Mitel OfficeConnect 5212 Manuale utente

USER GUIDE (SX-200 ICP)

USER GUIDE

SX-200 ICP 3.0

-i-

Contents

ABOUT YOUR PHONE 1

Elements of Your Phone 4

Selecting Menu Options 6

About Feature Access Codes 6

5224 IP PHONE AND LINE INTERFACE MODULE 7

TIPS FOR YOUR COMFORT AND SAFETY 7

Don't cradle the handset! 7

Protect your hearing 7

Important Note for Headset Users 8

Adjust the viewing angle 8

CUSTOMIZING YOUR 5212/5224 IP PHONE 9

Ringer Control 9

Handset Receiver Volume Control 9

Speaker Volume Control 9

Display Contrast Control 9

Feature Keys 10

Language Change 10

-ii-

MAKING AND ANSWERING CALLS 11

Make a Call - PBX 11

Make an External Call - KTS 11

Make an Intercom Call - KTS 11

Answer a Call 12

Redial 12

Speed Call Keys 13

Speed Call - Personal 14

Group Listen 14

Handsfree Operation 15

Auto-Answer 16

CALL HANDLING 17

Hold 17

Hold and Page 17

Mute 18

Handset Mute 18

Transfer 18

Conference 19

Conference Split (5224 IP Phone only) 19

Add Held (5224 IP Phone only) 19

Swap 19

Call Forward 20

Call Forward - I'm Here 21

Call Forward - Forced 22

Call Forward - Toggle 22

Messaging - Advisory 23

Messaging - Callback 23

-iii-

USING ADVANCED FEATURES 24

Account Codes 24

Callback 24

Call Park 25

Call Park - System 26

Call Park - Specific Orbit 27

Call Park - Destination Phone 28

Call Pickup 28

Campon 28

Do Not Disturb 29

Override (Intrude) 29

Paging - PA 29

Paging - Direct 30

Handsfree Answerback to a Direct Page 31

Paging - All Sets 34

Paging - Group 34

Direct Station Select/Busy Lamp Field (DSS/BLF) 34

Direct Station Select (DSS)/Busy Lamp Field (BLF)/Call Pickup 35

Direct Page/Busy Lamp Field (BLF) 35

DSS/BLF/Direct Page/Call Pickup 35

Headset Operation 36

Headset Operation (Headset with Feature Control Switch) 37

Music 38

Park and Page 39

Record a Call 41

Auto-Latch Microphone 42

Reminder 43

Reminder - Multiple 44

Call Logging (5224 IP Phone only) 46

Phonebook 47

Call Monitoring 48

Door Opener 49

Night Answer 50

Date and Time Setup (5224 IP Phone only) 51

Release 51

Secure Hot Swap 52

Mobile Extension 53

-iv-

USING THE LINE INTERFACE MODULE (5224 IP PHONE ONLY) 53

LINE INTERFACE MODULE MODE 54

FAILOVER MODE 56

EMERGENCY CALLS 56

FEATURE ACCESS CODES 57

-1-

ABOUT YOUR PHONE

The Mitel Networks 5212 and 5224 IP Phones are full-feature, dual port, dual

mode telephones that provide voice communication over an IP network.

Each features a back-lit liquid crystal display (LCD) screen, display-assisted

access to features, on-hook dialing and off-hook voice announce with

handsfree answerback and a large ring/message indicator. The 5212 IP

Phone offers 12 programmable keys, and the 5224 IP Phone offers 24

programmable keys for one-touch feature access. Both phones provide ten

fixed feature keys for convenient access to features such as Conferencing,

Redial, and many customizable user settings. The 5212 and 5224 IP Phones

support the Mitel Call Control (MiNet) protocol and Session Initiated Protocol

(SIP). The 5224 IP Phone also supports modules such as the Line Interface

Module, 5310 IP Conference Unit, and the 12 and 48 Button Programmable

Key Modules. The 5224 IP Phone can be used as an ACD Agent Phone or a

Teleworker phone.

The personal key on the bottom right (5224) or bottom left (5212) is always

your Prime Line; the remaining personal keys can be programmed as:

zFeature keys (for example, Swap). You can program feature keys from

your phone. Your administrator can also program feature keys.

zSpeed Call keys. You can program speed call keys from your phone.

zLine Appearances. Only the administrator can program line appearances.

-2-

The 5212 IP Phone

-3-

The 5224 IP Phone

-4-

Elements of Your Phone

Feature Function

1 Display Provides a two-line, 20-character liquid crystal display

(LCD) viewing area that assists you in selecting and

using phone features, accessing your voice mail, and

identifying callers. When you are using the Superkey

menu interface, prompts and feature information appear

on the display screen. For information on selecting menu

options with or without softkeys, see "Selecting Menu

Options" elsewhere in this guide.

2 Softkeys (5224 IP

Phone only) Context-sensitive keys change depending on the modes

of the operation and the menu currently displayed.

Softkeys enable you to easily view and select a variety of

features.

3 Ring/Message

Indicator Flashes to signal an incoming call and to indicate a

message waiting in your voice mailbox.

4 Volume, Speaker and

Mute Controls Provide the following audio control capability:

z(UP) and (DOWN) provide volume

control for the ringer, handset, and handsfree

speakers.

z(SPEAKER) enables and disables Handsfree

mode.

z(MUTE) enables Mute, which allows you to

temporarily turn your phone's handset or

handsfree speaker microphone off during a call.

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