Logitech Slim Combo 12.9 Manuale di istruzioni

Frequently Asked Questions

+Cosmetic / Broken Button

Due to the portability of our mobility products, we understand they are at greater risk of cosmetic

damage over the course of the warranty. There are situations in which this damage is

covered:

Letters are worn on keycaps

Loose or fully broken keycaps

Clips that secure tablet in place no longer safely hold the tablet

Kickstand no longer supports the tablet

Should you find that you have any of these issues, we request that you provide a photo of the

damage and a description of what the issue is (ex. letter keycaps A, G, and H are missing) in a

warranty request.

Best practices to avoid cosmetic damage

Keep all parts and connectors clean and free of debris at all times

Make sure the keyboard is protected from falls as this can result in damage to the keys

Make sure there are no objects between your device and the keyboard when closing the

screen

If your keyboard is detachable, re-attach the keyboard to the case and make sure it’s

closed. This will help to protect the keys and device’s screen.

DO NOT

Place the keyboard into storage while not attached to the case (if your keyboard is

removable). Storing the keyboard without the case makes it more prone to damage.

Spill food, drinks, or any other liquids onto the keyboard.

Pick the keys off the keyboard. They are difficult to replace and may result in the need to

replace the entire keyboard.

+Some or all keys do not work

If you are experiencing an issue with some or all of the keys not working when the

case/keyboard is properly attached to your case, follow the instructions below for your mobile

operating system:

iOS

Android

NOTE: This does not apply to special characters that use keyboard shortcuts.

iOS

1. Reconnect your device to the iPad and test the keyboard:

oBluetooth:

1. Make sure the iPad is connected and fully seated in the case and if the

keyboard has an On/Off switch, turn it on. If no LEDs appear or if the

LED is red, you’ll need to charge your keyboard.

2. On your iPad, make sure Bluetooth® is on.

Select Settings > Bluetooth > On. Then, select “iPad” from the Devices

menu.

3. Press the Bluetooth® connect button on the keyboard for two seconds

until the status light blinks. The keyboard is discoverable.

4. In the iPad Bluetooth® menu, select your discoverable keyboard to

connect.

5. If your iPad requests a PIN, enter it using the keyboard (not on the iPad),

then press ENTER on the keyboard.

oSmartConnector

1. Make sure the SmartConnector on the iPad and top of the keyboard is

clean and free of debris.

2. Verify that the iPad is in the case properly to allow the SmartConnector to

align with the connector on the keyboard.

3. Place the iPad to allow the SmartConnector to attach (there is a small

magnet that will keep it in place).

2. If the issue persists, perform a soft reset of your iPad. To perform a soft reset, press and

hold the power button and the home button until the iPad restarts and the Apple logo

appears. After rebooting, confirm that your keyboard is connected to the iPad and then

test it.

3. Make sure your iPad is up to date with the newest iOS:

1. Plug your iPad into power and connect to the internet with Wi-Fi.

2. Tap Settings > General > Software Update.

3. Tap Download and then Install and follow the on-screen instructions.

4. Once the updates are installed, the iPad will restart. Confirm that your keyboard is

successfully connected and then test it.

Android

1. Start by reconnecting your device to the tablet and testing the keyboard.

1. Make sure Bluetooth® is on:

Select Settings > Bluetooth > On

2. Press the Bluetooth® connect button on the keyboard for two seconds until the

status light blinks. The keyboard is discoverable.

3. In the Android Bluetooth® menu, select your discoverable keyboard to connect.

4. If your tablet requests a PIN, enter it using the keyboard (not on the tablet), then

press ENTER on the keyboard.

2. If the issue persists, please restart your Android device and test again.

3. Ensure your tablet has all Android updates installed.

4. Test while in Safe Mode:

1. Boot your Andriod 7.x device into Safe Mode. This typically involves holding

down the power button and volume key at the same time, but you should confirm

the exact steps on your device manufacturer's website.

NOTE: You'll see an on-screen notification when the device is in Safe Mode.

2. While in Safe Mode, pair the keyboard with your device.

3. After the keyboard has successfully paired, restart your device normally. The

keyboard should continue to be paired with your device.

+Confirm the Logitech Slim Combo case connection

To confirm that your Slim Combo keyboard is properly connected using the Smart Connector, do

the following:

1. Go to Settings on your iPad.

2. Tap on About Device.

3. In the legal information section, you should see the Slim Combo.

If you don’t see the Slim Combo, then it's not properly connected.

For troubleshooting help, please see Logitech Slim Combo case does not connect to iPad.

+Palm rest for the Logitech Slim Combo 12.9 case

The Slim Combo 12.9 includes a palm rest that you can use or fold away.

Unfolded palm rest

You can keep the palm rest unfolded to rest your palms on a soft fabric surface. When unfolded,

the keyboard + palm rest are the same as dimensions of the keyboard on a 13-inch laptop.

Folded palm rest

Fold the palm rest under, as shown to save space when working in small environments or on the

go.

+Frequently asked questions about compatibility with the Slim Combo case for iPad 12.9

and 10.5 inch with Smart Connector

Will I be able to put my iPad Pro in the case and close it if my iPad has a tempered screen

protector?

This should not be a problem for the Slim Combo.

The gap between the keyboard and iPad Pro screen is approximately 3mm —this is enough to fit

most screen protectors.

I use a charging stand that is also Smart Connector-based. Does the case cover the Smart

Connector pins?

