Kamstrup FlowIQ Istruzioni operative

Installation and operation guide

ﬂowIQ® Gateway

Kamstrup A/S · Industrivej 28, Stilling · DK-8660 Skanderborg · T: 89 93 10 00 · [email protected] · kamstrup.com

2 Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

Disclaimer

All information provided in this document is copyright of Kamstrup. Licence is granted to the user

to freely use and distribute the information in complete and unaltered form, provided that the

purpose is to use or evaluate Kamstrup products. Distribution rights do not include public posting

or mirroring on Internet websites. Only a link to the Kamstrup website can be provided on such

public websites.

Kamstrup shall in no event be liable to any party for direct, indirect, special, general, incidental, or

consequential damages arising from the use of this information or any derivative works thereof.

The information is provided on an as-is basis, and thus comes with absolutely no warranty, either

express or implied. No right or licence is granted under any intellectual property right, hereunder

not limited to, implied warranties of merchantability, ﬁtness for any particular purpose, and non-

infringement.

Information in this document is subject to change without notice and should not be construed as

a commitment by Kamstrup. While the information contained herein is believed to be accurate,

Kamstrup assumes no responsibility for any errors and/or omissions that may appear in this

document.

Industrivej 28

Stilling

DK-8660 Skanderborg, Denmark

The graphics and content in this document are the copyrighted work of Kamstrup and contain

proprietary trademarks and trade names of Kamstrup.

Third parties

This document may contain links to other parties. Kamstrup makes no warranty or representation

regarding any linked information appearing therein. Such links do not constitute an endorsement

by Kamstrup of any such information and are provided only as a convenience. Kamstrup is not

responsible for the content or links displayed by third parties.

3Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

Contents

1 Symbols used in this document 5

1.1 Warnings in the document 5

2 Abbreviations 7

3 Technical data 7

3.1 Product introduction 7

3.2 Electrical data 8

3.3 Mechanical data 8

3.4 Material 8

3.5 Communication 9

3.6 Input 9

3.7 Connections and inputs 9

3.7.1 Primary connection terminals 9

3.7.1.1 Supported ﬂowIQ® meters 10

3.7.1.2 Supported data from ﬂowIQ® 2200/3200 meters 10

3.7.1.3 Supported info codes from ﬂowIQ® 2200/3200 meters 10

3.7.2 Module slot 1 and 2 10

3.7.2.1 Supported communication modules 11

4 Before you begin 12

4.1 What is in the box? 12

4.2 Accessories (ordered separately) 12

4.3 Deployment summary 12

5 Before ﬁeld deployment 13

5.1 Import ﬂowIQ® Gateway in meter data management systems 13

5.1.1 Automatic import in READy Manager 13

5.1.2 Manual import in READy Manager 13

5.1.3 Import in a third-party MDM system 13

6 Field deployment - installation 14

6.1 Installation 14

6.1.1 Wall installation 14

6.2 Connecting ﬂowIQ® Gateway with ﬂowIQ® 2200/3200 meter 15

6.3 Plugging in communication module(s) 16

6.3.1 Antenna mounting 16

6.4 Connecting additional accessories 17

6.4.1 Connecting Pt500 temperature sensors 17

6.4.2 Connecting pulse meters 18

6.4.3 Connecting Analog input 4…20 mA devices 18

6.5 Connecting the power supply 19

6.5.1 Battery supply 19

6.5.2 Mains supply 19

7 Field deployment – Conﬁguration 21

7.1 Conﬁguration of ﬂowIQ® Gateway 21

7.1.1 Display loops 23

7.1.1.1 "USER loop" 23

7.1.1.2 "SETUP loop" 25

7.1.1.3 Overview of the "SETUP loop" index 26

7.1.1.4 "TECH loop" 26

7.1.2 Activation and deactivation of radio 27

7.2 Conﬁguration of communication module(s) 27

7.2.1 Pulse conﬁguration 28

7.2.1.1 Pulse In-A and In-B 28

7.2.1.2 Pulse cold water leakage 28

7.2.1.3 Pulse output 28

4 Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

8 Operation 29

8.1 Normal operation 29

8.2 Alarms and info codes 29

8.3 ﬂowIQ® Gateway and meter exchanges in READy Manager 31

8.3.1 ﬂowIQ® Gateway exchange 31

8.3.2 ﬂowIQ® 2200/3200 meter exchange connected to ﬂowIQ® Gateway 31

8.4 Kamstrup support 31

9 Disposal 32

9.1 Disposal by Kamstrup A/S 32

9.2 The customer sends for disposal 32

9.3 Disposal by the customer 32

10 Communication module combinations and examples 34

5Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

1 Symbols used in this document

Indicates a hazardous situation which, if not avoided, could result in death or serious

injury.

Indicates a hazardous situation which, if not avoided, could result in moderate injury,

damage the product, or lead to loss of data.

