Jon-Don PE500 Guida

Safety, Operation and Maintenance Manual

with Parts List

Please read before use!

500 PSI

Important Information and Safety Instructions

Serial No:

Prospector PE500 Extractor WIth Heat

YOUR

MACHINE

ONLINE!

Reliable Power

Innovative Design

Safe & Easy to Use

Powerful Extracting

Easy Transport

Patented Features

Model No. PE500

(1) Prospector 500 PSI Carpet Extractor with Heat

Dear Valued Customer,

Congratulations on the purchase of your Prospector 500 PSI Carpet Extractor with heat! The world of carpet cleaning

is becoming more high-tech and competitive and we strive to provide you with the most innovative products. Our

Prospector Carpet Extractor is yet another example of this, bringing a new dimension to carpet and upholstery cleaning

with its cutting-edge features, quality and value.

Please review this manual, paying careful attention to the “Safety Instructions” section. Keep in mind that any

unnecessary damage, neglect or abuse of this machine will void your warranty. You can be condent that simple

maintenance will ensure that your Prospector Prospector Carpet Extractor provides quality performance for many years to

come.

If warranty questions arise, please consult your manual or contact your local Jon-Don distributor. Should you have any

questions regarding maintenance, replacing parts, or ordering parts please call your local Jon-Don service department, or

our technical support team at 800-556-6366 extension 8291.

Before you begin using your Prospector Carpet Extractor, please thoroughly review this owner’s manual.

Again congratulations on the purchase of your Prospector 500 PSI Carpet Extractor with heat.

** This manual covers steps for a range of models, not all steps may apply.

New Equipment Warranty

Lifetime warranty on roto-molded body, 5-years on vacuum motors and 500 PSI pump, 2-years on heating unit, 1-year on

all electrical parts and 90-days on tools and accessories.

Warranty Policy

All equipment is inspected and tested before shipping from the manufacturer. All parts are warranted to be new and

free from defects in workmanship and material, under normal use to the original retail purchaser. This warranty limits

manufacturer’s liability for defects in workmanship or materials for replacement of defective parts only. The manufacturer

accepts no liability for incidental or consequential damages arisen from the use of any equipment, defective or not.

This warranty is in lieu of all expressed or implied warranties and is extended only to the original retail purchaser.

Manufacturer sales and service representatives are not authorized to waive or alter the terms of this warranty, or to

increase the obligations of the manufacturer under the warranty. Parts replaced or repaired under this warranty are

warranted for the remainder of the original warranty period.

Labor is only provided by authorized service centers. If an authorized service center is not near you, it is the purchaser’s

responsibility to take their machine to an authorized service center.

The manufacturer covers up to one (1) year (365 days) of service labor at the manufacturer’s calculated hourly labor rate/

repair time when performed by a manufacturer-authorized service provider. Ultimately, labor reimbursement costs are at

the discretion of the manufacturer. At no time is the manufacturer responsible for travel time to complete on-call repairs.

After one (1) year, the original retail purchaser is responsible for all labor costs with no manufacturer reimbursement..

The manufacturer charges a 25% restocking fee for any items that are being returned to stock. Items must be new, unused,

free of damage and are only good for up to 30 days. After 30 days, the manufacturer does not accept the return of any

items for a store credit.

Authorized warranty replacement parts need to come directly from the manufacturer. Any use of any other parts will void

warranty. The manufacturer and Jon-Don, Inc. do not reimburse for parts used by the client that were not supplied directly

for the machine under warranty.

The client must contact the manufacturer prior to working on or changing out of any parts, etc. The manufacturer must

issue an RMA Sheet containing approved labor time and replacement parts. Do not send parts or equipment back to the

manufacturer without an RMA Number and approval. A copy of the RMA Sheet must be enclosed in the box with the

returned item. No returns shall be authorized unless the proper RMA procedures are followed. It is the responsibility of

the distributor to repair the client’s equipment as soon as possible.

(2) Prospector 500 PSI Carpet Extractor with Heat

Warranty Policy Continued

No labor will be paid for, nor parts cost paid for or reimbursed, that have not previously been approved by the

manufacturer. All warranty work must be approved and authorized to qualify, and appropriate warranty procedures must

be followed.

