Microsoft XBOX Guida all'installazione

XBOX CONTROLLER SAFETY

& REPAIR INSTRUCTIONS

Disclaimer of Warranties and Limitation of Damages

All information, content, materials, and products made available in or in conjunction with this Guide

are provided by

Microsoft on “as-is” and “as available” basis, unless otherwise specified by

Microsoft in writing. Microsoft makes no representations or warranties of any kind, express or

implied, as to the information, content, materials, and products included or otherwise made

available to you or accompanying this Guide unless specified in writing. You expressly agree

that your use of the information, content, materials, and product in or accompanying this

Guide is at your sole risk.

To the fullest extent permissible by law, Microsoft disclaims all warranties, express or implied,

including but not limited to implied warranties of merchantability and fitness for a particular

purpose. To the fullest extent permissible by law, Microsoft shall not be liable for damages of

any kind arising from the use of information, content, materials, or product made available in

or in conjunction with this Guide, including but not limited to direct, indirect, incidental,

consequential, and/or punitive damages unless otherwise specified in writing.

Notice

Microsoft and its suppliers may have patents, patent applications, trademarks, copyrights,

trade secrets and/or other intellectual property rights covering subject matter in this

document. Microsoft’s furnishing of this document to recipient does not grant or imply any

license to any patents, trademarks, copyrights, trade secrets or other intellectual property

rights, and recipient’s permitted use of any such intellectual property rights, if any, is solely

governed by the Agreements.

This document and the information it contains are subject to change without notice. You can

find the latest information on Xbox device servicing and repair at

https://aka.ms/XboxSelfRepair

Always consult the most up-to-date information available before performing device service or

repair.

Document Part Number: M1289622

Introduction

This Service Guide (Guide) provides instructions for repairing Microsoft Xbox devices and

accessories using genuine Microsoft parts. It is intended for technically inclined individuals with the

knowledge, experience, and tools required to repair Microsoft devices.

Device Identity Information

Glossary of Terms

The following terms are used throughout this guide.

•CRU – Customer Replaceable Units. Service parts that can be removed and replaced by the

customer.

•ESD – Electro-Static Discharge

•I/O Board – Input / Output board. Used for button communication to the mainboard.

•IPA – Isopropyl alcohol which should be used to clean adhesive from device as detailed

within process steps. Use 70% IPA in all cases.

•Motherboard or PCBA – Primary circuit board assembly

•PSA – Pressure Sensitive Adhesive.

•Spudger – A tool that is used to assist with opening, prying, installing, and removing

components from objects such as electronics, usually plastic.

IMPORTANT: Read this Guide in its entirety before starting any repairs. If at any point you

are unsure or uncomfortable about performing the repairs, as detailed in this Guide, DO

NOT proceed. Contact Microsoft for additional support options.

: Failure to follow the instructions in this Guide; use of non-Microsoft (non-

genuine), incompatible, or modified replacement parts; and/or failure to use proper tools

could result in serious personal injury, death, and/or damage to the product or other

property.

General Information, Precautions, Warnings

General Safety Precautions

•Opening and/or repairing any electronic device can present a risk of electric shock, fire,

serious personal injury, death, damage to the device or other property, and/or other

hazards. Exercise caution when undertaking the repair activities described in this Guide. The

repair activities identified in this Guide should only be undertaken by technically inclined

individuals with the knowledge, experience, and specialized tools required to repair

Microsoft devices.

•Improper use or handling of devices or their batteries may result in fire or explosion. Only

open the enclosure on a device as outlined in this Guide.

•Do not heat, puncture, mutilate, or dispose of devices or their batteries in fire. Do not leave

or charge devices in direct sunlight or expose devices or their batteries to temperatures

outside the recommended operating range of 0°C to 60°C/32°F to 140°F for an extended

period. Doing so can result in battery failure, electric shock, fire, serious personal injury,

death, and/or damage to the device or other property.

•We recommend wearing protective eyewear and gloves when disassembling/re-assembling

a device.

•Clean your work surface regularly to remove debris and abrasive particles.

•While working on devices, avoid the use of clothing accessories such as bracelets or

watches that can cause electrical shorts and/or damage the battery. If battery damage (e.g.,

leaking, expansion, folds or other) is discovered during device repair or if the battery is

impacted or damaged during replacement, DO NOT proceed. Refer to Actions to Take

under Handling Used, Damaged or Defective Lithium-Ion Batteries in this Guidebook or

contact Microsoft directly for proper device disposition.