Indicates a hazardous situation which, if not avoided, may seriously impact operations.

1.1 Warnings in the document

The contents of this guide and the guide included with the device must be followed at all times

when installing, conﬁguring or handling the device in general. If this guide is not followed,

Kamstrup cannot be held accountable for any malfunctions or misuse of the product.

Fire, explosion and severe burn hazard.

Please follow these guidelines in order to avoid injury to yourself and others:

• If not disposed of properly, the battery may cause ﬁre or chemical burn

• Do NOT recharge, disassemble, crush, expose to water, heat above (100 °C) or

incinerate the battery

• Keep away from children

By connecting to 230 V supply, there is a risk of electric shock.

Use only approved accessories with this device. Unapproved modiﬁcations or operation

beyond or in conﬂict with these instructions for use may void authorization by the

authorities to operate the device.

Do not install outside of lightning protection zone 0C. 3 m height and depth around the

building.

By connecting to 24 V or 230 V supply, there is a risk of electric shock.

Ensure proper disposal of the product.

ﬂowIQ® Gateway is designed to operate at temperatures of 5 °C…55 °C. Using the device

outside the intended operating temperature range may cause deterioration of battery

life or in worst case operating failure.

If used with a radio module, the device must be installed to provide a separation

distance of minimum 20 cm from all persons.

Must NOT be co-located in conjunction with any other antenna or transmitter.

Billing data can be corrupted if you do not follow the instructions found in section 8.3

"ﬂowIQ® Gateway and meter exchanges in MDM" when performing exchanges of meters

or gateways.

6 Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

If used with a radio module, mount ﬂowIQ® Gateway at least 15 cm from pipes and

conduits and several centimetres below the ceiling.

If used with a radio module, mount ﬂowIQ® Gateway at least 1.5 m away from any large

metal objects (e.g. refrigerators, HVAC ducts, furnaces and hot-water heaters).

If used with a radio module, do not mount ﬂowIQ® Gateway directly under AC power

wires, circuit breaker panels or telecommunications wires.

Before replacing or mounting modules, the supply to the meter must be switched off.

The same applies for mounting of an antenna.

ﬂowIQ® Gateway is an accessory gateway that syncs, shows and forwards meter data.

The connected ﬂowIQ® 2200/3200 meter is the solution's legally approved entity (MID)

for billing data.

Temperature and Advanced Leak Detection data is not forwarded from ﬂowIQ® Gateway.

If you wish to receive this data, import the ﬂowIQ® meter in READy Manager.

Kamstrup offers support for the ﬂowIQ® Gateway modules listed below only.

Modules are factory-mounted if ordered with ﬂowIQ® Gateway.

Only one installed radio module is supported at the time.

Kamstrup recommends only importing ﬂowIQ® Gateway or connected ﬂowIQ® 2200/3200

meter in READy Manager. Not both.

When using ﬂowIQ® Gateway as an installation point in READy Manager, only the

ﬂow® Gateway serial number will be availbale in READy Manager.

If used with a radio module with internal antenna, it is recommended that ﬂowIQ® Gateway

is mounted as high as possible near an exterior wall at/or above ground level.

If used with a radio module with external antenna, it is recommended that the antenna

is mounted as high as possible near an exterior wall at/or above ground level.

If the modules are ordered with ﬂowIQ® Gateway, they are factory-mounted.

All radio-based modules must have either an internal or external antenna connected.

Please note that it is only possible to conﬁgure the gateway 50 times via "SETUP loop".

After 50 times, the gateway is locked against further conﬁguration, and a total reset is

required.

Some items in "SETUP loop" are displayed as “OFF”. This means that the function is not

available in the gateway.

If the gateway's radio communication is switched off via "SETUP loop", the gateway

subsequently switches on the radio communication again when the connected

ﬂowIQ® 2200/3200 meter registers water ﬂow.

The symbols for radio on/off indicate whether the gateway allows radio communication,

not whether a radio module has activated its radio communication. Please be aware of

this when troubleshooting the gateway's wireless communication.

Remember to enable transport mode when exchanging or decommissioning a battery-

driven ﬂowIQ® Gateway. If this is not done, the gateway will keep sending data to the

MDM system.

7Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

2 Abbreviations

MDM: meter data management

EKS: Encryption Key Service

3 Technical data

3.1 Product introduction

The contents of this guide and the guide included with the device must be followed at all times

when installing, conﬁguring or handling the device in general. If this guide is not followed,

Kamstrup cannot be held accountable for any malfunctions or misuse of the product.

ﬂowIQ® Gateway is an accessory gateway that syncs, shows and forwards meter data.

The connected ﬂowIQ® 2200/3200 meter is the solution's legally approved entity (MID)

for billing data.