The warranty starts on the purchase date by the original purchaser from an authorized Jon-Don, Inc. distributor, subject to

proof of purchase. The Machine Registration Form must be completed and sent to the original manufacturer at the time of

purchase. If proof of purchase cannot be identied, the warranty start date is ninety (90) days after the date of sale to an

authorized Jon-Don, Inc. distributor.

1.0 Safety Instructions

READ THIS MANUAL BEFORE USING YOUR Prospector Carpet Extractor. KNOW THE PROPER

OPERATION, CORRECT APPLICATIONS AND THE LIMITATIONS OF THIS EQUIPMENT BEFORE USE.

Reduce the Risk of Fire, Electric Shock or Injury:

Use only as described in this manual. Use only the attachments recommended by the manufacturer. Test all outlets

with an outlet tester before plugging machine into any outlet. Plug cord into the nearest grounded outlet. Never attempt

adjustments or repairs while the machine is plugged in. Pay close attention when using machine near children.

Lift using only the appropriate handles. Always wear the appropriate clothing and safety equipment when operating

the machine. Keep all body parts, hair and loose clothing away from openings and moving parts. Use extra care when

cleaning stairs. Never move the machine up or down stairs with uid in the machine. Use common sense to protect

yourself and others from injury when using the machine.

• DO NOT unplug by pulling on the cord, grasp the plug. DO NOT pull unit by the cord.

• DO NOT use if cord or plug are damaged. Keep cord away from heated surfaces.

• DO NOT use outdoors, in standing water on wet surfaces.

• DO NOT pick up ammable or combustible materials or use machine where they may be present.

• DO NOT leave machine outdoors, in extreme heat or cold. Harsh weather elements will damage components and void

warranty.

• DO NOT use powdered detergents in machine - will VOID warranty.

2.0 Grounding Instructions

DANGER: IMPROPER GROUNDING METHOD CAN RESULT IN A RISK OF ELECTRIC SHOCK.

Electrical equipment must be grounded. If the machine should malfunction or breakdown, grounding provides a path of

least resistance for electrical current to reduce the risk of electric shock. The Prospector Carpet Extractor is equipped with

a cord containing a grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is

properly installed and grounded in accordance with all local codes and ordinances.

If repair or replacement of the cord or plug is necessary, DO NOT connect the grounded wire to a at bed terminal. The

grounding wire is the wire with insulation and an outer green surface, with or without yellow stripes.

Grounding Method

The electric Prospector Carpet Extractor is for use on a normal 120 volt circuit. It has a grounded plug that ts the outlet

illustrated in Figure A. If a properly grounded outlet is not available, a temporary adapter, such as the adapter illustrated

in Figure B and C, may be used to connect the plug into a 2-pole outlet, as shown in Figure C.

The temporary adapter should be used only until a properly grounded outlet, Figure A, can be installed by a qualied

electrician. The green colored rigid ear lug or grounding means extending from the adapter must be connected to a

permanent ground, such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place

by its grounding means and a metal screw, as shown in Figure C.

SEE DIAGRAM ON NEXT PAGE

(3) Prospector 500 PSI Carpet Extractor with Heat

2.0 Grounding Instructions Continued

WARNING:

Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualied

electrician or service person if you are in doubt as to whether the outlet is properly grounded. DO NOT modify the plug

provided with the equipment. If it will not t into the outlet, have a proper outlet installed by a qualied electrician.

NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

3.0 Set-Up / Prepare Unit for Use

DO NOT USE ON WET SURFACES. DO NOT EXPOSE TO RAIN. STORE INDOORS.

• All Prospector Carpet Extractors, no matter what the time of year, are shipped with antifreeze in the solution lines.

Prior to rst use, ll the tank with one gallon of warm water. Attach the hose and using the hand tool wand, ush out

the system by spraying the one gallon of water through the pump.

• Fill the solution tank with warm water (less than 100 degrees Fahrenheit). Fill to approximately 4 inches from the top.

Use a liquid detergent made for carpet cleaning or upholstery. Read and mix to the dilution ratios as directed.

• Do not use citrus acid, buterol or harsh degreasers inside the machine.