For additional product safety information relevant to Microsoft Xbox devices or accessories, see

aka.ms/xbox-safety.

This symbol identifies important safety and health information in this guide.

This symbol identifies important information in this guide.

Always observe the following general safety precautions:

Repair-Specific Precautions and Warnings

•For devices with rechargeable lithium-ion batteries that power on, fully discharge the

battery before beginning repair. To expedite the battery discharge process:

▪Connect the controller to a device wirelessly.

▪Operate the device in wireless mode until the battery is fully discharged and the

device powers off.

•As you remove each subassembly from the device, place the subassembly (and all

accompanying screws) away from the work area to prevent damage to the device or to the

subassembly.

•During all activities, check to ensure that no loose articles are on the battery or remain

inside the device before reassembling it.

Internal Power Supplies

•For optimum compatibility, performance, and product safety, we recommend using a

genuine AC power supply and AC power cord for your Microsoft device.

: Before opening a device, ensure it is powered off and disconnected from its

power source for at least 30 seconds. Disconnect the device charger or power cord from

mains power.

: Failure to take the following steps during device repair or component

replacement can result in serious personal injury or death from electric shock or in damage

to your device.

Battery Safety

•This device contains either a built-in or removable (cartridge) lithium-ion rechargeable

battery. Battery safety is a significant concern when repairing a device.

•For optimum compatibility, performance, and product safety, we recommend using

genuine Microsoft replacement parts. Use of non-Microsoft (non-genuine), incompatible,

reused, or modified batteries; improper battery installation; improper handling or storage

of batteries; and/or failure to follow the instructions in this Guide could cause battery

overheating, expansion, venti1, leaking, or a thermal event which could result in fire, serious

personal injury, death, data loss, or damage to the device or other property damage.

•Before beginning device repair, ensure your workspace is free of flammable debris or

materials, has adequate ventilation, and that you have a fire suppressant device (example:

fire blanket, container of sand, Class B fire extinguisher) within easy reach or you are within

20 feet of a fireproof enclosure. Fireproof enclosures should be kept free of combustible or

flammable materials.

• Use personal protective equipment (PPE) when handling damaged, venting, or hot

battery packs.

•Use the following best practices when handling batteries:

▪Always fully discharge batteries by running an application such as video

playback with the device unplugged. If the device does not function while

unplugged, you may leave out this step.

▪Do not puncture, impact, strike, bend, or crush the battery or a device

containing a battery.

▪Keep your workspace clear of debris, extra tools, and sharp objects.

▪Exercise caution when using sharp tools near the battery to avoid impacting

or poking the battery.

: Only handle battery by plastic enclosure. Bending, twisting, or impacting

battery may damage the battery, damage the device, and/or result in severe personal

injury or property damage. Always use two hands when handling the battery.

IMPORTANT: Place the battery in a location where it cannot be accidentally contacted or

damaged. When replacing the battery dispose of the old battery according to local laws

and regulations.

▪Don’t leave loose screws or small parts inside the device.

▪Avoid using tools that conduct electricity.

▪Do not drop or throw a lithium-ion battery.

▪Do not expose the battery to excessive heat, sunlight, or temperatures

outside the battery’s normal operating range (0°C to 60°C) / (32°F to 140°F)

▪Ensure you handle, recycle, and/or dispose of used or damaged batteries in

accordance with local laws and regulations. Follow Handling Used,

Damaged or Defective Li-ion Batteries below.

•If the device repair cannot be completed immediately and the device needs to be stored

temporarily before restarting the repair

▪Select a storage location and process that follows the battery safety

precautions in this Guide.

▪Avoid exposing the device to environmental conditions and objects that

could damage the battery pack.

▪Reinspect the battery pack as outlined in this Guide prior to restarting repair

and installing the new battery pack.

Battery Safety Label

: Only handle battery by plastic enclosure. Bending, twisting, or impacting

battery may damage the battery, damage the device, and/or result in severe personal

injury or property damage. Always use two hands when handling the battery.

Follow the safety instructions provided below:

•Battery replacement may be performed by individuals with the knowledge and skills

needed to complete complex electronic repairs.

•All repairs must follow Microsoft procedure. See https://aka.ms/xbox-safety for important

information.

•Risk of fire or burning.

•Do not modify battery, its wiring, or connectors.

•Do not short-circuit, bend, dent, crush, or puncture battery.

•Do not dispose of battery in fire or expose to high temperatures (+140°F/60°C).

Lithium-Ion Battery Inspection

Upon device opening, we recommend that you visually inspect the battery for signs of damage.

