3. Standing Pilot Switch doesn’t work
a. Unit in lockout mode? See page 11
b. Check the standing pilot switch and verify it’s plugged in correct.
i. Unhook switch, jumper past switch with a jumper wire
ii. Jumper Pin 5 & 6 on Digital Fireplace box, Blue & White wire
c. What is DC voltage on pin 2 & 3 of Digital Valve Control box (see page 5)
d. 3Com wire connector, take DC voltage measurement on outside 2 wires (grey & red wire)
i. Possible bad IPI / CPI Switch.
ii. Possible bad Fan Control Module.
iii. Possible bad wiring harness (see current parts manual for p/n)
4. Fireplace or Insert will not light burners. Has light and blower control only.
a. Is the unit in lockout mode? See page 11 to clear lockout mode
b. Is remote in a thermostatic mode (ON or SMART)?
i. if in thermostatic mode, is set temperature set lower than room temp?
c. Is the receiver in the OFF position?
d. Is the 14 pin plug in the back of the receiver plugged in tight? (Pro Flame I only)
e. What is DC voltage on pin 2 & 3 of Digital Valve Control box (see page 5)
f. What is the DC voltage going to Green Coil & Orange coil on valve?
g. Is the Orange pilot wire hooked to the valve? What is DC voltage of orange wire?
h. Do the coils click by doing a battery test on coil tabs?
i. Is there a blockage from an insect or inswool (was pilot off over the summer?)
j. When you lose AC voltage, you’ll lose fireplace, UNLESS batteries are installed.
k. Has DFC connector been removed from unit (pertains to older PF 1 model units only)
If DFC connector has NOT been removed
1. Shut off all AC power and remove batteries before cutting out DFC connector.
2. Cut 1 wire at a time, cutting out DFC connector
3. Strip & wire nut red wires together, and strip & wire nut black wires together.
3. Turn back on AC power, if this does not work, check power on wires for 6 volts DC
4. If still no power, check your FCM for AC power and check your wire connections.
Remember, batteries are only used when AC power to fireplace is not present
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