3.1 Power Priming the Solution Pump

Once water is in the solution tank, the solution pump must be primed:

• Connect the short prime hose that was included with your

machine to the solution outlet quick connect and place the

open end of priming hose inside the vacuum hose barb.

• Turn ON both vacuums then the solution pump. The vacuum

will pull solution through the pump into the vacuum tank.

• Cup a hand around the hose and barb to increase the vacuum

suction on the hose. When the pump is primed, you will hear

the pulsation of the pump change.

• After priming, turn OFF the solution pump. Disconnect the

prime hose and connect your solution hose and tool.

If the pump still does not prime or if ow is low or unsteady,

check the hose from the solution tank to the pump (as well as

the lter) for clogging, kinks or restrictions. Clean or replace hose and/or lter and repeat the priming process.

If you are having trouble with the pump, refer to the “Trouble Shooting Guide” section or contact the Jon-Don technical

support team for advice or assistance.

3.2 Electrical

Plug cord(s) into 20 AMP grounded wall outlet(s). 20 AMP circuits are normally found in kitchens and bathrooms. Never

remove ground prong from the plug. If a circuit breaker trips during operation, turn machine off, reset the breaker and

move the electrical cord to a different outlet and resume operation.

If moisture does enter the vacuum motors, contact your local Jon-Don service center. To prevent moisture from damaging

the vacuum motors during storage, empty the recovery tank and store with the lid open.

(4) Prospector 500 PSI Carpet Extractor with Heat

3.0 Set-Up / Prepare Unit for Use Continued

3.3 Vacuum System

The extractor uses a dual vacuum motor system that provides outstanding water lift and air ow.

Vacuum Float Assembly Warning System: the oat assembly on the vacuum stand pipe prevents the waste tank from

overowing the stand pipe and damaging the vacuum motors. Motors will reach a fast, high-pitched sound alerting you

when the recovery tank is about to over ow. When this happens, immediately turn OFF the vacuum switches and empty

the waste tank.

The oat assembly has a lter to prevent lint and debris from entering the stand pipe. Refer to the “Maintenance” section

for removal and proper cleaning.

Recovery Tank: An optional in-line lter (OE-ILF-EA) can be purchased and is recommended for use with all jobs.

It is also necessary to use a defoamer to eliminate foam build-up in the recovery tank which could lead to foam/moisture

entering the vacuums and contributing to early failure of the vacuum motors.

If moisture does enter the vacuum motors, contact your local Jon-Don service center. To prevent moisture from damaging

the vacuum motors during storage, empty the recovery tank and store with the lid open.

4.0 Shutdown Procedures

• If using the auto-ll system, turn the water supply OFF before nishing each job. This will allow use of the water and

chemicals already in the tank and will reduce the amount of excess water to be disposed of later.

• When nished cleaning, turn OFF all switches.

• If the auto-ll system was used and there is still water in the solution tank, push the oat down to release the water

inlet hose pressure before disconnecting the hose from the faucet. Disconnect the

water inlet hose from the quick disconnect on the front of the machine.

• Disconnect the solution hose and vacuum hose from the cleaning tool. Pull the

valve trigger to release pressure from the hose before disconnecting the solution

hose from the cleaning tool.

• Disconnect the clear view in-line lter from the vacuum hoses and clean the lter

as needed.

• Disconnect the vacuum hose and solution hose from the machine.

• If water remains in the solution tank, use the short vacuum hose and vacuum the

excess water from the tank.

• If the auto-ll system was utilized, place the chemical feed hose back into the

solution tank.

• If the dump-out system was used: turn the waste pump switch ON to pump

out any remaining water from the recovery tank; turn switch OFF, remove the

dump pump-out hose from the outlet tting and replace the cap; roll up the hose

toward drain to remove the remaining water from the hose; connect ends of hose

together to prevent dirty water from dripping from hose during transport.

• Disconnect the power cords from the outlets and from the machine.

• Remove the oat assembly from the recovery tank and clean lter as needed.

Replace oat assembly and tank lid.

• Drain any remaining water from the recovery

tank and dispose of in a sanitary drain. DO NOT use the same bucket to drain the

tank that you used to ll the tank.

• Roll up all hoses and tools. Collect and store extractor, all tools and accessories.