Factors to consider when inspecting the battery include, but are not limited to:

•Evidence of leaking or venting

•Visible signs of physical or mechanical damage, such as:

▪Expansion or swelling. In expanded or swollen batteries, the soft pouch

encasing the cell pulls away from the inner material and appears baggy, loose,

or puffy.

▪Discoloration of the battery casing.

▪Odor, smell, or visible corrosion. Leaked battery electrolyte smells like nail polish

remover (acetone)

▪Dents along the battery cell edges or on the top surface.

▪Surface scratches that have exposed the aluminum beneath the black coating

layer on the battery.

▪Loose or damaged wires.

▪Known misuse or abuse.

Any battery exhibiting the signs listed above must be replaced. Consult the Battery Replacement

section of this document for battery replacement instructions.

Handling Used, Damaged, or Defective Lithium-Ion Batteries

DO NOT dispose of used lithium-ion batteries, whether damaged or not, in household or

commercial garbage or recycling bins.

Prior to transport:

•Follow all instructions provided by your local e-waste recycling or household hazardous

waste collection provider.

•Place the device or battery in individual, non-metallic inner packaging, such as a zip-to-

close plastic bag, that completely encloses the device or battery.

•Surround the inner packaging with non-combustible, electrically non-conductive, absorbent

cushioning material.

•Each damaged battery or device containing a damaged battery should be packed

individually in its own carton and that carton should be clearly marked as containing a

damaged battery.

For more information on industry practices concerning damaged, defective, or recalled batteries,

please see PHMSA Lithium-Battery-Recycling-Safety-Advisory.

Undamaged, used lithium batteries can be sent to e-waste recycling or household hazardous waste

collection points for processing. Please see https://www.microsoft.com/en-

us/legal/compliance/recycling for more information.

Report Battery Thermal Events to Microsoft

A thermal event is a rapid chemical chain reaction that can occur inside a battery cell. During a

thermal event, the energy stored inside the battery is released suddenly, resulting in heating and/or

smoke and, in some instances, fire or flame. A battery thermal event can be triggered by physical

damage to the battery (including during replacement/repair), improper storage, or exposure to

temperatures outside of the battery’s operating range.

Act immediately if you see any of the following symptoms of a battery thermal event:

•Smoke, soot, sparks, or flame emitted by the battery or from a device containing a battery.

•The battery pouch suddenly expands in size.

•A popping or hissing noise from the battery or a device containing a battery.

: DO NOT SHIP DAMAGED OR DEFECTIVE BATTERIES ALONE OR INSIDE

DEVICES. Damaged or defective batteries and devices containing damaged or defective

batteries require special packaging and handling.

Actions To Take

•Immediately smother the battery or device with clean, dry sand, a fire blanket, or an

appropriate (Class B) fire extinguisher. If using sand, dump the sand all at once until the

device is completely covered.

•Contact local fire authorities if further assistance is needed.

•Exit the work area and ventilate it until it is clear of smoke.

•Wait at least 2 hours before attempting to touch the device.

•Dispose of the damaged battery or device in accordance with local environmental or e-

waste laws and guidelines.

Stop Repair and Contact Microsoft

If any Microsoft device visually exhibits any of the following symptoms, cease all further repair

efforts and contact Microsoft Xbox Customer Support to report and obtain next steps:

•Any burned or melted components, traces, or plastic parts on the outside of the device, or

which otherwise exhibits heat damage, including charring seen in charging and other ports.

•Any burned or melted components, traces, or plastic parts on the inside of the device, or

which otherwise exhibits heat damage.

•Any accessories exhibiting melting or heat damage that are included with the Microsoft

device, such as power supplies, keyboards, mice, cables, charging connectors, etc.

•Any devices that exhibit a case that has separated apart or opened for reasons other than

impact damage from dropping, evidence of tampering, or separation caused by a

malfunctioning battery.

•Any other finding that may constitute a safety hazard to the user, such as sharp edges on

plastics. Microsoft Xbox Customer Support will ask you to provide the following

information:

▪The model and serial number of the affected Microsoft device and/or

accessory(ies).

▪A brief description of the damage found.

▪Clear photographs depicting the symptoms observed.

: DO NOT SHIP DAMAGED OR DEFECTIVE BATTERIES ALONE OR

INSIDE DEVICES. Damaged batteries and devices containing damaged batteries

require special packaging and handling. See Handling Used, Damaged, or

Defective Lithium-Ion Batteries (page 9) for additional information.

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