

Operation and Maintenance Guide

When handling the equipment, hold the handle of the equipment or hold the

bottom edge of the equipment, instead of holding the handle of installed

modules (such as power supply

module, fan module, hard disk or motherboard) in the equipment.

When using tools, be sure to follow the correct operation mode to avoid

damaging the equipment.

In order to ensure the reliability of equipment operation, the power cord

needs to be connected to different PDU(Power distribution unit) in a

primary and standby mode.

Before switching on the power supply, the equipment must be grounded,

otherwise it will endanger the safety of the equipment.

1.3 Matters needing attention in equipment relocation

Improper relocation of equipment may easily cause equipment damage.

Please contact the original factory for specific precautions before relocation.

Equipment relocation includes but is not limited to the following precautions:

Hire a regular logistics company to relocate the equipment. The

transportation process must conform to the international standards for

electronic equipment transportation.

Avoid equipment inversion, bumping, dampness, corrosion or package

damage, pollution, etc.

The equipment to be moved shall be packed in original factory.

Chassis, blade-shaped equipment and other components with large weight

and volume, optical modules, PCIe(GPU or SSD)

Vulnerable parts such as cards need to be packaged separately.

It is strictly prohibited to move the equipment with electricity, and It is

strictly prohibited to bring objects that may lead to danger in the relocation

process.

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NF5180M5

Operation and Maintenance Guide

1.4 Maximum weight allowed to be carried by a single

person

The maximum weight allowed to be carried by a single person shall be subject to local laws

or regulations. The identification on the equipment and the description information in the

document are all suggestions.

Table 1-1 lists the regulations of some organizations on the maximum weight allowed

to be carried by adults at a time for reference.

Table 1-1Provisions of Some Organizations on the Maximum Weight Allowed for

Adults to Carry at a Time

Organization name

Weight (kg/lb)

CEN(European Committee for Standardization）

25/55.13

ISO（International Organization for Standardization）

25/55.13

NIOSH（National Institute for Occupational Safety and

Health）

23/50.72

HSE（Health and Safety Executive）

25/55.13

general administration of quality supervision, inspection and

quarantine of the people's republic of china

male: 15/33.01

female: 10/22.05

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