(5) Prospector 500 PSI Carpet Extractor with Heat

5.0 Maintenance

Regular maintenance is required to keep your Prospector Carpet Extractor in proper working condition. Failure to

properly maintain your machine could void warranty. Thoroughly clean all equipment and accessories after each use:

• Rinse the solution and recover tanks with clean water.

• Flush the pump system with clean water, including all hoses and wand(s).

• Do not allow water to remain in the tanks after use.

• Lubricate all quick disconnects with WD-40 or similar lubricant.

• Clean vacuum oat assembly screen.

WARNING: Disconnect electrical power cord before performing any service or maintenance inside the machine base or

before testing or repairing switches or power cords. Failure to do so may result in severe personal injury or death.

Operation Interval

Clean Chemical Feed Filter Daily- After Each Job

Clean Vacuum Assembly Screen Daily- After Each Job

Rinse Out Recovery Tank Daily

Flush Solution Tank and Pump Daily

Clean Pump-Inlet Filter Weekly - As Needed

5.1 Clean Fresh Water Tank Filter

The fresh water tank lter is located at the bottom of the solution tank. Unscrew the lter counterclockwise and rinse with

fresh water. If necessary, use a tooth brush to remove detergent build-up. Note, a heavy build-up is a warning sign that the

solution system should be ushed. See the “Flush Chemical System” section.

5.2 Clean Vacuum Float Assembly Screen

Inside the recovery tank, on top of the stand pipe, is the vacuum oat assembly. It

functions to prevent debris and water from being sucked into the vacuum motors.

Operating the Prospector Carpet Extractor without the oat assembly or with a poorly

maintained assembly, will greatly decrease the life of the vacuum motors and will void the

warranty.

If debris builds up on this lter, it will reduce the vacuum air ow and may cause a

signicant decrease in the rate of water recovery. If debris prevents the oat ball from

moving or seating inside the assembly, it may not stop the airow when the tank lls with

water and the water will be sucked in the vacuums and blow out the exhaust.

To clean, twist off the oat assembly from the stand pipe and clean the screen. Pull bers and lint off and rinse with clean

water. Push the assembly back onto the stand pipe and replace the recovery tank lid.

This screen should be cleaned frequently if the Prospector Carpet Extractor is being operated in an environment which

has an abnormal build-up of lint and debris, such as cleaning newly installed carpet. Loss of vacuum is most normally

associated with lint build-up in this lter at the top of the vacuum stand pipe.

5.3 Rinse Out Recovery Tank

Build-up of ne silt and debris can damage the auto-

dump pump and dump valve. Clean out the recovery

tank on a regular basis to extend the life of these

components as well as keep the tank and machine

smelling better.

To rinse out recovery tank, remove the recovery tank

lid and open the dump valve. Place a bucket under the

dump valve. Use a hose to rinse the dirt and debris

out of the recovery tank. Close the dump valve and

spray the tank with deodorizer or disinfectant. Proceed to waste pump cleaning and replace the recovery tank lid. Dispose

of dirty water and debris.

Vacuum Float Assembly

(6) Prospector 500 PSI Carpet Extractor with Heat

5.4 Clean Pump Inlet Filter

CAUTION: before proceeding with this procedure, make sure both the power cords are disconnected.

• To examine the lter, open the solution tank lid on the front of the machine. The lter is in the bottom of the solution

tank.

• Grasp the lter cap and unscrew the lter from the brass nipple by turning counter-clockwise. Clean or replace the

lter as needed.

1/4” Acorn Strainer

Part No. 10-0845

Solution Tank

Latch

Base

To prevent moisture from damaging the vacuum motors during storage, empty the recovery tank and store with the lid

open.

5.4 Prevent Mineral Deposit Build-Up

Vinegar may be used to prevent mineral deposit build-up in your machine’s lines and pump. Failure to do so may clog

your lines and pump. Every two weeks, pour vinegar into the solution tank (dilute with 1/2 water). Run the pump, while

squeezing your wand or upholstery tool’s trigger unit you smell vinegar or notice it coming out of the tool. Let the

machine sit overnight, and no longer, with the vinegar in its lines. The next day, ush the machine with 1-gallon of clean

water or until you do not smell vinegar any longer.

