Moneris PAYD Pro e355 Manuale utente

Setting up Your e355

for Android™

10/17

For more information

and assistance:

Web: getpayd.com/paydpro/support

Email: [email protected]

Toll-free: 1-855-423-PAYD (7293)

Record your Moneris® merchant ID here:

____________________________________

Contents

Introduction ................................................................................................2

Before you get started ..............................................................................3

Learning about e355 basics ....................................................................4

Pairing a new e355 with your mobile device: Bluetooth................5

Pairing a new e355 with your mobile device: Wi-Fi.......................14

Using the e355: best practices .............................................................29

Things to do before starting a PAYD Pro transaction 29

Staying within communication range 29

Communication status indicators 29

Powering on the e355 30

Conserving e355 battery power 30

Maintaining battery charge/powering off the e355 31

e355 keyboard: entering numbers, letters, and special characters 32

Merchant support....................................................................................33

2 USING PAYD PRO®: SETTING UP YOUR E355 FOR ANDROID™

Introduction

PAYD Pro allows you to accept Interac® Debit and credit payments right on

your mobile device, just about anywhere your business takes you.

This guide provides instructions on how to pair a Moneris e355 PIN Pad with

an Android mobile device (referred to as "mobile device" or "device").

Note: For instructions on how to use PAYD Administration to manage your

PAYD Pro store and any other registered account users, refer to the Using

Moneris® PAYD Administration guide (visit getpayd.com/paydpro/support to

download a copy).

Before you get started

1. Ensure that you have the following components:

A mobile device that supports Bluetooth® and/or Wi-Fi connectivity.

Note: If you want to pair the e355 via Wi-Fi, ensure that you have

access to a secure (non-public) Wi-Fi network using WPA2 encryption.

e355 and USB charging cable (provided in your welcome kit).

Note: You will be required to plug this cable into a powered USB

port (e.g., on a computer).

The e355's terminal ID (also known as the "PIN Pad ID"), which is an

eight-digit alpha-numeric code starting with "E1" (e.g., "E1012345")

that is printed on a label affixed to the underside of the e355.

Important! You will be required to refer to this terminal ID during

the setup procedures.

2. Ensure that you have your PAYD employee ID (username), store ID, and

password.

If you do not have the required components and IDs, please contact

us: call 1-855-423-PAYD (7293) or email info@getpayd.com.

3. Visit Google Play™, and download/install the latest version of the PAYD

App onto your mobile device.

4. Confirm that the PAYD App is closed so that it is not running in the

background on your mobile device.

5. Proceed to Learning about e355 basics on page 4.

4 USING PAYD PRO®: SETTING UP YOUR E355 FOR ANDROID™

Learning about e355 basics

1. Familiarize yourself with the key elements of the e355:

Label

Description

Charge indicator light (right side of the e355)

Micro-USB port (right side of the e355)

Plug the USB charging cable here.

Cancel key (red)

Clear a displayed message, or cancel a transaction.

Power off the e355 (press and hold down

until the e355 beeps and starts to power off).

Correct key (yellow)

Clear data entered on the e355.

OK/Enter key (green)

Submit data or acknowledge a message on the e355.

Power on the e355 (press and hold down until the

e355 starts to power on).

Chip Reader (slot at the bottom of the e355)

Insert debit/credit chip cards into the slot.

Display Screen/Contactless Reader

To do contactless transactions, tap/wave debit/credit

cards over the screen.

Magnetic Stripe Reader (slot along the top of the e355)

Swipe debit/credit cards in the slot.

Contactless Reader Indicator (lights up during transactions)

2. Once you have familiarized yourself with the e355, follow the setup

procedures for instructions on how to pair the e355 with your mobile

device:

To pair the e355 via Bluetooth, proceed to page 5.

To pair the e355 via Wi-Fi, proceed to page 14.

Pairing a new e355 with your

mobile device: Bluetooth

Follow the steps below to pair and initialize the e355 via Bluetooth.

