Mitel Networks 5240 Manuale utente

USER GUIDE

3100 ICP - 4.0

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Contents

ABOUT THE 5240 IP APPLIANCE 

CALL BASICS 

ADVANCED FEATURES 

$FFRXQW&RGHV 

$ODUP&DOOV 

$QVZHU([WHUQDO&DOO 

$QVZHU1H[W&DOO 

$XWR$QVZHU 

$XWRPDWLF+ROG 

%URNHU V&DOO6KXWWOH 

&DOO3DUN 

&DOO3DUN3LFNXS 

&DOO6WDWXV,QIRUPDWLRQ 

&DOO6WRUH 

&DOOV)RU 

'LUHFWHG&DOO3LFNXS 

'LYHUWLQJ 

'R1RW'LVWXUE'1' 

(PHUJHQF\&DOOV 

([FOXVLYH+ROG 

([WHQVLRQ3DJLQJ 

([WHUQDO&DOO:DLWLQJ7RQH 

([WHUQDO'LYHUW 

)ROORZ0H 

)ROORZ0H, P+HUH 

*URXS&DOO3LFNXS 

*URXS/LVWHQ 

+DQGVIUHH2SHUDWLRQ 

+DQGVIUHH3DJLQJ 

+HDGVHW2SHUDWLRQ 

,PPHGLDWH'LYHUW 

,QWUXGH 

/DVW&DOO'XUDWLRQ'LVSOD\ 

/DVW1XPEHU5HGLDO 

/LVWRI&DOOV 

/RXGVSHDNHU3DJLQJ 

0DQDJHU6HFUHWDU\$EVHQW3UHVHQW2SHUDWLRQ 

0HVVDJH:DLWLQJ 

0HVVDJLQJ 

1LJKW6HUYLFH 

LL

0)0XOWL)UHTXHQF\7RQH'LDOOLQJ 

1LJKW6HUYLFH3LFNXS 

3,1&RGHV 

3ULRUW\/LQH$QVZHU 

5HFDOORQ/LQHV 

5HGLDO/LVW 

5HHVWDEOLVK 

5LQJEDFNZKHQ)UHH 

5HYHUWHG&DOOV 

5LQJHU2Q2II 

6HOHFWLYH5LQJHU 

6SOLW'LYHUW 

6\VWHP+ROG 

6\VWHP6SHHG&DOO1XPEHUV 

7KUHH3DUW\&RQIHUHQFH 

:KR$P," 