PLEASE NOTE: If you choose to use CLR, follow the directions on the bottle. DO NOT leave CLR in the machine’s

lines and ush thoroughly. CLR may corrode the machine’s components and VOID your warranty. If you choose to use

vinegar, MUST dilute with 1/2 water. Failure to do so may damage the machine’s components and VOID your warranty.

6.0 Storage and Freeze Protection

You must winterize your Prospector Carpet Extractor to protect the pump system from freezing and also damage

being caused to ttings and valves. Damage due to freezing is not covered under the warranty. Store your extractor in

temperatures over 40 degrees Fahrenheit. If you plan on storing your extractor in freezing conditions or for a long period

of time, the following procedure should help prevent your Prospector Carpet Extractor from freezing and prevent pump

and seals from drying out.

Recommended Procedure for Storage

• In a separate container, mix 1/2-gallon of water with 1/2-gallon of automotive radiator antifreeze (ethylene glycol

type). Mix well and pour into the solution tank.

• Connect the pressure hose to the female quick disconnect (QD) on the front of the machine. Insert an open-ended male

QD into the female QD on the end of the pressure hose.

• When primed, turn down the pressure to 100 PSI.

• Disconnect the open-ended QD and connect the solution hose to the male QD at the auto-ll/chemical feed connection.

CAUTION: applying high pressure (over 100 PSI) to the chemical feed system will damage the mechanism.

• With the chemical feed supply tube at the bottom of the solution tank, turn on the pump and allow to circulate for 10

minutes. Check to make sure the chemical supply tube is drawing the antifreeze solution. This will introduce antifreeze

into the chemical feed system.

(7) Prospector 500 PSI Carpet Extractor with Heat

6.0 Storage and Freeze Protection Continued

• Disconnect the solution hose from the chemical feed and allow the system to bypass for 10 minutes. This will work

antifreeze into the pressure gauge.

• Attach and wands and hand tools that will also be stored with the Prospector Carpet Extractor. Open the valve for 30

seconds, directing the spray to the solution tank. Disconnect the hose and with the valve open and the jets pointing

down, depress the dimple on the male QD. This will drain the solution out of the tool. Drain thoroughly before storing.

• Turn off the pump and disconnect all hoses and tools. Vacuum out the solution tank and thoroughly drain the recovery

tank and vacuum hose.

To return to service, ush the pressure system by repeating the above steps, using fresh water in place of antifreeze.

7.0 Trouble Shooting Guide

Never operate this Prospector Carpet Extractor when the equipment is not performing as expected or when any part is

visibly damaged. When repair is needed, take the equipment to an authorized service center.