ﬂowIQ® Gateway is a universal communication module gateway that connects to ﬂowIQ® 2200/3200

meters from Kamstrup and forwards data via the chosen module communication protocol.

ﬂowIQ® Gateway works with popular industrial protocols such as Modbus, BACnet, LonWorks and

integrates to Kamstrup's own meter data management system READy Manager with Wireless

M-Bus, P2P 2G/4G or linkIQ®.

8 Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

3.2 Electrical data

Fire, explosion and severe burn hazard.

Please follow these guidelines in order to avoid injury to yourself and others:

• If not disposed of properly, the battery may cause ﬁre or chemical burn

• Do NOT recharge, disassemble, crush, expose to water, heat above (100 °C) or

incinerate the battery

• Keep away from children

By connecting to 230 V supply, there is a risk of electric shock.

Battery

3.65 VDC, D-cell lithium 3.65 VDC, 2xA-cell lithium

Battery lifetime 16 years @ tBAT < 30 °C 9 years @ tBAT < 30 °C

Note: Power supply choices depend on the inserted communication module and lifetime depends

on the chosen communication modules and datagrams.

Mains supply 230 VAC +15/-30 %, 50/60 Hz

24 VAC ±50 %, 50/60 Hz

24 VDC +75/-25 % (24 VDC for High Power SMPS only)

Power consumption < 1 w

Insulation voltage 3.75 kV

3.3 Mechanical data

ﬂowIQ® Gateway is designed to operate at temperatures of 5 °C…55 °C. Using the device

outside the intended operating temperature range may cause deterioration of battery

life or in worst case operating failure.

Protection class IP65-rated

Dimensions 166 mm x 102 mm x 47 mm

Wall mount 74 mm x 58 mm

Weight Approx. 450 g

Operating temperature 5 °C…55 °C non-condensing closed location (indoor installation)

Storage temperature -25 °C…60 °C

Operating humidity 0 % - 100 % non-condensing

3.4 Material

Top and base Thermoplastic, PC 10 % GF with TPE (thermoplastic elastomer)

Veriﬁcation cover ABS

9Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

3.5 Communication

If used with a radio module, the device must be installed to provide a separation

distance of minimum 20 cm from all persons.

Must NOT be co-located in conjunction with any other antenna or transmitter.

Communication module 2 plug-in slots

Antenna External/internal depending on communication module

Optical interface Conﬁguration interface

3.6 Input

ﬂowIQ® 2200/3200 meter Proprietary Kamstrup communication

Cable (ordered separately) 1.5 m 5000491

7.5 m (can be shortened) 5000493

Temperature sensors 3 x Pt500

3.7 Connections and inputs

3.7.1 Primary connection terminals

The primary connection terminals are reserved for connection of a ﬂowIQ® 2200/3200 meter and

3 Pt500 temperature sensors.

Description Schematic Overview

The ﬂowIQ® 2200/3200

meter cable is connected

in the following way:

Black àminus (-) input 11

Red àplus (+) input 9

Green àV1 input 10

The 3 Pt500 temperature

sensors are connected to

terminals t1…3

10 Kamstrup A/S • 55122714_A2_GB_04_2021

ﬂowIQ® Gateway

3.7.1.1 Supported ﬂowIQ® meters

ﬂowIQ® meters Proprietary Kamstrup communication

ﬂowIQ® 2200 with wM-Bus/linkIQ® module 61/62

ﬂowIQ® 3200 with wM-Bus/linkIQ® module 63/64

3.7.1.2 Supported data from ﬂowIQ® 2200/3200 meters

Temperature and Advanced Leak Detection data is not forwarded from ﬂowIQ® Gateway.

If you wish to receive this data, import the ﬂowIQ® meter in READy Manager

The following data is synced between ﬂowIQ® Gateway and ﬂowIQ® 2200/3200 meters:

• Volume 1

• Flow (V1)

• Info codes (see the following section)

Please refer to the speciﬁc communication module's data sheet on products.kamstrup.com for

further information about data content.

3.7.1.3 Supported info codes from ﬂowIQ® 2200/3200 meters

The connected ﬂowIQ® 2200/3200 meters can forward the following alarms/info codes to

ﬂowIQ® Gateway. The gateway maps the info codes to its own interpretation of the alarms/info codes:

ﬂowIQ® Gateway ﬂowIQ® 2200/3200

The connected meter is Dry V1 Air Dry

The connected meter has Reverse ﬂow V1 Reverse Reverse

The connected meter has registered a Leak Leak out Leak

The connected meter has registered a Burst Burst out Burst

The connected meter has registered Flow above Q4V1 is above QsFlow above Q4

See section 8.2 "Alarms and info codes" for a complete overview of alarms and info codes.

3.7.2 Module slot 1 and 2

Module slots 1 and 2 are for plugging in modules offering different communication types and

protocols.

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