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ImportantSafetyInstructions
True Online 6-20k UPS User Manual 1
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This manual contains important safety instructions. Read all safety and operating
instructions before operating the uninterruptible power systems (UPS). Adhere to all
warnings on the unit and in this manual. Follow all operating and user instructions. This
equipment can be operated by individuals without previous training.
This product is designed for commercial/industrial use only. It is intended for use with lift
support and other designated “critical” devices. Maximum load must not exceed that shown
on the UPS rating label. The UPS is designed for data processing equipment. If uncertain,
consult your dealer or local representative.
This UPS is designed for use on a properly grounded (earthed), 220/230/240VAC, 50 or
60Hz supply. The factory default setting is 220VAC/50Hz. Installation instructions and
warning notices are in this manual.
The UPS 06-20@220/230/240VAC is designed for use with a three-wire input (L,N,G).
WARNING
THE BATTERY CAN PRESENT A RISK OF ELECTRICAL SHOCK AND
HIGH SHORT CIRCUIT CURRENT. FOLLOWING PRECAUTIONS
SHOULD BE OBSERVED BEFORE REPLACING THE BATTERY.
zWear rubber gloves and boots.
zRemove rings, watches and other metal objects.
zUse tools with insulated handles.
zDo not lay tools or other metal objects on the batteries.
zIf the battery is damaged in any way or shows signs of leakage, contact your local
representative immediately.
zDo not dispose of batteries in a fire. The batteries may explode.
zHandle, transport and recycle batteries in accordance with local representative.
WARNING
ALTHOUGH THE UPS HAS BEEN DESIGNED AND MANUFACTURED
TO ENSURE PERSONAL SAFETY, IMPROPER USE CAN RESULT IN

Important Safety Instructions
True Online 6-20k UPS User Manual 2
ELECTRICAL SHOCK OR FIRE. TO ENSURE SAFETY, OBSERVE
THE FOLLOWING PRECAUTIONS:
zTurn off and unplug the UPS before cleaning it.
zClean the UPS with a dry cloth. Do not use liquid or aerosol cleaners.
zNever block or insert any objects into the ventilation holes or other openings of the
UPS.
zDo not place the UPS power cord where it might be damaged.

Contents
True Online 6-20k UPS User Manual 1
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.............................................................................................1
1. ELECTROMAGNETIC COMPATIBILITY .....................................................................................3
2. INTRODUCTION..................................................................................................................................4
3. SYSTEM DESCRIPTION ....................................................................................................................7
3.1 TRANSIENT VOLTAGE SURGE SUPPRESSION (TVSS)AND EMI/FRI FILTERS..................................7
3.2 RECTIFIER/POWER FACTOR CORRECTION (PFC) CIRCUIT...............................................................7
3.3 INVERTER..........................................................................................................................................7
3.4 BATTERY CHARGER ..........................................................................................................................8
3.5 DC-TO-DC CONVERTER...................................................................................................................8
3.6 BATTERY ...........................................................................................................................................8
3.7 DYNAMIC BYPASS ............................................................................................................................8
4. PRODUCT SPECIFICATION AND PERFORMANCE...................................................................9
4.1 MODEL DESCRIPTION .......................................................................................................................9
4.2 PRODUCT SPECIFICATION AND PERFORMANCE................................................................................9
5. INSTALLATION..................................................................................................................................11
5.1 UNPACKING AND INSPECTION.........................................................................................................11
5.2 CONNECT INPUT/OUTPUT POWER ..................................................................................................11
5.3 OPERATING PROCEDURE FOR CONNECTING THE LONG BACKUPTIME MODEL UPS WITH THE
EXTERNAL BATTERY .............................................................................................................................15
5.4 PARALLEL OPERATION ....................................................................................................................15
6. CONTROLS AND INDICATORS .....................................................................................................20
7. OPERATION........................................................................................................................................23
7.1 OPERATION MODE ..........................................................................................................................23

Contents
True Online 6-20k UPS User Manual 2
7.2 PARALLEL OPERATION....................................................................................................................23
7.3 MAINTENANCE BYPASS OPERATION MODE.......................................................................24
8. BATTERY MAINTENANCE.............................................................................................................27
9. NOTES FOR BATTERY DISPASALAND REPLACEMENT PROCEDURES..........................28
9.1 BATTERY DISPOSAL........................................................................................................................28
9.2 BATTERY REPLACEMENT PROCEDURES .........................................................................................28
10. TROUBIE SHOOTING ....................................................................................................................29
10.1 CHECKING UPS STATUS................................................................................................................29
10.2ADJUST THE FACTORS CAUSED THE PROBLEM..............................................................................29
ANNEX A. RATED PARAMETERS SET ON LCD............................................................................34
ANNEX B. INTELIGENT SLOT...........................................................................................................36
ANNEX C. EPO ......................................................................................................... 37