System Problem Possible Cause Remedy

Vacuum

System

No Vacuum /

Weak Vacuum

1. Vacuum Tank Full

2. Float Assembly Tank Screen Dirty

3. Float Ball Stuck

4. Damaged or Loose Vacuum Hose

5. Dump Valve Open

6. Access Lid not Sealed

7. Vacuum Hose Clogged

8. Air Intake Grid Clogged

9. Leak in Recovery Tank

10. Water Coming out of Vacuum

Exhaust

1. Empty Tank

2. Clean the Screen with Water

3. Tap Float to Unstick then Clean

4. Attach or Replace

5. Close Valve

6. Replace Gasket

7. Clear Debris

8. Clean

9. Clean and Dry Area, Patch with

Silicone

10. Use a Low Foaming Detergent

Electrical

System

Unit will not Turn

1. Extension Cord not Plugged In

2. Switch not in the “On” Position

3. Building Circuit Overloaded

4. Wiring Connections Loose

1. Check if Machine and Cord are

Plugged In

2. Check Switches, Replace if

Necessary

3. Reset Circuit

4. Unplug Machine and Check for

Loose Wires

Burning Smell 1. Vacuum Motor Hung Up

2. Pump Motor Hung Up

1. Replace Vacuum Motor

2. Replace Pump

Pump

System

Pump is not

Running Properly

1. No Power to the Pump

2. Jets on Wand are Clogged

3. In-Line Water Filter is Clogged

4. Debris in Solution Tank Covering

Inlet

5. Kinked or Loose Hose

6. Pump Failed

7. Quick Disconnects are not Com-

pletely Locked Together

8. Heater is Clogged with Deposits

9. Pump is Pulsating

10. Auto Prime Valve is Open

1. Check the Electrical System

2. Clean Jet Filters

3. Clean In-Line Filter

4. Clear Debris

5. Check and Replace Hoses if

Necessary

6. Replace Pump

7. Snap Quick Disconnects To-

gether\

8. Flush Heater with System Main-

tainer or Replace if Necessary

9. Check for Clogged Jets and

Clean

10. Close Valve

(8) Prospector 500 PSI Carpet Extractor with Heat

8.0 Machine Schematic Drawing

(9) Prospector 500 PSI Carpet Extractor with Heat

9.0 Machine Parts List

Item No. Item Description Qty. Drawing No.

SN-12-ST-BLUGRAN 12-Gallon Solution Tank - Blue Granite 1 1

Part of Solution Tank Insert Molded in to Solution Tank 2

80-0017 Bulk Head Fitting for Extractor 1 3

Part of 80-0017 Bulk Heat Fitting 4

10-0846 1/4” MPT Hex Nipple for Extractor 1 5

10-0845 1/8” Strainer for Extractor 2 6

80-0016-REG 500 psi Regulator 1 7

80-0026 3/8 Barb x 1/4 MPT 90 Degree 3 8

10-0826 3/4” Hose Clamp for Extractor 5 9

80-0001 Extractor Exhaust Hose 0.4 10

80-0003-A 1-1/2” Black Lined Gray Hose 2 11

10-0806 1-1/2” Grey Hose Barb Fitting for Extractor 1 12

Bracket Part of 80-0016 Pump 1 13

80-0006 45 Degree Street Elbow 1 14

80-0011 90 Degree Street Elbow 1 15

10-0803-H Splashproof Heater Switch-C6053ALBR2 1 16

10-0803 Splashproof Switch for Extractor 2 16

80-0059 500 psi Gauge 117

80-0013 500 psi Switch Plate 1 18

Connector Part of 80-0059 Gauge 19

SN-12-L-BLUGRAN 12-Gallon Lid - Blue Granite 1 20

80-0010 1/4” Brass Tee 2 21

80-0011-2 90 Degree Street Elbow 1 22

80-0004 1/4” x 4” Brass Nipple 1 23

10-0852 1/4” 90 Degree Brass Elbow 3 24

10-0804-A Hatch Cover Gasket for Extractor 1 25

10-0804 Hatch Cover for Extractor 1 26

80-0012 Float Assembly for Extractor 1 27

10-0416-A 1-1/2” Black ABS Stand Pipe 1.3 28

80-0008 1.5 PVC Female Adapter 1 29

SN-12-RT-BLUGRAN 12-Gallon Recovery Tank - Blue Granite 1 30

10-0805 Dump Valve for Extractor 1 31

10-0849 1-1/2” ABS Fitting 1 32

10-0155 Hose Cuff Straight 1 33

10-0848-B 1-1/2” 90 Degree ABS Street Elbow 3 34

10-0833 Motor Manifold Bolts for Extractor 6 35

80-0116 Spacer for Motor Screw 6 36

10-0811 2-Stage Extractor Motor 2 37

10-0838-A Complete Pigtail for Extractor 1 38

10-0850 Strain Relief for Pigtail - Part of 10-0838-A 39

10-0851 Strain Relief Nut for Pigtail - Part of 10-0838-A 39

10-0822 Exhaust Grate for Extractor 3 40

10-1030-S2 2-Stage Extractor Motor Gasket 2 41

SN-12-MFLD Extractor Motor Manifold 2 42

10-0830 Hinge Keeper for Extractor 2 43

10-0821 Extractor Hinge 2 44

10-0820 End Cap for Rod on Extractor 4 45

SN-12-MB-BLKGRAN 12-Gallon Motor Base - Black Granite 1 46

10-0836 19” Axle for Extractor 1 47

10-0807 Wheels for Extractor 2 48

10-0834 Pump Flat Washer 18 49

10-0835-N Nut for Pump Bolt on Extractor 8 50

10-0808 Caster for Extractor 2 51

10-0816 Caster Bolt 1/4-20 x 1/2 Hex Bolt 12 52

80-0843-COM 1/2” x 54” Clear Hose for Extractor Pump

Includes Fittings and Filter 1 53

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