The Slim Combo case has been designed to keep the Smart Connectors accessible, so you can

use it with a Smart Connector charging stand such as the Logitech Base.

Is the Slim Combo case keyboard compatible with Apple Silicon case?

The Slim Combo provides both iPad Protection + Stand and typing features. Because the Apple

Silicon case doesn’t provide a stand function, which is needed to set up your iPad Pro at an angle

for typing mode, it won’t work with the keyboard. For more information, see Viewing positions

for the Logitech Slim Combo.

+Adjust the backlighting on the Logitech Slim Combo

You can adjust the backlighting of your keyboard from 0% to 100%.

To increase the backlighting, press the Backlighting Level Up key:

To decrease the backlighting, press the Backlighting Level Down key:

+Language switch key on Logitech Slim Combo keyboards

The language switch shortcut key is on the bottom left of your keyboard.

+Viewing positions for the Logitech Slim Combo

There are four different viewing positions you can use with your Slim Combo 12.9 and 10.5-inch

cases:

Typing mode

Viewing mode

Facetime mode

Book mode

Typing mode

1. Open the kickstand and adjust it to

the desired angle (20-70 degrees).

2. Place the holder on the desk in

landscape layout as shown.

3. Attach the keyboard to the iPad at

the Smart Connector side.

4. Fold the palm rest under the

keyboard (optional).

Viewing mode

1. Open the kickstand and adjust it to

the desired angle (20-70 degrees).

2. Place the holder on the desk in

landscape layout as shown.

Facetime mode

1. Open the kickstand to a 90-degree

angle.

2. Place the holder on the desk in

portrait layout as shown.

3. Make sure the camera on the front of

the iPad is not upside down, then

start your Facetime experience at the

perfect angle.

Book mode

Close the keyboard and kickstand to

browse the content of your iPad —

just like reading a book.

+Slim Combo Product Information FAQ

Keyboard form factor

Does the keyboard still work when not attached to iPad?

The keyboard uses a Smart Connector –a physical connection to iPad. When you detach the

Slim Combo keyboard from your iPad it will disconnect.

Does the keyboard fold back 360 degrees around to lay flat against the iPad?

No, it doesn’t. If you don't need the keyboard, you can simply detach and store it elsewhere.

There are still three available modes you can use with your iPad Pro:

Reading mode

Viewing mode

Facetime mode

Can the iPad attach to the keyboard without the case?

Yes, the keyboard attaches directly to iPad via Smart Connector. You would require a case part

though to prop the iPad at a typing angle.

Can I buy just the keyboard without the case?

No, Slim Combo is a full solution, consisting of a case and keyboard —they are only sold

together.

Will the keyboard scratch the screen?

No, it will not the Slim Combo has been designed to ensure screen safety:

When closed, there is 3 mm gap between keyboard and iPad to prevent contact

There are rubber paddings between keyboard and case to prevent direct contact of the

keyboard with the screen

Keyboard material –we are using only safe materials in keyboard design –no aluminum

or metal or other materials hard enough to cause damage

Keys

Are all the keys on the Slim Combo keyboard capable of backlighting?

Yes, every single key has the capability to be backlit.

Why does the backlighting turn off when I connect the keyboard?

Every time the keyboard connects to your iPad Pro, the backlighting will turn on for three

seconds then fade away. You can adjust the level of backlighting afterwards using the

backlighting shortcut keys on the top row of keys.

Is there an indicator light when Caps lock is enabled?

No.

+Connect and pair the Logitech Slim Combo keyboard to an iPad

Slim Combo uses the Smart Connector to connect to your iPad —it doesn’t require Bluetooth in

order to pair.

Here’s how to connect your Slim Combo keyboard:

1. Align the three Smart Connector pins on your keyboard with the three Smart Connector

pins on the right side of your iPad. Magnets will help to guide the pins of the keyboard to

make alignment easier.

2. After you’ve aligned the Smart Connector pins, you’re connected and ready to type.

+Shortcut keys on the Logitech Slim Combo keyboard

The following shortcut and media keys are available on the Slim Combo keyboard:

Key

Description

Home

iPad screen brightness down

iPad screen brightness up

iPad search field

Key

Description

On-screen keyboard

Key backlighting level down

Key backlighting level up

Media control : Previous

Media control : Play

Media control : Next

Volume control : Mute

Volume control : Down

Volume control : Up

iPad Lock

+Logitech Slim Combo case does not connect to iPad

If your Slim Combo case won’t connect to your iPad using the SmartConnector, check the

following:

1. Make sure the iOS on your iPad is updated to the latest version.

2. Disconnect the keyboard and then attempt to reconnect it to your iPad. See Connect and

pair the Logitech Slim Combo keyboard to an iPad for more information.

3. Make sure there’s no dust around the Smart Connector.

4. Restart your iPad.

To quickly see if your Slim Combo case is properly connected to your iPad, see Confirm your

Logitech Slim Combo case connection.

+Set up and remove the Logitech Slim Combo

Here’s how to set up your Slim combo for the first time:

1. Click the iPad into the holder, starting with the top left corner, then top right.

2. Open the kickstand on the holder, then set your iPad at a comfortable angle. Adjust if

needed.

3. Attach the keyboard, aligning the three connector pins on the keyboard with the three

connector ports on the side of the iPad.

NOTE: Make sure your iOS is up to date (and always stays up to date) —this is

important for Smart Connector, which transfers both power and data between iPad and

the keyboard.

4. For iPad Pro 12.9 inch, you can fold the keyboard palm rest under for a more compact

footprint.

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