Introduction
True Online 6-20k UPS User Manual 3
1. ELECTROMAGNETIC COMPATIBILITY
* Safety
IEC/EN 62040-1-1
* EMI
Conducted Emission.........IEC/EN 62040-2 Category C3
Radiated Emission............IEC/EN 62040-2 Category C3
*EMS
ESD..................................IEC/EN 61000-4-2 Level 4
RS....................................IEC/EN 61000-4-3 Level 3
EFT..................................IEC/EN 61000-4-4 Level 4
SURGE............................IEC/EN 61000-4-5 Level 4
Low Frequency Signals..............:IEC/EN 61000-2-2
Warning: This is a product for commercial and industrial application in the second
environment-installation restrictions or additional measures may be needed to
prevent disturbances.
NOTICE:
This is a product for restricted sales distribution to informed partners. Installation
restrictions or additional measures may be needed to prevent radio interference.
Operated the UPS in an indoor enviroment only in an ambient temperature range of
0-40°C(32-104°F). Install it in a clean environment, free from moisture, flammable liquids,
gases and corrosive substance.
This UPS contains no user-serviceable parts except the internal battery pack. The UPS
on/off push buttons do not electrically isolate internal parts. Under no circumstance attempt
to gain access internally, due to the risk of electric shock or burn.
Do not continue to use the UPS if the panel indications are not in accordance with these
operating instructions or the UPS performance alters in use. Refer all fault to your dealer.
Servicing of batteries should be performed or supervised by personnel knowledgeable of
batteries and the precautions. Keep unauthorized personnel away from the batteries. Proper
disposal of batteries is required. Refer to your local laws and regulations for disposal
requirement.
DO NOT CONNECT equipment that could overload the UPS or demand DC current
from the UPS, for example: electric drills, vacuum cleaners, laser printers, hair dryer or any
appliance using half-wave rectification.
Storing magnetic media on top of the UPS may result in data loss or corruption.
Turn off and isolate the UPS before cleaning it. Use only a soft cloth, never liquid or aerosol
cleaners.

Introduction
True Online 6-20k UPS User Manual 4
2. INTRODUCTION
Congratulations on your choice of the UPS uninterruptible power system(UPS), the
UPS comes in nominal power ratings of 6000VA,10000VA,15000VA and 20,000VA. It is
designed to provide conditioned power to microcomputers and other sensitive electronic
equipment.
When it is generated, alternating current is clean and stable. However, during
transmission and distribution it may be subject to voltage sags, spikes and complete power
failure that may interrupt computer operations, cause data loss and even damage
equipment. The UPS protects equipment from these disturbances.
The UPS is a compact, on-line UPS. An on-line UPS continuously conditions and
regulates its output voltage, whether utility power is present or not. It supplies connected
equipment with clean sine wave power. Sensitive electronic equipment operates best from
sine wave power.
For ease of use, the UPS features a LCD display to indicate all information for UPS,
and provide kinds of function buttons.
6K,10K long backup model 6K,10K standard model 15K,20K long backup model
Fig 1. Front View of UPS Series

Introduction
True Online 6-20k UPS User Manual 5
1 1
1
22
2
34
5
6
7
8
9
10
11
12
34
5
6
78
9
10
11
12
34
5
6
8
7
11
10
9
12
13 13
13
6K long backup model 10K long backup model 6K standard model
11
2
2
33
44
5
5
6
6
7 7
88
9
10
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11 11
12 13
13
10K standard model 15K,20K long backup model
Fig 2. Rear View

Introduction
True Online 6-20k UPS User Manual 6
Function instructions:
1. SNMP card slot
2. Dry contactor slot
3. USB port
4. RS232
5. EPO
6. Parallel ports
7. Fans
8. Reserved customer function
9. External battery connector. Optional for standard model.
10. Internal maintenance bypass
11. Input breaker
12. Cable entry protector
13. Terminal cover

SystemDescription
True Online 6-20k UPS User Manual 7
3. SYSTEM DESCRIPTION
3.1 Transient Voltage Surge Suppression (TVSS) and EMI/FRI Filters
These UPS components provide surge protection and filter both electromagnetic
interference (EMI) and radio frequency interference (RFI). They minimize any surge or
interference present in the utility line and keep the sensitive equipment protected.
3.2 Rectifier/Power Factor Correction (PFC) Circuit
In normal operation, the rectifier/power factor correction (PFC) circuit converts utility AC
power to regulated DC power for use by the inverter while ensuring that the waveform of the
input current used by the UPS is near ideal. Extracting this sine wave input current achieves
two objects:
zThe utility power is used as efficiency as possible by the UPS.
zThe amount of distortion reflected on the utility is reduced.
This results in cleaner power being available to other devices in the building not being
protected by the UPS.
3.3 Inverter
In normal operation, the inverter utilize the DC output of the power factor correction
circuit and inverters it into precise, regulated sine wave AC power. Upon a utility power
failure, the inverter receives its required energy from the battery through the DC-to-DC
converter. In both modes of operation, the UPS inverter is on-line and continuously
generating clean, precise, regulated AC output power.

System Description
True Online 6-20k UPS User Manual 8
3.4 Battery Charger
The battery charger utilizes energy from the utility power and precisely regulates it to
continuously float charge the batteries. The batteries are being charged whenever the UPS
is connected to utility power.
3.5 DC-to-DC Converter
The DC-to-DC converter utilizes energy from the battery system and raises the DC
voltage to the optimum operating voltage for the inverter. The converter includes boost
circuit which is also used as PFC.
3.6 Battery
The 6K/10K Standard include value-regulated, non-spoilable, lead acid batteries inside.
To maintain battery design life, operate the UPS in an ambient temperature of 15-25°C.
3.7 Dynamic Bypass
The UPS provides an alternate path for utility power to the connected load in the
unlikely event of a UPS malfunction. Should the UPS have an overload, over temperature or
any other failure condition, the UPS automatically transfers the connected load to bypass.
Bypass operation is indicated by an audible alarm and illuminated amber Bypass LED. To
manually transfer the connected load from the inverter to bypass, press the ON/OFF button
or Manual Bypass button once.
NOTICE:The bypass power path does NOT protect the connected equipment from
disturbances in the utility supply.
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