Important! Before you begin this setup procedure, ensure that the PAYD App

is closed so that it is not running in the background on your mobile device.

1. Power on the e355

a. Plug the small end of the USB charging cable into the micro-USB port on

the e355 (see page 4).

Important! Use the USB charging cable provided with the e355.

Failure to do so may affect the operability of or cause damage to the

e355.

b. Plug the other end of the USB charging cable into a powered USB port

(e.g., on a computer).

Note: Leave the USB charging cable connected to the e355 for the

remainder of the e355 setup procedures.

c. Wait while the e355 powers on.

d. When the "LANGUAGE/LANGUE" screen

displays, proceed to step 2 (Ready your

mobile device for Bluetooth pairing) on

page 6.

SELECT / CHOISIR

LANGUAGE/LANGUE

1 - ENGLISH

2 - FRANCAIS

6 USING PAYD PRO®: SETTING UP YOUR E355 FOR ANDROID™

2. Ready your mobile device for Bluetooth pairing

a. Power on the mobile device with which you want to pair the e355.

b. Ensure that Bluetooth is turned on, the mobile device is discoverable,

and its Bluetooth settings screen is displayed.

Note: If the mobile device has ever been paired with a different e355 or

another type of PIN Pad, ensure that the mobile device does not continue

to retain the older PIN Pad's terminal ID in its Bluetooth memory (i.e., if

necessary, un-pair the older PIN Pad from the mobile device so that it

forgets the terminal ID).

c. Place the mobile device beside the e355 with which you want to pair it.

d. Proceed to step 3 (Configure the e355 for Bluetooth communication)

below.

3. Configure the e355 for Bluetooth communication

a. On the "LANGUAGE/LANGUE" screen,

press the 1key (ENGLISH).

SELECT / CHOISIR

LANGUAGE/LANGUE

1 - ENGLISH

2 - FRANCAIS

b. When the "TERMINAL SETUP" screen

displays, press the 1key

(Communication).

TERMINAL SETUP

1 - Communication

2 - Information

3 - Reboot PED

4 - Factory Defaults

c. When the "COMMUNICATION" screen

displays, press the 1key (PAYD Family).

SELECT

2-POSPAD

COMMUNICATION

1-PAYD Family

3-Moneris Cloud

d. When the "ECR CONNECTION" screen

displays, press the 2key (Bluetooth).

ECR CONNECTION

2 - Bluetooth

3 - Sled

1 - WiFi

4 - USB

e. When the "ECR OS" screen displays, press

the 2key (Android).

SELECT

ECR OS

1 - iOS

2 - Android

f. When the "Bluetooth" screen displays,

proceed to step 4 (Pair the e355 with your

mobile device via Bluetooth) on page 8.

Bluetooth

Ad d de vi ce

Man age de vices

8 USING PAYD PRO®: SETTING UP YOUR E355 FOR ANDROID™

4. Pair the e355 with your mobile device via Bluetooth

a. On the "Bluetooth" screen, press the

green key (Add device).

Bluetooth

Ad d de vi ce

Man age de vices

b. Wait while the e355 searches for devices

with which to pair.

Searching for devices

Add device

c. When the "Add device" screen displays,

scroll to your mobile device name, and

press the green key to select it.

Add device

< mob ile de vice A >

< Your mobile device name >

< mob ile de vice C >

d. When the "Pair device" screen displays,

press the 3key (Yes).

Pair with <Your mobile device name >?

Pair device

Ye sNo

e. When the "Pairing" screen displays, wait

while the passkey/code is generated.

Try to pair with device

Pairing

f. When the "Please compare" screen

displays, note the six-digit passkey/code.

Please compare 000000

Please compare

Ye sNo

Note: To scroll up, press the 2 key; to scroll

down, press the 5key. If your mobile device

name is not listed, press the yellow

key, and go back to step 4a.

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