Troubleshooting
Why is my digital adapter light still blinking?
Long, continuous blink: The HD digital adapter is in hunt mode
and not ready for activation. If you tried to activate, it will fail.
Wait for two short blinks and a pause, and then try again.
Three short blinks: The HD digital adapter is updating. Wait for
two short blinks and a pause, and then try again.
Ongoing blinking or no blinking: Try other cable wall outlets.
(Not all in-home outlets are active.) If you’ve tried multiple outlets
and still can’t connect, contact us.
Why isn’t my TV working?
No TV picture: Try switching your HDMI input on your TV. If you
don’t have an HDTV, try changing the channel on the back of your
HD digital adapter to match your TV channel. Also check cables
between your equipment, TV and cable outlet to ensure they are
finger tight.
Guide not loading: It may take up to 15 minutes for your guide to
begin loading and up to an hour to completely load.
No sound: Check if your TV is muted. Press the mute button on
your remote to unmute the audio.
Additional Resources
Check out Midco.com/CableTVSupport for a variety of resources. Learn how to
program your remote, use your on-screen guide and more.
Return Old Equipment
If you have old Midco equipment, be sure to return it. Just package it up in the box
that came with your new digital adapter, which also includes a prepaid return label.
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