maktar Qubii Manuale utente
The Automatic Backup Device
User Manual
iOS Version 1.9.1(3378)
Android Version 1.3.11(21102202)
Customer Support
If you need assistance, here are some ways to contact a
customer support representative:
Contact Support via Qubii Pro App
1. Open to Qubii Pro App Home Screen.
2. Select the icon in the top left corner that looks like a 3
dotted line.
3. Submit your email address for our representatives.
4. Please allow 3-5 business days for us to get back to
you.
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Email: Support@maktar.com
Please send a detailed message about your issue with
photos/screenshots and a video to our support team. Please
allow 3-5 business days for us to get back to you.
Visit the Online Help Center
Check out our help center here for FAQs, solutions and
support.
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Customer Support 2
Contact Support via Qubii Pro App 2
Email: Support@maktar.com 3
Visit the Online Help Center 3
Introduction to Qubii Duo 7
What’s in the box! 7
Setting up Qubii Duo (the product) 9
Setting up the Qubii Pro App 10
For iPhone & iPad users: 10
For Android device users: 11
Compatibility System 17
Operating System 17
iPhone Models 17
iPad Models 17
Android Models 17
Perks and Advantages 18
Multiple devices 18
Desktop and laptop compatibility 18
Register for a 10-year extended warranty 19
Basics 20
Using Qubii Duo: Basics 20
Indication light signal 20
Memory | MicroSD Card 21
For Switching: 21
For Emptying: 22
Navigating the Qubii Pro App 23
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Table of Contents
Introduction (not connected to Qubii Duo) 23
Introduction (connected to Qubii Duo) 24
Main Menu 25
1. Chat icon (Built-in customer support) 26
2. MicroSD card capacity 26
3. Settings icon 26
4. SD Lock Feature 27
5. Browse photos 33
How to browse & restore contacts? 35
6. Begin back up 36
What kind of content can Qubii Duo back up? How to choose what you want? 38
How to backup photos from iCloud? ( For iPhone & iPad users) 39
How to back up albums? ( For iPhone & iPad users) 40
How do I back up photos from Facebook, Instagram or Flickr? 40
7. Restore 42
How to restore specific photos instead of full albums? 43
8. Additional Qubii Pro App features 44
1. How does split view work on iPad? 44
2.How to save documents, like Words, Powerpoint, Keynote to Qubii Duo through
Apple Files App? 45
Settings icon 48
User manual 48
Privacy 48
Extended warranty 48
Technical Support 49
Visit the Online Help Center 49
App Lock 49
Managing browser preference settings 49
Back up items 50
For iPhone and iPad: 50
For Android devices: 51
Postponing backing up 51
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Notifications 52
Backup up details 52
If I want to back up all my content to a different microSD card, how can I set Qubii
Duo to back up from the beginning? 52
How to remove backed up items from device through Qubii Pro App? ( For iPhone
& iPad users) 53
Trusted device 54
Backing up iCloud content 54
Clearing the App Cache 54
Formatting the microSD card 54
How can I format microSD card via computer? 55
Built-in SD Card Testing Tool 56
Troubleshooting 57
Compliance and Warranty Information 58
Regulatory Compliance 58
Environmental Compliance 58
Limited-Warranty Information 58
Extend Warranty 59
Returns 60
Exchanges Due to Damaged in Shipment 60
Refunds 61
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Introduction to Qubii Duo
Meet Qubii Duo, an automatic photo storage backup device.
It back up your photos, videos and contacts from your
smartphone or iPad. Also, you can choose to back up from
any of the following platforms: Facebook, Instagram, Twitter,
Flickr, iCloud Photo, Photos, Videos, and Contacts.
What’s in the box!
Your Qubii Duo box includes:
Qubii Duo USB-C
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Qubii Duo USB-A
There are two USB types for Qubii Duo; the USB-C, and USB-
A. Qubii Duo devices come in a variety of colors. MicroSD
Cards are sold separately. We strongly recommend
purchasing a microSD Card from a trusted seller for an
optimal experience. Do not use counterfeit or fake microSD
Cards. They can lead to the loss of photos in the long run.
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Setting up Qubii Duo (the product)
1. Insert your microSD card into Qubii Duo’s microSD card
slot.
We recommend a microSD card with a capacity that is
greater than that of your smartphone or iPad. If the microSD
card's capacity is lower than your device, it's also ok! Qubii
Duo can still support it. When the card is full, Qubii Duo will
display a pop-up message telling you to switch the microSD
card. Once switched, the backup will start from where it left
off.
Keep in mind that Qubii Duo will format your microSD card
from FAT32 to exFAT automatically if your microSD card
capacity is 32GB or 64GB. The exFAT file system was
released by Microsoft to address FAT32's inability to carry
files over 4GB.
2. Connect Qubii Duo’s USB port to your USB power
adaptor.
Please pay attention the type of the charger you have.
3. Connect your charging cable to Qubii Duo and your
device.
4. Connect your power adaptor and Qubii Duo to a power
outlet.
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Setting up the Qubii Pro App
Qubii Duo can support Apple and Android systems. To set
up the app, please follow the steps below.
For iPhone & iPad users:
The Qubii Pro App sets up Qubii Duo for iPhones and iPads.
To get started:
1. Download the Qubii Pro App from Apple App Store.
Qubii Duo & Qubii Pro both use the Qubii Pro App. The app
will detect which device you have and set specific features.
2. Insert the charging connector to your device and launch
the Qubii Pro App.
3. Follow the setup instructions.
4. After the initial setup is done, your content can be
organized, viewed, and backed up through the app.
5. During the Qubii Duo setup process, the Qubii Pro App
will ask for the auto-backup feature to be enabled.
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User Manual
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