:LWKKROG,GHQWLW\ 

ADMINISTRATOR FEATURES 

$GPLQLVWUDWRU([WHUQDO/LVWHQ 

$GPLQLVWUDWRU5HPRWH$ODUP&DOOV 

1LJKW6HUYLFH 

3KRQHERRN 

7LPHDQG'DWH&KDQJH 

USING THE APPLICATIONS 

3HUVRQDO'LUHFWRU\ 

&DOO/RJV 

6SHHG'LDOV 

%RRNPDUNV 

2QOLQH6HUYLFHV 

0LWHO1HWZRUNV,U'$0RGXOH 

LLL

USING VISUAL VOICE MAIL 

$ERXWWKH9RLFH0DLOPDLQVFUHHQ 

6RUWLQJ0HVVDJHV 

3OD\LQJPHVVDJHV 

0DNLQJDQG5HSO\LQJWR0HVVDJHV 

5HFRUGLQJ0HPRV 

&UHDWLQJ'LVWULEXWLRQ/LVWV 

&KDQJLQJ\RXU*UHHWLQJV1DPHDQG3DVVFRGH 



ABOUT THE 5240 IP APPLIANCE

7KH0LWHO1HWZRUNV,3$SSOLDQFHLVDGLJLWDOWHOHSKRQHWKDWDOVRVHUYHVDVDJDWHZD\WR\RXU

FRPSDQ\QHWZRUNSURYLGLQJ\RXZLWKUHDOWLPHDFFHVVWRDSSOLFDWLRQVDQGVHUYLFHVVXFKDVZHE

EURZVLQJGLUHFWRU\PDQDJHPHQWDQGYLVXDOYRLFHPDLO

7KH,3$SSOLDQFHIHDWXUHVDIXOOGXSOH[VSHDNHUSKRQHWKDWDOORZV\RXWKHIUHHGRPWRZRUNDW

\RXUFRPSXWHUGXULQJFDOOVWKHVL[FRPPDQGNH\VDQGQLQHSURJUDPPDEOHTXLFNNH\VSURYLGH

FRQYHQLHQWDFFHVVWRIHDWXUHV3URJUDPPLQJWKHTXLFNNH\VLVVLPSOHWKDQNVWRWKHHDV\WRIROORZ

VFUHHQSURPSWV)RUHYHQHDVLHUSURJUDPPLQJXVHWKH'HVNWRS7RRODFRPSDQLRQDSSOLFDWLRQIRUWKH

,3$SSOLDQFHWKDWUXQVRQD3&



5240 IP Appliance Features

Tips for your Comfort and Safety

Don’t cradle the handset!

3URORQJHGXVHRIWKHKDQGVHWFDQOHDGWRQHFNVKRXOGHURUEDFNGLVFRPIRUWHVSHFLDOO\LI\RXFUDGOH

WKHKDQGVHWEHWZHHQ\RXUHDUDQGVKRXOGHU,I\RXXVH\RXUSKRQHDORW\RXPD\ILQGLWPRUH

FRPIRUWDEOHWRXVHDKHDGVHW6HHWKHVHFWLRQRQKHDGVHWXVDJHHOVHZKHUHLQWKLVJXLGHIRUPRUH

LQIRUPDWLRQ

Protect your hearing

<RXUSKRQHKDVDFRQWUROIRUDGMXVWLQJWKHYROXPHRIWKHKDQGVHWUHFHLYHU%HFDXVHFRQWLQXRXV

H[SRVXUHWRORXGVRXQGVFDQFRQWULEXWHWRKHDULQJORVVNHHSWKHYROXPHDWDPRGHUDWHOHYHO

Adjusting the viewing angle

7KHVWDQGEXLOWLQWR\RXU,3$SSOLDQFHWLOWVWRJLYH\RXDEHWWHUYLHZRIWKHNH\V

 'HSUHVVWKHEXWWRQRQWKHVWDQGDWWKHEDFNRIWKHVHW

 6OLGHWKHVWDQGLQRURXWWRDFKLHYHWKHGHVLUHGDQJOH

 5HOHDVHWKHEXWWRQ

Ringer Control

To adjust the Ringer Volume whilst 5240 IP Appliance is ringing:

3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\

)HDWXUH )XQFWLRQ

5LQJLQJ,QGLFDWRU IODVKHVWRVLJQDODQLQFRPLQJFDOO

$XGLR'HYLFH&RQWUROV VZLWFKHVEHWZHHQKHDGVHWDQGKDQGVHWRSHUDWLRQPXWHVWKH

KDQGVIUHHPLFURSKRQHDQGDGMXVWVWKHVRXQGOHYHO

&RPPDQG.H\V LQYRNHVWKHFRPPDQGRUIXQFWLRQGHVFULEHGE\WKHDGMDFHQWODEHO7KH

FRPPDQGRUIXQFWLRQFKDQJHVDFFRUGLQJWRWKHVFUHHQ\RXDUHLQ

7HOHSKRQ\)HDWXUH.H\V HQDEOHVDQGGLVDEOHV+DQGVIUHHRSHUDWLRQSODFHVDQGUHWULHYHVFDOOVRQ

+ROG7KH6SHHFK5HFRJQLWLRQNH\LVIRUIXWXUHXVHSUHVVLQJLWKDV

QRHIIHFW

$SSOLFDWLRQ.H\V DFFHVVHVIXQFWLRQVVHUYLFHVDQGDSSOLFDWLRQVSURYLGHGRQWKH,3

$SSOLDQFH6HH8VLQJWKH$SSOLFDWLRQVIRUPRUHLQIRUPDWLRQ

0HVVDJH,QGLFDWRU IODVKHVZKHQ\RXKDYHDQHZYRLFHPHVVDJH

,QIUD5HG7UDQVFHLYHU/HQV OLQNVWKH,3$SSOLDQFHWRD3DOP+DQGKHOG3HUVRQDO'LJLWDO

$VVLVWDQW3'$HQDEOLQJXVHUVWRVSHHGGLDOFDOOVIURPWKHLU3DOP26

DGGUHVVERRNRUWRDFFHVVIHDWXUHVDQGWHOHSKRQHQXPEHUV

SURJUDPPHGRQWKHLURZQH[WHQVLRQ)RUPRUHLQIRUPDWLRQRQXVLQJ

WKH3'$UHIHUWRWKH0LWHO1HWZRUNV3'$DQG,U'$0RGXOHWHFKQLFDO

GRFXPHQWDWLRQ

'LVSOD\6FUHHQ SURYLGHVDODUJHKLJKUHVROXWLRQYLHZLQJDUHDIRUHDVHRIXVH

4XLFN.H\V LQYRNHWKHFRPPDQGRUIXQFWLRQLQGLFDWHGE\WKHDGMDFHQWODEHO7KH

ERWWRPTXLFNNH\LVDOZD\V\RXU3ULPH/LQHWKHUHPDLQLQJTXLFNNH\V

DUHSURJUDPPDEOH

1DYLJDWLRQ.H\V VFUROOVWKHGLVSOD\WRWKHQH[WRUSUHYLRXVSDJH7KHOHIWDUURZNH\

EDFNVSDFHVHUDVLQJDQ\FKDUDFWHUVWRWKHOHIW7KHULJKWDUURZNH\

LQVHUWVVSDFHV2.SHUIRUPVWKHGHIDXOWFRPPDQGRQDVHOHFWHGLWHP

'LDOSDG.H\V XVHGIRUGLDOOLQJZKHQLQSKRQHPRGHDQGWRHQWHUFKDUDFWHUVZKHQLQ

DSSOLFDWLRQPRGH(DFKGLDOSDGNH\FDQDOVREHXVHGWRVWRUHD6SHHG

'LDOQXPEHU

 



Handset, Headset and Speakerphone Volume

To adjust the volume of the active receiver:

:KLOHRQDFDOOSUHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\

Display Contrast Control

To adjust the Display Contrast whilst the 5240 IP Appliance is free:

3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\

Quick Key Programming

<RXFDQSURJUDP\RXUTXLFNNH\VXVLQJWKH,3$SSOLDQFHRUWKH'HVNWRS7RRO7KH'HVNWRS7RRO

LVDFRP

DQLRQD

OLFDWLRQIRUWKH,3$

OLDQFHWKDWUXQVRQD3&,WDOORZV

RXWRODEHOWKH

XLFN

NH\VWKDW\RXSURJUDPPHG7KHODEHOVWKDWDSSHDURQWKHGLVSOD\FDQRQO\EHDVVLJQHGXVLQJWKH

'HVNWRS7RRO

To display the feature that is currently programmed to a quick key:

 3UHVV6(77,1*6

 3UHVVWKH1H[WFRPPDQGNH\UHSHDWHGO\XQWLO3(5621$/.(<6"LVGLVSOD\HG

 3UHVVWKH6HOHFWFRPPDQGNH\

 3UHVVDTXLFNNH\

 3UHVVDQRWKHUTXLFNNH\RU6(77,1*6WRH[LWWKH6HWWLQJVPHQX

To program a quick key from 5240 IP Appliance:

 3UHVV6(77,1*6

 3UHVVWKH1H[WFRPPDQGNH\XQWLO3(5621$/.(<6"LVGLVSOD\HG

 3UHVVWKH6HOHFWFRPPDQGNH\

 3UHVVWKHTXLFNNH\WREHSURJUDPPHG

,IWKHVHOHFWHGNH\DOUHDG\KDVDIHDWXUHSURJUDPPHGSUHVVWKH&OHDUFRPPDQGNH\WRGHOHWH

WKHIHDWXUHDQGWKHQSUHVV6HOHFWWRFRQWLQXHZLWKSURJUDPPLQJDQHZIHDWXUH

 3UHVVWKH&KDQJHFRPPDQGNH\

 3UHVVWKH1H[WFRPPDQGNH\WRVFUROOWKURXJKWKHOLVWRIDYDLODEOHIHDWXUHVXQWLOWKHGHVLUHG

IHDWXUHLVGLVSOD\HG

3UHVVWKH3UHYLRXVFRPPDQGNH\WRUHWXUQWRSUHYLRXVIHDWXUHV

 3UHVVWKH6HOHFWFRPPDQGNH\WRVHOHFWWKHIHDWXUH

,IDGGLWLRQDOLQIRUPDWLRQLVUHTXLUHGWKLVLVUHTXHVWHGQH[W

,IWKHLQIRUPDWLRQLVPDQGDWRU\\RXFDQQRWSURFHHGXQWLOWKLVLQIRUPDWLRQLVHQWHUHG

 3UHVV6(77,1*6WRFRPSOHWHWKHRSHUDWLRQRUSUHVVDQRWKHUTXLFNNH\DQGSURFHHGWRSURJUDP

DQRWKHUIHDWXUH

1RWHV

 8VHWKH'HVNWRS7RROWRDVVLJQODEHOVWRWKHTXLFNNH\V

 :KHQSURJUDPPLQJVSHHGGLDOQXPEHUV\RXFDQLQVHUWDSDXVHIRUGLDOWRQHLQWKHQXPEHUE\

SUHVVLQJ+ROGDWWKHD

ULDWH

RLQW7KLVFDXVHVWKHV

VWHPWRZDLWIRUGLDOWRQHEHIRUHGLDOOLQ



WKHUHPDLQLQJGLJLWV,IUHTXLUHG\RXFDQLQVHUWPXOWLSOHSDXVHV

 <RXFDQVWRUHVSHHGGLDOQXPEHUVXSWRGLJLWVLQOHQJWK

About the Feature Access Codes

7KHFRGHVGLDOOHGWRDFFHVVIHDWXUHVDOOEHJLQZLWKWKHGLJLWE\GHIDXOW<RXU$GPLQLVWUDWRUFDQWHOO

\RXWKHVWDUWGLJLWIRU\RXUV\VWHP



CALL BASICS

Make a Call

 ,IQHFHVVDU\SUHVV3+21( ,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQ

 'RRQHRIWKHIROORZLQJ



3UHVVWKH6KLIWFRPPDQGNH\IROORZHGE\WKHTXLFNNH\DVVRFLDWHGZLWKWKHSDUW\\RXZDQWWR

FDOO



'LDOWKHQXPEHUXVLQJWKHGLDOSDGNH\V)RUDQH[WHUQDOFDOOGLDOWKHRXWDFFHVVGLJLWXVXDOO\

IROORZHGWKHWHOHSKRQHQXPEHU

 &RQWLQXHWKHFDOOXVLQJWKHVSHDNHUSKRQHRUOLIWWKHKDQGVHW

1RWH7RXVHDOLQHRWKHUWKDQWKHSULPDU\RQHDVVLJQHGWRWKHSKRQHSUHVVRQHRIWKH/,1(NH\V

EHIRUH\RXGLDOWKHQXPEHU

Answer a Call

'RRQHRIWKHIROORZLQJ

/LIWWKHKDQGVHWRUSUHVV+$1'6)5((

7KHFXUUHQWDSSOLFDWLRQZLOOUHPDLQRSHQ

3UHVV3+21( ,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQDQGWKHQOLIWWKHKDQGVHWRUSUHVV

+$1'6)5((

3UHVVLQJ3 21(9,(:ZLOODOORZ\RXWRVHHWKHFDOOHULQIRUPDWLRQ

End a Call

'RRQHRIWKHIROORZLQJ

7RHQGDKDQGVIUHHFDOOSUHVVWKH+DQGVIUHHNH\

7RHQGDKDQGVHWFDOOUHSODFHWKHKDQGVHW

Hold

To place a call on Hold:

3UHVV+ROG

,IWKHFDOOSODFHGRQKROGKDVD'66%/)RU/,1(NH\LWVLFRQIODVKHVZLWKKHOGFDGHQFH,IWKH

FDOOKDVQRDVVRFLDWHGNH\LWLVKHOGXQGHUWKH3ULPH/LQHFRPPDQGNH\

To retrieve a held call:

:KLOVW\RXUH[WHQVLRQLVIUHHSUHVVWKH+ROGNH\

<RXDUHUHFRQQHFWHGWRWKHKHOGSDUW\

To retrieve a call from Hold at another extension:

3UHVVWKHIODVKLQJ/,1(NH\RUGLDODQGWKHQXPEHURIWKHH[WHQVLRQWKDWSODFHGWKHFDOORQ

+ROG

Transfer

To Transfer an active call:

 3UHVV7UDQV&RQIFRPPDQGNH\

 'LDOWKHQXPEHURIWKHQH[WSDUW\

 'RRQHRIWKHIROORZLQJ



7RFRPSOHWHWKHWUDQVIHUKDQJXS



7RDQQRXQFHWKHWUDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGWKHQKDQJXS



7RFDQFHOWKHWUDQVIHUDQGUHFRQQHFWWKHRULJLQDOFDOOSUHVVWKH&DQFHOFRPPDQGNH\

1RWH,IWKHFDOOLVXQDQVZHUHGLWUHWXUQVWR\RXUH[WHQVLRQ



ADVANCED FEATURES

Account Codes

$QDFFRXQWFRGHLVDVHULHVRIGLJLWVWKDW\RXDVVLJQWR\RXULQFRPLQJRURXWJRLQJFDOOVXVXDOO\IRU

ELOOLQJRUDFFRXQWLQJSXUSRVHV7KHFRGHLGHQWLILHVWKHDFFRXQWLQWKHFDOOUHFRUGVWKDW\RXUV\VWHP

JHQHUDWHV<RXFDQSURJUDPDQ$&&2817&2'(NH\ZLWKRUZLWKRXWVSHFLI\LQJDQDFFRXQWFRGH,I

\RXKDYHDQDFFRXQWFRGHWKDW\RXXVHRQDUHJXODUEDVLVLWPD\EHHDVLHUWRVWRUHWKHDFFRXQWFRGH

ZLWKWKH$&&2817&2'(NH\WKLVVDYHV\RXIURPKDYLQJWRGLDOWKHDFFRXQWFRGHHYHU\WLPH\RX

ZDQWWRDVVLJQLWWRDFDOO

$FFRXQWFRGHVPXVWEHEHWZHHQWKUHHDQGWZHQW\GLJLWVORQJDQGLQWKHUDQJH



&RGHLVUHVHUYHGIRUFDOOSULYDF\XVLQJLWVWRSVWKHFRPSOHWHWHOHSKRQHQXPEHUIURPDSSHDULQJ

LQWKHFDOOUHFRUGV

1RWH&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIDFFRXQWFRGHV

PROGRAMMING

3URJUDPDQ$&&2817&2'(NH\DQG(;&/86, (+2/'NH\DVGHVFULEHGXQGHU4XLFN.H\

3URJUDPPLQJ

1RWH$Q$&&2817&2'(NH\FDQEHSURJUDPPHGZLWKRXWLQFOXGLQJDVSHFLILFDFFRXQWFRGH

Allocating an Account Code to an Outgoing Call

If you have an ACCOUNT CODE key programmed with a specific account code:

 3UHVVWKH$&&2817&2'(NH\

 $FFHVVDOLQHDQGGLDOWKHH[WHUQDOQXPEHU

If you have an ACCOUNT CODE key without a specific account code programmed:

 3UHVVWKH$&&2817&2'(NH\

 'LDOWKHUHTXLUHG$FFRXQW&RGH

 $FFHVVDOLQHDQGGLDOWKHH[WHUQDOQXPEHU

If you do not have an ACCOUNT CODE key programmed:

 'LDOWKH$FFRXQW&RGHIHDWXUHDFFHVVFRGH

 'LDOWKHUHTXLUHG$FFRXQW&RGH

 $FFHVVDOLQHDQGGLDOWKHH[WHUQDOQXPEHU

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